Greensleeves Care in Cambridgeshire | 2 Care Homes

Review of
The Orchards
from L C (Daughter-in-law of Resident) published on 7 July 2025

Submitted via Postal Card • Report

Overall Experience

My mother-in-law is receiving exceptional care. All the team, managers etc. work tirelessly to ensure residents are safe and happy.

Reply from Elaine Cole, General Home Manager at The Orchards

Thank you sincerely for taking the time to share such a kind review. It means a great deal to us to hear such warm and positive feedback about our team. We're deeply proud of the exceptional care our staff provide, and it's truly rewarding to know their dedication has made a meaningful difference.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Rose Cottage
from Kim A (Niece of Resident) published on 24 June 2025

Submitted via Website • Report

Overall Experience

My aunts health had deteriorated at the end of last year, so I started researching care homes for her. My aunt was very sure she wanted to stay in her own home so she was added to the waiting list and invited to attend community sessions. She has now been attending these for a few months and although

not ready to move in, admits she enjoys attending and is happy to go again. The staff are very kind and go the extra mile to make sure everyone is happy and have all they need. It has been really good for my aunt to spend time with people of her generation and have time out enjoying the different activities.

Reply from Jennifer Dade, Registered Manager at Rose Cottage

Thank you so much for your lovely review of Rose Cottage. The activity session are something we are really proud of as they help offer an insight into care for those who are not certain of the move and worry what life would be in a care setting.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Rose Cottage
from Irene G (Wife of Resident) published on 20 June 2025

Submitted via Website • Report

Overall Experience

My husband has Alzheimer's and has attended activity sessions at Rose Cottage since January 2025.
He really enjoys his days at Rose Cottage.
From my first visit I was taken with the welcoming and homely atmosphere. The staff are caring , supportive and accommodating to both my husband and myself.

I feel I can relax knowing he is in a safe, supported and enjoyable setting.

Reply from Jennifer Dade, Registered Manager at Rose Cottage

Thank you so much for sharing your experiences of Rose Cottage. Our aim is to support our visitors to feel welcome, engaged and safe so we are so so pleased you are enjoying your visits!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Orchards
from Susan W (Daughter of Resident) published on 18 June 2025

Submitted via Postal Card • Report

Overall Experience

It's impressive that the management and staff of The Orchards manage to give frail elderly (and often confused) people a reason to live. There is a lot of compassion.

Reply from Elaine Cole, General Home Manager at The Orchards

Thank you so much for taking the time to leave us such a wonderful review. At The Orchards, we work closely as a team to ensure every resident receives the care, support, and respect they deserve. Feedback like yours and that of other family members and residents, reminds us why we do what we do. It's our privilege to make a difference in the lives of those we care for, and your kind words truly mean the world to us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Orchards
from Matthew W (Son-in-law of Resident) published on 18 June 2025

Submitted via Postal Card • Report

Overall Experience

All the management and staff at The Orchards provide a very caring and interpersonal environment for a much loved relative.

Reply from Elaine Cole, General Home Manager at The Orchards

We sincerely appreciate you taking the time to share such a positive review. Your feedback serves as a valuable affirmation of the commitment and professionalism our care team brings to their work each day. It is a privilege to be entrusted with the care of your loved one, and we remain dedicated to delivering the highest standard of support and compassion.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Orchards
from S S (Daughter of Resident) published on 5 June 2025

Submitted via Postal Card • Report

Overall Experience

Staff are friendly and welcoming, very easy to get along with and helpful with Mum's care needs. Accommodation and resident areas are clean, spacious and homely with a warm atmosphere. Daily activities provided are fun to be part of with a variety catered for all. Mum is very happy living here.

Reply from Elaine Cole, General Home Manager at The Orchards

Thank you for your positive review. It is truly amazing to see that both residents and their families are pleased with the care, staff, and environment at The Orchards. Our dedicated team works tirelessly to provide the highest standard of care, engaging activities, and a comfortable setting for those who call The Orchards home. Your feedback is greatly appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Orchards
from C H (Daughter of Resident) published on 28 May 2025

Submitted via Website • Report

Overall Experience

The staff at The Orchards have been very helpful and informative, caring and kind since my mother's arrival in February.
We are regularly contacted by email and phone with updates both of medical and general issues.
The Home is always spotlessly clean and clothes that are washed are returned well

cared for.
The general atmosphere is extremely friendly and welcoming.

