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Care Home Owned by Kingsley Healthcare Group in West Midlands

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Kingsley Healthcare Group in West Midlands

Only the locations & reviews in West Midlands for Kingsley Healthcare Group are showing below.

View the details of all 36 locations (with 2436 reviews) owned by Kingsley Healthcare Group

Kingsley Healthcare Group Locations in West Midlands (1)

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1 Care Home owned by Kingsley Healthcare Group in West Midlands
Gower Gardens Nursing Home

31 Kent Road, Halesowen B62 8PQ 

9.8 64 reviews
"Mom came to home July 2 after losing mobility. She was very unsure as this loos came on suddenly. Despite still being in a period of…"   Read all 64 reviews
Location Type Care Home

Gower Gardens Nursing Home is a purpose-built, dementia-friendly residential/nursing care home. With a team of highly trained, dedicated carers, the home offers 24-hour high quality, residential/nursing care, supporting individuals to live full lives… Read more about Gower Gardens Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 66 Rooms
  • from £1,400 / week

Kingsley Healthcare Group Reviews in West Midlands (64)

9.8

Kingsley Healthcare Group has a Group Review Score of 9.8 (9.753) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Kingsley Healthcare Group must have a Review Score.

Overall Experience
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Reviewer Connection to Kingsley Healthcare Group
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Review of

Gower Gardens Nursing Home

from N M (Son of Resident) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my mom regularly 3 times a week and I find everybody very friendly and informative about my moms condition and health and call me if there is any change or treatment needed, the meals are lovely and there is plenty of entertainment to keep residents occupied.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words. At Gower Gardens all our staff strive to deliver person centred care for all of our residents with lots of stimulating engagement activities and entertainment to suit everyone.

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Review of

Gower Gardens Nursing Home

from Kate C (Brother of Resident) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well organised home. Very polite and professional staff, nurses excellent.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words. All our staff go above and beyond to deliver person centered care to all of our residents.

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Review of

Gower Gardens Nursing Home

from Susan T (Daughter of Resident) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom came to home July 2 after losing mobility. She was very unsure as this loos came on suddenly. Despite still being in a period of adjustment to her new way of life, mom has settled well she joins in with activities and has made new friends Gower Gardens treat her as though they are her family.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words. We strive to deliver excellent care with all of our residents they are our family who deserve the best of everything.Staff go above and beyond within their roles to ensure that person centered care is delivered at all times.

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Review of

Gower Gardens Nursing Home

from Karen C (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing negative at all to say about Gower Gardens. Residents are very well looked after. The food is really nice (I've tried it myself) and activities are really tailored to the clients. All the staff are lovely and friendly and nothing is too much trouble for them.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words our staff always strive to deliver the best care for our residents ,we always ensure that we tailor our activities also our meal time experience to our residents preferences

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Review of

Gower Gardens Nursing Home

from Lesley W (Daughter of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Gower Gardens in May 2025 and has settled in really well, better than I could have hoped for, in fact. Mum is eating better, walking again and preparing to join in with activities shortly. I am really pleased and credit this change 100% to the staff completely.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind comments. We are glad your mum has settled in well with us at Gower Gardens .We always strive to go above and beyond to provide person centered care for loved ones.

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Review of

Gower Gardens Nursing Home

from Julie P (Daughter of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has the most brilliant time at Grower Gardens. The staff and the home were exceptional. It is more like a holiday hotel than a care home. Mum was well cared for during her stay and made a lot of friends. She was very upset that she had to leave. I'm sure she will be back to stay in the future. Thank
you so much.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words ,and we are pleased that your mum enjoyed her stay with us at Gower Gardens. Staff always go above and beyond to deliver the highest care. We look forward to having your mum staying with us again .

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Review of

Gower Gardens Nursing Home

from A R (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was admitted into Gower Gardens for two weeks respite whilst I was on holiday. The home was very clean, enjoyed activities and staff made him feel very welcome.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words our staff always strive to deliver the best care for our residents ,we always ensure that we tailor our activities to our residents preferences

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Review of

Gower Gardens Nursing Home

from S P (Son of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Gower Gardens is a wonderful care/nursing home. My mother was accommodated there at very short notice. She was looked after extremely well by very caring and hard working staff. As my father decided he also needed 24/7 care, we moved both of them to another care home who were able to provide accommodation
in a double room. This was the main reason for my mother leaving Gower Gardens who do not provide this option.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words. It was our pleasure to care for your mother whilst she resided at Gower Gardens. We are sorry that we could not accommodate your request for a double room. Our staff do work extremely hard to ensure the best person-centered care is delivered at all times.

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Review of

Gower Gardens Nursing Home

from Gary S (Son of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had been a resident for 19 months at Gower Gardens care home until her passing in January 2025. In that time, the staff helped her with all of her mobility and medical needs, but most of all, they became friends and helped her to make friends with the other residents. We can not fault the
devotion to duty shown by all the staff, whatever their position, they always had time to help, chat about what mom had been doing, and what she was looking forwards to, they turned a single en suite room into a home that she loved.
The facilities are very clean, modern and well looked after, we would have no hesitation to give them the highest recommendation possible as we can not thank them enough for my mother's care and well being.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

It has been our pleasure caring for your mother for the last 19 months. She made so many friends with other residents and our dedicated staff team. We always strive to go above and beyond within our roles and we are one big family.

