Greensleeves Care in London | 5 Care Homes

Review of
Speirs House
from P G (Son of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

My mother has been at this wonderful care home for nearly a year. I'm extremely pleased with the way she is so well looked after in such a dignified caring safe and comfortable environment. The great staff are very professional and welcoming keeping me fully informed
This is very important as I have

my own health issues which restrict me from being able to visit as often as I would like.
Thank you all so much
PG

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Review of
Speirs House
from Billy W (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

Simply put the care afforded to mum at Speirs House has been nothing short of outstanding in the year and a half that she has been here. I live abroad and so my worry always is/was is mum going to be sufficiently cared for. The answer is emphatically yes. Lead by the manager and her very able team.

I am over the moon with the care. Keep going. Excellent staff.

Reply from Feruna O'Donovan, Carehome manager at Speirs HouseWe are delighted to know that your mum has settled in well with the Speirs House family and her needs fully managed and meet your expectation. We will pass on the feedback to the team.

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Review of
Speirs House
from Laura T (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

My mum returned from hospital much less well, we prioritised getting her back to Speirs "her home" for final stages of her life with us and the staff who know her so well. Mum's care has been excellent, showing real empathy, care, respect and dignity.

Reply from Feruna O'Donovan, Carehome manager at Speirs HouseThank you for taking time to review service. We are delighted that you chose Speirs House to care for your mum in her last days. We are priledged to have cared for your mum and to have known her.

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Review of
Speirs House
from Anne C (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report

Overall Experience

My mum has been living at Speirs House for the last eighteen months. We moved her from another home which looked like a posh hotel but she was left in her room mostly with no interaction. The staff at Speirs House are like family mum is really well cared for, there are activities twice daily and

there are lovely volunteers coming into the home. The home is a good size only about 30 rooms where there is lots of interaction with the other residents and there is always lots of carers, nurses and other staff always around. The food is great and the residents get involved to have a say in what they want and the kitchen staff are wonderful. The residents have regular meetings also there are regular relatives meetings. The manager Feruna always has time to talk and is very happy and bubbly. I highly praise the staff and I am extremely happy to have found this gem of a home. Thank you all the staff

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Review of
Speirs House
from J B (Daughter of Resident) published on 27 January 2026 Submitted via Postal Card • Report

Overall Experience

This is Mum's home, where she is safe, cared for and content despite complex needs. I am very pleased with the excellent care and consideration she receives and am immensely grateful to all the management and staff for their kindness & professionalism.

Reply from Feruna O'Donovan, Carehome manager at Speirs HouseWe are pleased that your mum's care needs are being managed well. Thank you for taking time to review our service and i will pass on the feedback to the staff.

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Review of
Speirs House
from Cathleen C (Wife of Resident) published on 27 January 2026 Submitted via Website • Report

Overall Experience

My husband has been at Speirs House for nearly three years. I can't imagine anywhere better for him. He is safe and well cared for. He had a very bad stroke 23 years ago and I can't look after him anymore. He is so well looked after that our times together are lovely.
The staff are absolutely fantastic

and the home is run really well by the manager and her staff.
Could not be happier with Speirs House!

Reply from Feruna O'Donovan, Carehome manager at Speirs HouseThank you for taking time to review our service. We are delighted to know that your husband has settled well with Speirs family. I will pass on the feedback to the staff.

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Review of
Speirs House
from Deborah E (Sister of Resident) published on 21 January 2026 Submitted via Postal Card • Report

Overall Experience

My sister has been at Speirs House for three and a half years. It is both a nursing and care home. The staff are all regular, important for continuity of care for all residents. My sister needs nursing care after a serious stroke. She is non verbal, the staff know her needs, she's extremely well cared

for. Although she cannot join in, she is included in many of the activities, important for her well being. Speirs House is spacious, plenty of areas to enjoy whether individually, or socially. The ensuite bedrooms all have a view, it is a happy and comfortable place, it is home to my sister.

Reply from Feruna O'Donovan, Carehome manager at Speirs HouseThank you for taking time to review our service and the care being delivered to your sister. We are very pleased that we are able to meet her care needs and your expectations.

