Care Home Owned by Kingsley Healthcare Group in Essex

staff have always kept me up to date with how mum is doing but all staff from the kitchen to the cleaners deserve a mention. There is a constant programme of things to do to keep mum motivated provided by an excellent entertainment staff. A truly wonderful place for my mum to be cared for.

is put into keeping residents entertained, with many activities organised inside the beautiful home along with visits to the garden centre, local cinema and dementia choir etc.
This years Christmas decorations were absolutely beautiful and such care taken to give everyone a special Christmas.
We feel very happy to know Mum is safe and happy and well cared for at Colne House.

in everything they do.

The home offers a wonderful variety of fun, engaging, creative and stimulating activities that keep residents active and connected. They involve the local community beautifully with regular family focused events, creating a sense of belonging that means so much to the residents and their families.

Most importantly, my mum is happy and that gives me enormous peace of mind. I feel completely reassured by the manager and the team's unwavering commitment to the highest standards of personal care and service. It is not a care home, but truly a home that cares, and I can't recommend Colne House highly enough.

volumes about the pride the team takes in their work.

The building itself is beautiful, set within stunning gardens that make every visit a pleasure. We are always made to feel welcome, and the kindness of the staff shines through in everything they do. The food and the menu on offer are amazing, with so much thought put into providing variety and quality. The range of tailored activities is impressive. Truly outstanding care in every sense.

and colour co ordinated !
The home is beautiful and the team work so hard to maintain and decorate it at the highest possible level.
Then what matters so much to us all is that we are as mum's family, always treated as part of the Colne House family and with such a warm welcome.
Support plans are reviewed monthly and we are always consulted.
The menus are good and food quality very good too.
The entertainment team get to know residents very well and their families too and personal interests are encouraged and supported.
We couldn't be happier with Colne House!

we've made some really special memories with our son (great grandson) especially. Thanks for always going that extra mile!

I cannot fault the place and feel it deserves better than its current rating.

where guests are invited to join in. I am very grateful for the care provided.

the Colne House family. There are many activities to be enjoyed and it's lovely to hear music and singing when I visit. Communication between the staff and family is fantastic and you can approach the staff and management with any questions. The residents are first and foremost with this care home.

so dramatically has been eased by the dedication to her welfare. We could not have found a more caring and loving facility where people are very much part of the Colne House family. We recommend Colne House highly.

It is the little details that make a good care home into an excellent care home. Although she cannot take part, there are always fabulous activities and outings on a regular basis. These are often posted on their social media pages. The Christmas table this year looked wonderful. The staff have always greeted me with a smile and they are friendly and professional. Nothing is too much trouble.

lifting': an excellent partnership has been established in which we are actively consulted about my father-in-law's ongoing needs and care. We are listened to and continue to play a role in his care. I cannot fault the care he receives.
The staff must be expertly recruited and trained as there is a consistency of practice and professionalism from everyone at every level.
The events, such as Halloween are extraordinary and give the residents such a boost. The home has now been beautifully decorated for Christmas with everyone, staff and residents, getting excited for the special day. It really is the most wonderful community.

how thankful we are to all who made dads respite so welcoming, loving and caring. A true home from home for the residents. Thank you

excellent and management are always accessible for questions. I am so happy that we found Colne House

more importantly excellent team work by all.

updates and cups of tea!

environment for everyone - full of love and care.