Greensleeves Care in Suffolk | 3 Care Homes

Review of
Broadlands
from Rosalie C (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report

Overall Experience

My father had his last 7 years at Broadlands. He was treated with love, kindness and always in a dignified manner.
The most important thing of all was, 'he was happy'

Reply from Anne Maas, Home Manager at Broadlands

It was our pleasure to look after Dad. He will be greatly missed.

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Review of
Broadlands
from Martin F (Son of Resident) published on 30 June 2025 Submitted via Postal Card • Report

Overall Experience

The staff moved very swiftly in getting my mother into the residential home. Once in everyone were most helpful any made the transition easy. Anything we asked for was provided. Advice and help was always very useful and freely given. Thank you all very much.

Reply from Anne Maas, Home Manager at Broadlands

Thank you for your lovely words. We love having your mother with us and is our pleasure to care for her.

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Review of
Henley House
from Andrew M (Son of Resident) published on 19 June 2025 Submitted via Website • Report

Overall Experience

What an excellent home this is, it has been one of the best choices we have made. My mum has been in the home for nearly a year and the care she has received, the activities provided and the staff's dedication has been brilliant. My mum's quality of life has improved and knowing this and that she is

so well looked after has given us such peace of mind, thank you.

Reply from Rebecca Bewley, Home Manager at Henley House

Thank you for those lovely words. We love to see positive changes when residents see there are benefits of friendship, company and stimulation from being part of the community at Henley House. Mum is very much part of the Henley family, and it's a privilege to have her here with such lovely support from her family. I'll ensure those comments are passed on to the team.

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Review of
Henley House
from Lynda M (Daughter-in-law of Resident) published on 19 June 2025 Submitted via Website • Report

Overall Experience

The home manager and mini bus driver went over and above to ensure that my relative was able to attend an event which they recognised was very important to her.
I find the senior carer excellent and feel that she really cares about the people she looks after.
I have no hesitation recommending all

of the facilities that Henley House has to offer and am confident in the care and commitment that they are giving my relative.

Reply from Rebecca Bewley, Home Manager at Henley House

Thank you for your kind words, it means everything to the team and is at the heart of what we do. If we CAN do something, we'll do our best to ensure our residents lead their best lives. Glad you all had a lovely day.

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Review of
Broadlands
from A T (Nephew of Resident) published on 22 May 2025 Submitted via Website • Report

Overall Experience

My wonderful aunt recently passed away after several years at Broadlands. From the moment we visited we knew this was going to be her forever home. From the warmth of the community and carers, the magnificent gardens, the activities, food and care she received we never had anything other than great

experiences .

Reply from Anne Maas, Home Manager at Broadlands

It was our absolute pleasure to look after your aunt, she will be missed so greatly.

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Review of
Broadlands
from Christine S (Daughter of Resident) published on 17 April 2025 Submitted via Postal Card • Report

Overall Experience

My mother died in Broadlands at the end of March, having resided there for almost 5 years. There is nothing that the management or staff could have done to improve the care and love provided. From day one, everyone was wonderful. My mother was not easy but Broadlands treated her with the utmost respect,

patience and dignity to the very end. I, and my family have been treated likewise. It is clearly a vocation to the staff. The end of life care was perfection. Thank you.

Reply from Anne Maas, Home Manager at Broadlands

Thank you for your kind words. It was our pleasure to care for your mother and to become part of your family.

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Review of
Harleston House
from M S (Son of Resident) published on 4 April 2025 Submitted via Postal Card • Report

Overall Experience

We are very happy with Harleston House. My father has a very good relationship with all the staff. The staff are so caring and hardworking. Everyone is so kind to hum, nurses, carers, cleaners... everyone! I am so happy we found this residence.

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Review of
Harleston House
from Nina D (Daughter of Resident) published on 28 March 2025 Submitted via Postal Card • Report

Overall Experience

This care home time after time exceeds expectations. Their wish come true and warmth of care initiatives created by their activity manager have been superb. My mother had a visit from a Shetland pony to the home, a group of residents celebrated the handing over of the lamp to start the pre-VE celebrations.

So much so both have created much interest from local papers, radio and tv. If ever there was an award for care home of the year then this one should win it. The staff treat residents as if they were part of their own family. To be honest, I cant praise them enough, thank you Harleston House!

