Care Home Owned by Morar Living in Warwickshire

Due to the high turnover of D2A placements, TVs and radios arent routinely provided, and personal pictures are not permitted on walls to maintain room condition for incoming residents. We're sorry to hear about your relatives experience with oral care. Records show care was offered but often declined.Families are encouraged to label clothing. In a home, managing unidentified items can be challenging.On 31 May, cloudy urine recorded. Although no typical signs of infection, we increased fluids and arranged a GP visit for 2 June.A transport-related miscommunication has since been resolved.The overbed table, initially declined, was provided the same day.We apologise for any difficulty in reaching us. We aim to return missed calls where possible.We take all feedback seriously and learn from concerns raised. Your comments have been shared with the teams and will inform service improvements. We regret any distress caused and appreciate the opportunity to reflect and improve.

Thank you so much for taking the time to share your heartfelt experience. We are truly sorry for your loss and feel honoured that we were able to support your dad during his time at Trinity Manor, as well as your family through such a difficult period.It means a great deal to hear that both your mum and dad received the care and compassion they deserved, and that our team was able to provide comfort, not only to them but also to you and your family. Supporting our residents and their loved ones is at the heart of everything we do, and your kind words are a reflection of what we strive for every day.We will make sure your message is shared with the entire teamthey will be touched by your appreciation. Thank you again for placing your trust in us.

Thank you for your kind words about Trinity Manor. We're delighted to hear that you find the home's facilities, including the Cinema, Bistro, and Salon, well-appointed and comfortable. Creating an environment that feels welcoming and supportive is at the heart of what we do. We understand that transitioning to a care home can be challenging, and we admire your efforts to make the best of the situation for your husband. We're so pleased that the private dining experience brought joy and helped create a special memory. Our team is always happy to assist in making such occasions meaningful, and we're thrilled to hear you've already planned your next date lunch! Thank you for recommending Trinity Manor. Your feedback means so much to us, and we're grateful for the opportunity to care for your husband. Please let us know if there is anything further we can do to support you both.

Thank you so much for your kind and thoughtful review. We are absolutely delighted to hear that you have been pleased with the care and support your mum has received from the team here at Trinity Manor. It's wonderful to know you value our high standards of cleanliness, the quality of our food, and the variety of activities we provide to keep residents engaged and entertained. Ensuring our residents feel happy, cared for, and well-supported is at the heart of everything we do, so your feedback truly means a great deal to us. Thank you also for your recommendation- it's greatly appreciated. Please don't hesitate to reach out if there is ever anything further we can do for your mum or your family.

Thank you so much for taking the time to share your kind and constructive feedback. We're delighted to hear that you find Trinity Manor clean, comfortable, and well-maintained, and that the friendliness and dedication of our staff provides you with reassurance. It's wonderful to know that your husband feels well cared for and has developed good relationships with his carers. We truly appreciate your suggestion regarding more interactive activities, especially given your husband's sociable nature. Ensuring our residents are engaged and fulfilled is a top priority, and we will look into ways to offer additional opportunities for social interaction and stimulating activities. Your feedback is invaluable in helping us improve, and we will do our best to tailor activities to his interests and preferences. Please don't hesitate to reach out if there is anything further we can do to enhance his experience or provide additional support. We are always here to listen and assist.

Thank you so much for your lovely review and for sharing your experience of Trinity Manor. We are delighted to hear that your mother has chosen to make our home her permanent residence after her respite stays and that she is happy and comfortable here. It's wonderful to know that you feel reassured knowing your mother is well looked after, especially as you are not local. Our team takes great pride in providing a welcoming and supportive environment for both our residents and their families. Your kind words about our staff, facilities, and open visitor policy mean a great deal to us, and I will make sure to pass your feedback on to the entire team. If there's ever anything we can do to further support you or your mother, please don't hesitate to reach out.

Thank you so much for your lovely review and for sharing your experience of Trinity Manor Care Home. It means the world to us to hear how pleased you are with the care and facilities we provide for your mother. I'm especially delighted to know that our team's efforts to create a warm and engaging environment have made a positive difference. It's wonderful to hear that the entertainment team has helped to combat any feelings of loneliness and that your mother feels cared for with dignity and kindness. This is exactly the standard of care we strive to achieve every day. Your wholehearted recommendation and 5-star review are truly appreciated by the entire team. Please don't hesitate to reach out if there is ever anything we can do to further support your mother or your family.

Thank you for your kind feedback. Staff will be pleased to know that you felt their practices and support were good throughout!

It was our pleasure to have your dad in our care and meet his lovely family. You and you're sister are part of the Trinity Manor family and always will be. Thank you for the lovely words and will share them with the team.Hope you are well and you are always welcome to come and visit Trinity Manor.

Thank you for such positive comments. This will Inspire the staff more.

Thank you for your kind feedback. We look forward to seeing you again.

Thank you for the lovely feedback. It is good to hear that your mother is settling in so well!

Thank you for your feedback, it is good to hear we are achieving the aims of the company.