Care Home Owned by Morar Living in Argyll & Bute

care and attention she needed. Thank you!

- kind, skilled, and always going the extra mile. The manager is approachable and operates an open-door policy, so any suggestions or concerns are dealt with quickly and effectively.
The clinical lead and team leaders listen closely and involve both residents and families in care planning. Mum has very complex needs, including severe aphasia and physical disability, but the team has supported her to enjoy the best possible quality of life and independence. They've welcomed input from physiotherapists, neuropsychologists, and occupational therapists, ensuring truly personalised care.
We feel very lucky to have found Hermitage - it gives us real peace of mind.

for and treated with the utmost dignity. Thank to you all at Hermitage House.

While visiting i found the staff to be engaging and very aware of non verbal ques from my Granny

facilities, food, etc.

All staff (carers, nurses, cleaners, handyman, receptionist, laundry etc) get know the residents very well. And Dad enjoys his chats with them. He is invited to go on outings and join in the many activities that are on offer, but if he doesn't want to join in, he is never forced to do anything he doesn't want to. They treat residents as individuals.

The manager's office door is always open, close by the front door. No appointment ever necessary. Residents and relatives are always greeted with a welcoming smile, and we are made to feel that our opinions and suggestions are always welcomed. I cannot recommend Hermitage House enough. 5-star 10/10

but they have made it feel like home to her, I can't tell you how much relief I feel, knowing that she is getting this level of care means to me.

and feedback. My mum has now been in Hermitage House for a month and has settled well. Staff have got to know her routine and personality and have made me feel at home while visiting and at ease when leaving that my mum is safe and happy.

and beyond to make sure his needs were taken care of, even going the extra mile to heat his food up extra hot as he always liked it!

day and it was a wonderful day for my aunt to meet other residents and more staff that she wouldn’t normally see such as the reception staff.
Having the activities coordinator helps her stay active and has her using her problem-solving abilities which helps keep her brain active.
The hairdresser is a favourite as she likes to look fabulous.

in the home and enjoying the activities especially the parties as she loves meeting up with the other residents.

presented and well stocked and available to all great idea especially in the heatwave we experienced... shows a great attention to detail and requirements of the users... keep up the great work.

and effective. At the palliative stage, they were sensitive and very caring. My mum was always beautifully dressed and her personal care was excellent. The home was very clean and tidy.

nothing is too much trouble. The minute you walk into Hermitage House you feel a warm and homely atmosphere, the handyman putting up pictures, and being able to bring two bookcase cabinets from home my father requested has made my father's room really feel his own.
I could not recommend highly enough this care home.