Morar Living in Lancashire | 1 Care Home

Review of
Marina View
from Saheda O (Sister-in-law of Resident) published on 1 May 2025

Submitted via Website • Report

Overall Experience

Absolutely beautiful and Outstanding care home, staff, management are very professional and friendly . The care my 2 sisters in law receives is first class and I am so happy the way they looked after them do well, treated with dignity at all times, and always made to feel welcome when Imy husband and

son visited them, Always clean and so well cared for. Marina View in my opinion is outstanding. I will use aging and recommend to friends and family, thank you very much for looking after my sister in laws.

Reply from Jacquie Hamilton, Home Manager at Marina View

Thank you ever so much for your kind and heartfelt words.Were truly pleased to hear how happy you are with the care your sisters-in-law are receiving at Marina View. It means a great deal to us to know that they are treated with dignity, feel well looked after, and that you and your family always feel welcome during your visits.Your feedback is a wonderful reflection of the teams commitment and professionalism, and were very grateful you took the time to share it. Its an absolute privilege to care for our residents and support their families.Thank you once again for your recommendation it really does mean a lot to all of us.

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Review of
Marina View
from P W (Friend of Resident) published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience

We were invited to join in on a night of entertainment. It was a fantastic night, the staff and management went out of their way to make it a lovely event. The residents all looked so happy and joined in, some even dancing. Thank you for a great night.

Reply from Jacquie Hamilton, Home Manager at Marina View

Thank you so much for your kind words.Were delighted you enjoyed the evening of entertainment it was a pleasure to welcome you. It means a lot to hear that the residents had such a lovely time and that the atmosphere was so positive. Were glad you could be a part of it!

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Review of
Marina View
from Mark H (Resident) published on 1 May 2025

Submitted via Website • Report

Overall Experience

What a place ,exceeded my expectations in every way . Happy staff which means a happy stay,The reception area is immaculate,so happy to welcome family compared to where i was,i eel like i am on holday in a5star hotel apart from the weather.The rooms are fantastic mine overlooking the River, ensuite

bathroom/showeroom, tastefully decorated. The manager & nurses are very professional & courteous. Its a definite10 fro me

Reply from Jacquie Hamilton, Home Manager at Marina View

Thank you so much for your lovely review.Were thrilled to hear that your experience has exceeded expectations and that youre enjoying your stay. Its wonderful to know you feel well cared for and at home your kind words mean a great deal to the whole team.

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Review of
Marina View
from J L (Daughter of Resident) published on 29 April 2025

Submitted via Website • Report

Overall Experience

I am very pleased by the welcoming and professional ethos evident at Marina View.
To choose a facility for a parent is always difficult however having met the manager and her positive approach to care and rehabilitation I felt we had made the right choice.
There is a clear and coherent management

structure and any needs are discussed daily at handover meetings by the Facility Leads.
I am happy that a structure can be put in place to promote enablement quickly and efficiently.
And yes the rooms are very nice, our end user assured me the food is lovely, the care respects dignity, and elderly spouses are treated with respect.
So far I have seen a massive improvement in Dad's health following a catastrophic loss of weight bearing ability.

Reply from Jacquie Hamilton, Home Manager at Marina View

We are delighted to hear that you have had a positive experience so far and that you feel reassured by the care and support provided. Choosing a home for a loved one is never easy, and we are pleased that the approach, professionalism, and welcoming atmosphere at Marina View have given you confidence.It is wonderful to know you have already seen improvements in your father's health. Promoting dignity, independence, and a sense of home is central to everything we do, and your comments are greatly appreciated by the whole team.Thank you again for your support. Please do not hesitate to reach out if we can assist further.

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Review of
Marina View
from S W (Friend of Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience

I have just been to an event at Marina View. What a wonderful care provider. There was so much effort from the staff to ensure a fabulous time was had by all. The buffet was delicious.
What was evident was how much the staff care for the residents. They were attentive and loving. The manager was very

hands-on, the staff all seemed to be great friends. They have good working conditions which was evident as they keep their staff. What an outstanding place.

Reply from Jacquie Hamilton, Home Manager at Marina View

Thank you so much for your wonderful feedback following your visit to Marina View. We are absolutely delighted to hear that you enjoyed the event and that the care, dedication, and warmth of our team were so evident.At Marina View, we pride ourselves on creating a nurturing and supportive environment for both our residents and our staff, and it is truly rewarding to hear that this was reflected in your experience. Your kind words about the buffet, the team spirit, and the atmosphere mean a great deal to all of us.Thank you once again for taking the time to share such positive comments it inspires us to continue providing the highest standard of care and support to our residents.We look forward to welcoming you back to Marina View soon.

