Care Home Owned by Kingsley Healthcare Group in West Midlands
9.8
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in West Midlands for Kingsley Healthcare Group are showing below.
View the details of all 36 locations (with 2480 reviews) owned by Kingsley Healthcare Group
Kingsley Healthcare Group Locations in West Midlands (1)
Gower Gardens Nursing Home
9.8
68 reviews
31 Kent Road, Halesowen B62 8PQ
"I am most impressed with the location and the facilities here. The staff are most helpful and there is always someone on hand to manage my…" Read all 68 reviews
Location Type Care Home
Gower Gardens Nursing Home is a purpose-built, dementia-friendly residential/nursing care home. With a team of highly trained, dedicated carers, the home offers 24-hour high quality, residential/nursing care, supporting individuals to live full lives… Read more about Gower Gardens Nursing Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- 66 Rooms
- from £1,400 / week
Kingsley Healthcare Group Reviews in West Midlands (68)
9.8
Kingsley Healthcare Group has a Group Review Score of 9.8 (9.782) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Kingsley Healthcare Group must have a Review Score.
Review of
Gower Gardens Nursing Home
from A N (Daughter of Resident) published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Dad has been a resident at Gower Gardens for approximately 8 weeks. During that time the staff have treated him with courtesy and kindness, as well as a lot of patience to help him settle in.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home
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Review of
Gower Gardens Nursing Home
from Roger T (Son of Resident) published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Gower Gardens have cared for my father for 12 months until his death at the home in August. Throughout that time the whole Gower Gardens team have been fantastic, very caring & kind. Dad had dementia & their care of my father has provided my mother who is 96 with a whole new lease of life.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home
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Review of
Gower Gardens Nursing Home
from David M (Cousin of Resident) published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am most impressed with the location and the facilities here. The staff are most helpful and there is always someone on hand to manage my exits. I think my cousin will find it difficult and confusing at first as she has lived alone for many years.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home
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Review of
Gower Gardens Nursing Home
from Carol H (Wife of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very good experience. Supported in every way. Care and attention to detail good every time.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home
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Review of
Gower Gardens Nursing Home
from N M (Son of Resident) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I visit my mom regularly 3 times a week and I find everybody very friendly and informative about my moms condition and health and call me if there is any change or treatment needed, the meals are lovely and there is plenty of entertainment to keep residents occupied.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home
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Review of
Gower Gardens Nursing Home
from Kate C (Brother of Resident) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Well organised home. Very polite and professional staff, nurses excellent.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home
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Review of
Gower Gardens Nursing Home
from Susan T (Daughter of Resident) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mom came to home July 2 after losing mobility. She was very unsure as this loos came on suddenly. Despite still being in a period of adjustment to her new way of life, mom has settled well she joins in with activities and has made new friends Gower Gardens treat her as though they are her family.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home
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Review of
Gower Gardens Nursing Home
from Karen C (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have nothing negative at all to say about Gower Gardens. Residents are very well looked after. The food is really nice (I've tried it myself) and activities are really tailored to the clients. All the staff are lovely and friendly and nothing is too much trouble for them.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home
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Review of
Gower Gardens Nursing Home
from Lesley W (Daughter of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum moved into Gower Gardens in May 2025 and has settled in really well, better than I could have hoped for, in fact. Mum is eating better, walking again and preparing to join in with activities shortly. I am really pleased and credit this change 100% to the staff completely.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home
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Review of
Gower Gardens Nursing Home
from Julie P (Daughter of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has the most brilliant time at Grower Gardens. The staff and the home were exceptional. It is more like a holiday hotel than a care home. Mum was well cared for during her stay and made a lot of friends. She was very upset that she had to leave. I'm sure she will be back to stay in the future. Thank
you so much.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home
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Review of
Gower Gardens Nursing Home
from A R (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father was admitted into Gower Gardens for two weeks respite whilst I was on holiday. The home was very clean, enjoyed activities and staff made him feel very welcome.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home
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Review of
Gower Gardens Nursing Home
from S P (Son of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Gower Gardens is a wonderful care/nursing home. My mother was accommodated there at very short notice. She was looked after extremely well by very caring and hard working staff. As my father decided he also needed 24/7 care, we moved both of them to another care home who were able to provide accommodation
in a double room. This was the main reason for my mother leaving Gower Gardens who do not provide this option.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home
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Review of
Gower Gardens Nursing Home
from Gary S (Son of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother had been a resident for 19 months at Gower Gardens care home until her passing in January 2025. In that time, the staff helped her with all of her mobility and medical needs, but most of all, they became friends and helped her to make friends with the other residents. We can not fault the
devotion to duty shown by all the staff, whatever their position, they always had time to help, chat about what mom had been doing, and what she was looking forwards to, they turned a single en suite room into a home that she loved.
