Care Homes Owned by Morar Living in East Lothian

Mum moved into Tantallon very recently. As a family we have been impressed with the care received in helping mum settle in and the staff have all been very helpful, answering any questions that we have had as we all adapt to this change in circumstance. The home itself is very welcoming and the staff friendly and approachable; a call out to reception who have been very kind and reassuring. We are pleased to see mum joining in group activities and outings and there appears plenty going on. We feel very lucky to have mum staying at Tantallon, keeping her safe and very well looked after.

My wife has been a resident of Tantallon House since November 2023. Her condition has sadly worsened and she is no longer mobile and seldom verbal. The care she has received at Tantallon House has been consistently professional, sympathetic and appropriate. The carers and other staff have also kept me informed of developments, care reviews, etc.

The only aspect is the financial maths is a challenge but the manager is very good and thoughtful.

The front is upmarket but there is never anyone at reception when calling. And I got stuck on the third floor as there was nobody in the office to call the lift (my resident not remembering the code). Staff shortage ? The money paid by residents should surely cover the front desk and some on each floor!

My brother was lucky enough to be offered a place in this beautiful care home. My mum and I were invited down for a look around first. We were very impressed not only by the home but by the staff who were very welcoming and friendly, nothing was too much trouble. Stuart seems to be settling in very nicely. Keep up the fantastic work that you are doing everyone.

Fantastic.

Mum moved into Tantallon House at the end of January 2026 when it was obvious that she could no longer look after herself at home. All the staff have been very welcoming, friendly and accommodating. They have been very quick to respond to requests. Mum has settled in well and enjoys the view of North Berwick Law from her room.

My mum was very happy here for her respite for three weeks. All the staff were wonderful, caring and friendly.. My mum was more physical because she moved about freely across her landing supervised of course and enjoyed sitting eating her food or just having a cup of tea with the other resident's. I found the staff to be welcoming and caring too. My dog was also welcome when we went to visit my mum. I will definitely bring my mum back.

Still incredibly early in the process to make a fully informed judgement however I was encouraged by the most recent inspector report and our experience so far has been very good. I will update review once I have more experience to add.

My dad was a resident of the home due to having Alzheimer's which they claim to specialise in, he had to move into a nhs hospital as they could not provide the care he needed, so the do not specialise is Alzheimer's and are looking for residents that are immobile or residents that want to sit and watch tv all day! We have been constantly contacting the home to obtain a refund for the thousands of pounds we had to pay in advance and they are ignoring us and we are now having to go through the civil court to get my dads money back!! They were quick enough to send a bill for £8000 when he was not even resident there!! Would not recommend putting anyone with a bit of mobility in this home!!

The lovely team at Tantallon House have provided my Gran a safe and welcoming home when she was no longer safe to stay in her own home. She is the healthiest she's been in years, and while being in her own home would be her preference, I am comforted in knowing this is where she is safe, and importantly, made to feel adored.

Dad moved into Tantallon House at the end of January 2026. He was welcomed with such warmth and friendliness by all the staff. Everybody introduced themselves to Dad, and he was made to feel as part of the community, rather than just a number. It took Dad a few weeks to settle into his new life at the care home but I think the main things that contributed positively to his settling were - the staff being so understanding of his condition (Dementia), treating him with dignity and respect, really listening and seeming interested in what Dad had to say and trying their hardest to make sure Dad had everything he needed. I had been caring for Dad myself and felt very nervous about 'handing him over' for someone else to look after. But the transition has been smooth and I know Dad is happy, and most importantly, safe.

Excellent in every area. Facilities and staff are first class. Mum could not be in better hands. From initial viewing to moving in the process has been seamless and I have no complaints at all. I would recommend to anyone.

The activity coordinator is great and always engages with visitors too.

Minimal issues were sorted out quickly & efficiently with management being very easy to approach.

We were extremely vexed to have had to move Mum onto residential care & thank everyone @ Tantallon so very much for both welcoming us as a family & keeping Mum safe x

For a short while the lack of an activities coordinator was I felt detrimental to the residents well being . The appointment of the new person has raised the general morale in the home ( residents can be a tough audience)

Overall we are very happy with the staff and care provided in Harbour House

Dreadful establishment-avoid at all costs if you care at all for your loved ones. My Mum passed away at Harbour House on December 12th 2024. There were a number of events and circumstances that led to the terrible and distressful events that I witnessed personally, brought about by the inappropriate decisions and actions, in my opinion, that were taken by Harbour House staff on the afternoon of December 9th, from which my Mum never recovered. These actions were not handled with sufficient care/attention and problems arose due to lapses in process/standards. An independent investigation into the decisions and actions taken by Harbour House staff was conducted by The Scottish Care Inspectorate (CCN-35893-2024135893) so that nobody else should ever suffer such distress going forward. This investigation will not bring my dear Mum back but it may prevent similar actions occurring to others and hopefully lead to an improvement in the level of care being provided at Harbour House.

My father was initially apprehensive of entering Tantallon House but the staff there went above and beyond to make him feel welcome and comfortable. His life is now vastly improved. Now he never wants to leave!

My husband has been a resident in the dementia unit since May this year. I have nothing but high praise for all the staff who are looking after him so well, with great gentleness and concern. The carers are always so kind, friendly and always smiling. They have shown me concern when I find myself having a difficult day coping with the situation my husband is in.

Very friendly when you arrive, also well secured so family are safe in their home. Rooms are kept clean and tidy all the time. Also loads of things to do here like pool table and cinema and other games and activities. Food plenty of choice. Only issue is when no one at front desk cant get in as family dont get number to enter.