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Review of
Speirs House
from Erica N (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card • Report

Overall Experience

My mother was in need of a hospital admission in the last months. When mum became unwell we were immediately notified, the nursing staff listened to our wishes and reviewed the situation as necessary. I felt our family wishes were prioritised and we worked as a team to enable mum to have the best care

for her individual needs. On return from hospital mum's care has been excellent. I can feel completely at ease when I leave the home knowing she will be cared for beautifully.

Reply from Feruna O'Donovan, Carehome manager at Speirs HouseThank you for taking time to give us feedback on the care your mum is receiving. We are pleased that the care is meeting your mum's needs and your expectations.

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Review of
Torkington House
from Maria N (Daughter of Resident) published on 20 January 2026 Submitted via Website • Report

Overall Experience

Torkington House is a wonderful place! My mum is receiving the best care which is always given consistently and professionally. She is looked after with kindness and dignity and is very happy and settled. Her needs are met in every aspect. Torkington House have very high standards and a team of truly

dedicated staff who are managed by Margaret. She has an amazing team and ensures that the residents' individual needs are met on a daily basis. Margaret is always available if I need advice, help or even a chat, this is something that is very much appreciated. I am always made to feel welcome when I come to visit. I have great peace of mind knowing that mum is so well looked after. Thank you so much, Margaret, to you and your team!

Reply from Esperanza Guidaven, Deputy Manager at Torkington HouseThank you so much for your truly kind and heartfelt words.
Your lovely comments about the home manager and the team will be shared with everyone.
They will be deeply appreciated, as the team works incredibly hard to support each resident and their family. Knowing that you always feel welcome and able to reach out for advice, support, or even just a chat is exactly the relationship we hope to build with our families.
Thank you for placing your trust in us and for taking the time to share your experience. It is a real privilege to care for your mum and to be part of your family's journey.

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Review of
Torkington House
from S N (Daughter of Resident) published on 20 January 2026 Submitted via Website • Report

Overall Experience

Torkington House is an exceptional care home, and I am extremely happy with the care provided. Margaret, the manager, is approachable, efficient, and runs the home to a very high standard, treating staff with genuine respect, which is clearly returned through their dedication and professionalism.
The

staff are kind, skilled, and work seamlessly as a team, always putting residents first. Mum is wonderfully cared for and never left alone. Her medical needs are fully met, she is well presented and benefits from excellent, freshly cooked nutritional meals. The availability of Catholic Mass is much appreciated.
Communication with families is excellent, and there are many engaging activities and events. Christmas can be hard for families but at Torkington it was made really special, with a lovely atmosphere that welcomed all visiting relatives.
Mum has been here nearly three years, and I have no regrets-Torkington House feels like a caring family while remaining thoroughly professional.

Reply from Esperanza Guidaven, Deputy Manager at Torkington HouseThank you so much for your wonderful feedback and for taking the time to share your experience of Torkington House.
It is rewarding to know that your mum feels safe, well cared for, and supported in all aspects of her daily life, from her medical needs and nutrition to social activities and spiritual support. We are also pleased that special occasions, such as Christmas, helped create a welcoming and family-like atmosphere for you and your loved ones. Your kind words about the leadership and the professionalism, kindness, and teamwork of our staff mean a great deal to us, and we will be sure to share your comments with everyone.

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Review of
Torkington House
from M M (Son of Resident) published on 20 January 2026 Submitted via Website • Report

Overall Experience

Extremely pleased with the whole care package of the team; from the care management to all carers their commitment support response their advise
Communication email cascading to and fro: moreover the client 'my father's' pleasurable response's feeling satisfied with excellent staff
Who seem to ascertain

know when to intercede
On assisting where and when needed: their feedback: also management updating on matters effecting client's Issue's of concern pandemic or virus outbreak effecting client's and family: also the whole team's ability to innovate to regulations and new standards invest in staff and their respective training: truly very pleased "FULL FUVE TREATMENT'-

Reply from Esperanza Guidaven, Deputy Manager at Torkington HouseThank you very much for taking the time to share such kind and thoughtful feedback.
We are delighted to hear that you are pleased with the care and support provided by our team to your father. Your positive comments about our carers, management, communication, and approach to supporting your father mean a great deal to us. We will surely share your feedback with the whole team, as it will be a great encouragement to them.

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Review of
Queen Elizabeth House
from B B (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report

Overall Experience

We couldn't be happier with the care provided to mum at Queen Elizabeth Home.

