Care Homes Owned by Kingsley Healthcare Group in Norfolk

I'm glad to say that we are both very happy with Oaklands .

Very good home and caring staff. On Easter day they (the carers) sang along with me whilst I was listening to the church service on the radio. I enjoyed my meals. My family were invited to share Sunday lunch with me whilst I was there. Nothing was to much trouble the staff charged my phone and phoned my family who were on holiday when I missed the call so I could speak to them. Staff helped me to eat my meals

Bless you all. xxx

The Grange is very good. I feel that a introduction pack is required for the family ie like being told about changing doctor for the resident. Leaving a list when toiletries are required. Also clothing with room number on. What food can be taken in. When resident needs feet or haircut, also told about these costs at the start. Meet the manager at least once a year and being introduce to them.

This all goes towards the real care and love that is given to residents and their families

There are a wide range of activities that residents can choose to take part in, and frequent events for the families to enjoy and mix with the families of other residents. The food is a very good standard of nutritious with healthy options, fresh fruit etc. readily available. Recently they made extra efforts to make sure her birthday felt special.

Thee only problem I have got with the care home has no air conditioning, I go in to see my wife every day I do not think the carers should have to work in these conditions

Kings Court is very special. The care my partner received was 5 stars. You have an amazing nursing team and he wanted for nothing - every need was met. I have never seen such a wonderful nursing home and my partner was very comfortable there after spending many months in hospital. The peace and tranquility is great and such wonderful areas to relax. Cant thank any member of staff enough a credit to Kingsley

My friend had to vacate the home after 2and half years ,after it was taken over .she was 100 and had dementia but the reason given was they could not meet her needs any more , the staff when they were allowed were very kind to her ,but management on a whole were never access able, short of caring staff, they always looked tired , but did there best I just hope this new company address the issues raised, and they treat the residents with as much care as they have the new furnishings ..it was such a horrendous day moving my friend from familiar surroundings and people she recognized , every day I moaned about something ,I'm 78 and on most visits I ended up taking her to the loo ,because no one about xx rant over

My Mother has now been moved to another home, hopefully she will getter better care there.

I was looked after well by caring + friendly staff. My room was comfortable, the food was good, and I felt generally comfortable

A warm friendly feel and welcome about the place. The Staff are amazing. The Facilities are excellent and very clean. One of the lifts was out of action, but soon fixed.

I never thought I would have to face putting my dad into residential care, but from my first visit to Brooke House, I knew it was the right place for him. The welcome I received was so warm and loving, with everybody saying hello and smiling. The residents who were already there were obviously very happy and pleased to say hello, and I just knew that this was a place where dad would be safe and supported. And I wasn't wrong. He has been there a month now, and has made friends with staff and residents alike. Nothing is too much trouble, and there is always someone to ask, no matter how big or little the issue. I genuinely can't thank Brooke House enough, and dad has asked to stay - the best recommendation you can get.

Our sister moved permanently into Brooke House after spending a few weeks there for respite care. It was an anxious and emotional time for all of us, but it soon became clear that Brooke House was exactly where she needed to be. From the very beginning, the wonderful team showed such kindness, understanding and compassion that she quickly became part of the Brooke House family. Their care and dedication have made an enormous difference to her life. It has been a huge relief for us to know that she is safe, well cared for and that all her needs are being met. She looks happier and healthier and enjoys taking part in the activities. We are incredibly grateful to everyone at Brooke House for the exceptional care, support and friendship they have given our sister.

The care for my wife, who is terminally ill, has received has been first-rate and far exceeded my expectations. She has worked as a healthcare professional all her working life in the NHS and has been delighted with the care she has received.

I have been Volunteering here for 9 months and love it. The staff welcomed me into the home and made me feel very comfortable. The residents are all wonderful and extremely cared for, the home is more like a hotel , with cinema room, library, hairdresses room, sensory room ect. I love getting involved with anything they need help with, activities, one to ones ect. Please check out Buckingham Lodge Care Home, as its not your average Care home!!!

Very lovely home.

My grandad came to Brooke house for respite after a lengthy hospital stay and has decided to stay as long term resident. The minute we, as a family, came to Brooke House for a look round we knew his needs would be met. All the staff were welcoming and friendly and everyone smiled. Grandad has been at Brooke house for a month now and has taken part in activities (some we never thought he would do) and has thoroughly enjoyed them all. His favourite is the exercise class. He was also taken for a day trip which he really enjoyed. Brooke house have been so accommodating and have allowed Granddads dog to visit him each week which always makes him smile. We cannot thank the staff enough for the excellent care they provide and the way they have made us a family feel comforted that his needs are being met.

When ever I go to visit there seems to be something going on from seated exercises, visits from mothers with young children, interesting talks, crafts, games and visits out into the community. It's great! I'm just so pleased my husband lives there now it's the best thing that could have happened for both of us. Thank you to all staff!

Simply the best . My 94 year old father was able to be admitted at short notice for a weeks respite . ( he has been in earlier in the year for a week ). The building is immaculate , being purpose built its light and airy , all rooms and lounges ( which there are 5 ) are very tastefully decorated and extremely comfortable. All meals are prepared on site to a very high standard . But most importantly ALL the staff are amazing , very professional, yet so friendly , it's like a home from home , with the added benefits of daily activities. Even tho my father is no longer with us , I still call in from time to time , to say hi and thank them again for everything they did for him (and me ). Highly recommend