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Review of
Marina View
from P R (Friend of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience

An excellent entertainment event on the 27th. A Tina Turner tribute act with lovely buffet. All residents who attended appeared to enjoy + benefit from the event. Also people who come to enjoy with their loved ones really got involved and loved it.
Congratulations to the team for a very enjoyable experience.

Reply from Jacquie Hamilton, Home Manager at Marina View

Thank you so much for your lovely feedback about our Tina Turner tribute event on the 27th. We're absolutely thrilled to hear that both residents and their loved ones enjoyed the afternoon - it was such a lively and uplifting experience for everyone involved.Events like these are a wonderful way to bring joy and connection into the home, and it's so encouraging to see families getting involved and creating special memories together.Thank you again for taking the time to share your thoughts - we truly appreciate it.

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Review of
Marina View
from J S (Daughter of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience

Dear Manager & all your staff@ Marina View
I just wanted to take a moment to express my heartfelt gratitude for the care & dedication you provide every day at Marina View. Your kindness, compassion & professionalism means the world of difference to my mum and our family. It's truly reassuring to know

that our loved one is in such capable and caring hands. Oh, and the fact that it looks and smells like a 5 star hotel is the cherry on the cake.
Thank you for all that you all do x

Reply from Jacquie Hamilton, Home Manager at Marina View

Thank you so much for your kind and heartfelt message. It truly means a great deal to the whole team at Marina View.Were so pleased to hear that your mum and your family feel well cared for and supported. Providing compassionate, dignified care in a warm and welcoming environment is exactly what we strive for every day, so your words are incredibly encouraging.And what a lovely compliment about the home feeling like a 5-star hotel that really made us smile!Thank you again for taking the time to share your thoughts. Its a real pleasure to support your mum, and were always here for you and your family.

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Review of
Marina View
from Sharon C (Sister of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience

I would just like to say how thrilled we are my brother has moved to this care home just recently. It's clean, the staff i've met so far have been lovely - friendly and welcoming and the communal areas we have visited are spotless with great visitor facilities - my brother couldn't ask for more.
We

had booked a private celebration for my dad's 75th birthday which meant my brother could attend which was great as all the family managed to attend and was great to have him there as usually he misses out on celebrations because of logistics etc.
Thanks to management and all the staff at Marina View for making Mark and us as visitor feel so welcoming.

Reply from Jacquie Hamilton, Home Manager at Marina View

Thank you so much for your wonderful review. Were absolutely delighted to hear how happy you and your family are with your brothers recent move to Marina View.Its lovely to know that the team have made such a positive impression and that the environment feels welcoming, clean and comfortable for both residents and visitors. Were especially pleased that your brother was able to attend your dads 75th birthday celebration moments like these are so important, and its fantastic to hear the whole family could be together.Your kind words will be shared with the whole team, and I know theyll really appreciate your feedback.Thank you again for taking the time to share your experience we look forward to continuing to support Mark and welcoming you all to Marina View.

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Review of
Marina View
from E R (Friend of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience

My friend has been in the home for four months. She was very poorly and thin when she went in. She is now almost back to normal weight and apart from the dementia symptoms, back to her old self.
The carers are excellent I cannot fault them. I come 3 times a week and watch their loving caring ways.

God bless them all.

Reply from Jacquie Hamilton, Home Manager at Marina View

Thank you so much for your kind and heartfelt words. Were truly delighted to hear how well your friend is doing its wonderful to know shes regained her strength and is feeling more like herself again.Our care team work incredibly hard to provide not only professional support but also genuine warmth and compassion, so your recognition of their efforts means a great deal to us. Ill be sure to share your lovely comments with the team theyll be truly touched.Thank you again for your ongoing support and for taking the time to share your experience.

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Review of
Marina View
from Colin W (Friend of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience

Fabulous care home. The facility is beautiful and spotlessly clean. The manager is efficient and professional and the staff are fantastic with the service users. They treat them like family.
There is a wonderful activity coordinator, who works hard to ensure there is always plenty going on. The regularly

have events that family and friends can attend. The recent Tina Turner evening was a huge success with a professional singer and delicious buffet, enjoyed by all.
You can tell this is a very well run establishment. Good practice starts with the manager and runs throughout the facility.

