Porthaven Care Homes in Oxfordshire | 3 Care Homes

Review of
Lincroft Meadow Care Home
from E W (Daughter of Resident) published on 31 July 2025

Submitted via Website • Report

Overall Experience

Our mum was a resident at Lincroft Meadow for almost 4 years. Throughout her stay, she was met with kindness, care and respect. Her ability to join in with activities was limited but she enjoyed the musical ones and the church services in particular. Taking the decision to move Mum from her home

to Lincroft was extremely difficult but we do not think she could have been in a better place as the impact of Alzheimers and her nursing needs were understood and met. As relatives, we were always welcome and kept up to date with any changes in her care and routines. The staff were friendly and professional and we appreciated the consistency in the management and nursing teams. Prior to her death Mum was treated with compassion and dignity and we are so grateful for the support and understanding that we received. We will miss our visits there.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you so much for taking the time to leave such a kind review. It was an honour to have your mother stay with us, and we cherished the time we got to spend with her. Please know you are always welcome at Lincroft Meadow.

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Review of
Cotswold Gate Care Home
from Amanda B (Friend of Resident) published on 23 July 2025

Submitted via Postal Card • Report

Overall Experience

We were eager to move our relative into Pothaven Care. Our local Porthaven Home location was full and had a waiting list. We had limited time to relocate our relative from his previous care home in Newbury. The nearest Porthaven Care Home with availability was Cotsworld Gate Care Home, just over an

hour's drive away.
Cotsworld Gate is a newly built, modern care home with outstanding facilities and excellent staff. I was thrilled to discover this lovely gem. Upon entering, I was warmly greeted by the receptionist, and from that day, our family felt welcomed, which continued throughout my relative's stay.
This care home felt like a five-star hotel, providing incredible care. As a family, we couldn't ask for more! Sadly, my relative passed away within a week of arriving due to his frailty and treatment from a previous care home. I am grateful he spent his final week receiving the correct care, love, respect, and dignity he deserved.
I highly recommend Cotsworld Gate Care Home. If you are looking for a great care home where both residents and their families are treated with respect and as individuals, please consider Cotswold Gate. You will be amazed, I certainly was!

Reply from Alison Parry, Home Manager at Cotswold Gate Care Home

Thank you for taking a moment to leave us such a heart warming review during this difficult time. It was an honour to meet your father and provide him with the care he deserved. Please know you are always welcome at Cotswold Gate.

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Review of
Penhurst Gardens Care Home
from Alison S (Daughter of Resident) published on 25 June 2025

Submitted via Postal Card • Report

Overall Experience

My mother became a resident at the end of 2024 and from the start I knew she was going to be well looked after, safe and warm. Management has been wonderful. Really made Mum's transition very welcoming caring. Her room is comfortable and well furnished. She has everything she needs and the staff are

fabulous. I have had no regrets about putting her here.

Reply from Lynne Elliott, Home Manager at Penhurst Gardens Care Home

I am glad to hear we have been able to assist you and your mother every step of the way and that you are happy with the care she receives.

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Review of
Penhurst Gardens Care Home
from C S (Son of Resident) published on 24 June 2025

Submitted via Postal Card • Report

Overall Experience

My parents needed to go into care urgently, the manager was amazing in her support to help them move in quickly. Since moving in my parents have been made really welcome and have transitioned into care far better than we could have hoped for, all as a direct result of the support given by all of the

staff (and a special mention should go to the activities coordinator).

Reply from Lynne Elliott, Home Manager at Penhurst Gardens Care Home

I am glad to hear we were able to provide you and your parents with the required support. It is great that your parents have settled into life at Penhurst Gardens; it is a pleasure to have them with us.

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Review of
Cotswold Gate Care Home
from S J (Daughter of Resident) published on 18 June 2025

Submitted via Postal Card • Report

Overall Experience

Cotswold Gate accepted my mum for respite care at really short notice. They were extremely helpful and understanding.
It is a lovely new care home with a warm atmosphere and a light and airy modern decor. All the staff are friendly, kind and caring, and my mum is very well looked after.

Reply from Alison Parry, Home Manager at Cotswold Gate Care Home

It is great to hear you are happy with our home and the quality of care our team provide.

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Review of
Penhurst Gardens Care Home
from P M (Respite Resident) published on 2 June 2025

Submitted via Postal Card • Report

Overall Experience

I experienced 1 week respite care at Penhurst after surgery. The staff were charming and considerate at all times I was particularly impressed with the respect they showed toward all residents. The food that the kitchen produced was excellent, offering a wide range of choice and healthy, well presented

options. I can comfortably look forward to a future of possible residential care with confidence.

Reply from Lynne Elliott, Home Manager at Penhurst Gardens Care Home

It is great to hear you felt sufficiently looked after during your time with us. It was a pleasure to assist with your recovery, and we do hope you will visit again soon for coffee and a catch up.

