Greensleeves Care in Suffolk | 3 Care Homes

Review of
Harleston House
from J T (Son of Resident) published on 26 January 2026 Submitted via Postal Card • Report

Overall Experience

Mum has been at Harleston House for 3 1/2 years. Her care has been excellent through out as her condition has declined. All the carers have time to talk to mum so they can address her wishes and needs. Mum is less able to join some of the activities but is still included when she is interested, I am

very happy mum chose to live in Harleston House which has become her home.

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Review of
Harleston House
from Becky D (Granddaughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report

Overall Experience

Harleston House is a very welcoming and warm home filled with happiness, love and lots of laughter. All the carers and activity coordinators are worth their weight in gold. A lovely, relaxed environment for service users and their families. Highly recommended.

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Review of
Harleston House
from Sharon C (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report

Overall Experience

Mum has been in Harleston House for 18 months now. I am one of three sisters, and we are all very happy with the care she receives on a daily basis. The home itself is warm and welcoming with a pretty garden. Mum's room is light and airy and always clean. The staff are lovely and really do care about

the residents. Mum is always clean and in clean clothes every day. The food is very good, and the entertainment and activities are endless. As a family, we feel that mum is receiving the best care she possibly could, outside of the family home, which unfortunately, we are unable to provide 24/7

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Review of
Harleston House
from A B (Sister of Resident) published on 26 January 2026 Submitted via Postal Card • Report

Overall Experience

Overall satisfied , good staff always willing to assist. good atmosphere for residents. Family members are always welcomed. Food and drink are available at all times. Activity staff are always accommodating. There is a a lot going on for the residents to do at all times. Medical issues are addressed

without any problems.

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Review of
Harleston House
from R B (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report

Overall Experience

Overall, a very good care home. Mum is safe and happy, which is the most important thing. All the staff are friendly and helpful. The excellent activities and entertainment staff are always upbeat and try to include all residents in activities. I know if I have any concerns I can just ring.

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Review of
Harleston House
from Janice S (Niece of Resident) published on 26 January 2026 Submitted via Postal Card • Report

Overall Experience

My aunt has been in your care for over a year now. She appears to be happy and content. She is always clean and tidy. The food always looks amazing, and plenty of fluids. The entertainment is brilliant, lots of variety, everyone appears to enjoy it, and all the staff appear to be happy in their workplace.

Well done. Keep it up.

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Review of
Harleston House
from Debbie T (Daughter of Resident) published on 20 January 2026 Submitted via Website • Report

Overall Experience

I cannot praise this care home enough. The staff are absolutely wonderful and it gives me great peace of mind knowing my mum is so well looked after. She is genuinely happy there, which means everything to me.
The level of care, kindness, and attention she receives is outstanding, and the activities

are amazing - there is always something engaging going on that keeps her active and smiling. It truly feels like a home, not just a care facility.

Reply from Susan Graham, Registered Manager at Harleston HouseThank you for your lovely review. As manager I feel blessed to have such an amazing staff group, Its so lovely when I can share these positive compliments about there care to them, it means a lot to them.

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Review of
Harleston House
from P K (Granddaughter of Resident) published on 20 January 2026 Submitted via Website • Report

Overall Experience

I have nothing but positive things to say about this care home. From everything I've seen, the standard of care is excellent and my relative is very well looked after. The staff are kind, attentive, and genuinely amazing, and it's clear they really care about the residents. It's reassuring to know she's

in such good hands.

Reply from Susan Graham, Registered Manager at Harleston HouseThank you for your review. Harleston House, have very dedicated staff who are passionate about there work.

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Review of
Harleston House
from K S (Friend of Resident) published on 20 January 2026 Submitted via Website • Report

Overall Experience

I have been visiting a friend of a service user for 2 years now and have become very fond of the staff and other service users.
The carers and activities lead are very bright, confident and always very welcoming and extremely caring and professional to our families, friends and service users.
I

enjoy coming in to see my friend and to also have a friendly chat with others.
I have made a couple of friends from just coming into the home also and I always feel so comfortable being around everyone.
The carers work so hard in their jobs and even when sometimes it becomes challenging for them, they don't ever show strain or change character.
I really think this home is one of the most friendliest and brightest homes I've been in.

Reply from Susan Graham, Registered Manager at Harleston HouseThank you for your kind words and positive feedback.