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Review of
Marina View
from J C (Daughter of Resident) published on 24 March 2025

Submitted via Postal Card • Report

Overall Experience

FANTASTIC!! Could not ask for better service. My Mum has been here 1 week and already as a family we feel ten times better knowing mum has got the best care from the best carers Mum Suffers with Dementia and is finding it hard to communicate, but the staff just chat away getting down to her level always

explaining What they are doing. Brilliant activities going on and we can join in too!! Already mum has had a visit to the salon and will be going back!

Reply from Jacquie Hamilton, Home Manager at Marina View

Thank you ever so much for your lovely message. It truly means the world to us to hear that you and your family are feeling more at ease. Supporting your mum with kindness, dignity and respect is at the heart of what we do, and were so pleased shes settling in well. The team will be absolutely delighted to know their care is making such a difference. Were looking forward to many more salon visits, chats and shared activities with your wonderful mum!

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Review of
Marina View
from C B (Daughter of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience

We were invited as a family to take part in celebrations for Chinese New Year. The coffee lounge was nicely decorated in keeping with the theme and added to the event. The staff were very welcoming and we all enjoyed the food and entertainment. It was so special to see mum and dad (residents) joining

in with the singing and dancing in such a supportive environment. Congratulations to the staff who worked hard and gave their time to make the evening a success.

Reply from Jacquie Hamilton, Home Manager at Marina View

Thank you so much for your wonderful feedback! Were delighted to hear that you and your family enjoyed the Chinese New Year celebrations at Marina View. It was truly a pleasure to welcome you all and to see your mum and dad joining in the singing and dancingits moments like these that make our community so special.Our team takes great pride in creating meaningful experiences for our residents and their families, and were so glad the decorations, food, and entertainment added to the occasion. Your kind words mean a lot to us, and well be sure to pass them on to the staff who worked hard to make the event a success.We look forward to welcoming you again soon!

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Review of
Marina View
from D E (Son of Resident) published on 18 February 2025

Submitted via Website • Report

Overall Experience

This care home is so good, very modern and clean and fresh and the staff are amazing and so friendly and very professional taking care of patients to a very high standard. The care home regularly puts on events such as singers etc and invites family and friends to come join in the activities, 5 star

right across the board.

Reply from Jacquie Hamilton, Home Manager at Marina View

Thank you so much for your wonderful review. We are delighted to hear that you find Marina View modern, clean, and welcoming. Our team takes great pride in providing the highest standard of care, ensuring that all our residents feel safe, comfortable, and valued. It's also fantastic to know that you enjoy our events and activities we love bringing residents, family, and friends together to create a warm and engaging community. Your kind words and five-star feedback mean so much to us, and we will be sure to share them with our staff. If there is anything more we can do to enhance your experience, please don't hesitate to let us know.

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Review of
Marina View
from W B (Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

I really Couldn't want for a cleaner, nicer, more comfortable care home. Such good staff, very welcoming caring and helpful. You don't get many better places than this to retire. The food is excellent, some of the meals served wouldn't be out of place in a 4 or 5 star restaurant.

Reply from Jacquie Hamilton, Home Manager at Marina View

Thank you so much for your kind words and wonderful feedback! We are truly delighted to hear that you find our care home to be a clean, comfortable, and welcoming place. Our team takes great pride in providing the highest level of care and hospitality, and its heartwarming to know that their efforts are appreciated. Its also fantastic to hear that you enjoy our meals! We strive to provide nutritious and delicious dining experiences, and your praise means the world to our kitchen team. Your thoughtful review reinforces our commitment to creating a warm and supportive environment for all our residents. If there's ever anything more we can do to make your experience even better, please don't hesitate to let us know.

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Review of
Marina View
from Louise S (Daughter of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

The staff and management have been amazing in helping my father and myself with the transition. The care given has been excellent thus far and the chef and his team serve nothing short of an al-a carte menu. The activities co-ordinator ensures that the residents are kept stimulated which is a big plus

for someone like my father.

