Leonard Cheshire | 47 Care Homes

Review of
Bradbury Wing
from K G (Wife of Resident) published on 4 September 2024 Submitted via Website • Report

Overall Experience

My husband has been living in the Bradbury Wing for five years now and I have found the care he has received during this time excellent. The nurses and carers are very professional, compassionate and I couldn't have wished for any better care for my husband, they are first-class at what they do. Not

only have the nurses and carers been so supportive and caring towards my husband but they have also been a fabulous support to my family and myself also. The manager and deputy manager are so approachable and nothing is too much trouble. The manager and her amazing staff have made what seemed to me to be the impossible, actually possible. With their support we managed to get my husband home a number of times so he could be involved in very special family occasions and without their help and determination this would never have been possible. I feel truly blessed to have these special people in our lives.

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Review of
Bradbury Wing
from J H (Husband of Resident) published on 29 August 2024 Submitted via Website • Report

Overall Experience

This home has a positive atmosphere and is very patient/resident focused, they listen to families and friends and try to improve their quality of life in line with the capacities of the individual and the home's resources. Care appears to be very good, though it is sometimes a bit hard to keep up with

the names of all the different agency staff.

Reply from Liam Dunn, Referrals Lead at Bradbury Wing

Thank you so much for your kind words. The team at Bradbury Wing work very hard to support our residents and will be happy to hear their efforts are appreciated.

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Review of
Seven Rivers
from Rita S (Sister of Resident) published on 14 November 2023 Submitted via Website • Report

Overall Experience

This residential home is like a family home. It has a homely feel and friendly, helpful staff, the welcome I have received in this home over the last nine years has been superb. The setting, in large grounds, provides a calm nature garden for residents and for relatives needing peace and a place for

their thoughts. An excellent all round home.

Reply from Liam Dunn, Referrals Lead at Seven Rivers

Dear Rita. Thank you very much for the kind words about Seven Rivers and for taking the time to let us know your thoughts. Our dedicated and professional staff team work very hard to achieve the level…read more

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Review of
Wharfedale House
from Hazel C (Daughter of Resident) published on 8 November 2022 Submitted via Website • Report

Overall Experience

My mum moved into Wharfedale House initially for a 2-week respite break and after meeting some of the residents, then seeing the view from her newly decorated room, she promptly declared "I could live here!".
Mum was looked after by a team of highly professional care staff who were totally committed

to providing a very high standard of care under the supervision of both an excellent manager and assistant manager.
When Mum passed away, Wharfedale House even coordinated and supervised her "end of life" care in conjunction with the doctors and district nurses.
The overall care provided by Wharfedale House was a credit to all the staff and I can never thank them enough for all their help.

Reply from Liam Dunn, Referrals at Wharfedale House

Hi Hazel
Thank you so much for the review. We are so glad your mum had a great time at Wharfedale House. The staff have been working hard to ensure all residents (permanent or temporary) get the…read more

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Review of
Wharfedale House
from Stuart P (Father of Resident) published on 8 November 2022 Submitted via Website • Report

Overall Experience

The manager and his deputy have made such a difference since they were appointed. They are approachable and committed, with the result that Wharfedale House has a positive atmosphere and is being run for the benefit of the residents. Activities seem to have increased and notices are always kept up to

date. I am always made to feel welcome whenever I visit my son and I know I could air any concerns, knowing they would be acted on.
There are still issues with getting repairs done, but this isn't the home's fault. It's due to the unfathomable management system within the Leonard Cheshire organisation.
Well done to the manager and deputy.

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Review of
Heatherley
from Pauline W (Sister of Resident) published on 1 December 2021 Submitted via Website • Report

Overall Experience

My brother has lived at Heatherley for over 25 years, and during that time he has been cared for by staff with care and dignity second to none. Nothing is too much trouble for the staff, and I have always been made to feel very much part of a small knit family there, and continue to feel so. All staff

know me and my family by name and keep me informed of anything I need to know. Heatherley is a beautiful home run by wonderful nursing staff, carers, management, kitchen staff, administration, activities and everyone else. I cannot fault it.

Reply from Fiona Ferguson, Referrals at Heatherley

Pauline, thank you for taking the time to tell us about your experience of our service Heatherley, we very much appreciate your feedback and will make sure we share it with the team. Warm regards,…read more

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Review of
Maple House
from Paula S (Uncle of Resident) published on 30 December 2019 Submitted via Website • Report

Overall Experience

My niece came to stay at Christmas, and she really is happy at the care home, she is bright, bubbly, and has no worries. She is so well cared for and is very happy. Thank you.

