"The staff treated my mother with the greatest kindness + patience. We were kept informed of any change in health sometimes on a daily…"
Read all 41 reviews
from £1,172 / week
40 Rooms
Location Type
Care Home
Tilson House is a purpose-built care home specialising in residential, dementia and respite care, to name a few. It allows maximum ease of access and comfort for all residents.
Tillson House is ... Read more
"My mother was placed into respite care as an emergency. This has been our first experience of a care home. All of the staff, from the…"
Read all 34 reviews
from £1,172 / week
32 Rooms
Location Type
Care Home
Welcome to Cooper House Care Home, a warm and inviting residential care facility nestled in the heart of Pasley Rd, Leicester. At Cooper House, the dedicated team pride themselves on providing ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Mental Health Care
Arbor House
High Street, Evington, Leicester LE5 6SH
"Mum is cared for and looked after 100%, the staff are always very helpful and share with us information at all times..love it how the care…"
Read all 40 reviews
from £1,172 / week
40 Rooms
Location Type
Care Home
Arbor House is situated within the heart of Evington Village. Residents benefit greatly from staying in such a well-placed location with many local shops and amenities just a short walk away. Its ... Read more
"We were very close friends of the resident who was in care and would like to express our sincere thanks and gratitude of the love and care…"
Read all 47 reviews
from £1,172 / week
44 Rooms
Location Type
Care Home
This purpose-built care home allows maximum ease of access and comfort for all residents. Specialising in residential, dementia and respite care to name a few.
Thurncourt is situated in a quiet ... Read more
"My mum was made to feel extremely welcome on arrival from hospital.
Her room is spacious with two large windows overlooking the rear…"
Read all 33 reviews
from £1,172 / week
44 Rooms
Location Type
Care Home
Curtis Weston House is situated close to Wigston Magna's main shopping area which provides local supermarkets, newsagent, shops and cafes.
Residents benefit greatly from staying in this location, ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Learning Disability Care
Mental Health Care
Kirby House
Kirby Lane, Leicester Forest East, Leicester LE9 2JG
"My mother has had a very challenging journey the last 12 months, however, with the support of Kirby House Management and Care Team the…"
Read all 80 reviews
from £1,172 / week
41 Rooms
Location Type
Care Home
Kirby House is a purpose-built care home that allows maximum ease of access and comfort for all residents. The team specialise in residential, dementia and respite care to name a few.
Kirby House ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"Transferred from hospital to Lenthall House. Some trepidation! I was proved wrong. The team and facilities were good/excellent.
They…"
Read all 71 reviews
from £1,172 / week
40 Rooms
Location Type
Care Home
Specialising in residential, dementia and respite care to name a few, this purpose-built care home allows maximum ease of access and comfort for all residents.
Lenthall House is situated in a ... Read more
"Derek was bereft, self-neglectful, and recovering from alcohol overuse. He has come to Hadrian Hoyse, and due to the staff's awareness,…"
Read all 80 reviews
from £1,172 / week
43 Rooms
Location Type
Care Home
Hadrian House is situated in a quiet village of Thurmaston, where residents benefit greatly from staying in such a location with many local shops and amenities just a short walk away. This ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"My husband and I are very impressed with Huntingdon Court Care Home. All residents are treated with care and dignity. The staff are…"
Read all 56 reviews
from £1,290 / week
43 Rooms
Location Type
Care Home
Huntingdon Court is located in a quiet residential area of Loughborough with local shops and amenities just a short walk away.
Huntingdon Court has 43 comfortable bedrooms, four lounges, two ... Read more
"After numerous discharges from hospital following falls, my Uncle wanted to go into a Residential home where he could be cared for 24/7.…"
Read all 49 reviews
from £1,172 / week
37 Rooms
Location Type
Care Home
Abbey House is situated in a quiet residential area in Stokes Dr, Leicester. Abbey residents benefit greatly from staying in such a well-placed location with many local shops and amenities just a ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Mental Health Care
Harvey House
Church Lane, Barwell, Hinckley, Leicester LE9 8DG
"Finding the right care home for our mum, who has dementia, was one of the hardest decisions we've ever had to make - but from the moment…"
Read all 36 reviews
from £1,290 / week
44 Rooms
Location Type
Care Home
Harvey House specialises in residential, dementia and respite care to name a few.
Harvey House is situated in a quiet residential area in Barwell. Residents benefit greatly from staying in such a ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"The home looked after my wife for respite care. I couldn't ask for more. The staff care and nothing is too much, they are friendly and…"
Read all 34 reviews
from £1,172 / week
42 Rooms
Location Type
Care Home
This purpose-built care home allows maximum ease of access and comfort for all residents. Specializing in residential, dementia and respite care to name a few.