Reply from Jacquie Hamilton, Home Manager at Marina View

Thank you for your wonderful review. We are so pleased to hear that you and your father have had a positive experience with us. Transitioning to a new environment can be a big change, and we're delighted that our staff and management have been able to support you both throughout the process. It's fantastic to know that our care team has met your expectations and that your father is enjoying the meals prepared by our chef and his team. We take great pride in offering a varied and high-quality dining experience for our residents. We also truly appreciate your kind words about our activities coordinator. Keeping our residents engaged and stimulated is a key part of our commitment to providing a fulfilling and enjoyable environment. If there's ever anything more we can do to support you or your father, please don't hesitate to let us know.

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Review of
Marina View
from D M (Friend of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

A close friend of mine was nursed at Marina View. All the staff went above and beyond to make sure that my friend's needs were catered for. Every member of staff I met during visiting was compassionate and caring and nothing was too much trouble. The home is stunning with many homely touches and excellent

facilities. There are many varied activities organised by the activities coordinator to suit all tastes. My friend really enjoyed the food and the fresh muffins and cakes provided in the reception cafe bar area overlooking the Marina were lovely. I would highly recommend Marina View.

Reply from Jacquie Hamilton, Home Manager at Marina View

Thank you for your wonderful review of Marina View. We're thrilled to hear your close friend received such compassionate care and that you experienced the dedication of our staff firsthand. It's great to know your friend enjoyed the delicious food, muffins, and cakes in our Bistro, as well as the variety of activities tailored to different interests. Creating a homely and welcoming environment is at the heart of what we do, and your kind words mean so much to our entire team. Your recommendation is truly appreciated, and we're always here if you need anything further.

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Review of
Marina View
from D B (Son of Resident) published on 18 December 2024

Submitted via Website • Report

Overall Experience

An absolutely beautiful facility and so pleased that my mother is so happy here.
Everywhere is spotlessly clean and the carers are so friendly and helpful.
My mother is especially happy with the quality of the food served to her.
Her room is spacious and bright with views to keep her interested

and alert.
When I last visited, they were holding a Christmas Fair that featured items made by the residents in their craft classes.
This facility has so much to offer.

Reply from Jacquie Hamilton, Home Manager at Marina View

Thank you so much for your kind and thoughtful review. We're absolutely delighted to hear how happy your mother is with us. It's wonderful to know she enjoys the quality of the food, her bright and spacious room, and the lovely views all of which are so important in helping our residents feel comfortable and at home. Our team works hard to maintain a spotlessly clean environment, and it's fantastic to hear you've found our carers to be so friendly and helpful. The Christmas Fair and craft classes are part of the vibrant and engaging activities we offer, and were pleased you had the chance to experience this during your visit. Your feedback is greatly appreciated, and it's so rewarding to know your mother feels content and well cared for here. If there's anything more we can do to enhance her experience, please don't hesitate to get in touch.

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Review of
Marina View
from R W (Wife of Resident) published on 27 September 2024

Submitted via Postal Card • Report

Overall Experience

Outstanding care home, staff, management are exceptional in all their duties. Nothing is too much trouble. The care my husband receives is first class and I am so happy to see him looked after so well, treated with dignity at all times, and always made to feel welcome when I visit. Always clean and

so well cared for. Marina View in my opinion is outstanding.

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Review of
Marina View
from M H (Son of Resident) published on 19 September 2024

Submitted via Postal Card • Report

Overall Experience

After several weeks in the hospital, my 92-year-old mother recently moved into Marina View where the management and staff were very welcoming, caring and attentive. The facilities at the home are excellent and the rooms are large and well-appointed.

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Review of
Marina View
from Phil B (Son of Resident) published on 9 September 2024

Submitted via Website • Report

Overall Experience

Marina View has the immediate wow factor and an environment to make people happy. The location of the building provides a lovely outlook, with all communal rooms looking out over the Marina. Gardens, furnished with quality furniture also overlook the Marina.
The inside resembles a quality hotel, that

is spacious and wide open, with many facilities ensuring visitors have many different choices of space for their visits. Everything is immaculately clean. We have taken the opportunity to furnish our space with familiar furnishings from our relatives home.
Managers, nurses and carers all take the time to know about their residents and relatives. It was clear from the outset they knew our relatives settling and integration would come with its challenges. The team being managed by a Psychiatric Nurse have achieved where other Homes have failed.
The whole package provided at Marina View is first class and it is reassuring when you find 'the right place' for your relative.

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Care Home Owned by Morar Living in Lancashire

Morar Living Locations in Lancashire (1)

Morar Living Reviews in Lancashire (22)

Marina View

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