Her transition to residential living was handled with care and sensitivity and she has adapted better than we could have hoped, thanks to the wonderful staff and management here.

There is a real sense of community. among

staff, residents and relatives. We are 100% happy that mum is in the best possible place and thankful that she is in such a warm and caring environment

Reply from Beverley Simms-Dick, Manager at Queen Elizabeth HouseThank you so much for your review of our service, we will continue to work with you, all the residents and their families to maintain the standards of care

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Review of
Queen Elizabeth House
from Denise D (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report

Overall Experience

My mum has been a resident at this home now for a few months, she lived with me for a while after my Dad passed, but had been recommended this home by a friend and after a visit I immediately knew this was the right choice for her. The manager is lovely and all the staff are very caring and attentive.

There are no agency staff which I think is important as they get used to the happy faces and the caring people who work there. She has settled in really well with the other residents and because she has memory issues she has been able to find her way around quite well as it's not too big for her. When you walk in there is a lovely cosy, warm Ambience and her room always looks clean and tidy. I couldn't ask for anything more knowing that my mum is content, happy, safe and has put on weight. I would definitely recommend this home without any hesitation and I am so pleased there was a room available when I visited.

Reply from Beverley Simms-Dick, Manager at Queen Elizabeth HouseThank you so much for your positive review, we will strive to raise the bar all whilst consulting with you and the other relatives and residents of QEH!

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Review of
Queen Elizabeth House
from Sue T (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report

Overall Experience

Mum has been a resident here for the past 17 months. It took her a while to settle as she had lived independently for many years.
We are so happy we chose this beautiful caring home for her. The carers are like family to us now and have been there many years which is always a good sign. Mum

has really settled in now and has made many friends. The food is wonderful.. I have tried it myself many times when the home provide special family events. Mum loves the food too and she has put on weight which is good as living on her own she didn't really cook much.
In mums words she says she is treated like a queen there. I think she is the hairdressers best customer. It's very reassuring to us that mum is being so well looked after and is so happy there.

Reply from Beverley Simms-Dick, Manager at Queen Elizabeth HouseThank you so much for the positive review, we will continue to aim for the highest standards of care.

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Review of
Queen Elizabeth House
from J D (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report

Overall Experience

Mum has been at Queen Elizabeth House for a few months now and we as a family are very happy with the care and attention she has received. All staff and management have been amazing during this settling in period. We know she is in a safe place and being well cared for at all times. We are kept

informed and involved in any changes in her care. Whatever time we visit the residents and staff seem well happy which makes for a lovely atmosphere. I certainly would recommend this home.

Reply from Beverley Simms-Dick, Manager at Queen Elizabeth HouseThank you ever so much for your positive feedback, which will be presented to the team!

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Review of
Queen Elizabeth House
from Sally C (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report

Overall Experience

My Mother has been residing at QE House since August 2025 and is still a happy resident.
The staff bend over backwards to accommodate my Mother as she can be quite a fusspot! Nothing seems to be too much trouble and they take great care into making sure the residents are comfortable/ health checked

, regularly.
They have parties for residents birthdays so all can enjoy-often with entertainment laid on (and beautiful cakes!)
I wouid thoroughly recommend this wonderful care home .

Reply from Beverley Simms-Dick, Manager at Queen Elizabeth HouseThank you so much for your positive review, we will continue to work with you, the remaining families, and all the residents to make Queen Elizabeth House always your home of choice.

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Review of
Queen Elizabeth House
from Jenny A (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report

Overall Experience

My mum became resident at Queen Elizabeth House from summer 2025, and still happily resides there. From the day she was admitted, we as a very close family have had 100% faith in how well she was cared for. With a long nursing background, and being very fussy about her care, I wanted to know she was

in the best place. Within a very short time my fears were allayed, and I could relax knowing she was in the care of wonderful and caring staff at all times. They are all so very kind and extremely professional. I'm there as lot, they never make me feel I'm in the way. They listen if I have concerns, and act on my suggestions as soon as I have voiced them. I watch them with other residents, they are kind and so caring with all of them, even the more difficult residents, they are just so lovely.
I wouldn't want my mum to be anywhere else now, we have great faith all is well as long as she is there.

Reply from Beverley Simms-Dick, Manager at Queen Elizabeth HouseThank you so much for your review, we will continue to strive to maintain the care quality as agreed with you and your loved one.

