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Care Home Owned by Greensleeves Care in Hampshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Greensleeves Care in Hampshire

Only the locations & reviews in Hampshire for Greensleeves Care are showing below.

View the details of all 26 locations (with 1474 reviews) owned by Greensleeves Care

Greensleeves Care Locations in Hampshire (1)

 - Browse 1 Care Home owned by Greensleeves Care in Hampshire
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Borovere
10 Borovere Lane, Alton GU34 1PD 
9.6 49 reviews
Borovere, Alton, Hampshire
"It has a nice atmosphere, friendly staff, a very good activities coordinator Andy. Very good food. Gil loves Borovere, when we take her…"   Read all 49 reviews
  • from £1,593 / week
  • 34 Rooms
Location Type Care Home

Borovere is a long-established care home in the area, recognised for delivering residential, respite, and dementia care. As part of Greensleeves Care, a well-regarded UK care charity focused on ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Greensleeves Care Reviews in Hampshire (49)

9.6

Greensleeves Care has a Group Review Score of 9.6 (9.558) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Greensleeves Care must have a Review Score.

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Review of

Borovere

from Irene L (Friend of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has a nice atmosphere, friendly staff, a very good activities coordinator Andy. Very good food.
Gil loves Borovere, when we take her out, she is always happy to go home, as she calls it.
We like visiting, and chatting to other residents especially Prim and Meta
New manager seems very good, friendly
getting things done
Reply from Paulina Stock, Home Manager at BorovereThank you for your lovely feedback.

We are delighted to hear that you feel the home has a welcoming atmosphere and that the staff, food, and activities are meeting Gil's needs. Andy will be especially pleased to hear your kind comments about the activities programme.

It is wonderful to know that Gil enjoys her time at Borovere and considers it her home. We are also pleased that you enjoy visiting and spending time with other residents, including Prim and Meta.

Thank you for your positive comments about our new manager. We appreciate your feedback and are glad to hear that you have found them friendly and proactive.

Your kind words mean a great deal to us and will be shared with the team.
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Review of

Borovere

from H P (Daughter of Resident) published on 5 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at the Home for two years plus her Care has been excellent. The staff have been amazing and the Care has been over and above and when we chose this Home we we didn't know what it was going to be like and it's been a lovely surprise because it's been amazing. The food is good. The care is
good and so glad we bought Mum here and can I please book my place for when I'm old enough or when I'm ready thank you.
Reply from Paulina Stock, Home Manager at BorovereThank you so much for your kind and heartfelt words. It truly means a great deal to us to hear how happy you and your mum have been during her time with us.
We understand that choosing a care home is a significant decision, often made with a great deal of uncertainty, so it is wonderful to know that your experience has been such a positive one. Our team works hard every day to provide the highest standards of care, comfort, and support, and your feedback is a lovely recognition of their dedication and compassion.
I will be sure to share your comments with all of our staff, who will be delighted to know that their efforts have made such a difference to your mum and your family.
As for booking your own place in the future, we'll certainly keep a space in mind for you! Thank you for putting a smile on our faces with that comment.
On behalf of everyone here, thank you for your trust and support.
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Review of

Borovere

from D S (Daughter of Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum recently broke her ankle after a fall. The carers were brilliant at making her comfortable before she went to hospital and did a fantastic job welcoming her back to the care home when she was discharged. They encouraged her to regain her independence and yet were supportive when she needed to
be helped.
Thank you and Well done Borovere staff.
Reply from Paulina Stock, Home Manager at Boroverehank you so much for your kind words and for taking the time to share your experience. We are sorry to hear about your mum's fall and broken ankle, but we're delighted that our team was able to provide comfort, support, and reassurance during such a challenging time.
It means a great deal to know that our carers helped your mum feel welcome on her return and encouraged her independence while being there whenever she needed assistance. Your feedback will be shared with the team, who will be thrilled to know their care and dedication made a positive difference.
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Review of

Borovere

from M M (Daughter of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The review was excellent, both the manager and senior care explained the reason for review. Went through every element of the care plan.
Reply from Paulina Stock, Home Manager at BorovereThank you for your lovely feedback. Im really pleased to hear that you found the review helpful and informative.