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Review of
Henley House
from Michael K (Son of Resident) published on 12 January 2026 Submitted via Website • Report

Overall Experience

In September 2022 when Social Services instructed us to visit local care homes in order to find a new home for mum, we were so lucky to have discovered Henley House and cannot imagine she could possibly have been looked after by more caring, fabulous people.
Life always seems to be busy for residents,

and through the past three years we have been constantly surprised by the wide range of activities they have provided, and we will always treasure the images we have of mum doing everything from baking cakes to handling exotic animals. They even managed to get her out on the river Orwell, an adventure we know was really special for her.
We have been humbled by the care and attention that mum has received, not just during the period when dementia became a serious threat to life, but throughout the whole of her stay. A lovely home, staffed by lovely people, and very easy to recommend.

Reply from Rebecca Bewley, Home Manager at Henley HouseDear Mike, we are humbled by your kind words. Henley is special, it's all due to the residents, team AND relatives and visitors that make it so. I shall pass this onto the team and thank you for your involvement in our Henley 'family'. Please don't be a stranger, we will always remember Mum.

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Review of
Henley House
from Sharon B (Daughter of Resident) published on 5 January 2026 Submitted via Website • Report

Overall Experience

Couldn't have wished for a nicer home than Henley House. When mum moved in, obviously as a family we were worried how mum would adjust, aswell as the family accepting this new normal. Henley House has become mums home aswell as feeling comfortable for the family to visit. Mum has a beautiful room &

private ensuite. There's so many activities scheduled, which I like to get involved in too, Activities staff do a fantastic job. You can clearly see, that all the staff love what they do, they are so caring & have a natural nurturing nature. Knowing mum is well cared for, helps to relieve the worry we had.

Reply from Rebecca Bewley, Home Manager at Henley HouseThank you for your very kind words, we shall share these with the team. Reviews show those looking for care for their loved ones, what to expect from personal, experience but we also appreciate the support you give Mum, and as it's her home, it should also feel yours and free for you to visit at any time. Thank you again.

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Review of
Broadlands
from M P (Niece of Resident) published on 4 December 2025 Submitted via Postal Card • Report

Overall Experience

We cannot be more grateful for the excellant care given to our aunt throughout the 4 years that she was resident at Broadlands. All the management staff are so kind and friendly and everyone is treated as family. We were also so grateful for the lengths Broadlands went to to enable our aunt to return

there in her last few weeks rather than remain in hospital. She could not have had better care.

Reply from Anne Maas, Home Manager at BroadlandsThank you for your lovely review. It was our pleasure to look after your aunt, she is greatly missed.

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Review of
Henley House
from Julie W (Daughter of Resident) published on 20 November 2025 Submitted via Website • Report

Overall Experience

I have been meaning to send my sincere thanks & gratitude to all the staff of Henley House for the diligent way my dear mum has been cared & looked after.When she arrived in March of this year mum was a bag of nerves,living on her own for almost 10years of losing Dad,became too much,plus loosing a

son,she did remarkably well up to that point.Not wanting to leave her own home, mum just couldn't cope anymore.Mum originally just went in for a six week trial.Mum has blossomed since then,she is no longer lonely,worrying about things.Mum looks so well,she loves the staff & says how wonderful they all are.Mum has a lovely room,with bits & pieces of hers to personalize it.She even has showers now before it would have been a strip wash.Mum participates in most activities,she is enjoying life again,which I her daughter am happy,as I live away,this has given me peace of mind knowing my dear mum,is the person she used to be.So my deepest thanks to you all,you are truly marvellous at what you do.

Reply from Rebecca Bewley, Home Manager at Henley HouseWe are truly touched by your words about Mum. We are so lucky to have a special family of staff and residents here and it is so lovely how Mum has been welcomed by them and is very much at home here. Thank you for your kind words Julie, I will share them with all the team.

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Review of
Broadlands
from J C (Son of Resident) published on 20 November 2025 Submitted via Postal Card • Report

Overall Experience

In the 6 months since Mum has been a resident of Broadlands we have seen an improvement in her wellbeing & engagement with friends & family. The care home staff have been welcoming & supportive to both Mum & our family. This has resulted in a smooth move into the home. All the home staff seem comitted

to giving all the residents good care in a quality environment. Its great to feel such a wellcoming atmosphere & cooperation working.