Woodmarket House is situated just ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Learning Disability Care
Mental Health Care
Leicestershire County Care Ltd Reviews in Leicestershire (601)
9.1
Leicestershire County Care Ltd has a Group Review Score of 9.1 (9.100) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Leicestershire County Care Ltd must have a Review Score.
Overall Experience
386
188
16
3
8
Date Published
601
13
65
109
492
Reviewer Connection to Leicestershire County Care Ltd
from Paul C (Husband of Resident) published on 20 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Transferred from hospital to Lenthall House. Some trepidation! I was proved wrong. The team and facilities were good/excellent.
They cared for me very professionally.
Reply from Karen Davis, Deputy Manager at Lenthall HouseThanks so much for the great feedback and I will ensure the team are informed. We enjoyed having you at Lenthall and wish you all the best for the future.
from Debbie H (Sister of Resident) published on 4 March 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Most of staff are lovely and approachable, must state tho I really think there should be more than one hoist, for the amount that need the user of one, especially seeing some bursting to go to toilet and having to wait a long time love how Tracey is with patients. There are a couple of staff I find
just don't want to talk to you. But overall happy.
from V E (Sister-in-law of Resident) published on 22 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My husband and I are very impressed with Huntingdon Court Care Home. All residents are treated with care and dignity. The staff are responsive. The food is exemplary - home cooking and residents are treated to a lovel yhome made cake on their birthdays. Varied activities for residents to enjoy and involvement
with the local church. Really happy with all aspects of care.
Reply from Charlene limb, Manager at Huntingdon CourtThis is always lovely to hear and we do our upmost to ensure we keep everyone active and welcomed. Thank you
from Victoria M (Daughter of Resident) published on 14 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mum has been at Huntingdon Court for nearly 2 years. Staff treat my mum with great dignity and respect.
Nothing is never too much trouble. All residents seem to benefit from a vast assortment of daily activities and excellent entertainment.
I'm happy that my mum is well cared for. It means the
world to me to know she is in safe hands.
Reply from Charlene limb, Manager at Huntingdon CourtThis is lovely and Mum is such a character and makes us smile and we are lucky to be looking after her.
from Joan S (Wife of Resident) published on 14 January 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My husband was taken into Thurn Court residential home and received the best care for the two years he was in there from 2023 to 2025.
Reply from Mary Mika, Manager at Thurn CourtThank you very much for your review. I am pleased to know we provided your loved one the best care possible. I will pass the compliment to staff and we hope to continue with the best practice.
from Chiara C (Friend of Resident) published on 8 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We were very close friends of the resident who was in care and would like to express our sincere thanks and gratitude of the love and care shown to her by the fantastic staff at Thurn Court. Throughout her stay we were so impressed with the love and standard of care surrounding her + the warmth + dignity
displayed at the end of her life. Thank you all so much.
Reply from Mary Mika, Manager at Thurn CourtThank you very much for feedback. I am glad that we were able to provide the best care for loved one. I will share your gratitude with all the staff. Thank you once again.
from Carolyn M (Daughter of Resident) published on 25 December 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mum came into this home from hospital in a very poor state of health. The staff really looked after her and called the paramedics and doctor, and have cared for her really well since.
Charlene has been supportive with helping us get funding for Mum's care, we are very grateful!
from Denise R (Daughter of Resident) published on 24 November 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Since Mum arrived at Cooper House, she has improved lots. Staff are really caring and helpful. Nothing is never too much. The home is always welcoming, well presented.
from Janet W (Daughter of Resident) published on 18 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum is cared for and looked after 100%, the staff are always very helpful and share with us information at all times..love it how the care home involve us with parties etc to see how everyone interacts as it must be very challenging at times ...
from Charlotte W (Daughter of Resident) published on 6 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum was at Huntingdon Court for 3.5 years and in that time she was always well cared for. The care staff are lovely and they really do care, which made such a difference in mum's final years. Mum was always clean and well dressed.
If there was a problem, small or large they always contacted me to
discuss and especially if a decision needed to be made. The doctor/district nurse is always contacted quickly if needed and the local doctor visits on a weekly basis.
I would recommend Huntingdon Court to anyone, it is always clean with a good atmosphere. The Security is good.
They do so fantastic activities to keep the residents engaged on a day-to-day basis and really encourage them to join in. Christmas is great, Santa visits on Christmas day to hand out presents.
Reply from Charlene limb, Manager at Huntingdon CourtThank you Charlotte, mum was such a pleasure to look after and her lovely smile will be missed. Such a supportive family
from Anne-Marie N (Stepdaughter of Resident) published on 25 September 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Derek was bereft, self-neglectful, and recovering from alcohol overuse. He has come to Hadrian Hoyse, and due to the staff's awareness, thoughtfulness and professionalism, he is happy, clean, well cared for and has a good relationship with the staff.
