I honestly can't speak highly enough of this care home. The staff are absolutely wonderful, kind, patient, and genuinely caring. They always take the time to help, and nothing ever feels like too much trouble.
My dad has dementia and, at times, he can be very stubborn, rude, and difficult to communicate with. Despite this, the staff handle every situation with remarkable patience and understanding. They always manage to calm him down, which takes real skill and compassion. Knowing he's treated with dignity even during difficult moments gives me enormous peace of mind.
The meals are excellent, with plenty of choice, and the food is always tasty, healthy, and well prepared.
What really stands out is the communication. The team regularly phones to check in and asks if there are any issues or improvements I'd like to suggest. That level of openness and care makes a huge difference.
I'm extremely grateful for everything they do and would highly recommend this care home
↩Reply from Pat Laing, Manager at Tickford Abbey
Thank you so much for taking the time to leave us such a lovely review. It our absolute pleasure taking care of your Dad. I will pass on your comments to the Team