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Care Homes Owned by Morar Living in East Lothian

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Morar Living in East Lothian

Only the locations & reviews in East Lothian for Morar Living are showing below.

View the details of all 18 locations (with 441 reviews) owned by Morar Living

Morar Living Locations in East Lothian (2)

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2 Care Homes owned by Morar Living in East Lothian
Tantallon House

7 Tantallon Road, North Berwick EH39 5NF 

9.8 34 reviews
"Mum has settled in so well to her new home. All the staff and residents have made us all feel so welcome. Often she doesn't have time to…"   Read all 34 reviews
Location Type Care Home

Tantallon House Care Home is a £15 million luxury setting offering 70 bedrooms over a huge 3,919.81m2. Set in the lovely seaside town of North Berwick, the five star home has been purpose built and carefully designed to offer residents luxurious living… Read more about Tantallon House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • 70 Rooms
Harbour House

131 New Street, Musselburgh EH21 6DH 

9.0 25 reviews
"When I initially visited the home is was well present, bright, modern, clean and in a great position within the community. My family member…"   Read all 25 reviews
Location Type Care Home

Welcome to Harbour House, a care home within the Morar Living group. Harbour House is a home that creates a place for residents to live and love their life. Harbour House are committed and passionate about focussing on the ‘person’, supporting everyone… Read more about Harbour House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 43 Rooms

Morar Living Reviews in East Lothian (59)

9.2

Morar Living has a Group Review Score of 9.2 (9.245) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Morar Living must have a Review Score.

Overall Experience
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Review of

Harbour House

from Michael E (Son of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is well cared for by staff who genuinely care. The home does it's best to offer diversions and entertainment. Visiting is very flexible. Overall I am very happy with the home and their care for my mum.
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Review of

Harbour House

from S R (Cousin of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I initially visited the home is was well present, bright, modern, clean and in a great position within the community. My family member has only been in the home for a short time. She has found it relaxing and able to join in daily entertainment or sit quietly in a well proportioned room. Management
and staff are marvelous and cater magnificently for residents daily needs. This is done with dignity and kindness. Staffing levels do need looking at. Overall the home is excellent and meets our needs.
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Review of

Tantallon House

from Fiona A (Daughter of Resident) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has settled in so well to her new home.
All the staff and residents have made us all feel so welcome. Often she doesn't have time to see me as she is out for a picnic lunch, or a woodland walk! There are always engaging, stimulating and thoughtful activities planned and lovely quiet spaces to
sit with a coffee too.
It gives me such peace of mind to know that all the staff know my mum and are so friendly and caring.
I feel very at home myself when I visit with my little dog at all times of the day, and am made to feel like part of one big family which is so important. Mum calls it home already and really enjoys all the good quality meals. She can help herself to fresh fruit salad in the morning and afternoon, but can also be tempted by the cake and ice cream trolleys that come round too.
I feel very lucky that Mum is getting to spend this phase of her life is such a lovely calm caring stimulating environment.
Thank you
Reply from Crystal Soriano, Home Manager at Tantallon House

Thank you so much for your lovely feedback - it truly means a lot to me. We appreciate you taking time to share your kind words and support. Its always encouraging to hear such positivity, especially from family.

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Review of

Harbour House

from E O (Next of Kin) published on 9 June 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Our Mother was in Harbour House for several months and was looked after very well by the excellent staff. Unfortunately our mother passed away on 19th September after a short illness . We were asked to get all her belongings out of her room in 3 days. We were also told within 3 days that we owe £12000
in outstanding fees, this was not true and after checks they confirmed they owe us over £5000.as we had paid to much. We have been fighting to receive this money now for 9 months and still nothing. This is disgusting and we are not the first family to be treated disgracefully, lots of other families have had to take Morar Homes to court to receive what money is owed .
Do not send your family anywhere near Morar homes as they treat grieving family's without dignity or compassion, it's all about greed and not about care. We are still fighting and serving legal papers to obtain our mother's refund. Please read this and be warned . This is not about the staff but about the owners
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Review of

Tantallon House

from F M (Daughter of Resident) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Tantallon is not like any other care home, it has a hotel feeling to it. It's very welcoming and bright and extremely clean. The residents rooms are lovely and spacious too.
The communal living area also has a lovely welcome feel about it and it's not too cramped.
Most importantly though is the
staff, they are friendly and approachable. The medical staff, carers , cleaners, reception and management staff are all very professional helpful and lovely.
Reply from Crystal Soriano, Home Manager at Tantallon House

Thank you so much for your kind words and lovely feedback! We're really glad to hear you had a positive experience with the facilities and staff. Your support means a lot to us, and we're always here to make sure everyone feels welcome and well looked after.