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Review of
Lincroft Meadow Care Home
from E C (Friend of Resident) published on 2 June 2025

Submitted via Postal Card • Report

Overall Experience

I started visiting Lincroft in February 2023. We attended the monthly toddler group and loved it. Seeing all the residents' faces light up was just so lovely. At the time, my children were 5 months and 3 years old. We have been coming every month since. We have built some lovely friendships with the

residents and my children love coming. We often visit at any opportunity, we are always so warmly welcomed. The staff are exceptional! It's a truly wonderful place to visit. The residents always appear very happy.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

It has been great to have you visit us for so long - these intergenerational friendships are so important, and we are glad to be able to facilitate them. We look forward to seeing you on your next visit!

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Review of
Penhurst Gardens Care Home
from P M (Sister of Resident) published on 23 May 2025

Submitted via Postal Card • Report

Overall Experience

My visits to my sister I could not find fault with anything. Wonderful staff, so caring. I would recommend to any person who wants to be well looked after in their later years.

Reply from Lynne Elliott, Home Manager at Penhurst Gardens Care Home

Thank you for your fantastic feedback. It is great to hear you would recommend our home to others.

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Review of
Lincroft Meadow Care Home
from Shane B (Son-in-law of Resident) assisted by family/friend published on 19 May 2025

Submitted via Postal Card • Report

Overall Experience

She is so well cared for and we know she is safe and well. Very friendly staff and always on hand when needed.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for your five star feedback. I am glad to hear our team have been supportive and that you feel your mother-in-law is in safe hands.

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Review of
Lincroft Meadow Care Home
from Lisa H (Granddaughter of Resident) published on 13 May 2025

Submitted via Postal Card • Report

Overall Experience

I bring my girls to visit their granny each week and they love it as much as she does. The home is welcoming and so accommodating to us all and the facilities are fabulous.
There's always something going on to keep the residents entertained and we like to join in too!
The staff here are amazing

- it's like one big family and it makes such a difference to the residents here. We know that nan is happy and safe here and that is priceless.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

I am glad to hear you feel welcome at Lincroft Meadow and enjoy taking part in the activities on offer with your nan and daughters. We always want our home to feel like an extension of your family, so I am glad to hear you feel this is the case.

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Review of
Lincroft Meadow Care Home
from Dianne B (Daughter of Resident) published on 13 May 2025

Submitted via Website • Report

Overall Experience

From my first meeting with the Client Services Manager, I felt welcomed and knew that my Father would be valued and cared for at Lincroft Meadow. Time was taken to understand his physical, emotional and spiritual needs and to learn much about the man and his life history. I was impressed that on my

initial tour, conversations were had with every resident we met and an interest was taken in each individual. We were offered a room promptly and given help and support with a difficult transfer from a hospital in Wales. My Father was made immediately welcome and his needs assessed. Sadly, he passed away after five weeks but he, and we, were made to feel a part of the community and enabled to celebrate Xmas together. The care my Father received on Snowdrop was exemplary; I was impressed with the quality and communication of the staff and their relationship with the GP, facilitating the best medical care. At a difficult time, the staff also cared for us which was special and much appreciated.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for taking a moment to leave us a review during this difficult time. It was an honour to have your father with us, and we cherished the time we got to spend with him learning about his life. Please know you are always welcome at Lincroft Meadow.

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Review of
Lincroft Meadow Care Home
from S C (Granddaughter of Resident) published on 7 May 2025

Submitted via Postal Card • Report

Overall Experience

My nan seems very happy here and there is always lots of activities going on that not only the residents - but family and visitors can join in with too. We have enjoyed taking part in the easter hunt & the Christmas party and have regularly attended the toddlers at Lincroft Group. Staff are always very

welcoming and supportive and keep us up to date.
Great variety of food and drinks & service with a smile. :)

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for your feedback. We always say we want our residents' loved ones to feel as a part of our home as they do, so it is great to hear you feel welcome at Lincroft Meadow and enjoy attending our events and regular activities!

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Review of
Lincroft Meadow Care Home
from H D (Daughter-in-law of Resident) published on 7 May 2025

Submitted via Postal Card • Report

Overall Experience

Today, 8 of the family came to the Lincroft Easter Egg Hunt. We ranged in ages down from 2 years old. Everyone had a fabulous time, the morning was excellently organised and we all had a lot of chocolate, and cake.
The lovely touches that were done especially for the children made the time very special.

Thank you to the Client Services Manager and all of her team.
We look forward to the next event.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for joining us! It is great to hear you and your family had a good time. We look forward to seeing you at our next event.

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Review of
Lincroft Meadow Care Home
from C C (Granddaughter of Resident) published on 7 May 2025

Submitted via Postal Card • Report

Overall Experience

My nan loves it here. Always happy and enjoys the events. Very well cared for. Staff are always very helpful.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

It is wonderful to hear your nan is happy at Lincroft Meadow. It is a pleasure to have her with us!

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Review of
Cotswold Gate Care Home
from Rosie A (Daughter of Resident) published on 6 May 2025

Submitted via Postal Card • Report

Overall Experience

I cannot recommend Cotswold Gate enough. They have supported my father and I through an extremely difficult time and made us feel truly welcome. Everyone is so kind and caring and my father wants for nothing. This truly is an exceptional home offering the very best of care.