Reply from Elaine Cole, General Home Manager at The Orchards

Thank you for your thoughtful review. Our team works tirelessly to provide exceptional care, and your kind words truly reaffirm our commitment to excellence. Feedback like yours is incredibly meaningful to us, and we sincerely appreciate you taking the time to share it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Orchards
from Neil C (Son of Resident) published on 28 May 2025

Submitted via Website • Report

Overall Experience

I could not think of a safer, happier, more settled place for my 98-year old mother to live, than The Orchards in Ely.
Staff are genuinely decent, honest, attentive and kind. Injuries are reported and treated promptly and professionally. Concerns are shared straight away, solutions presented in an

intelligent and balanced way.
The food is outstanding. Standards of pastorale care, cleanliness and entertainment are equally high.
I cannot think of a single fault ... My mother has always felt at home, always felt valued, always felt important and always felt loved.
I would not hesitate in recommending the Orchards in Ely, to anyone.

Reply from Elaine Cole, General Home Manager at The Orchards

Thank you for taking the time to share such a thoughtful review. Your kind words mean a great deal to us, and we remain dedicated to delivering excellence in all that we do. I will be sure to pass your wonderful feedback on to the team-they will truly appreciate it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Orchards
from Janice B (Daughter-in-law of Resident) published on 14 May 2025

Submitted via Postal Card • Report

Overall Experience

Staff caring, pleasant, always there for residents and family. They keep family informed and are always there to help. Nothing is too much trouble. They are a credit to the care home. Excellent.

Reply from Elaine Cole, General Home Manager at The Orchards

Thank you for taking the time to leave us a lovely review. We will be sure to share this with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Orchards
from Jonathan R (Son of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience

Very happy with how Mum is treated.

Reply from Elaine Cole, General Home Manager at The Orchards

Thank you for taking the time to review us at The Orchards. We truly appreciate your kind words and will ensure they are shared with our teams. It is an absolute privilege to care for your mum, and we are grateful that you entrusted The Orchards with her care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Orchards
from C C (Daughter of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience

Mum comfortable, well looked after, enjoys the food, all in all, is now very happy.

Reply from Elaine Cole, General Home Manager at The Orchards

Thank you for taking the time to share such a glowing review. We greatly value your kind words and will ensure they are passed along to the entire team. Your feedback means a lot to us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Orchards
from Catherine T (Daughter of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience

Excellent and our mother receives outstanding care at all times. She's very happy here. Communication is excellent too.

Reply from Elaine Cole, General Home Manager at The Orchards

Thank you for taking the time to share your feedback about The Orchards. We are truly delighted to hear that your mum is happy and comfortable in the home. Your kind words mean so much to us, and we will make sure to share them with the entire team. Your support is greatly appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Orchards
from M G (Daughter of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience

Since moving to The Orchards in late Jan my mum has only been met with kindness, care & consideration by the staff. They are patient when she's grumpy, professional & polite & have some amazing activities. This environment has made Mum go from a helpful, hopeless shadow to her old self. I can't thank

you enough.

Reply from Elaine Cole, General Home Manager at The Orchards

Thank you for your thoughtful feedback. We are truly delighted to hear that your mum and the wider family are pleased with the care and support provided by our dedicated team at The Orchards. It is an absolute privilege to support your mum, and we are committed to continuing to provide the highest level of care and compassion.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Orchards
from G C (Son-in-law of Resident) published on 17 April 2025

Submitted via Postal Card • Report

Overall Experience

Staff and management are excellent and always ready to help. Always very good to our relative. Nothing is too much trouble.

Reply from Elaine Cole, General Home Manager at The Orchards

Thank you for taking the time to share such a wonderful review. Feedback is invaluable to us, as we are committed to creating a warm and nurturing environment where our residents receive the highest standard of care.Our dedicated staff take great pride in providing compassionate and professional support, and knowing that residents and their families feel satisfied and reassured means so much to us. Your kind words are truly appreciated and serve as a meaningful encouragement to our team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Orchards
from P P (Daughter of Resident) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience

My mother has experienced positive and encouraging care from all the staff. She is helped and supported in every way and the staff create a caring and inspiring environment. The manager is warm and inclusive. Her manner is very approachable and supportive in all areas.

Reply from Elaine Cole, General Home Manager at The Orchards

We sincerely appreciate you taking the time to leave us such a wonderful review. It's heart warming to hear that your mother and the extended family are pleased with the care provided by the dedicated staff at The Orchards. Our team takes immense pride in offering the highest quality of care, ensuring that every resident feels supported, valued, and comfortable in a nurturing environment. Your kind words reaffirm our commitment to excellence and motivate us to continue striving for the best possible care for all those entrusted to us. Thank you once again for your thoughtful feedback-it means a great deal to us !

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Orchards
from G B (Wife of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

All in all everything is very good. Good staff, and very friendly. I would and have recommend to other people.

