Care Home Owned by Greensleeves Care in Hertfordshire

got to understand her needs, likes and dislikes.
Since being a resident my friend's health and wellbeing have improved. Communications between staff seems very good and any concerns are quickly reported to the senior care staff and discussed with the local GP surgery staff who visit on a weekly basis. There is a daily menu for lunch and supper so residents can choose what they would like to eat, consideration is given to vegetarian and vegan meals, and omelettes are always an alternative.
Clarendon Lodge is homely, and spotlessly clean. The lobby has coffee and tea making facilities for residents and visitors with the addition of excellent freshly made cake freely available.

there so they get to know the residents well. Any problems, like illness etc is dealt with promptly and professionally, residents being reviewed by the GP when needed and also a weekly visit from GP staff to review anyone requiring this. It is clean, warm and welcoming and a pleasure to visit.

areas and the courtyard garden.
There are regular social events which residents and their visitors are encouraged to join in with.

go the extra mile, and I'd thoroughly recommend Clarendon Lodge to anyone.

a lovely room ready for her on discharge. The home is modern, spotlessly clean and very well maintained. The staff are wonderful, are clearly well trained and really care, going above and beyond to help Mum settle and meet her needs and that is all the staff - managers, carers, activities, reception, kitchen, laundry, maintenance and cleaning. Mum has been there two months now and, honestly, the staff just seem like good friends. Visiting is 24/7 and so I can call in and spend quality time without all of the worries when she was in her own house. It is really comforting to know that a representative from the GP surgery visits every week and all mum's care needs are taken care of.

needed round-the-clock personal care and supervision.
I tried to cope but was unable to and after many discussions with family members, social workers, and other care professionals we decided that the only course of action was to place my wife into a care home. As we live in Croxley, a most convenient one we considered was Clarendon Lodge. I recently arranged to meet a rep there who took me and one of my sons on a tour of the property and we came away very impressed. Only recently built, it has modern facilities all at ground level with each room opening out to a safely accessed garden patio.
There are daily activities and all meals are cooked with fresh ingredients.
Highly recommended.

feel better the residents are being looked after as if they were family by the staff. Providing comfort in an already difficult time.

Thanks to these two wonderful people the home is alive and buzzing. All the staff are very kind and gentle to my friend. I really hope that these two staff are here for a very long time. I haven't completed the second half of the ratings because I have no knowledge of them.

delight.
Depends on who - staff are mostly very good. Agency staff unsure.

The outlook onto the garden from the rooms is uplifting.
I couldn't recommend this facility enough, and wouldn't hesitate to use it again.

as living with dementia now but she is cleaner, healthier and happier.

dementia. As a visitor, I am always treated in a polite manner. This is an outstanding care home, which I highly recommend!

etc. People do not talk to her much so she feels a bit lonely at times. Having a problem with getting a phone installed which will help her to settle better.