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Care Homes Owned by Greensleeves Care in Norfolk

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Greensleeves Care in Norfolk

Only the locations & reviews in Norfolk for Greensleeves Care are showing below.

View the details of all 26 locations (with 1480 reviews) owned by Greensleeves Care

Greensleeves Care Locations in Norfolk (2)

 - Browse 2 Care Homes owned by Greensleeves Care in Norfolk
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De Lucy House
40 Victoria Road, Diss IP22 4HZ 
9.8 99 reviews
De Lucy House, Diss, Norfolk
"Probably, like many people, my mother was at a very low point, both physically and emotionally, when she decided to move into De Lucy. It…"   Read all 99 reviews
  • from £1,710 / week
  • 60 Rooms
Location Type Care Home

De Lucy House is a leading not-for-profit care home in Diss, rated 'Good' by the CQC (February 2021). Purpose-built with a modern design and a strong community atmosphere, it provides person-centred ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Broadacres Care Home
Hall Road, Barton Turf, Norwich NR12 8AR 
9.5 38 reviews
Broadacres Care Home, Norwich, Norfolk
"Mum has been a resident for a couple of months now, Starting of with a trial , She enjoys the activities, Also walking round the lovely…"   Read all 38 reviews
  • from £1,331 / week
  • 28 Rooms
Location Type Care Home

Broadacres Residential Home is located in scenic landscaped gardens, adjacent to the Broads National Park, making for an ideal atmosphere to achieve a relaxing daily lifestyle, while being in 24-hour ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care

Greensleeves Care Reviews in Norfolk (137)

9.6

Greensleeves Care has a Group Review Score of 9.6 (9.579) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Greensleeves Care must have a Review Score.

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Review of

De Lucy House

from Katherine C (Daughter of Resident) published on 16 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Probably, like many people, my mother was at a very low point, both physically and emotionally, when she decided to move into De Lucy. It would be fair to say that, since her move, she is thriving. Without the day to day worry of how to cope she is physically as well as possible and enjoying new friendships'
and experiences.
The care staff, both day and night are kind, thoughtful and treat the residents as individuals, with respect and dignity. Every member of staff, whatever their role is friendly, smiles and says hello.
The facilities are modern, clean, light and well maintained. Every part of the house is used and the accessible garden is a favourite. The staff take pride in their work and their environment.
There are activities to suit everyone, residents can join in with as much as they wish. New ideas are often tried, as well as finding new things to celebrate. Residents and staff love a party!
Knowing Mum is happy and well cared for is a great feeling for all the family.
Reply from Lauren Tubby, Registered Manager at De Lucy HouseIt is our pleasure to have your mother in our care, Being part of her next chapter in life is an honour. She has settled in very well, finding more friendships. Her kind and caring nature has been supportive to others. Thank you for your wonderful review and Welcome to the De Lucy family.
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Review of

Broadacres Care Home

from Hanni B (Daughter of Resident) published on 8 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went to Broadacres in August 2021 after a very traumatic stay in hospital during COVID and not being able to return to her beloved home. Everyone at Broadacres was incredibly kind and understanding: becoming like friends to both of us over the intervening years - sharing many funny moments
and profound conversations until my mother's very sudden death at the end of December 2025. Staff have continued to be very lovely to me since. Cannot recommend them enough. Thank you.
Reply from Kim Lavery, Manager at Broadacres Care HomeWe love and miss you and mum dearly, thank you so much for a lovely review.
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Review of

Broadacres Care Home

from Debbie W (Daughter of Resident) published on 8 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I and my family feel incredibly fortunate to have been offered a vacancy at Broadacres at the time when my Dad needed it. There is a very homely and sociable atmosphere there. The rooms are spacious and well arranged around the hub of the lounge and dining room. There are views of the beautiful gardens
and plenty of light pouring in. The staff are on duty 24/7. They could not be more caring and helpful and have always been present and available to talk or help with our needs when we visit. The staff are also proactive, getting him involved in activities he is enjoying and I do feel that my Dad is living his best life possible at this time.
Very happy, thank you!
Reply from Kim Lavery, Manager at Broadacres Care HomeThank you so much, Dad brings us such joy and laughter.
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Review of