Reply from Elaine Cole, General Home Manager at The Orchards

Thank you sincerely for taking the time to share your wonderful review with us. Your feedback is invaluable, and I will ensure it is communicated to our dedicated care team. We deeply appreciate all feedback, as it plays a crucial role in helping us enhance various aspects of our home. Our commitment is to continually strive for excellence in providing outstanding care and support to our residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Orchards
from J T (Daughter of Resident) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience

My mother relies heavily now on others to carry out everyday tasks. The standard of care shown is excellent and go beyond to make sure her needs are met- always coordinating in dress as as very important to mum, using pretty cup and plates, help with feeding. Always treated with respect and dignity.

Staff compassionate, caring and valued.

Reply from Elaine Cole, General Home Manager at The Orchards

Thank you so much for your heartfelt feedback regarding The Orchards. We truly appreciate you taking the time to share your thoughts about our home.At The Orchards, our mission is to provide outstanding care and support to all of our residents. Knowing that you are pleased with the level of care provided to your mother brings us immense joy and satisfaction. Your kind words serve as a testament to the dedication and hard work of our team, who strive every day to create a nurturing and supportive environment for our residents.We are committed to continuously improving our services and ensuring that every resident feels valued and cared for. Your positive review not only encourages us but also helps others in making informed decisions about their loved ones' care.Once again, thank you for your generous feedback. It is our privilege to care for your mother, and we are grateful for your trust in us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Orchards
from P L (Husband of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience

My wife has been resident at The Orchards now for over 3-and-a-half years and has always received the best of care from the staff, who are kind, attentive and well-trained. Visitors are welcomed with a smile and families always kept well-informed of any changes in treatments and made to feel included

in the care package. An excellent rapport with local GPs and community nurses ensures that medical requirements are well-covered. The rooms are beautifully appointed and much above the usual standards.

Reply from Elaine Cole, General Home Manager at The Orchards

Thank you for your kind review of The Orchards. Our staff are committed to delivering the highest quality of care to our residents. Your positive feedback is not only incredibly rewarding but also significantly boosts staff morale. We look forward to your visits and always enjoy seeing you

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Orchards
from linda d (Daughter of Resident) published on 3 April 2025

Submitted via Website • Report

Overall Experience

We have just visited my mother at The Orchards, and were delighted to see her so happy and settled. We were greeted warmly by a member of staff, who is always friendly and welcoming, and has known mother since she first moved in.
Two members of staff were looking after mother and i was struck with

the way they were caring for her , ensuring she was able to maintain her dignity and independence as much as possible. there is a real family atmosphere on the first floor, and although we didn't meet the manager today we know that it is her leadership which makes us confident that all mother's needs, both physical and psychological, are carefully monitored and met.
Thank you to all the staff on the first floor for everything they so to support my mother, her family are very great full, kind regards.

Reply from Elaine Cole, General Home Manager at The Orchards

I am deeply grateful for your kind words and for taking the time to leave us such a positive review. As the new manager of the home, it fills me with immense pride to hear that our dedicated care staff consistently go above and beyond in providing exceptional care to your mother. Your feedback is incredibly meaningful to us, as it reaffirms our commitment to excellence.I am confident that your review will resonate profoundly with our care staff, as it encapsulates the very essence of why we do what we do. Thank you once again for your heartfelt review. It is truly appreciated

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
The Orchards
from Angie D (Daughter of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience

My family cannot praise the staff enough for all the care & attention they gave our dad whilst in the home. He was so very well looked after by everyone which gave us great comfort & reassurance. We, as the family, were also very well looked after, which was greatly appreciated. Highly recommend The

Orchards Care Home.

Reply from Elaine Cole, General Home Manager at The Orchards

I wanted to take a moment to express my deepest gratitude for the wonderful review you have shared about our care home. Your kind words mean the world to us and truly brighten our day.We are dedicated to providing the best possible care and creating a warm, welcoming environment for all our residents. Knowing that our efforts have made a positive impact on your family brings us immense joy and motivation to continue our work with even greater passion.Thank you once again for your support and for being a part of our community.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by Greensleeves Care in Cambridgeshire

Greensleeves Care Locations in Cambridgeshire (2)

Greensleeves Care Reviews in Cambridgeshire (109)

The Orchards

Rose Cottage

Rose Cottage

The Orchards

The Orchards

The Orchards

The Orchards

The Orchards

The Orchards

The Orchards

The Orchards

The Orchards

The Orchards

The Orchards

The Orchards

The Orchards

The Orchards

The Orchards

The Orchards

The Orchards

Awards / Recognitions (10)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers