Care Homes Owned by Greensleeves Care in Suffolk

My wife has been in Henley House for 5 weeks. She settled in very quickly, the carers are wonderful and cope well with her mood changes. As a relative I feel strongly that the link between me and the care home is very much treated as a partnership I feel like one of the family and am involved in every aspect of my wife's care.

The staff were caring, thoughtful, considerate & treated my father with dignity. The facilities are very clean & tidy. Activities are geared up appropriately & everyone is included in some capacity. The whole set up is for the resident to be as comfortable as possible and to make it their home

I'm sure our Mum is safe, comfortable and content at Henley House.

I am happily living at Henley House. The staff are all very nice and kind to me. I feel safe and well looked after. I have a lovely room which is clean and fresh. I love looking at the horses from my room. The meals are very good, and I enjoy having drinks and biscuits on crackers throughout the day.

My parents have been living together at Henley House for 4 years now. From the moment they moved in, I knew I had made the right decision for them. The staff and management are wonderful. They are kind, caring and respectful. The activities that are provided are amazing. The home is beautifully clean and tidy, and the rooms are stunning. My sister and I visit most days between us, so we can see first hand how Henley House is run - it's like being with family on every visit.

Thank you to the whole team, it's clear that you truly care about the wellbeing and dignity of the people you care for.

I found the Henley House staff were excellent in their care and support, and I enjoyed my two weeks respite care there.

Broadlands is a lovely place to come and visit my relative, friendly happy staff, well maintained, clean, they involve everyone in lots of daily activities. and very attentive to my nannys care.

Overall, the quality of care that Mum receives at HH is excellent and we are so pleased we made the decision to move her here. With improved communication from management, the experience for us as a family would be even stronger.

Since my parents have been in the care home, a few years ago now, they have been very well looked after. The carers are so kind and understanding. The activities put on for the residents are amazing, and the meals are excellent. All the staff are very approachable, but one of the managers wasn't quite so much when she was at the home. I was so pleased that my parents moved into the care home we chose for trhem and it is the best decision we made for them.

My mother has lived at Broadlands for 8 1/2 years. Her health has steadily deteriorated during that time, as could be expected for a 92 year old. However, the care here has been consistently excellent, not only for her physical well-being, but also mental and emotional health. All staff show compassion and one has even used her Sundays off to collect Mum and take her to church. He family are kept well informed of the quality of her daily life and of any problems. The home has a lovely caring atmosphere and is brilliantly managed.

Everyone made to feel very welcome.

My sister seems comfortable, being well looked after, clean and tidy. The staff do their very best to encourage her to join in with all of the activities so that she gets the best out of life that Broadlands can offer. Thank you Broadlands.

Had a fantastic time in. Very well looked after right until the end.

Mum has been at Harleston House for 3 1/2 years. Her care has been excellent through out as her condition has declined. All the carers have time to talk to mum so they can address her wishes and needs. Mum is less able to join some of the activities but is still included when she is interested, I am very happy mum chose to live in Harleston House which has become her home.

Harleston House is a very welcoming and warm home filled with happiness, love and lots of laughter. All the carers and activity coordinators are worth their weight in gold. A lovely, relaxed environment for service users and their families. Highly recommended.

Mum has been in Harleston House for 18 months now. I am one of three sisters, and we are all very happy with the care she receives on a daily basis. The home itself is warm and welcoming with a pretty garden. Mum's room is light and airy and always clean. The staff are lovely and really do care about the residents. Mum is always clean and in clean clothes every day. The food is very good, and the entertainment and activities are endless. As a family, we feel that mum is receiving the best care she possibly could, outside of the family home, which unfortunately, we are unable to provide 24/7

Overall satisfied , good staff always willing to assist. good atmosphere for residents. Family members are always welcomed. Food and drink are available at all times. Activity staff are always accommodating. There is a a lot going on for the residents to do at all times. Medical issues are addressed without any problems.

Overall, a very good care home. Mum is safe and happy, which is the most important thing. All the staff are friendly and helpful. The excellent activities and entertainment staff are always upbeat and try to include all residents in activities. I know if I have any concerns I can just ring.

My aunt has been in your care for over a year now. She appears to be happy and content. She is always clean and tidy. The food always looks amazing, and plenty of fluids. The entertainment is brilliant, lots of variety, everyone appears to enjoy it, and all the staff appear to be happy in their workplace. Well done. Keep it up.