Care Homes Owned by Morar Living in Hertfordshire

Thank you so much for your lovely feedback. Were delighted to hear that you were impressed with Hatfield Manor from your very first visit and that you have continued to find our staff pleasant, helpful, and attentive.

Its wonderful to know that you appreciate the clean and welcoming environment, as well as our lounge and quiet rooms. Were especially pleased that you enjoy our garden area and its comfortable seating and BBQ space.

Your kind words mean a great deal to the whole team, and were grateful that you took the time to share your experience with us. Read less

Thank you so much for your kind words and for taking the time to share your experience.

We were honoured to care for your mother-in-law and to support both her and your family during such an important time. Knowing that our team was able to provide comfort, compassion, and support in her final days means a great deal to us.

It is especially touching to hear that you still feel part of our family and continue to visit. The relationships we build with our residents and their loved ones are incredibly important, and we are grateful for the trust you placed in us.

Thank you again for your heartfelt feedback. We will be sure to share your kind comments with the whole team, who will be deeply moved by your words.

With warmest wishes, Read less

Thank you so much for your kind words. It means a great deal to know that your nana was cared for with dignity, compassion, and kindness throughout her time with us. We are especially grateful that you felt welcomed and supported as a family, particularly during such a difficult time at the end of her life. Your feedback will be shared with the team, who work hard to ensure both residents and their loved ones feel cared for and supported. Thank you for trusting us with your nanas care and for taking the time to share your experience. Read less

Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our stylish and well-maintained environment, including the bar, cinema, and beautiful gardens. It is especially pleasing to know that our team made such a positive impression through their friendly, helpful, and welcoming approach. Your kind words mean a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you again soon. Read less

Warm regards, Read less

Thank you for trusting us with your sisters care. Were so pleased she feels happy and at home with us. Read less

Thank you so much for taking the time to share your experience. We are truly delighted to hear that your recovery stay at Hatfield Manor was comfortable and supportive. Your kind words about our staff and the care they provided mean a great deal to us, and were especially pleased that you enjoyed the food as well. On behalf of the entire team, we wish you continued good health and recovery, and it was our privilege to support you during this important time. Read less

Our staff will be delighted to know their care and the activities we provide have made such a positive difference. Your recommendation is truly appreciated, and were grateful for the trust you place in us. Read less

Thank you so much for your lovely words and for taking the time to share this. It means a great deal to the whole team to know that your dad feels safe, secure and at home here.

We're proud of the bonds our carers and staff have built with him, and we'll continue to do everything we can to support him with dignity, kindness and respect. It's a privilege to be part of his life and to support your family. Read less

We're also pleased that you've recognised the efforts of our activities team and housekeeping staff - your kind words mean a great deal to everyone. Read less

Your appreciation will be shared with the whole team, especially those who cared for your mum so closely - they will be very touched by your message. Read less

Thank you so much for your kind words. Were truly delighted to hear that your grandad enjoyed his time with us and was actively involved in activities. It means a great deal to know that we were able to ease your mums concerns and exceed your familys expectations. Supporting our residents in living fulfilling, joyful lives is at the heart of what we do at Hatfield Manor. Thank you again for your lovely feedback! Read less

Thank you ever so much for your lovely review. Were so pleased to hear that your grandmother is happier, healthier, and more lively since moving here. It means a great deal to know that shes receiving the care and attention she deserves, and that its been a better fit for her at a lower cost. Our team are truly dedicated to making residents feel comfortable and well looked after, so your kind words are greatly appreciated. Please dont hesitate to get in touch if theres anything more we can do to support her or your family. Read less

Thank you ever so much for your kind and thoughtful words. We are truly delighted to hear how pleased you are with the care your father is receiving at Hatfield Manor.It's wonderful to know that our facilities and staffing levels have met your expectations, and that you've found our management team to be friendly and supportive. Most of all, we're thrilled to hear that our care team have made such a positive impact - they are indeed the heart of what we do, and your recognition means the world to them.It's especially touching to hear that your father is now enjoying social events and joining in with activities, particularly after his previous experience. Helping our residents feel engaged, valued and part of a vibrant community is one of our top priorities, so your feedback really is incredibly rewarding.Thank you again for taking the time to share your experience. It means a great deal to all of us here at Hatfield Manor. Read less

Thank you for taking the time to share your feedback about your experience at Hatfield Manor. We're pleased to hear you found the home itself to be clean and welcoming with a pleasant atmosphere.However, we are sorry to hear that the cleanliness of the room and table did not meet our usual high standards. Please rest assured that we take this feedback seriously, and we will address the matter with our housekeeping team to ensure all rooms are consistently maintained to the highest standard.We hope that on your next visit, you will notice the improvements made from your feedback. Read less