Reply from Liam Dunn, Referrals at Maple House

Thank you very much for the kind words Paula. Our experienced and committed staff team work hard to provide all residents with a high quality of care and support. We will pass on your compliments to…read more

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Review of
St Bridget's
from S M (Daughter of Resident) published on 15 October 2018 Submitted via Postal Card • Report

Overall Experience

I would like to thank the kind, wonderful staff for looking after my daughter.

Reply from Fiona Ferguson, Referrals at St Bridget's

Thank you for taking the time to tell us about your experience of St Bridget's, we very much appreciate your feedback. Warm regards from the team at St Bridget's.

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Review of
Seven Rivers
from John F (Son of Resident) published on 18 June 2018 Submitted via Website • Report

Overall Experience

After eight weeks my Mum was moved from Hospital to Seven Rivers for care in order for her to eventually be able to return home.

The staff here are marvellous, I have had more contact/feedback in a week than all of the eight weeks in the hospital, the staff are genuinely interested in developments

and involve the family.

My Mum has shown progress already as the environment is so much better, the pace is slower than hospital and more centred on her individual needs and obstacles.

The staff are friendly and always introduce themselves, you feel part of it all. Out of admiration and gratitude, they are truly a great team and after several weeks of hospital visiting this is a very satisfying change, which gives me hope and a little more daily confidence to get on with what I have to do.

The grounds are picturesque and wheelchair friendly so it will be good to get Mum out of bed and into the grounds for a tour.

Well done to the Seven Rivers Team, you ARE appreciated.

Many thanks.

Reply from Fiona Ferguson, Referrals Manager at Seven Rivers

Hi John. Thank you for taking the time to review our service, we really value your feedback. The team work hard to ensure that everyone has the highest standard of support and we take pride in…read more

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Review of
Wharfedale House
from Brenda D (Resident) published on 8 May 2018 Submitted via Postal Card • Report

Overall Experience

I have found everyone very helpful, as I am none weight bearing. The food is very good everywhere is very clean. I have a nice room and there is a nice lounge.

Reply from Liam Dunn, Referrals Officer at Wharfedale House

Dear Brenda,

Thank you very much for the kind words about Wharfedale House and for taking the time to let us know your thoughts. Our dedicated and professional staff team work very hard to achieve…read more

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Review of
Oakwood ABI Service
from Julia S (Daughter of Resident) published on 13 October 2017 Submitted via Postal Card • Report

Overall Experience

The wonderful caring people at Oakwood have been caring for my dad since 2014, following a serious road accident and a subsequent head injury.

The manager at Oakwood is extremely caring and spent a lot of her time fighting for the correct care for dad (we are caught in the middle of a dispute between

various councils who won't take responsibility for him) and she has been relentless in the midst of this. Amazing.

Reply from Fiona Ferguson, Referrals Coordinator at Oakwood ABI Service

Julia, thanks so much for taking the time to give us feedback about the service at Oakwood, we are glad that your experience has been positive.

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Review of
St Bridget's
from M A (Resident) published on 23 December 2016 Submitted via Postal Card • Report

Overall Experience

The staff are very friendly and professional. Made to feel comfortable and secure.
The staff always keep and eye on all the guests in the house.

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Review of
St Bridget's
from Mark R (Resident) assisted by family/friend published on 23 September 2016 Submitted via Postal Card • Report

Overall Experience

I stayed at St Bridget's for one week to see how I would enjoy it. I found the staff and clients very kind and would go again.

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Review of
Newlands House
from Dermot M (Son of Resident) published on 5 July 2016 Submitted via Postal Card • Report

Overall Experience

My father has been place initially for respite care for a few weeks with a view to full time once we have sorted out finances etc. The staff have all been excellent with my father and his is very pleased.

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Review of
Pinewood
from Paul G (Resident) published on 6 October 2015 Submitted via Postal Card • Report

Overall Experience

Pinewood is a very nice clean sunny place to live in, the staff are very caring and the attention they give is second to none. They are very helpful and will help whenever this is needed. My dignity is always respected. My confidence has really improved. The staff have helped me become more secure in

all that I do

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Review of
Symonds House
from Cath E (Friend of Resident) published on 14 August 2015 Submitted via Website • Report

Overall Experience

Symonds House is a welcoming and well-maintained care home for those with severe mobility problems. The staff are always friendly and the residents has as much freedom as their disabilities allow. Only last week, I was shown the lovely gardens (with their fantastic view) for the first time.

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Care Homes Owned by Leonard Cheshire

Leonard Cheshire Locations (47)

Leonard Cheshire Reviews (16)

Reviews posted for members of Leonard Cheshire

Bradbury Wing

Bradbury Wing

Seven Rivers

Wharfedale House

Wharfedale House

Heatherley

Maple House

St Bridget's

Seven Rivers

Wharfedale House

Oakwood ABI Service

St Bridget's

St Bridget's

Newlands House

Pinewood

Symonds House

Awards / Recognitions (0)

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