Care Homes Owned by Greensleeves Care in Isle of Wight

My mum moved in as a new resident early Nov 2025. She was worried about the move and not knowing anyone but this was necessary for her well being and safety due to dementia. I'm very pleased and impressed with the home, I stayed with mum on moving in day and had lunch to settle her in. We struggled to settle her and the staff suggested we stay away for some days, which was very difficult for my father. It's very clean, the staff are always welcome and have really helped to settle mum to her new way of living. They made a wonderful job of throwing an afternoon tea party for my mum's 90th birthday and mid November. She's making a few friends and joins in with some of the activities eg singing to music. The food is excellent and we joined her for xmas day dinner. I do not live locally and now I can relax knowing my mum is being care for and is safe.

I am very happy here and have no complaints.

The Briars staff are all so very friendly and always willing to listen. The home is very clean and the staff always welcome us and make us comfy with our sister and a drink.

My husband lives at The Briars. Residents are cared for exceptionally well and always as individuals. All staff go out on a limb to form a warm and friendly bond with residents. Always a distinct aura of positivity, so helpful for residents and their visitors. I would not hesitate in saying this welcoming home deserves it's many awards. My sincere thanks to everyone.

Firstly I live in Devon so can manage to visit my sister only 3-4 times a year. I see very little of The Briars but very happy to what I do see. My sister is always looking well dressed and care for and with dignity. But always wanting to get out!! I am satisfied to know that she is now allowed out alone for her safety. I also hear of activities when I phone and seen videos of her joining in. I am told she eats very little but she always has a choice. I appreciate getting phone calls from staff concerning any health problems.

Taking preferences. The staff are a credit to your company.

Mum has been at The Briars since 2023. Dad joined her in 2025 until his death in July 2025. The evening Dad died, the staff were marvellous & we were treated like family which we were very grateful. Mum has dementia & is virtually non verbal & has to be fed but all the staff treat her with dignity. In my opinion we have been very lucky to find The Briars.

My comments relate more generally to the home rather than the last visit in December 2025. The care, support and meals are excellent. As a social worker said 'it passes the Mums test' meaning it would be ok for one's Mum to be looked after there. Being an older property it doesn't have what some newer homes have that is a private lounge with coffee table etc so visitors can have a private chat with residents.

As a family we are grateful for the outstanding care dad receives from all the staff at the Briars. We always find the staff kind, compassionate and the senior staff extremely approachable when discussing Dad's care or any concerns. It is a peace of mind knowing that Dad is well liked and treated with respect. He enjoys the leisure time that he is able to spend in the dining room or lounge. The home is clean with a warm and welcoming atmosphere. We would definitely recommend the Briars to other families.

This is an honest account of my observations when I visited in December, and therefore, these comments are only a snapshot of her time at the home. Unfortunately as I'm not resident on the island, my visits are infrequent. But I'm pleased to say I have no concerns regarding her care so far.

Since arriving at the Briars, my father has settled in really well and always appears happy and content with the care that is being provided to him. He particularly enjoys the range of food on offer. He doesn't really join in with activities, but feels happy and secure in the residence, and enjoys regular visits from friend and family.

They had come from the mainland following the passing of my sister in December 2025. When my father passed away in June 2025, my mothers dementia really progressed with all the trauma and greif and the home felt they were no longer able to meet her needs.

From the day she 'moved in' the staff supported her with care and compassion and quickly seemed to undestand her dementia and how the transer would be best supported, to minimise her potential anxiety and confusion.

My mother, I feel is still settling, but getting more familiar with the environment, which at times is busy, but seems organised and is welcoming.

All the staff are friendly and approachable and clearly have a good knowledge of how to support residents with differing dementia needs with kindness and dignity.

Amazing carer, compassionate and kind toward resident. Had to apply for social-funding and as a family are so pleased she is able to stay at the home due to the care resident receives.

My mother has lived in The Briars for several years there has always been a welcoming atmosphere when I have been there. Family members are also welcomed. I have no faults with any of the staff. I like the way that they tell mum what they are going to do. I.e helping with washing and dressing her. Always with a pleasant manner. I have no concerns.

My friend has been very happy in The Briars and is well cared for. Her clothes are always clean and freshly ironed and his has been true on dozens of visits. Staff take care to ensure that she is given meals that are tasty and she always has the chance to enjoy her favourite foods.

Difficult situations are defused immediately and with humour. They always very conscientious in giving out her medication, making sure she takes it and referring ailments and medical concerns to the doctor. Residents are treated with compassion, dignity and understanding.

Some of the home's facilities are rather basic but they make the best use of them that they can. The garden is very pleasant and residents can sit outside in summer and there is also shelter from the sun. It would be better if staff meetings and training could take place somewhere else than one of the lounges at the end of the building as it limits space and toilet facilities for residents. Security for residents is excellent.

I am so pleased with the care my mother receives at The Briars. She has been here for nearly 4 years and is part of The Briars family. I am greeted with kindness and love everytime I come to visit from all members of the wonderful staff.

As a trusted friend and POA I have so much confidence in the care that The Briars is giving. To know that the care and everything given is of such a high standard enables me to know that I have made the right decision.

I would like to say thank you to all the staff at The Briars as my mum has settled in at ease. She has made so many improvements since her stay at the care home. The staff are very friendly and helpful and always making my mum smile. Always clean when I go to my mum's room and tidy and it always smells fresh. I don't have any complaints, and very satisfied with the care that they are providing. Never seen my mum smile so much which makes me smile when visiting.

After the decision to place mum into care, any concerns we had went very quickly after she settled in within weeks. She loves it! The staff are caring and compassionate there's lots of interaction and we enjoy visiting and seeing staff and residents together.

Our dear friend was a resident for just over 3 years. In this time, the standard of care was exceptional. The management and all the care staff were all very approachable and attentive. Our friend passed her last years being happy and comfortable. The Briars itself is maintained to an exceptionally high standard of cleanliness and decoration. Good management, good staff, makes for a very pleasant environment. My sincere thanks to you all.