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Review of
Torkington House
from R K (Daughter of Resident) published on 5 January 2026 Submitted via Website • Report

Overall Experience

Torkington house provides outstanding care for its residents with considerate and very helpful staff who cater to the needs of the residents at an individual level. They understand the requirements of each resident and do their best to make sure every resident is looked after in the best possible manner.
My

personal experience with my father being there for over two years has been excellent and I am grateful that my father gets such exceptional care at Torkington. The management are all amazing and it is run so so well by Margaret who is the manager and she is always happy to help with any adjustments or when we need advise about my father. She has always been so supportive and all her team of care staff are exemplary. They arrange activities and outings for residents and are always welcoming when I visit. I am ease that my father is in a safe and secure and well looked after environment at Torkington House and I couldn't be happier with his care.

Reply from Esperanza Guidaven, Deputy Manager at Torkington HouseThank you very much for your wonderful and detailed feedback. We are truly grateful that you took the time to share your experience. Knowing that you feel your father is safe, secure, and well looked after is a real reassurance and a reward for the hard work and dedication of our staff. Your kind words are truly appreciated. The entire team will be delighted to know that their support, guidance, and commitment have made such a positive difference for both you and your father. We are also pleased that you value the activities, outings, and welcoming atmosphere we strive to create for our residents and their families.
Thank you again for your trust and confidence in Torkington House. It is a privilege to care for your father, and we are so pleased to have your support and the rest of your family members.
Warmest Regards,
The Torkington House Team

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Review of
Torkington House
from Liz M (Daughter of Resident) published on 5 January 2026 Submitted via Website • Report

Overall Experience

Some years ago when I was thinking that mum might need a care home in the future, I did a search of local ones online. Torkington House stood out for me then, because of the lovely heartfelt reviews. When the time came, it was them that I contacted first.
That was 3 years ago, and I have absolutely

no regrets. Mum, after a bit of settling in time, has thrived. She is relaxed and happy and quickly put on weight (which she needed). The staff are lovely, kind and respectful to the residents. There is a very low turnover of staff, which means they all know her well. They quickly spot if she is not her usual self and seek medical advice where necessary. She's 99 now, and I think that is down to the wonderful care she receives at Torkington House.
There's a lovely homely feel, and staff are always welcoming. Marie who manages the activities does a brilliant job. Mum has thoroughly enjoyed activities and trips out. I can relax knowing that she is happy, safe and very well looked after.

Reply from Esperanza Guidaven, Deputy Manager at Torkington HouseThank you so much for taking the time to share such a thoughtful and heartfelt review. Being able to support your mum as she approaches her 100th year is a real privilege for us. Thank you for trusting us with her care and for sharing your experience. To know that families feel reassured and at ease means a lot to us. We will pass on your lovely comments to everyone, especially Marie, who will be delighted to know how much your mum has enjoyed the activities and trips.
Warmest Regards,
The Torkington House Team

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Review of
The Meadowcroft
from Fiona M (Cousin of Resident) published on 23 December 2025 Submitted via Website • Report

Overall Experience

My cousin, Brian, was suffering from cancer and spent the last two months of his life at your lovely home. As I live overseas I was only able to visit him once (other family members were there everyday) but I found the home had a lovely atmosphere, his room was nice and airy, the staff were very friendly

(especiallyJaqueline who was with him the day I visited), and although he wasn't too aware of my visit I felt he was in no discomfort or pain, due to the good care he was receiving.

Reply from The Meadowcroft, team at The MeadowcroftDear Fiona, we are very pleased to hear about your positive experience while we looked after Brian. We take special pride in supporting our residents and families through end of life moments and it was a real privilege being part of your family's journey. We'll be sure to share your kind words with the team.

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Care Homes Owned by Greensleeves Care in London

Greensleeves Care Locations in London (5)

Greensleeves Care Reviews in London (277)

Speirs House

Speirs House

Speirs House

Speirs House

Speirs House

Speirs House

Speirs House

Speirs House

Torkington House

Torkington House

Torkington House

Queen Elizabeth House

Queen Elizabeth House

Queen Elizabeth House

Queen Elizabeth House

Queen Elizabeth House

Queen Elizabeth House

Torkington House

Torkington House

The Meadowcroft

Awards / Recognitions (10)

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