It was important to us to take the time to explain the reasons for the review and go through every element of the care plan clearly and thoroughly.

Thank you again for your kind words it is truly appreciated, and Im glad we were able to provide reassurance and support throughout the review process.
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Review of

Borovere

from Jo M (Daughter of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Mum moved in the year 2024 so she been here 2 years and she like it here so that make us happy, we know she is safe and happy.
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Review of

Borovere

from Sue T (Daughter of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Mum moved in the year 2024. So she been here 2 years and she like it here so that make us happy and we know she is safe and happy.
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Review of

Borovere

from Shane M (Grandson of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely staff, very clean, my nan is very happy and settled in well. Very friendly environment and atmosphere. I highly recommend Borovere and seeing my nan happy around people interacting is lovely to see.
Reply from Karen Manager, Shepperdson at BorovereThank you for such a nice review, so lovely to hear that nan is settling in well with us.
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Review of

Borovere

from Kim C (Daughter of Resident) published on 4 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Borovere care home for 4 years and 8 months and I can honestly say that during that time, all of the staff are lovely and treat and support Mum very well. She often comments to me that she is happy in the care home and everyone is so nice to her so I shouldn't worry about her. There
are staff who are responsible for providing a program of activities for the residents, which they do with enthusiasm. Mum is encouraged to join in with the activities, or when she prefers, she can stay in her room. There is no pressure either way. The grounds and building are maintained very well. During the time that Mum has been there, there has been a program of improvements which include replacing the carpet in the main lounge to installing fencing around the grass area to make it secure for the residents, as well as many other improvements. Mum has had two operations while being a resident in the home and both times the care home have done all they can to care for her on her return.
Reply from Karen Manager, Shepperdson at BorovereThank you so much for the lovely comments, its always nice to hear good things especially when someone has been with us for a while. I shall pass your kind words on to the staff as I know they will appreciate the feedback.
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Review of

Borovere

from Frances G (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum settled quickly and is very happy at Borovere. The staff are kind and caring and have a good relationship with Mum. There is a lovely atmosphere and visitors are welcomed. A good range of activites are offered.
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Review of

Borovere

from M E (Niece of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have always looked after my aunt well and treat her and other patients as individuals. There is a wide range of activities and a good ratio if staff to residents. Management staff are responsive and everyone comes across as caring and genuinely interested in their work. From my observation
staff really try to give residents the best possible quality of life.
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Review of

Borovere

from J T (Son of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been resident in Borovere care home for over a year. The treatment she receives from the home are excellent with the staff being kind, friendly and respectful.
The home provides plenty of activities to keep the residents both mentally and physically active. Well done to the team.
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Review of

Borovere

from Nicholas C (Friend of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit Borovere every week to visit a friend who has now been here just over a year.
I visit a number of other care homes and am impressed with the Borovere staff who are wonderful and the care, attention and love my friend receives is excellent.
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Review of

Borovere

from Alison R (Daughter of Resident) published on 6 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has just completed a 3 week respite stay at Borovere following a hospital admission. At her initial assessment in the hospital and throughout her stay she received excellent care with a professional, friendly, personalised and empathetic approach. The willingness of the staff to be flexible
when managing her preferences and needs in order to make her feel welcome and "at home" was second to none. She has coeliac disease and her gluten-free diet was readily accommodated The activities programme was varied and well-delivered.
The atmosphere in the care home is lovely- really homely and happy.
Communication with management and care staff was easy and all queries received a prompt and efficient response.
We have already booked a future respite stay and I would have no hesitation in recommending Borovere to others needing either respite or a permanent placement.
Reply from Karen Manager, Shepperdson at BorovereHello Alison,Thank you so much for the lovely review you have left, it can be a daunting time for someone coming into a care home for the first time so I am glad that her experience (and yours) was a good one. we look forward to her return visit at the end of the month.
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Review of