Broadacres Care Home

from S M (Son of Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident for a couple of months now, Starting of with a trial , She enjoys the activities, Also walking round the lovely gardens.
She seems to have settled in now, Gets to see lots of fellow residents, Overall seems to be enjoying it, Staff very good..
Reply from Kim Lavery, Manager at Broadacres Care HomeThank you for your review, we appreciate your feedback, it is our pleasure to spend time with Mum.
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Review of

De Lucy House

from Gavin A (Son of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Entire home is immaculate. Never smells. Laundry facilities are excellent. Care and attentiveness very good. Sometimes the food could be better (warmer or fully cooked, softer) but this has been notified. All in all excellent all round. Entertainment, friendliness, choice of outings and activities.
Reply from Lauren Tubby, Home Manager at De Lucy HouseThank you very much for taking the time to share your thoughtful feedback.
We are delighted to hear your kind comments about the cleanliness of the home, the laundry facilities and the care and attentiveness shown to your loved one. It is especially encouraging to know that you value the friendly atmosphere, entertainment and the range of outings and activities available to residents.
We also appreciate your honest feedback regarding the food. Please be assured that your comments have been noted and shared with our catering team, who continually work to improve meal quality, temperature and suitability to residents needs and preferences.
Thank you again for your support and for recognising the efforts of our team. We are grateful for your trust and remain committed to providing the highest standard of care and comfort for all our residents and their families.
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Review of

De Lucy House

from R F (Grandson of Resident) published on 10 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
De Lucy provided nanny with the highest standards of care and concern and made her time at the home as comfortable as possible. Nothing was too much to ask from the staff and they all treated her like one of the family. We were also made to feel very welcome to visit whenever we pleased. The peace and
dignity she received was perfect.
Reply from Lauren Tubby, Registered Manager at De Lucy HouseThank you for taking the time to provide a lovely review for us, It was our pleasure to care for our Nanny.
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Review of

De Lucy House

from Lorraine C (Friend of Resident) published on 10 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beautiful surroundings and a clean a lovely care home, my very dear friend was well looked after, all staff friendly and very caring and courteous, very warm environment, we were made to feel welcome and I could see the care was good and nothing was too much trouble for visitors or residents , lots
of entertainment and things for the residents to do, very good care when my friend passed.
Reply from Lauren Tubby, Registered Manager at De Lucy HouseThank you for taking the time to provide us with a lovely review. I will ensure that the team receive the positive feedback.
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Review of

De Lucy House

from J A (Friend of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always treated so well by all staff. Lovely atmosphere.
Reply from Lauren Tubby, Registered Manager at De Lucy HouseThank you for taking the time to provide us with a review, lovely to see you in when visiting the home.
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Review of

Broadacres Care Home

from Tony R (Son of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Broadacres was recommended to us when we realised mum was going to need full time residential care after a number of hospital stays. I have to say that the staff have been nothing short of amazing since we first engaged with them. They have been so kind and provided the very best of care, easing the
transition from independent living to care home with understanding and compassion. While still early days I think Mum will be happy at Broadacres, and as a family we can rest easier knowing that she's in safe hands in a beautiful location that's more akin to a country house hotel. Finally I also have to give a mention to the extra effort the catering team have gone to in accommodating Mum's food preferences. The food served is excellent and one of the reasons the transition is going so well.
Reply from Kim Lavery, Manager at Broadacres Care HomeThank you so very much for such positive feed back, we are on a journey together
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Review of

De Lucy House

from Simon K (Son of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care staff and management are first class. My mum and dad have just moved in and the transition could not have been easier. WIthin a week their registration for new doctors has been handled, and their medications fully managed. I cannot thank the staff enough. Great job!
Reply from Lauren Tubby, Registered Manager at De Lucy HouseThank you for your kind words and lovely reflection on your experience of our service. We will share your feedback with the team.
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Review of

De Lucy House

from Charlotte C (Daughter of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother of 97 has spent the final 2 years of her life with De Lucy House. She was a reluctant resident to begin with, but was offer so much care and love it was impossible for her not to settle and be comfortable.


