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Care Homes Owned by Morar Living in East Lothian

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Morar Living in East Lothian

Only the locations & reviews in East Lothian for Morar Living are showing below.

View the details of all 20 locations (with 529 reviews) owned by Morar Living

Morar Living Locations in East Lothian (2)

 - Browse 2 Care Homes owned by Morar Living in East Lothian
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Tantallon House
7 Tantallon Road, North Berwick EH39 5NF 
9.8 44 reviews
Tantallon House, North Berwick, East Lothian
"The lovely team at Tantallon House have provided my Gran a safe and welcoming home when she was no longer safe to stay in her own home. She…"   Read all 44 reviews
  • from £1,978 / week
  • 70 Rooms
Location Type Care Home

Tantallon House Care home offers high-quality, person-centred care in a welcoming and comfortable environment where residents are supported to live with dignity, choice and independence. ... Read more about Tantallon House

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Harbour House
131 New Street, Musselburgh EH21 6DH 
8.7 28 reviews
Harbour House, Musselburgh, East Lothian
"My sister has been here since June 2025 and loves it here. Sometimes she doesn't act like it but that is her illness. The staff are all…"   Read all 28 reviews
  • from £1,450 / week
  • 43 Rooms
Location Type Care Home

Welcome to Harbour House, a care home within the Morar Living group. Harbour House is a home that creates a place for residents to live and love their life. Harbour House are committed and ... Read more about Harbour House

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Morar Living Reviews in East Lothian (72)

9.2

Morar Living has a Group Review Score of 9.2 (9.198) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Morar Living must have a Review Score.

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Review of

Tantallon House

from Erin M (Granddaughter of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The lovely team at Tantallon House have provided my Gran a safe and welcoming home when she was no longer safe to stay in her own home. She is the healthiest she's been in years, and while being in her own home would be her preference, I am comforted in knowing this is where she is safe, and importantly,
made to feel adored.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you for your kind and thoughtful feedback. We are truly pleased to hear that your grandmother feels safe, welcomed and cared for at Tantallon House.
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Review of

Tantallon House

from K B (Daughter of Resident) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved into Tantallon House at the end of January 2026. He was welcomed with such warmth and friendliness by all the staff. Everybody introduced themselves to Dad, and he was made to feel as part of the community, rather than just a number. It took Dad a few weeks to settle into his new life at the
care home but I think the main things that contributed positively to his settling were - the staff being so understanding of his condition (Dementia), treating him with dignity and respect, really listening and seeming interested in what Dad had to say and trying their hardest to make sure Dad had everything he needed. I had been caring for Dad myself and felt very nervous about 'handing him over' for someone else to look after. But the transition has been smooth and I know Dad is happy, and most importantly, safe.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you for trusting us with your dad's care. It is a privilege to support him, and we look forward to continuing to provide a happy and safe home for him at Tantallon House.
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Review of

Tantallon House

from Neil B (Son of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent in every area. Facilities and staff are first class. Mum could not be in better hands. From initial viewing to moving in the process has been seamless and I have no complaints at all. I would recommend to anyone.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you Neil for sharing your positive experience. Team Tantallon continues to strive to deliver optimum level of care to our residents.
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Review of

Harbour House

from A C (Sister of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been here since June 2025 and loves it here. Sometimes she doesn't act like it but that is her illness.
The staff are all lovely and can't do enough for the residents and families.
The activity coordinator is great and always engages with visitors too.
Reply from Lauren McGrath, Home Manaer at Harbour HouseAmanda,

Thank you for your lovely review, we are glad your Sister is settled and happy at Harbour House.

I will be sure to share your feedback with the staff and activities coordinator.

Lauren
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Review of

Tantallon House

from Margo C (Daughter of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was in respite in Tantallon from end of August until October & settled so well alleviating all of our fears. This was mainly due to the staff being so welcoming & most importantly treating Mum like an individual.
She loved her room & her view & she came to look at her placement as home.
Minimal
issues were sorted out quickly & efficiently with management being very easy to approach.


We were extremely vexed to have had to move Mum onto residential care & thank everyone @ Tantallon so very much for both welcoming us as a family & keeping Mum safe x

Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you for your lovely feedback. We're so pleased mum felt comfortable and well cared during her respite stay at Tantallon. It's wonderful to know that our team helped make the experience positive for you all. Your kind words mean a lot to us.
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Review of

Harbour House

from John L (Son of Resident) published on 22 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in Harbour House for nearly 3 years. In my opinion he is being well looked after by the staff and my siblings and I have no issues the care being provided. We visit at different times most days and have always found the staff friendly and helpful plus they do keep us up to date with
how he is getting on .I also get a monthly call from the nurse with a review on his care and asked if we have any issues.
For a short while the lack of an activities coordinator was I felt detrimental to the residents well being . The appointment of the new person has raised the general morale in the home ( residents can be a tough audience)


Overall we are very happy with the staff and care provided in Harbour House

Reply from Home Manager, Home Manager at Harbour HouseThank you very much for taking the time to share your kind feedback. We're so pleased to hear that you and your family are happy with the care your dad is receiving at Harbour House. It's lovely to know that our team's friendliness and regular communication have given you confidence and reassurance.
We also appreciate your comments regarding activities - we're delighted that our new Activities Coordinator has had such a positive impact on residents' wellbeing and the atmosphere in the home.
Your feedback means a great deal to all of us, and we'll make sure to share your kind words with the team.
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Review of

Harbour House

from David G (Son of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Dreadful establishment-avoid at all costs if you care at all for your loved ones. My Mum passed away at Harbour House on December 12th 2024. There were a number of events and circumstances that led to the terrible and distressful events that I witnessed personally, brought about by the inappropriate
decisions and actions, in my opinion, that were taken by Harbour House staff on the afternoon of December 9th, from which my Mum never recovered. These actions were not handled with sufficient care/attention and problems arose due to lapses in process/standards. An independent investigation into the decisions and actions taken by Harbour House staff was conducted by The Scottish Care Inspectorate (CCN-35893-2024135893) so that nobody else should ever suffer such distress going forward. This investigation will not bring my dear Mum back but it may prevent similar actions occurring to others and hopefully lead to an improvement in the level of care being provided at Harbour House.
Reply from Gillian Goodall, Care Home Manager at Harbour HouseHarbour House Care Home wishes to extend its sincere condolences to the family following the passing of their mother. The home recognises how distressing this experience has been for the family and is sorry that they felt let down by the care provided during their mother's time at Harbour House.The wellbeing and dignity of residents remain the highest priority at Harbour House.
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Review of

Tantallon House

from J H (Son of Resident) published on 3 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was initially apprehensive of entering Tantallon House but the staff there went above and beyond to make him feel welcome and comfortable. His life is now vastly improved. Now he never wants to leave!
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you for your kind words. We're so pleased that dad feels happy and comfortable with us, and it means a lot to us to the whole team.
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Review of

Tantallon House

from Sheila B (Wife of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident in the dementia unit since May this year. I have nothing but high praise for all the staff who are looking after him so well, with great gentleness and concern. The carers are always so kind, friendly and always smiling. They have shown me concern when I find myself having
a difficult day coping with the situation my husband is in.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you for your kind words. We're so pleased to hear our staff have been able to support both your husband and yourself with care and compassion.
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Review of

Tantallon House

from David D (Son of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly when you arrive, also well secured so family are safe in their home. Rooms are kept clean and tidy all the time. Also loads of things to do here like pool table and cinema and other games and activities. Food plenty of choice. Only issue is when no one at front desk cant get in as family
dont get number to enter.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you, for your lovely feedback. We're glad you feel reassured about your family's care and appreciate your note about front desk availability - we'll look into improving this.
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Review of

Tantallon House

from Lynsay B (Granddaughter of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nana has been in Tantallon since March 2025. She is very well looked after. The staff are all very friendly and nothing is a bother for them. They inform me of any new medicine given or when she falls or is unwell. The service she receives is 100%. I would highly recommend the home to anyone.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you so much for your kind words and recommendation. We are delighted to hear that your nana feels well cared for and that you are kept fully informed. Our team takes pride in creating a safe and supportive environment where residents and their families feel reassured. Your feedback means a great deal to all of us.
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Review of

Tantallon House

from Marion W (Daughter of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are delighted with the standard of care that Mum has received at Tantallon House. The staff are caring and helpful and everything has been done to a very high standard. It is wonderful to see Mum enjoying trips out and about again. It has been lovely to see her smile and sense of humour return due
to the fact that she is getting so well looked after. She feels safe and very well cared for. The Activities team go the extra mile in providing activities to suit a range of interests. Mum's room is spacious and comfortable. It is great that there are a variety of spaces to use when visitors arrive. Visitors are always made to feel very welcome by the staff. Staff have all been super supportive right from the start of moving Mum into the home...both to Mum and myself. Thank you so very much.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you for taking time to share such thoughtful feedback. It is wonderful to hear that your mum is enjoying her days, both in the home and on outings, and that her smile and humour are shining through again. Our care and activities teams will be so pleased to know that their efforts are making such a difference. We're also glad that you and your family feel welcome and supported - its at the heart of what we aim to do.
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Review of

Tantallon House

from J S (Wife of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has only been in Tantallon House for four weeks and in that time, we have come to know what an exceptional place it is.
All the staff whatever their role, are warm, friendly, welcoming and approachable so that any query, problem or question that arises is dealt with promptly. The building
is light and bright beautifully maintained, with so many dedicated areas - quiet rooms, games room, cinema, even facilities for private family parties. The residents' rooms are spacious and well-furnished and being able to personalise their rooms with items from home has helped my husband to settle in. He has been made to feel very comfortable and enjoys the excellent meals provided. The family very appreciative of the care he is receiving, and we know we made the right decision when we chose Tantallon House.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThanks you for sharing such kind and thoughtful feedback. We are delighted to hear that your husband has settled in so well and that your family feel supported. It is wonderful to know that the homely environment, activities and personal touches have made a positive difference. Our team takes great pride in creating a welcoming and safe atmosphere, and your words mean so much to them. We're so pleased you feel reassured in your decision to choose Tantallon House.
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Review of

Harbour House

from Michael E (Son of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is well cared for by staff who genuinely care. The home does it's best to offer diversions and entertainment. Visiting is very flexible. Overall I am very happy with the home and their care for my mum.
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Review of

Harbour House

from S R (Cousin of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I initially visited the home is was well present, bright, modern, clean and in a great position within the community. My family member has only been in the home for a short time. She has found it relaxing and able to join in daily entertainment or sit quietly in a well proportioned room. Management
and staff are marvelous and cater magnificently for residents daily needs. This is done with dignity and kindness. Staffing levels do need looking at. Overall the home is excellent and meets our needs.
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Review of

Tantallon House

from Fiona A (Daughter of Resident) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has settled in so well to her new home.
All the staff and residents have made us all feel so welcome. Often she doesn't have time to see me as she is out for a picnic lunch, or a woodland walk! There are always engaging, stimulating and thoughtful activities planned and lovely quiet spaces to
sit with a coffee too.
It gives me such peace of mind to know that all the staff know my mum and are so friendly and caring.
I feel very at home myself when I visit with my little dog at all times of the day, and am made to feel like part of one big family which is so important. Mum calls it home already and really enjoys all the good quality meals. She can help herself to fresh fruit salad in the morning and afternoon, but can also be tempted by the cake and ice cream trolleys that come round too.
I feel very lucky that Mum is getting to spend this phase of her life is such a lovely calm caring stimulating environment.
Thank you
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you so much for your lovely feedback - it truly means a lot to me. We appreciate you taking time to share your kind words and support. Its always encouraging to hear such positivity, especially from family.
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Review of

Harbour House

from E O (Next of Kin) published on 9 June 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Our Mother was in Harbour House for several months and was looked after very well by the excellent staff. Unfortunately our mother passed away on 19th September after a short illness . We were asked to get all her belongings out of her room in 3 days. We were also told within 3 days that we owe £12000
in outstanding fees, this was not true and after checks they confirmed they owe us over £5000.as we had paid to much. We have been fighting to receive this money now for 9 months and still nothing. This is disgusting and we are not the first family to be treated disgracefully, lots of other families have had to take Morar Homes to court to receive what money is owed .
Do not send your family anywhere near Morar homes as they treat grieving family's without dignity or compassion, it's all about greed and not about care. We are still fighting and serving legal papers to obtain our mother's refund. Please read this and be warned . This is not about the staff but about the owners
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Review of

Tantallon House

from F M (Daughter of Resident) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Tantallon is not like any other care home, it has a hotel feeling to it. It's very welcoming and bright and extremely clean. The residents rooms are lovely and spacious too.
The communal living area also has a lovely welcome feel about it and it's not too cramped.
Most importantly though is the
staff, they are friendly and approachable. The medical staff, carers , cleaners, reception and management staff are all very professional helpful and lovely.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you so much for your kind words and lovely feedback! We're really glad to hear you had a positive experience with the facilities and staff. Your support means a lot to us, and we're always here to make sure everyone feels welcome and well looked after.
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Review of

Tantallon House

from Carol S (Wife of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident here for one month, he is very happy and his care is excellent. The staff are so kind and treat him with dignity. There is a huge number of activities to suit every taste. The food is excellent. I would have no hesitation in recommending Tantallon House. I'm very satisfied
with all aspects of his care.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you so much for the lovely review. Your kind words truly means a lot to us and help others feel confident in the care we provide.
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Review of

Harbour House

from A G (Daughter of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was welcomed into Harbour House in March of this year, he was met with a very friendly and warm welcome which helped him feel safe and secure, this has been a frightening experience moving away from his home to somewhere he didn't know and he is slowly getting used to his surroundings. The
staff in Harbour House are all very kind and helpful, they seem very well trained in what they do and keep us informed on how he is.
Reply from Harbour House, Home Manager at Harbour HouseThank you so much for your kind words and for taking the time to share your experience. We understand how challenging and emotional it can be to transition into a new environment, especially after leaving the comfort of one's own home. We're truly glad to hear that your father felt welcomed and supported from the very beginning. Creating a warm, safe, and reassuring atmosphere is something we deeply value at Harbour House. Our team is committed to providing the highest standard of care, and it's heartening to know that their dedication and compassion are being felt by both your father and your family. Please know that we are here every step of the way as he continues to settle in and make Harbour House his home. If there's ever anything you need or any way we can further support him, don't hesitate to reach out.
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