Care Homes Owned by Greensleeves Care in Norfolk

Couldn't hope for mum to be looked after better than she is at Broadacres. Although she stubbornly wanted to hold onto her independence, living in her own home, the reality was that looking after the house and herself, was becoming unrealistic, and once her mobility reduced, she was feeling isolated and lonely. At Broadacres, she has all her care needs looked after and lots of stimulus and activities and a real community spirit. Her health needs monitored with looked after. The carers and management teams are all fantastic and you couldn't hope for your loved ones to be better treated, cared for and in nicer surroundings.

Knowing Mum is happy and well cared for is a great feeling for all the family.

My mother went to Broadacres in August 2021 after a very traumatic stay in hospital during COVID and not being able to return to her beloved home. Everyone at Broadacres was incredibly kind and understanding: becoming like friends to both of us over the intervening years - sharing many funny moments and profound conversations until my mother's very sudden death at the end of December 2025. Staff have continued to be very lovely to me since. Cannot recommend them enough. Thank you.

Very happy, thank you!

She seems to have settled in now, Gets to see lots of fellow residents, Overall seems to be enjoying it, Staff very good..

Entire home is immaculate. Never smells. Laundry facilities are excellent. Care and attentiveness very good. Sometimes the food could be better (warmer or fully cooked, softer) but this has been notified. All in all excellent all round. Entertainment, friendliness, choice of outings and activities.

De Lucy provided nanny with the highest standards of care and concern and made her time at the home as comfortable as possible. Nothing was too much to ask from the staff and they all treated her like one of the family. We were also made to feel very welcome to visit whenever we pleased. The peace and dignity she received was perfect.

Beautiful surroundings and a clean a lovely care home, my very dear friend was well looked after, all staff friendly and very caring and courteous, very warm environment, we were made to feel welcome and I could see the care was good and nothing was too much trouble for visitors or residents , lots of entertainment and things for the residents to do, very good care when my friend passed.

Always treated so well by all staff. Lovely atmosphere.

Broadacres was recommended to us when we realised mum was going to need full time residential care after a number of hospital stays. I have to say that the staff have been nothing short of amazing since we first engaged with them. They have been so kind and provided the very best of care, easing the transition from independent living to care home with understanding and compassion. While still early days I think Mum will be happy at Broadacres, and as a family we can rest easier knowing that she's in safe hands in a beautiful location that's more akin to a country house hotel. Finally I also have to give a mention to the extra effort the catering team have gone to in accommodating Mum's food preferences. The food served is excellent and one of the reasons the transition is going so well.

The care staff and management are first class. My mum and dad have just moved in and the transition could not have been easier. WIthin a week their registration for new doctors has been handled, and their medications fully managed. I cannot thank the staff enough. Great job!

My Mother of 97 has spent the final 2 years of her life with De Lucy House. She was a reluctant resident to begin with, but was offer so much care and love it was impossible for her not to settle and be comfortable.

She has now passed away with so much dignity and with such peace.

I will forever be grateful to the whole team for all that they have done for my Mother and Myself

My dads autumn years were filled with care, love and friendship. De Lucy's is a family where not only the resident is made to feel welcome but also the extended family. All staff from reception, management, care domestic and laundry could not have been more helpful. We as a family are truly grateful.

Both my parents have been at De Lucy for nearly 4 years. Although they have very different needs, both are treated with kindness, compassion and care. The staff are brilliant and take their time to fully understand the requirements of all the residents. Many go beyond what their job requires of them.

Always when I visited I was impressed with all aspects of how the home was run. Calmness, professionalism, staff on hand to answer any questions. A nursing or care home is only as good as the staff working in it. The staff I came into contact with were lovely. Even more so at the end of life time.

Overall this is an excellent care home with very kind and friendly staff who are very helpful and good humoured. The home is very professionally managed with very organised activities and good support from the local NHS. Residents are treated with patience and compassion. Although getting entry as a visitor can sometimes be slow and the food is apparently not always serviced as hot it is could be. I am overall very pleased with the service provided. I do however wish it was less expensive.

I cannot recommend De Lucy Care Home enough. From the day my great aunt moved in she was given compassion and care. The manager is lovely and the staff are amazing and kind. The home itself is spotless clean and the amount of activity's on offer is amazing. I visited everyday and was made to feel at home and like one of the family. When my aunt sadly passed away the manager sat with me and reassured me all would be ok. The respect they showed my aunt after her passing was also way beyond what i expected. I cannot thank them enough for all they done for my aunt and also me.

Your care of my mother was faultless. Many thanks to every member of your team. Also for the care shown to our family.

Just could not have anything better on my stay.

Broadacres Care Home is an amazing place, very welcoming, feels like home. All staff are amazing and very friendly.