She has now passed away with so much dignity and with such peace.


I will forever

be grateful to the whole team for all that they have done for my Mother and Myself
Reply from Lauren Tubby, Registered Manager at De Lucy HouseThank you for your kind words we will ensure your feedback is shared with the team, our thoughts are with you at this time. It was our pleasure to care for your mother in the way she wished, please do come and see us all when your passing, kettle is always on.
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Review of

De Lucy House

from D B (Daughter of Resident) published on 25 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dads autumn years were filled with care, love and friendship. De Lucy's is a family where not only the resident is made to feel welcome but also the extended family. All staff from reception, management, care domestic and laundry could not have been more helpful. We as a family are truly grateful.
Reply from Lauren Tubby, Registered Manager at De Lucy HouseThank you for your kind words and taking the time to feedback on your experience, It was our pleasure to care for your Dad.
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Review of

De Lucy House

from J G (Daughter of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my parents have been at De Lucy for nearly 4 years. Although they have very different needs, both are treated with kindness, compassion and care. The staff are brilliant and take their time to fully understand the requirements of all the residents. Many go beyond what their job requires of them.
Reply from Lauren Tubby, Registered Manager at De Lucy HouseThank you for taking the time to provide a lovely review. It is our pleasure to care for both of your parents.
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Review of

De Lucy House

from C B (Son-in-law of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always when I visited I was impressed with all aspects of how the home was run. Calmness, professionalism, staff on hand to answer any questions. A nursing or care home is only as good as the staff working in it. The staff I came into contact with were lovely. Even more so at the end of life time.
Reply from Lauren Tubby, Registered Manager at De Lucy HouseThank you for taking the time to provide a lovely review, We will ensure that the staff receive your kind words and feedback.
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Review of

De Lucy House

from G L (Son of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall this is an excellent care home with very kind and friendly staff who are very helpful and good humoured. The home is very professionally managed with very organised activities and good support from the local NHS. Residents are treated with patience and compassion. Although getting entry as a
visitor can sometimes be slow and the food is apparently not always serviced as hot it is could be. I am overall very pleased with the service provided. I do however wish it was less expensive.
Reply from Lauren Tubby, Registered Manager at De Lucy HouseThank you for your review and taking the time to feedback. We will take your comments onboard and look to improve the service where you have highlighted.
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Review of

De Lucy House

from M O (Great-Nephew of Resident) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend De Lucy Care Home enough. From the day my great aunt moved in she was given compassion and care. The manager is lovely and the staff are amazing and kind. The home itself is spotless clean and the amount of activity's on offer is amazing. I visited everyday and was made to feel at
home and like one of the family. When my aunt sadly passed away the manager sat with me and reassured me all would be ok. The respect they showed my aunt after her passing was also way beyond what i expected. I cannot thank them enough for all they done for my aunt and also me.
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Review of

De Lucy House

from Sheila J (Daughter of Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your care of my mother was faultless. Many thanks to every member of your team. Also for the care shown to our family.
Reply from Lauren Tubby, Registered Manager at De Lucy HouseIt was our pleasure to care for your mother. Thank you for your review.
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Review of

Broadacres Care Home

from Donald M (Respite Resident) published on 30 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just could not have anything better on my stay.
Reply from Kim Lavery, Manager at Broadacres Care HomeIt's been a pleasure and we hope you will visit us soon.
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Review of

Broadacres Care Home

from Hannah C (Granddaughter of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Broadacres Care Home is an amazing place, very welcoming, feels like home. All staff are amazing and very friendly.
Reply from Kim Lavery, Manager at Broadacres Care HomeThank you so much for your lovely comments, the team really appreciate it.
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Review of

Broadacres Care Home

from Jean F (Resident) assisted by family/friend published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm happy here, I have been here six weeks.
The staff are exceptional, friendly and caring.
Food is amazing.
Reply from Kim Lavery, Manager at Broadacres Care HomeThank you for your lovely comments, you are amazing too.
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Awards / Recognitions (11)

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