Care Homes Owned by Morar Living in Argyll & Bute

My father has been a resident in Hermitage House for nearly 2 years and the level of care has been excellent. He has complicated health needs and these are all addressed in a very professional manner. The staff are wonderful and treat him with respect and dignity. Everyone is very friendly and supportive. I cannot recommend Hermitage House highly enough.

Over all we as a family could not think of a better place for Mum to be in.

It gives me comfort knowing that my sister is safe and secure, being well looked after.

I feel part of Hermitage House family and couldn't be more grateful for all the hard work everyone delivers to make this care home one of the best in my opinion.

My Mum has been a resident at Hermitage a house for 3 months now. Words cannot describe how grateful we are as a family for the level of care that mum receives day in day out. The facilities and staff at Hermitage House are amazing and a credit to Morar Living.

Mum recently moved in after struggling to cope at home. Staff and management instantly made her feel at home. The rooms and amenities are fantastic. Staff are friendly and on site nurses always reassure my mum with any changes to her medication. Highly recommended.

Despite resistance from my dad initially, he's settled really well and I believe this is down to the lovely, caring attitude of all the staff we've come across. It's clear that his care is provided to a really high standard and staff work really hard to make him feel valued and respected. There's lots of activities/social opportunities for him to join in with which was really important for us and has helped him to feel happy. The home itself is beautifully presented and very clean and most importantly the staff are excellent at what they do. I couldn't have asked for a better environment for my dad.

It is such a difficult decision to move a beloved parent into a care home but the staff at Hermitage House really put my mind at rest. A lot of attention is put in for people with dementia including a sensory room that dad enjoys (it doubles up as a nice quiet sitting room), books with old photos of local areas, baby dolls and a pram. There are lots of staff around all the time and everyone has gone above and beyond in making dad welcome and reassuring us too. When he fell ill it was picked up by nursing staff and handled appropriately which is a weight off our minds.

Rooms and grounds are beautiful. Menus are appetising and having seen the food it looks as good as it sounds. Also little mini bars in each wing so residents and visitors can grab snacks or water when they need. Whenever I see staff with other residents I see them talking kindly and with genuine warmth.

Hermitage House is a fabulous care home. It is a very difficult decision to put your vulnerable loved one in the care of others but Hermitage House made it so easy. The attention to detail, caring staff & beautiful surroundings were amazing. We can't thank the staff enough for giving my mum the wonderful care and attention she needed. Thank you!

This is a lovely modern care home. It is airy, and the rooms are large and clean. The staff are kind, compassionate and incredibly understanding & tolerant. They provide a wonderful level of care to the residents and their relatives.

We feel very lucky to have found Hermitage - it gives us real peace of mind.

The staff are amazing so kind and so caring. Could not wish for my mum to be in a better place in her later years. She's safe well cared for and treated with the utmost dignity. Thank to you all at Hermitage House.

My experience regarding my father at the care home so far has been excellent giving a homely environment with the staff going beyond the call of duty.

My Granny was admitted to Hermitage House recently. I have never been a care home environment before and was worried. I shouldn't of worried the staff were warm and inviting and my Granny was well cared for and looked the best she had in months. Staff took the time to find about her likes and dislikes. While visiting i found the staff to be engaging and very aware of non verbal ques from my Granny

My father has lived in Hermitage House for nearly 3 years. He frequently says "aren't we lucky that Hermitage House opened at just the right time". Dad has always had very high standards, and he (and I) are very impressed with every aspect of Hermitage House: the staff & management, building/accommodation, facilities, food, etc.

All staff (carers, nurses, cleaners, handyman, receptionist, laundry etc) get know the residents very well. And Dad enjoys his chats with them. He is invited to go on outings and join in the many activities that are on offer, but if he doesn't want to join in, he is never forced to do anything he doesn't want to. They treat residents as individuals.

The manager's office door is always open, close by the front door. No appointment ever necessary. Residents and relatives are always greeted with a welcoming smile, and we are made to feel that our opinions and suggestions are always welcomed. I cannot recommend Hermitage House enough. 5-star 10/10

When I was no longer able to care for my mum's needs at home I visited numerous care homes in the area. Hermitage House was stunning, the staff were warm and inviting, the manager eased my worries and concerns. I also looked into the care inspectorate reports and was very impressed at the high grading and feedback. My mum has now been in Hermitage House for a month and has settled well. Staff have got to know her routine and personality and have made me feel at home while visiting and at ease when leaving that my mum is safe and happy.

Grandma is staying here. This is a very homely place. Staff are welcoming and comforting whilst being attentive. It's very clean. The activities are amazing. My granny especially loves the monthly singers.

My grandmother is a resident at Hermitage House and she is receiving the best care. The facilities are clean and safe which eases our minds. The staff are always friendly helpful and above all very caring. I highly recommend Hermitage House if anyone is looking for somewhere for a family member.

Both my parents are in Hermitage House and as a family, we absolutely love it and very much feel that our parents are getting the best of care. The staff are so helpful and friendly and nothing is too much trouble.

Hermitage House is an exceptional care home. My father resided with them for the last two years, joining them not long after the home opened. The care staff and support team are amazing, their compassion and care of my father, particularly in his last few weeks/days was outstanding. Staff went above and beyond to make sure his needs were taken care of, even going the extra mile to heat his food up extra hot as he always liked it!