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Review of
Harleston House
from John T (Son of Resident) published on 27 March 2025 Submitted via Postal Card • Report

Overall Experience

Mum had a spell in hospital during September 2024. Mum didn't do well there but on return to Harleston House as been helped back to the best she can be. All staff have encouraged mum to do more. The daily activities have stimulated mum to participate more than she did before. To be honest on discharge

from hospital we thought mum wouldn't make Christmas. Harleston House helped her to have a great Christmas.

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Review of
Henley House
from Debbie D (Daughter of Resident) published on 26 March 2025 Submitted via Postal Card • Report

Overall Experience

My dad has been in the home for a while now and I am very impressed with all the staff. They have been very supportive to my dad and also myself. I like the fact that they include all the residents. No one is singled out. The staff done the utmost to make the residents enjoy the festivities and I attended

the Christmas carol concert with Dad. Thank you.

Reply from Rebecca Bewley, Home Manager at Henley House

Thank you for your kind words. We try and be as inclusive as possible and enable all the residents to live their best lives, including friends and relatives as much as they'd like. Christmas was very special, thank you for supporting us as Dad's daughter and joining in the festivities and for your continued support.

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Review of
Harleston House
from Paula M (Daughter of Resident) published on 14 March 2025 Submitted via Website • Report

Overall Experience

Our overall experience is excellent. Dad has been treated with dignity and is looking better than he has for months. The care and support is wonderful. Staff are respectful and friendly. The management is obviously top class as the home is run so well. Dad's room is lovely. He has a window so he can

see the sky and we were able to put up his pictures and bring his own chair in. Everywhere is clean and well maintained. The food and drink look delicious - it's a long time since Dad has eaten so well. There are plenty of stimulating and fun activities going on daily and participation is not mandatory. Family as so pleased Dad is received the proper care as we discovered that we were unable to provide this.

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Review of
Henley House
from J R (Daughter of Resident) published on 14 March 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been in Henley House for a few months now and on every visit we have been welcomed by the very friendly staff. There are so many activities going on daily and families are invited to join in, it's a lovely atmosphere.

Reply from Rebecca Bewley, Home Manager at Henley House

Thank you for your kind words, it's good to know the team help residents and their relatives feel supported when there is a need for full time care. I will pass the lovely comments onto the team.

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Review of
Henley House
from Raymond C (Resident) assisted by family/friend published on 27 February 2025 Submitted via Postal Card • Report

Overall Experience

It's very good, excellent. I have no complaints. I wish I had come here 10 years ago. The staff are all very helpful and friendly, I enjoy all the activities, there is always something going on. The rooms are all very comfortable. The views are excellent and I couldn't wish for anything more. The managers

are all very nice. I recommend living here, I love it.

Reply from Rebecca Bewley, Home Manager at Henley House

Such a lovely thing to say, it's very good to hear. Thank you, I shall share these comments with the team, and thank you are your family for being such active members of our Henley community.

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Review of
Henley House
from Julie J (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report

Overall Experience

I want to take the time to send this review because I think it is important to let people know the difference staff here make to people's lives. Our lovely Mum went into Henley House in 2023. We spent a long time choosing the right place and I have to say that from the moment we walked in we knew this

was right for Mum. Mum has dementia and needs dedicated care, every single one of the staff who care for Mum are absolutely fabulous. She is always clean, happy and well cared for. Any difficult problems are handled professionally and caringly. Management run the facility brilliantly and it is beautifully clean. The reception staff are smiley and welcoming. Any family concerns and feelings are considered and we always feel valued.
I have no hesitation in recommending Henley House to anyone who has a dear relative who needs deeper care, it is not a 'facility' it is a home as in a place for our loved ones to live in comfort and where we can visit and spend time with them.

Reply from Rebecca Bewley, Home Manager at Henley House

Dear Julie, what lovely words. I will ensure these are passed to the team as it is a pleasure do what we do, and yes the team are what makes it so special here at Henley House. Thank you for your review and continued support.

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Review of
Henley House
from H C (Daughter of Resident) published on 16 January 2025 Submitted via Postal Card • Report

Overall Experience

Dad unfortunately was only a resident here for just over a week on the dementia floor, my brother and I were very impressed with the care he received until he passed away unexpectedly.
We wanted mum to come here initially, for respite care after a lengthy and traumatic stay in hospital where she lost

a lot of mobility due to heart failure. We are very happy with the care mum received, especially as the care is complex. Small niggles but we feel confident they get addressed.