Borovere

from Philippa D (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment I first stepped inside Borovere, I knew Mum would be incredibly well looked after and I wasn't wrong. Lovely people who genuinely care for their residents. Super helpful staff, lovely to interact with, always smiling. Highly recommend Borovere. Rooms are lovely and kept clean and tidy.
Mum very much felt at home.
Reply from Karen Manager, Shepperdson at BorovereThank you so much Philippa for your kind words, mum was happily independent but always a pleasure to look after.
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Review of

Borovere

from Judith E (Daughter of Resident) published on 25 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum really enjoyed her two years and eight months at Borovere.
She settled well and found it a gracious, friendly and very pleasant place to live.
She loved the happy atmosphere in the lounge with the cheerful activities coordinators, spending most of her time there.
The manager and carers were
very kind, professional and friendly and the senior carers looked after her medical needs so well.
The support staff too were always so nice to Mum, who benefitted so much from the pleasant daily pattern of the days with homely coffee, tea and bedtime drinks between good meals in the pleasant dining room.
Her many family visitors were always welcomed by the staff who were very helpful in arranging visits for those travelling from far and near.
When she was mobile, she was taken out to community events which she enjoyed very much.
The family were so kindly supported throughout her time and we are very thankful that we chose Borovere!
Reply from Karen Shepperdson, Home Manager at BorovereThank you so much for your kind words, Mum was a very much loved lady and a pleasure to care for whilst at Borovere and as a family, you were all so supportive of Mum and also of any changes that were required to keep Mum comfortable. It was a pleasure and a privilege to care for Mum.
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Review of

Borovere

from Elaine S (Daughter of Resident) published on 6 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mym's time at Borovere was lovely. The staff were kind, caring, sensitive and considerate to my mum's needs. My mum was there for two and a half years, and I never had any concerns for the care they gave her. The manager is the key member of staff. She runs an excellent home, and the staff respect
her.
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Review of

Borovere

from S B (Daughter of Resident) published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum settled quickly. After a couple of weeks, she stopped asking when she was coming home. The staff introduced her to other residents and helped her join in the activities making her feel secure. Mum began eating normal food again after being on a liquid diet. I was kept informed by phone of any changes
even though I visit every week. Mum laughed and joked with the staff and began to have a new lease of life at 101. She was taken out and enjoyed all the activities and visits from organisations. I am so pleased we chose Borovere Care Home.
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Review of

Borovere

from Sue F (Daughter of Resident) published on 3 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has now been in Borovere for a few months and has settled in really well. The staff are so kind and caring; she speaks well of everyone.
We wanted a small tea party for Mum's 97th birthday, and the team were really helpful. They arranged the lounge for us with drinks and a birthday cake and also
heated up the items that we brought in. They were on hand for anything we needed on the day.
There's always a nice atmosphere in the home, and being smaller, it has a cosy and personal feel compared to some of the larger ones I have visited.
Reply from Karen Shepperdson, Home Manager at BorovereThank you so much for the review; we do try and make it as homely as we can, especially when there is a special occasion to celebrate. I am glad Mum was able to have so many friends and family with her for her day.
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Review of

Borovere

from Isobel S (Daughter of Resident) published on 11 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose Borovere for Mum as it was smaller in scale and had a warm, homely atmosphere. The permanent and agency staff are excellent: kind and caring. They dealt with Mum's increasing personal needs with sensitivity. There are varied activities for those that want them and a good choice of food.
Reply from Karen Shepperdson, Home Manager at BorovereIt was very kind of you to submit a review for the home; Mum was only with us for a short time, but it was a pleasure to care for her, she was always very grateful for any help she was given and very respectful.
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Review of

Borovere

from D E (Brother of Resident) published on 9 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visited my sister on her birthday. She was lively and happy throughout our visit, particularly when the care home staff joined us for a few minutes, producing a birthday cake as well as presents and cards signed by more than a dozen staff and residents. This made her day complete, and we left feeling
really glad that she was living among such nice people.
Reply from Karen Shepperdson, Home Manager at BorovereThank you so much for your kind review, which I will share with the team. We are delighted that your sister had such an enjoyable birthday.
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Awards / Recognitions (11)

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