Care Home Owned by Morar Living in Warwickshire

her lunch! She was once left on the toilet for nearly 2 hours before anyone returned! Daily activities were haphazard, often cancelled.
Alcohol is virtually non existent as are cake and drinks in the bistro. She can't make a coffee from her wheelchair. My mum has taken mild over the counter medication for years. A member of staff went through her drawers & took them.
Laundry wasn't returned when she left. 3 shirts lost. 50 days on (24 emails & 3 phone calls later) we've received 2. Accounting is haphazard. An email said we owed more. We refuted this & have heard no more! The managenent is inefficient and this trickles down through the whole establishment.

to arrange transport to alternative facility as requested by GP and social care. Inadequate 'overbed' table - one not provided at all until requested. Morar Living - Website tel when phoned says not recognised - chat box and email contact facility - no response. A very disappointing experience at Trinity Manor.

a beautiful private room and during his last week we were supported 24/7 by everyone at TM.
That support continued after Dads death and on the day of the funeral helping to get Mum (very limited mobility) to the funeral service in the mobility minibus and afterwards for a private family gathering with Mum.
We researched many options before moving my parents to a Care Home and experienced an alternative provider for Dad following discharge from hospital. There was simply no comparison.
TM not only cares for their residents but importantly the wider family. We definitely choose the right place. A huge thank you to the manager and her dedicated team.

young age, but we are trying to make the best of the situation. One thing that helped recently, was the fact that we were able to book private dining. The dining room is lovely and the staff made the event special for us. We have planned our next date lunch! I would recommend Trinity Manor and we feel lucky to have found it.

in such good and caring hands. I would not hesitate to recommend Trinity Manor.

a "people person". However, I do feel he is well looked after and seems to get on well with the carers which is a great comfort to me.

is being well looked after. Visitors are made welcome at any time.

I can wholeheartedly recommend this 5-star care home.

who doesn't live close, the home contact is made very easy via telephone. I can call anytime to speak to my mother and get an update on her health.

dad and his needs and they also made sure we (the family) were okay. The communication was excellent, with all of our questions and enquiries answered as soon as possible in a friendly, polite and efficient manner. The home is relatively new, less than a year old in June 2024, and is purpose built so the facilities are outstanding. Everything is clean and tidy and everyone works in a diligent, neat way. The food is superb, Dad hadn't eaten for a while before he moved in and actually gained some weight in the first few days/weeks as he started to eat more. Special mention and our heartfelt thanks to the staff at reception and all the team. An amazing place!

for my own needs in kindness and sharing. I had no previous experience to compare before.

and everything is so clean. The menu is fantastic and Mum has enjoyed most meals. The manager has gone out of her way to make sure everything is perfect and more. Not just for Mum but also for the whole family.

has time for you and you can tell staff have been handpicked for their warm and caring attitudes. The food is of a high standard, my mother is nourished with food, care and warmth from all the lovely staff and I thank them from the bottom of my heart.

and see friends and feels so much better about her staying there too. The staff were wonderful too, hats off to them.

such a weight off my mind seeing her so cared for and responsibility has been taken from me for medication along with many other day-to-day things. The food is excellent and she is eating so well. Nothing is too much trouble.

Whenever I visit I'm always greeted with a smile and cheerful hello from the receptionist. Myself and our family are so happy that mum is happy and settled in her new home and being cared for so well.

nutritious food and caters for all dietary needs. The staff provide a high level of care and compassion too. I would definitely recommend Trinity Manor because it truly is pure luxury. It feels more like living in a very posh hotel with care.