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Review of

Tantallon House

from Carol S (Wife of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident here for one month, he is very happy and his care is excellent. The staff are so kind and treat him with dignity. There is a huge number of activities to suit every taste. The food is excellent. I would have no hesitation in recommending Tantallon House. I'm very satisfied
with all aspects of his care.
Reply from Crystal Soriano, Home Manager at Tantallon House

Thank you so much for the lovely review. Your kind words truly means a lot to us and help others feel confident in the care we provide.

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Review of

Harbour House

from A G (Daughter of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was welcomed into Harbour House in March of this year, he was met with a very friendly and warm welcome which helped him feel safe and secure, this has been a frightening experience moving away from his home to somewhere he didn't know and he is slowly getting used to his surroundings. The
staff in Harbour House are all very kind and helpful, they seem very well trained in what they do and keep us informed on how he is.
Reply from Harbour House, Home Manager at Harbour House

Thank you so much for your kind words and for taking the time to share your experience. We understand how challenging and emotional it can be to transition into a new environment, especially after leaving the comfort of one's own home. We're truly glad to hear that your father felt welcomed and supported from the very beginning. Creating a warm, safe, and reassuring atmosphere is something we deeply value at Harbour House. Our team is committed to providing the highest standard of care, and it's heartening to know that their dedication and compassion are being felt by both your father and your family. Please know that we are here every step of the way as he continues to settle in and make Harbour House his home. If there's ever anything you need or any way we can further support him, don't hesitate to reach out.

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Review of

Tantallon House

from A S (Daughter of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum was quite poorly when she arrived into Tantallon house after spending one month in ERI .. the staff were very caring and treated mum with dignity nothing was too much trouble .. We as a family took comfort that mum had the best care possible in the last few weeks of her life.
Reply from Crystal Soriano, Home Manager at Tantallon House

Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our care home. Our team is dedicated to providing compassionate, high-quality care, and knowing that we've made a difference means the world to us.

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Review of

Tantallon House

from Martin L (Son of Resident) published on 11 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Care team at Tantallon House are amazing. They keep us updated about Mum's care and every time that we visit it is clear that they have a good interactive relationship with her.
She is happy and feels.."At Home!!"
it is like being in a Five Star Hotel.
Reply from Crystal Soriano, Home Manager at Tantallon House

We thank you for your kind and thoughtful review of our home. Your words truly mean a lot to the entire team who work hard everyday to provide the best possible care. It's wonderful to know that you've had a positive experience and your support helps others feel confident in our care as well.

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Review of

Tantallon House

from L H (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff have shown compassion, patience and kindness while mum settles and adjusts to her new surroundings. During this period, staff have been quick to respond to any queries or issues which were raised. As staff get to know Mum, they are understanding how best to provide the care that Mum requires whilst
maintaining her dignity. Tantallon House is a bright and spacious care home which feels welcoming for residents and visitors.
Reply from Crystal Soriano, Home Manager at Tantallon House

Thank you so much for a positive feedback as we continually strive to deliver the optimum level of care to our residents.

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Review of

Tantallon House

from Colin C (Son of Resident) published on 30 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Tantallon House from hospital on 15th November. The transfer went smoothly and she has settled into the residence well.
The staff have been very helpful and kind. Mum is always well-dressed and comfortable. She is unable to get out of bed due to general weakness from advanced cancer.
I
am very pleased with her care.
Reply from Crystal Soriano, Home Manager at Tantallon House

Thank you for your kind words, it means so much to us!

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Review of

Tantallon House

from S G (Daughter of Resident) published on 18 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident for over 4 weeks and we are so pleased we chose Tantallon House. Whilst this is a huge adjustment for Mum the staff have been so kind and caring, reassuring me and my family.
Reply from Crystal Soriano, Home Manager at Tantallon House

Thank you so much for your kind words and positive review. It truly means a lot to us that you feel confident about your mother's care and well-being.

