Care Homes Owned by Greensleeves Care in Buckinghamshire

hesitation in recommending Tickford Abbey, particularly for those with complex needs.

Having a loved one with Alzheimer's isn't easy, but whenever we have any concerns, the staff are always available to talk through any issues and help Dad. That gives the family real peace of mind, fully believing that Tickford has his best interests at heart.

My dad has been a resident at Tickford Abbey for 2 years and the care he receives here is outstanding. All of the staff here are so kind, caring, respectful and friendly. My dad has dementia and finds even simple tasks very difficult but the staff are so understanding and patient with him and nothing is too much trouble. There is a real friendly feel at Tickford and whenever we visit, we are always made to feel welcome. There is always a member of staff available to speak to should we need to discuss anything regarding my dad. There is great attention to detail in everything they do at Tickford to ensure the residents are happy here and to ensure their wellbeing, from the excellent nutritional and varied meal options to a great variety of activities so everyone is considered. Knowing that my dad is being so well cared for at Tickford gives our family great peace of mind. We would highly recommend.

My father has been a resident at Tickford for over 12 months. He has both dementia and mental health issues. However, the staff really understand how to keep him engaged and cater for his complex needs. I haven't seen him so happy in 20 years. we decorated his room so he feels at home. This really is a unique place with staff that care. Awesome job Tickford

Always made very welcome when I arrive. My friend is always happy and never has a bad word about the place. The staff are excellent and very caring. I wish I could have my own mother here as well.

My mum has always received excellent care from all the staff at Tickford Abbey. Mum has lived at Tickford Abbey for past 7 years and the level of care has always been consistent. The staff are always friendly and welcoming whenever I visit and I am always kept informed.

The home itself is always clean and well maintained.

I'm extremely grateful for everything they do and would highly recommend this care home

Tickford Abbey has a friendly, homely feeling . There is always something going on and staff are always aware of their residents, popping their heads round doors saying hi and enquiring after needs ,which includes tea and cake, most enjoyable.

Our mother has received excellent care during her stay at the care home. Nothing is too much trouble for the staff and management team.

my mother is always cared for extremely well in difficult circumstances (she doesn't want to be in a care home ) , she can be uncooperative at times but always appreciates friendly care and help she receives

We found Tickford Abbey and its staff to be very good. They are very good with mum who is not the easiest person look after there patience is wonderful. Its really nice to see how much time they spend with all the residents with a variety of activities.

I am very impressed with Tickford Abbey in many ways. I have experienced care homes in the past, but Tickford Abbey is more than a care home. I've never seen so many activities, all very well organised and so varied. Dad is always busy doing something, where as before he was bored and lonely. It has brought him back to life in so many ways. The staff interaction is also appreciated as dad really enjoys this. He has become sociable again. It is also a relief to see him eating well again. The meals are so good, I often joke with him that he's in a 5* hotel. A huge thanks to the staff of Tickford Abbey as it is the people who make a care home and you are all appreciated. Not only do you take care of dad well, but your support for the family also helps on this difficult journey for everyone. Thank you!

The grounds are beautiful and well tended.

We cannot speak highly enough of the incredible care and compassion shown to my mother-in-law during a 6 month stay at Tickford Abbey. From the moment she arrived, the staff made a genuine effort to get to know her as an individual and she settled quickly.

We were impressed by the amazing range of activities and events for the residents. From arts and crafts to music sessions and outings, there was always something happening! Plus, being able to see these activities on Tickford's wonderful social media page meant so much to us as family members who live some distance away.

We wholeheartedly recommend Tickford to anyone seeking exceptional care for their loved one.

Father went into Tickford Abbey for 2 weeks to recuperate. After 2 weeks Father was looking more healthier and happier than he has for years and wanted to stay full time, which the staff are helping make happen. This isn't surprising, due to from the minute my Father and I walked into this wonderful Home, the staff made him feel like a guest not a patient. You can tell the staff enjoy their work and being here by the way they are with all the residents and the way they treat each other, it is wonderful to see and made me feel we have done right by intrusting them with Father. I can not thank them enough for the turn around in my Father's physical and mental heath, if I had not seen this with my own eyes I wouldn't have believed it. Whenever we go to see my Father we are made to feel welcome. Father always now has something new to tell me in what he been up to, from getting the questions right in the quiz, to see the pony's! Happy home, happy Father, happy life! Thank you.

With a spacious room overlooking the beautiful gardens for our dad the atmosphere here is more in keeping with a nice hotel than a standard care home. The manager and team have taken the time to assess the rapidly changing needs of our dad and advise and support us (his daughters). The staff are amazing, very caring, always friendly and respectful. Visitors and family are always welcomed. A lot of thought is put into the many stimulating activities offered encouraging interests and interaction for the patients. Similar attention is given regarding meals, with nice menu cards issued and offering good home cooking. 'Famileo' is the newest concept offered where family members can post photos and send messages which their loved one receives fortnightly as a personal newspaper. Our dad appears to have settled in to the new surroundings remarkably quickly and if I have any regrets it is that we couldn't persuade him to make this decision at a time when he would have benefited from it more.

As a family, we feel there could be no better place for my uncle to be cared for than at Tickford Abbey. The staff are always cheerful and available. They pay attention to the small things that make a big difference to each resident. The smaller scale of the home and the non-profit ethos are really felt. The place is full of warmth, music, colour and cheer. There's always some activity or another in progress or coming up on the planner. The old abbey building and the gardens are full of character. A warm and caring atmosphere that makes you smile.

Mum is generally happy here she likes the food and the staff. The home is very warm and homely and the room is tidy and clean. If any issues are raised they are health quickly and satisfactorily.

We cannot speak highly enough about Tickford Abbey. The manager and her team take great care of our dad. They are caring, supportive and kind and have taken the time to get to know him and us, his family. They supported Dad perfectly with his two recent cataract operations and were on hand to take him to a blood test when we couldn’t make it. He is treated at all times by everyone with dignity and respect. They go above and beyond in every way. They put on an excellent Coronation party and a Birthday party for one of the residents, this last weekend was lovely, both with fabulous food and entertainment in a huge marquee on the lawn, a lovely setting with lovely people. We recommend Tickford Abbey 100%.

Mum unfortunately had to go into respite care the week before COVID lockdown, so sadly respite became permanent. It was a really hard time for everyone, the home did an amazing job of protecting and caring for residents whilst under such huge pressure, with poor support. We were overjoyed when we could visit, my first visit with my sister was something we'd been really worried about, and built up over time- we needn't have worried. It was clear that, whilst her condition has worsened, she's well looked after and happy, had bonded with staff members, and was comfortable where she was. It's lovely to see the same staff each time; care often has a high staff turnover, having a negative impact on residents. The staff are always lovely, her face lights up when she sees her favourites! I love to see the activities online, it's reassuring to see residents having fun and well cared for when I'm too far away to visit. What we're seeing gives us confidence in Mum's care- thanks for all you do.