Reply from Anne Maas, Home Manager at BroadlandsThank you very much for your review and lovely comments.

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Review of
Broadlands
from T R (Son of Resident) published on 10 November 2025 Submitted via Postal Card • Report

Overall Experience

My mother has resided at Broadlands for over 2 years. During this time both she & I have been reasonably happy with her care & treatment at the home. The one issue that I have is the increase in residential care fees, whilst I realise that costs increase for all of us, I feel that over double the national

inflation rate for both last year 24/25 & this 25/26 is excessive.

Reply from Anne Maas, Home Manager at BroadlandsThank you for your review, we understand concerns about fee increases and always strive to keep them as low as possible. The 2025-26 review reflects rising costs affecting the entire care sector, including higher Real Living Wage rates, National Insurance contributions, and general cost-of-living increases such as food, water, and waste collection. As a Real Living Wage employer, we're committed to paying our carers fairly in line with national guidance. While the NHS is exempt from National Insurance Contributions, unfortunately, Social Care isn't, nor are our suppliers who have had to pass these costs on. These government changes, and wider inflation has made care delivery more expensive. Despite these pressures, we continue to monitor and renegotiate contracts to control costs while maintaining the high quality of our services.

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Review of
Broadlands
from Rosalie C (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report

Overall Experience

My father had his last 7 years at Broadlands. He was treated with love, kindness and always in a dignified manner.
The most important thing of all was, 'he was happy'

Reply from Anne Maas, Home Manager at BroadlandsIt was our pleasure to look after Dad. He will be greatly missed.

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Review of
Broadlands
from Martin F (Son of Resident) published on 30 June 2025 Submitted via Postal Card • Report

Overall Experience

The staff moved very swiftly in getting my mother into the residential home. Once in everyone were most helpful any made the transition easy. Anything we asked for was provided. Advice and help was always very useful and freely given. Thank you all very much.

Reply from Anne Maas, Home Manager at BroadlandsThank you for your lovely words. We love having your mother with us and is our pleasure to care for her.

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Review of
Henley House
from Andrew M (Son of Resident) published on 19 June 2025 Submitted via Website • Report

Overall Experience

What an excellent home this is, it has been one of the best choices we have made. My mum has been in the home for nearly a year and the care she has received, the activities provided and the staff's dedication has been brilliant. My mum's quality of life has improved and knowing this and that she is

so well looked after has given us such peace of mind, thank you.

Reply from Rebecca Bewley, Home Manager at Henley HouseThank you for those lovely words. We love to see positive changes when residents see there are benefits of friendship, company and stimulation from being part of the community at Henley House. Mum is very much part of the Henley family, and it's a privilege to have her here with such lovely support from her family. I'll ensure those comments are passed on to the team.

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Review of
Henley House
from Lynda M (Daughter-in-law of Resident) published on 19 June 2025 Submitted via Website • Report

Overall Experience

The home manager and mini bus driver went over and above to ensure that my relative was able to attend an event which they recognised was very important to her.
I find the senior carer excellent and feel that she really cares about the people she looks after.
I have no hesitation recommending all

of the facilities that Henley House has to offer and am confident in the care and commitment that they are giving my relative.

Reply from Rebecca Bewley, Home Manager at Henley HouseThank you for your kind words, it means everything to the team and is at the heart of what we do. If we CAN do something, we'll do our best to ensure our residents lead their best lives. Glad you all had a lovely day.

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Review of
Broadlands
from A T (Nephew of Resident) published on 22 May 2025 Submitted via Website • Report

Overall Experience

My wonderful aunt recently passed away after several years at Broadlands. From the moment we visited we knew this was going to be her forever home. From the warmth of the community and carers, the magnificent gardens, the activities, food and care she received we never had anything other than great

experiences .

Reply from Anne Maas, Home Manager at BroadlandsIt was our absolute pleasure to look after your aunt, she will be missed so greatly.

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Care Homes Owned by Greensleeves Care in Suffolk

Greensleeves Care Locations in Suffolk (3)

Greensleeves Care Reviews in Suffolk (192)

Harleston House

Harleston House

Harleston House

Harleston House

Harleston House

Harleston House

Harleston House

Harleston House

Harleston House

Henley House

Henley House

Broadlands

Henley House

Broadlands

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Broadlands

Henley House

Henley House

Broadlands

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