Reply from Alison Parry, Home Manager at Cotswold Gate Care Home

Thank you for your heartfelt feedback. It fills me with pride to hear you felt supported by our team. It is a pleasure to have your father with us at Cotswold Gate.

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Review of
Lincroft Meadow Care Home
from N S (Daughter of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience

Mum has been at Lincroft Meadow Care Home since February when she stayed for respite care when Dad went into hospital. Unfortunately, Dad passed away and Mum's stay became long-term. We cannot praise the staff enough for helping Mum who has dementia to settle in at what has been a very difficult time.

The care and kindness shown is fantastic. We were worried about Dad's funeral but the staff were amazing. They reserved a quiet area for family members to meet beforehand and thoughtfully provided refreshments. A staff member also discreetly attended the service in case we needed support with Mum and was there to welcome her back afterwards. This took a lot of the worry out a difficult day. It is a relief to the family to know Mum is being so well cared for. There are lots of lovely activities organised at the home and we appreciate the staff taking the trouble to gently encourage Mum to join in. If we need to talk anything over, there is always someone available. Thank you Lincroft.

Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you for taking the time to write such a lovely review, especially as we know how difficult the last few months have been for you all. Everyone here at Lincroft has enjoyed getting to know your Mum and her lovely family. It's a pleasure to see your Mum now happy, settled and joining in with activities.

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Review of
Penhurst Gardens Care Home
from A P (Daughter-in-law of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience

Very impressed with the level of care and attention to my mother-in-law. Staff goes out of their way to make her feel comfortable and to get to know her so they can provide tailor made care. Special mention to the amazing arts and crafts staff who helped her coming out of her shell.

Reply from Lynne Elliott, Home Manager at Penhurst Gardens Care Home

Thank you for your fantastic feedback. It is great to hear our team have helped your mother-in-law come out of her shell.

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Review of
Lincroft Meadow Care Home
from Pam T (Daughter of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience

My mother has been struggling with dementia for years and was determined that she would never agree to going into care. We got her to the car park where she refused to get out of the car. The senior team came out to greet her and within minutes had coaxed her inside the doors. We persuaded her to stay

for a week. After a day she rang me laughing and saying what a great times she was having, After a week she had already asked the staff if she could stay at the 'hotel' for longer as she was having such a good time! Her dementia is complex and difficult to manage at times, but the staff have managed each situation with care, compassion and dignity. They have responded by creatively modifying her care plan each time to make sure she is as settled, happy and engaged in the programme of activities.
It is without a doubt the best care home I have encountered both in my career in the NHS and on a personal level for other family members.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

It is great to hear our team were able to help your mother settle into life at our home.

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Review of
Penhurst Gardens Care Home
from A D (Respite Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience

I spent a week at Penhurst Gardens Care Home as a respite resident. Recovering from a hip replacement. There was no space upstairs so I was in the debenture ward which is clearly a different experience. The visit was very successful with staff dealing with medication and any help I required. Many thanks.

Reply from Lynne Elliott, Home Manager at Penhurst Gardens Care Home

Thank you for your feedback. It was a pleasure to assist with your recovery. Do visit us soon for a catch up!

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Review of
Lincroft Meadow Care Home
from Emma F (Daughter of Resident) published on 21 February 2025

Submitted via Website • Report

Overall Experience

My mum moved to Lincroft Meadow in August from another care home as she needed greater nursing care. I wish we had moved her sooner. Sadly my mum died after only 4 months at Lincroft but the impact on the quality of her final months was huge. Lincroft Meadow is such a wonderful place. The facilities

are fantastic and the staff warm, compassionate and caring. My mum loved the varied activities on offer and the wonderfully bustling cafe downstairs and gorgeous gardens which made frequent visits with my young children so easy, allowing my mum to spend precious quality time with her grandchildren (which is not always easy in a care home setting). What made Lincroft Meadow stand out for me though was their holistic approach to care, not only did they look after my mum with compassion and kindness but they also looked after her family, supporting us wonderfully when Mum first arrived and later in her final weeks. I honestly could not recommend Lincroft Meadow highly enough.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

Thank you for taking a moment to leave us a review during this difficult time. It was an honour and a pleasure to care for your mum. Please know that you are always welcome at Lincroft Meadow.

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Care Homes Owned by Porthaven Care Homes in Oxfordshire

Porthaven Care Homes Locations in Oxfordshire (3)

Porthaven Care Homes Reviews in Oxfordshire (348)

Lincroft Meadow Care Home

Cotswold Gate Care Home

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Penhurst Gardens Care Home

Cotswold Gate Care Home

Penhurst Gardens Care Home

Lincroft Meadow Care Home

Penhurst Gardens Care Home

Lincroft Meadow Care Home

Lincroft Meadow Care Home

Lincroft Meadow Care Home

Lincroft Meadow Care Home

Lincroft Meadow Care Home

Lincroft Meadow Care Home

Cotswold Gate Care Home

Lincroft Meadow Care Home

Penhurst Gardens Care Home

Lincroft Meadow Care Home

Penhurst Gardens Care Home

Lincroft Meadow Care Home

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