Reply from Rebecca Bewley, Home Manager at Henley House

Thank you for the lovely review. It has been a pleasure to enable Mum to improve from her stay in hospital and following the loss of her husband. Her specialist dietary needs are complex, but nothing we cannot handle and she has most definitely become one of the Henley House family of residents.

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Review of
Henley House
from D P (Resident) published on 16 January 2025 Submitted via Postal Card • Report

Overall Experience

I arrived in the summer needing to change from intermittent care. I am now as fully independent as possible and enjoying my life. Thanks especially to the in house staff who make this possible every day. All make me feel as though I'm the only one, kitchen staff make the extra effort to make my diet

safe.

Reply from Rebecca Bewley, Home Manager at Henley House

It has been so lovely to see you flourish and become one of the Henley House family of residents. I am also happy to continue to be your 'personal shopper' for all your preferred specialist food, we try to go above expectations when these things make a difference to someone's day. It is also a pleasure for you to have your family here for celebrations, this is your home to use and all are welcome. So thank you for such a lovely review, I will pass on the comments to the team.

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Review of
Henley House
from M W (Son-in-law of Resident) published on 15 January 2025 Submitted via Postal Card • Report

Overall Experience

Henley House, in my experience is the best care home I have visited. The building its self is very impressive, all the carers and seniors we have encountered, not to mention the cleaning staff have been amazing in the three years my mother in law has been living here.
It's hard to find anything to

grumble about. Highly recommended care home, in my opinion.

Reply from Rebecca Bewley, Home Manager at Henley House

Thank you so much for your kind comments, I will pass these onto the team. They are indeed 'amazing' and I'm proud to lead such a caring group of people who strive to make the residents' lives as full as possible.

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Review of
Henley House
from Steve D (Friend of Resident) published on 19 December 2024 Submitted via Website • Report

Overall Experience

I was lucky enough to be invited to the Xmas Quiz at Henley House and had a lot of fun. I loved the feel of the home, modern, clean and seasonally decorated. The event was very inclusive and laughs and smiles were in abundance.

Reply from Rebecca Bewley, Home Manager at Henley House

Thank you for your kind words, our quizzes are legendary and you are always welcome to attend, we definitely encourage our residents to live their best lives, so any suggestions for activities or events are always welcome. Thank you again and hopefully see you on a team at the next quiz!

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Review of
Broadlands
from Lesley D (Daughter of Resident) published on 26 November 2024 Submitted via Website • Report

Overall Experience

Broadlands is outstanding in all aspects. A beautiful setting, warm, caring team who go to extreme lengths to provide daily entertainment and close attention without a feeling of control, excellent meals in a hotel-like setting. My mother feels very much at home and well looked after.
As I live abroad,

it is such a relief to know she is content and settled and, as she herself says, couldn´t be in a better, happier place.
So many thanks to the Broadland team.

Reply from Anne Maas, Home Manager at Broadlands

Thank you for your lovely comments. It's our pleasure to look after your Mum.

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Review of
Broadlands
from Susan L (Daughter of Resident) published on 4 November 2024 Submitted via Website • Report

Overall Experience

Our dad died recently at Broadlands at the age of 106. Initially, he went to Broadlands for a two-week respite period but it was so successful that he decided to stay and it wasn't long until he began to refer to it as "home". He had two very contented years there and it made for a very happy last chapter

to his long life. He always spoke so highly of all the staff and said he felt looked after with what felt like love. The house is very comfortable and well-maintained and the garden leading down to the Broads is really beautiful. There are activities twice a day as well as trips and visits from various entertainers and others from the local community. Mealtimes feel almost restaurant-like with high-standard, home-cooked food. All the staff were warm and welcoming and there was a lot of laughter and fun. There was always someone to talk to and something going on. We felt able to trust staff to care for Dad and communication with us was excellent. We highly recommend Broadlands.

Reply from Jo London, Administrator at Broadlands

Thank you, Susan, for your lovely comments, it was our absolute pleasure to care for Dad.

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Care Homes Owned by Greensleeves Care in Suffolk

Greensleeves Care Locations in Suffolk (3)

Greensleeves Care Reviews in Suffolk (180)

Broadlands

Broadlands

Henley House

Henley House

Broadlands

Broadlands

Harleston House

Harleston House

Harleston House

Henley House

Harleston House

Henley House

Henley House

Henley House

Henley House

Henley House

Henley House

Henley House

Broadlands

Broadlands

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