Care Home Owned by Kingsley Healthcare Group in Northamptonshire

left, which gave us an insight into the dining facilities: metal cutlery, white tablecloths and not a plastic beaker in sight! The residents are treated with respect, as adults, which is not the case with other homes I have recently experienced. My impression was that Mum was well cared for and included in activities throughout the week, including an outing to a garden centre for a coffee. She has particularly mentioned Alice for her excellent care although all staff were brilliant.

shown by all the staff not only to him but also to the rest of his family. There were many staff who went above and beyond to do all they could for him in very difficult circumstances. The only thing I would mention is that at times the staff seemed overstretched due to the need for more staff.

today I had first hand experience of her joining in, she came out so happy and kept saying how much she had enjoyed going to the cinema -it really made me smile and i felt a little bit of weight lifting as it is such a heart searching time when you have to move your mum from her family home of 60 years to ensure she is safe and can be cared for 24/7 .
I certainly feel mum is in good hands and i always feel welcome when i go to see her, often taking my dog.
Thank you

short walk every morning. The home regularly failed to provide these. Because the staff turnaround was so high, they didn't notice changes in my mum's health.
We tried to raise these issues but ultimately things were deteriorating rather than improving. The management is poor and the staff conditions are awful, frankly. We took the decision to move my mum to a different home. We promised other residents and family members who are also unhappy that we would post this review.

hands.

enjoyed his 'Holiday'
and is saying he is going back next year!!!! I was sent photo's and messages which I appreciated and I was welcomed at the home at any time. Every person spoke to me it was a lovely atmosphere, kind and friendly.

paraplegic situation. Her special needs were always addressed in an exemplary manner by BCH's professional team of nurses and carers. Furthermore, BCH treats its residents as friends, enabling them to join in and benefit from a wide range of social activities. No restrictions are placed on freedom of movement or on visiting opportunities for relatives and friends. Having spent most of her life in other European countries, my wife also complimented BCH on its high quality and wide-ranging catering options, enjoyed in its cosy restaurant. When her life recently met its end, all staff reacted as if they were close relatives and those able to do so attended her funeral. Thank you all.

a trip to a local coffee shop one day! This was Mums second stay in Brackley and I wouldn't hesitate to organise another.

friendly, polite and really helpful.
My Dad has received the best care we could wish for and enjoyed a good rapport with everyone.
The room was really lovely and clean, with plenty of sunlight and everything provided.
The meals were nutricious and plentiful and cooked with care. My Dad especially liked the fact that the vegetables were just right.
There are many activities for residents and trips out too.
There is a wonderful garden, beautifully kept, with bird feeders and a beehive. Nice to sit out and watch the birds.
My Dad and I would whole-heartedly recommend Brackley Care Home, so very homely and clean and well cared for.

of staff. The care staff are thoughtful and keep my Mums dignity during the times she has difficult days. There are fabulous activity co-ordinators who keep my Mum involved and engaged, especially with the crafts. The daily events are suited to all residents and it is lovely to see them all enjoying their lives and having a laugh.
The home cooked food is also excellent, especially the cakes!
Mum has settled in well, and we always enjoy visiting her where we can see that she is happy. Mum has dementia and we know that she will change over time. It is comforting to know that she will always be cared for in such a lovely care home.

any visits I have made to date I have found the staff to be friendly and helpful and whenever a concern has been raised via email a helpful response has always been given. The team have also facilitated in me being able to join residential meetings on-line.
Brackley Care Home have helped my parent feel part of a friendly, comfortable and caring surrounding.

Mum is so well taken care of. Her room is exceptionally well-presented, comfortable and clean; her food is highly nutritious, tasty and of good quality; she can visit the hairdresser whenever she wants and is and encouraged to join in with a range of activities that she finds enjoyable. What's not to like? She's spoilt for choice in terms of things to do and the various treats that are always on offer. It's great that we are free to visit her at any time and can make use of the Maypole Cafe.
The added bonus is the close proximity of Brackley Medical Centre. First class service here too.
I highly recommend Brackley Care Home in every respect.

and my friend and neighbour were welcomed warmly and offered refreshments. Information was shared verbally and in written format.
Following on from the initial two week stay, the decision was reached to remain as a permanent resident.
All aspects of care are made aware to myself and I have been invited to be part of changing care discussions and reviews.
The welcome I receive remains, the care that is given is of the highest standard.
Thank You