The facilities are very clean, modern and well looked after, we would have no hesitation to give them the highest recommendation possible as we can not thank them enough for my mother's care and well being.
The facilities are very clean, modern and well looked after, we would have no hesitation to give them the highest recommendation possible as we can not thank them enough for my mother's care and well being.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home
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Review of
Gower Gardens Nursing Home
from Roderick B (Nephew of Resident) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It's a very welcoming, clean, bright residential home. The staff are very helpful and friendly. One does not look far when assistance is needed. Very impressed with the decor. On appearance of the home, it's more like a comfortable upmarket hotel than a residence for the elderly. Would recommend the
home without hesitation.
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Review of
Gower Gardens Nursing Home
from S B (Niece of Resident) published on 6 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home felt very welcoming. It has a lovely friendly atmosphere. All the staff we saw were very friendly. I would not hesitate to recommend this home.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home
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Review of
Gower Gardens Nursing Home
from J H (Stepdaughter of Resident) published on 17 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am writing to say a very big thank you to you and all the team for your help and hard work in making our relative's birthday party so successful.
She looked lovely in her new dress, her room was already decorated with her 90 banners - the quiet lounge looked so welcoming with the banners and
She looked lovely in her new dress, her room was already decorated with her 90 banners - the quiet lounge looked so welcoming with the banners and
the tables set out and the cake was a real success with everyone.
I know that all of this is additional work for your staff but they did an excellent job with kindness and enthusiasm. Please pass on our thanks and appreciation to all the team.
I know that all of this is additional work for your staff but they did an excellent job with kindness and enthusiasm. Please pass on our thanks and appreciation to all the team.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home
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Review of
Gower Gardens Nursing Home
from William B (Nephew of Resident) published on 18 October 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Generally good, although the quality and variety of the food comes up fairly frequently. Not only with my relative but with other savvy residents as well.
Specific is the lack of vegetable variety and general temperature of food.
The sweets range could also be improved, The other day a single cupcake
Specific is the lack of vegetable variety and general temperature of food.
The sweets range could also be improved, The other day a single cupcake
was served up on its own, with no plate no extras no custard or cream. That should be improved upon, both in quality and presentation.
No other specifics.
No other specifics.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home
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Review of
Gower Gardens Nursing Home
from Alison M (Daughter of Resident) published on 14 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are very happy with the excellent continued care and support given to my mother-in-law. We are kept up to date with any needs she requires. The whole team look smart and welcoming and always answer any questions we have.
The variety of events is amazing, I get regular pictures and although Mom doesn't
The variety of events is amazing, I get regular pictures and although Mom doesn't
always take part there's a lovely atmosphere.
Gower Gardens is so well run and this is thanks to a great team.
Many thanks for her consistent care.
Gower Gardens is so well run and this is thanks to a great team.
Many thanks for her consistent care.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home
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Review of
Gower Gardens Nursing Home
from Stephen G (Son of Resident) published on 4 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I don't need to write much about this company and particularly Gower Gardens. Everything is fantastic, food, care, entertainment, rooms, staff etc. I don't think you will find a better home for your loved ones, my dad loves it.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home
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Review of
Gower Gardens Nursing Home
from J S (Daughter of Resident) published on 4 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mom is happy in Gower Gardens, the staff are attentive and she loves homemade food. The staff always keeps us informed of events and moms' welfare. Lots of events happening and the bathrooms are good.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home
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Awards / Recognitions (16)
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