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Review of

Gower Gardens Nursing Home

from Roderick B (Nephew of Resident) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a very welcoming, clean, bright residential home. The staff are very helpful and friendly. One does not look far when assistance is needed. Very impressed with the decor. On appearance of the home, it's more like a comfortable upmarket hotel than a residence for the elderly. Would recommend the
home without hesitation.
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Review of

Gower Gardens Nursing Home

from S B (Niece of Resident) published on 6 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home felt very welcoming. It has a lovely friendly atmosphere. All the staff we saw were very friendly. I would not hesitate to recommend this home.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words, we always ensure we have a warm welcome friendly environment for all visitors professionals and families.

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Review of

Gower Gardens Nursing Home

from J H (Stepdaughter of Resident) published on 17 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am writing to say a very big thank you to you and all the team for your help and hard work in making our relative's birthday party so successful.
She looked lovely in her new dress, her room was already decorated with her 90 banners - the quiet lounge looked so welcoming with the banners and
the tables set out and the cake was a real success with everyone.
I know that all of this is additional work for your staff but they did an excellent job with kindness and enthusiasm. Please pass on our thanks and appreciation to all the team.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words and comments, it was our pleasure. We are pleased that your loved one enjoyed her special day. I will pass on your kind words and comments to all staff.

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Review of

Gower Gardens Nursing Home

from William B (Nephew of Resident) published on 18 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Generally good, although the quality and variety of the food comes up fairly frequently. Not only with my relative but with other savvy residents as well.
Specific is the lack of vegetable variety and general temperature of food.
The sweets range could also be improved, The other day a single cupcake
was served up on its own, with no plate no extras no custard or cream. That should be improved upon, both in quality and presentation.
No other specifics.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your review, our menus are being reviewed with all of our resident's preferences and choices.

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Review of

Gower Gardens Nursing Home

from Alison M (Daughter of Resident) published on 14 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with the excellent continued care and support given to my mother-in-law. We are kept up to date with any needs she requires. The whole team look smart and welcoming and always answer any questions we have.
The variety of events is amazing, I get regular pictures and although Mom doesn't
always take part there's a lovely atmosphere.
Gower Gardens is so well run and this is thanks to a great team.
Many thanks for her consistent care.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind comments. We treat all residents with dignity and respect, we strive to deliver excellence to all of our residents here at Gower Gardens as we are one big family.

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Review of

Gower Gardens Nursing Home

from Stephen G (Son of Resident) published on 4 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I don't need to write much about this company and particularly Gower Gardens. Everything is fantastic, food, care, entertainment, rooms, staff etc. I don't think you will find a better home for your loved ones, my dad loves it.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words, we are so glad that your dad loves residing at Gower Gardens - We strive to deliver the best care possible.

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Review of

Gower Gardens Nursing Home

from J S (Daughter of Resident) published on 4 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom is happy in Gower Gardens, the staff are attentive and she loves homemade food. The staff always keeps us informed of events and moms' welfare. Lots of events happening and the bathrooms are good.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words. We strive to ensure that we promote and deliver person-centred care and involve not just the residents but the relatives too.

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Review of

Gower Gardens Nursing Home

from K C (Sister of Resident) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister went to Gowe Gardens in May. To start with, it was for respite after coming out of hospital but after 3 months, she decided it would be better for her to stay in and be looked after permanently. As a family, we are more than pleased with the care she gets.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words. We welcome everyone with open arms as we truly are one big family.

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Review of

Gower Gardens Nursing Home

from Mary W (Daughter of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Gower Gardens is a beautiful care home. There is a lovely atmosphere when you walk in. The staff are friendly and caring towards Mum, and to me, as a visitor. It is so clean and relaxed, with beautiful rooms and surrounding areas outside. Because Mum now needs twenty-four-hour care, I'm glad she is
receiving it in Gower Gardens, knowing she is safe, looked after well and happy.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind comments; we always do our best for all of our lovely residents and welcome all families as we are one big family.

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Review of

Gower Gardens Nursing Home

from Ann C (Daughter of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was quite worried and apprehensive about leaving my 101-year-old mum. As soon as we walked in the lady in reception smiled and after explaining about my mum, she couldn't have been more understanding and fetched another member of staff to come and have a chat. Again she couldn't have been kinder and
showed us around. Everywhere was spotlessly clean and all staff smiled and spoke. At the Sports Day that day, it was such a joy to see! The care they give is outstanding and in my opinion, the staff are all Angels! I would have no hesitation in recommending Gower Gardens to anyone who is feeling unsure about leaving their loved one.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words and we are thrilled your mum enjoyed her stay with us. We strive to deliver excellence in all that we do for all of our residents.

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Review of

Gower Gardens Nursing Home

from H P (Daughter of Resident) published on 6 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was a resident here for four years. She had Vascular Dementia. Throughout her stay, firstly on the ground floor and then later up on the top floor, she was well-cared for and encouraged to make Gower Gardens her home. The care and support shown by all staff, front and behind the scenes was
wonderful. Mom's dementia could be very upsetting for her and my family, and the compassion given to us - a hug, a cuppa, and a chat - was always on offer. Whenever any need arose, all were assessed and actioned immediately by the dedicated staff, and we were included in all decisions made. The home has recently been refurbished, and activities for residents greatly increased, I and my family would not hesitate to recommend Gower Gardens.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words and comments. We were very privileged to care for your mum. We are one big family here at Gower Gardens and always strive to deliver excellence to both residents and relatives.

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Awards / Recognitions (16)

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