Reply from Laura-Ann Radu, Manager at Hadrian HouseThat's so lovely to hear, he is a pleasure to have here, thank you for sharing :)
from C L (Niece of Resident) published on 18 September 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
After numerous discharges from hospital following falls, my Uncle wanted to go into a Residential home where he could be cared for 24/7. Abbey House was welcoming, friendly and offered ensuite facilities which met his needs perfectly. The rooms were clean, light and airy and well maintained and there
were delightful displays throughout the home at Christmas, Easter etc. His clothes and bed linen were washed and changed on a daily basis which he found pleasing. There were activities and a lovely garden to sit in.
The care, support, friendship and encouragement he received was visible on so many levels. He gained weight and his mobility and self confidence improved greatly.
His independence was encouraged and respected. The staff were always so kind and supportive, which was so lovely to see. I had peace of mind knowing that he was safe and being cared for. I visited several times a week could have not wished for a better care home. Thank you to the wonderful Managers and staff.
Reply from Jennifer Burdett, Manager at Abbey HouseThank you for your kind words, I will share this with the staff.
from Wendy R (Daughter-in-law of Resident) published on 9 September 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My mother-in-law went to stay at Abbey House for a week, and on arrival staff were very friendly and extremely helpful. I felt quite at ease and content to leave my mother-in-law with them for her respite. She enjoyed her stay and everything was just perfect for her. Staff were just as helpful when
we picked her up to bring her home. All her belongings were there and tidily placed away. Thank you for the good work, all at Abbey Road.
Reply from Jennifer Burdett, Manager at Abbey HouseThank you for your lovely comments. We are pleased that your mother in law enjoyed her stay.
from Pam S (Daughter of Resident) published on 27 August 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The staff treated my mother with the greatest kindness + patience. We were kept informed of any change in health sometimes on a daily basis. We could not have asked for a nicer place for my mother to spend her last few months. Lovely, caring people.
Reply from Chloe Widdowson, Manager at Tillson HouseThank you for your wonderful review. Your feedback is greatly appreciated and helps us to keep providing the best service possible.
from P G (Daughter of Resident) published on 27 August 2025
Submitted via Website • Report
Overall Experience1.0 out of 5
My mother came into Harvey House in a d2a and it was decided she liked it. My first experience was ringing to check my mum has arrived to be told short staffed haven't got time to ring you. When visiting never in her clothes another resident wearing her slippers. Given shoes 3 sizes to big even though
unsteady on her feet. I queried with a carer why her feet were so swollen, after she put her mobile phone down told me the gp had been but nothing documented.
I took my mum home for fear that staying there any longer would have been horrendous.
I have had no contact from the home since my mum left and I still have none of her belongings that went missing
Also the lift was broken fir over 4 weeks so unless you were able to tackle the poorly equipped stairs stuck where you were
Very poor management as no contact or apology about clothing as mentioned numerous times to care staff. I found care staff sat with shoes off on a table on their phone residents had no drinks.
from J B (Brother of Resident) published on 24 August 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The care home staff were excellent and took care of my brother very well in the few months he was there.
Reply from Mary Mika, Manager at Thurn CourtThank you very much for your review. I am happy that the team provided the best care to your brother. We continue to support and provide the best care possible.
from H B (Daughter of Resident) published on 19 August 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother has had a very challenging journey the last 12 months, however, with the support of Kirby House Management and Care Team the translation has been very well supported, The Kirby House Team have been caring, compassionate, not just to mum but also my sister and I.
They have been responsive
to my mother's needs and ours and have worked tirelessly to support my mum with other multidisciplinary team members.
We're very grateful for their care, professionalism and Kindness
Thank you
Reply from Emma Campbell, Manager at Kirby HouseThank you so much for your thoughtful words. We are truly touched to hear how much our care and support have meant to your mum, to you, and to your sister over the past year. We understand how challenging such transitions can be, and it means a great deal to know that we've been able to make a positive difference for your family.Our team at Kirby House is dedicated to providing compassionate, person-centred care, and your kind feedback reinforces why we do what we do. We will be sure to share your message with the whole team, as it will mean so much to them.It is a privilege to be part of your mum's journey, and we will continue to do everything we can to support her and your family
from K R (Nephew of Resident) published on 4 August 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Caring, Patient team of staff, committed to the care of residents with a range of physical and mental disorders, challenging set of work tasks managed with genuine regard for residents' needs. Work pressures are dealt with calmly as per the leadership of the management team. Great effort put into maintenance
of a stimulating environment - not easy with a range of disabilities in the main areas of the home.
Reply from Mary Mika, Manager at Thurn CourtThank you very much for your feedback. I am happy the team is meeting the needs of the residents and we continue to do our best.
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