Care Home Owned by Greensleeves Care in Warwickshire

of care my mum in receiving.

best of hands.

up
And of course, one of Elvis too
Mum was at home in chosen room
And that is thanks to all of you
Even days when i was struggling
You were all there to comfort me
Calmness and professionalism
All of us received constantly
From keeping mum simulated
encouraging her to join in
It was lovely receiving pics
Especially of her cheeky grin
I could continue with much more
But everything comes to an end
Thank you all from deep in my heart
I will remain an Arden friend

as they are on every visit were so welcoming, friendly, helpful and yet each staff member is extremely professional too. I really do feel like our mum is part of a huge warm caring family.

of care and attention shown to Dad was outstanding. I wish it were possible to thank every member of staff as they were all brilliant, but obviously that is not possible. He was always well fed and looked after, kept clean and safe. Dad was essentially quite a private man so didn't necessarily socialise or join in with many activities. He was however always given the opportunity to do so. He has now sadly passed away and his final weeks were difficult to see but the level of care he received went above and beyond in my opinion. I personally would not hesitate to recommend Arden to anyone considering it as an option. Once again my heartfelt thanks to all of the Arden staff.

trying. She took to certain members of staff better than others, didn't like change, very set in her ways, preferred to stay in her room and not socialise, one member of staff in particular was always there for her, even on the day she died, nothing was too much trouble for her, very much appreciated. Many many thanks from me and her two grandsons and her granddaughter abroad.

The staff are friendly, welcoming and helpful. I have complete confidence in Arden House and the care it provides for my sister.

extremely smooth. The manager was also fantastically helpful to us in navigating the various administrative processes involved with social workers, the local authority and with healthcare providers.
The environment at Arden is wonderful, it is always very clean, warm and comfortable, and there are daily activities for all of the residents to participate in. Our family have always felt reassured that Mum is in the best hands and being fully taken care of. We couldn't recommend Arden House and the team highly enough!

very satisfied.

stay at Arden House I have always felt that she was getting the best possible care, support and attention from a lovely team of people - and I know that she could be sometimes quite challenging! The quality of the care provided was particularly noticeable in the last few weeks of her life. I cannot recommend Arden House highly enough - a huge thank you from me

more. It was comforting to know in her words how happy she was there written in her diary that we found after her death. To know she didn't die alone and died happy was all we could ask for. Thank you.

highly recommend the care given at Arden House to other families looking to place an elderly relative. The Arden House sign however is broken and the canopies in the basement which are on view require cleaning or replacing. I have suggested that the flower tubs etc at the entrance could be filled to which they are addressing. The above are only suggestions to improve the appearance of the building which is lovely.

again the staff are so kind and supportive that she is coping with her anxiety much better than she would have at home. The staff treat mum as an individual and are keen to know how best to support her. Mum's room is lovely, she loves looking out at the view across Clarendon Square and watching the world go by. She has been allowed to personalise the room and it looks great. Mum is a keen gardener and she has been given the freedom to help in the garden and have her own patch to plant. We love sitting out there together and having a cup of tea. The food is very good and there are plenty of activities to do. I am very satisfied with Arden House and can highly recommend it.

though my mother chooses not to get involved in group activities, she is still made to feel valued as a member of the Arden House community.

did a fantastic job of caring for her during this 6 week period. She is back home with support and better than she has been for many months, thanks to the team.