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Review of

Tantallon House

from C M (Wife of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband spent the last 6 weeks of his life at Tantallon House, where he was treated with incredible care and compassion. The staff went above and beyond, not only for him but for our entire family, giving us support and space to be by his side in his final days.
Choosing a place for a loved one's
final weeks or months is such a difficult decision, but as a family, we are grateful to have had Tantallon House on our doorstep. We couldn't have chosen a more comforting, caring place for him.
Reply from Crystal Soriano, Home Manager at Tantallon House

Caring for others is incredibly rewarding. Your appreciation reminds me of why we chose this path, and we're grateful to have family who understands and recognises the heart we put into it. Thank you for sending us chocolates, such a kind gesture to all of us.

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Review of

Tantallon House

from H B (Wife of Resident) published on 4 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in Tantallon House for two and a half months before he passed away. His care was excellent and his care workers and activity staff were very professional and caring. Myself and the family could not have asked for a better home for him to have been in.
Reply from Crystal Soriano, Home Manager at Tantallon House

Thank you for your kind words and support you shared about our dedication. Knowing that our efforts are valued by those we care makes all the difference and encourages us to keep going.

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Review of

Tantallon House

from K B (Son of Resident) published on 17 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the staff. Both the carers and nursing staff were highly professional, thoughtful, kind and eased a very difficult family process. They were second to none in my father's last days, and showed great compassion; my family and I are highly appreciative. The home itself
is a lovely environment, my father was very comfortable there. Thank you to all the staff.
Reply from Crystal Soriano, Home Manager at Tantallon House

Thank you so much. We were privileged to care for your father in his last days. Your feedback is meaningful to us all.

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Review of

Tantallon House

from Debbie M (Daughter of Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Tantallon House is absolutely amazing. Brought my mum in November 2023, all staff are lovely, very helpful and nothing is a problem.
The care home is spotless and no smell that you usually get in care homes.
Reply from Crystal Soriano, Home Manager at Tantallon House

Thank you so much for your positive feedback. On behalf of Tantallon, it was a privilege to have looked after your mother. Thank you for the bouquet of flowers, such a thoughtful gesture.

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Review of

Tantallon House

from F D (Son of Resident) published on 3 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a fall, my mother's care needs changed dramatically. The manager at Tantallon was superb at finding a room and expediting the entry assessment at short notice. Having been a resident for around a month now, the whole experience for Mum has been super. The smaller communities grouped around
each corridor provide greater familiarity with surroundings and the opportunity to make friends more easily. The staff are all very friendly and take a personal interest in the residents. As her broken ankle has improved, Mum has increasingly been getting involved in a variety of activities that are organised, including day trips out, so she is enjoying a more sociable life than before moving into Tantallon. The family has been very happy with the way in which Mum is being looked after and enjoy tremendous flexibility in going in and out for visits, which are welcomed by the staff.
Reply from Crystal Soriano, Home Manager at Tantallon House

Thank you for your positive feedback. Mum is such a cheerful and positive lady, her presence brings joy to staff and fellow residents.

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Review of

Tantallon House

from Sandra P (Daughter of Resident) published on 28 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Have found the staff in North Berwick excellent to date.
My mother went in March.
The staff are lovely and caring as is the management.
It is a lovely clean well-kept care home.
The office has an open-door policy which is excellent.
I always feel very comfortable going into the office if I need
to see about anything is an excellent manager.
The events manager and her team are great and try to get everyone to participate if they are able to do so.
If I can be constructive about something and this relates to all the care homes.
It would be very good if there could be some evening activities for the residents who are able. It is a long night when they have finished their evening meal to just go back and sit in their rooms.
Even getting them into a lounge, area where they can chat and have social interaction would be good.
I have spoken in the passing to some other people who were visiting and they would also be happy to see this happening.
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Review of

Tantallon House

from A F (Son of Resident) published on 13 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant place! Life-changing for my mum who's made good friends with fellow residents and staff alike! Facilities are great and feels like we've been made to feel part of the family in such a short space of time. Highly recommended.
Reply from Crystal Soriano, Home Manager at Tantallon House

Thank you so much for such positive feedback. We are presently looking at ideas for evening activities.

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Review of

Harbour House

from Mairi H (Daughter of Resident) published on 9 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After moving my mum from a large group care home to Harbour House the difference in her care and appearance has been remarkable. The staff are so attentive and genuinely caring, food is to her liking and activities are a central part of her day. Cleanliness is first class.
The home is welcoming and
friendly in a great location with loads of parking.
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Awards / Recognitions (0)

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