1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Care South
  4. Locations Owned by Care South in Dorset

Care Homes Owned by Care South in Dorset

Jobs
9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care South in Dorset

Only the locations & reviews in Dorset for Care South are showing below.

View the details of all 14 locations (with 1048 reviews) owned by Care South

Care South Locations in Dorset (12)

Map View
Sort By
12 Care Homes owned by Care South in Dorset
Marjorie House

1 Crichel Mount Road, Poole BH14 8LT 

10 14 reviews
"I came here straight from Poole Hospital, at a moments notice and the efficiency of the 'management' on duty made it possible for me to be…"   Read all 14 reviews
Location Type Care Home

Welcome to Marjorie House – a Care South home for residential care. Marjorie House provides outstanding care within a fabulous environment and stunning views over Poole Harbour and Brownsea Island. Purpose-built in the style of Art Deco to complement… Read more about Marjorie House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 50 Rooms
Fern Brook Lodge

Fern Brook Lane, Gillingham SP8 4QD 

9.9 68 reviews
"I'm very happy living here. All staff are kind and caring. I would recommend Fern Brook Lodge to anyone.…"   Read all 68 reviews
Location Type Care Home

Fern Brook Lodge in Gillingham, Dorset is a friendly, warm and welcoming residential home, where residents living with dementia are treated with dignity and respect. Individuals enjoy a safe, caring environment with all the home comforts and 24-hour… Read more about Fern Brook Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 75 Rooms
  • from £1,385 / week
Alexandra House

88a Alexandra Road, Parkstone, Poole BH14 9EW 

9.8 106 reviews
"Alexandra House is always clean, safe and with smiling, helpful staff. From day 1 of my mum arriving, I knew she was in good hands and…"   Read all 106 reviews
Location Type Care Home

In the heart of Parkstone, Poole, Alexandra House is a safe and comfortable residential and dementia care home. This newly rebuilt home offers a pleasant and peaceful setting and a home-from-home atmosphere. Alexandra House provides an environment… Read more about Alexandra House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 58 Rooms
  • from £1,625 / week
Wickmeads

Wickmeads Road, Tuckton, Bournemouth BH6 4LG 

9.8 68 reviews
"My mum is treated beautifully by all the staff at Wickmeads and personally I feel like a friend to them. The food is supreme, so much…"   Read all 68 reviews
Location Type Care Home

Wickmeads is a charming, purpose-built residential and dementia care home, located close to the picturesque River Stour in Tuckton, Southbourne. The home offers a pleasant and peaceful setting, a warm welcome and a home-from-home atmosphere. Residents… Read more about Wickmeads

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Visual / Hearing Impairment
  • 50 Rooms
  • from £1,625 / week
St Ives House

Horton Road, Ashley Heath, Ringwood BH24 2EE 

9.8 112 reviews
"St Ives provides a home from home environment with care and support. The staff are all wonderful and committed to treating residents with…"   Read all 112 reviews
Location Type Care Home

St Ives House is a beautiful residential and dementia care home at Ashley Heath near Ringwood. The home provides a warm and relaxed environment in an attractive sylvan setting, and has been carefully designed to provide comfort and convenience for… Read more about St Ives House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £1,495 / week
Maiden Castle House

12/14 Gloucester Road, Dorchester DT1 2NJ 

9.9 69 reviews
"Despite my mum (who has dementia) being adamant she would not live in a care home, she has settled in surprisingly well. The staff are…"   Read all 69 reviews
Location Type Care Home

Maiden Castle House is a welcoming, purpose-built residential and dementia care home in the heart of Dorset's county town. The home's experienced and well-trained team provides compassion care for those who can longer live independently, whether that… Read more about Maiden Castle House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 66 Rooms
  • from £1,365 / week
Fairlawn

St Mary's Road, Ferndown BH22 9HB 

9.8 68 reviews
"A wonderful home offering love, care and compassion not just to the residents but also their families at what is an emotional time. The…"   Read all 68 reviews
Location Type Care Home

Fairlawn is a warm and friendly residential and dementia care home in the heart of Ferndown, Dorset, offering compassionate care in a home-from-home atmosphere. Fairlawn has 60 ensuite bedrooms over three floors and plenty of communal areas for residents… Read more about Fairlawn

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 64 Rooms
  • from £1,375 / week
Dorset House

Coles Avenue, Hamworthy, Poole BH15 4HL 

9.8 93 reviews
"The staff at Dorset House are exceptional, they are especially caring, friendly and professional in their execution of their duties to…"   Read all 93 reviews
Location Type Care Home

Dorset House is a safe and homely residential and dementia care home in the heart of the Hamworthy community in Poole. Dorset house has 48 single bedrooms and two double bedrooms plus plenty of communal areas where residents can socialise or relax,… Read more about Dorset House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 52 Rooms
  • from £1,175 / week
Talbot View

66 Ensbury Avenue, Bournemouth BH10 4HG 

9.8 77 reviews
"Mum spent a very happy 14 months here. She was well looked after by an excellent team of carers. From the moment she arrived at Talbot View…"   Read all 77 reviews
Location Type Care Home

Talbot View is a modern and welcoming purpose-built residential and dementia care home in Ensbury Park, Bournemouth. Talbot View has 59 welcoming and comfortable, fully furnished rooms, as well as a 24-hour call bell, ensuring residents are comfortable,… Read more about Talbot View

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 59 Rooms
  • from £1,385 / week
Elizabeth House

Dolbery Road, Parkstone, Poole BH12 4PX 

9.7 39 reviews
"Although Bob has been in your care for less than a month, the positive changes in his attitude and behaviour are astonishing. His move to…"   Read all 39 reviews
Location Type Care Home

Elizabeth House is a welcoming residential and dementia care home, conveniently located close to Alderney Hospital in Parkstone, Poole. The home has 43 single bedrooms within a residential and specialist dementia care setting. There are plenty of… Read more about Elizabeth House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 43 Rooms
  • from £1,175 / week
Castle Dene

Throop Road, Bournemouth BH8 0DB 

9.7 107 reviews
"Mum is very very happy here and never complains Mum finds everyone kind and helpful and so do we as a family. We are happy to feel…"   Read all 107 reviews
Location Type Care Home

Castle Dene care home is located between Bournemouth and Christchurch. It benefits from great shopping facilities with Castle Point shopping complex near at hand. There are lots of local attractions and excellent transport links. The countryside is close… Read more about Castle Dene

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 50 Rooms
  • from £1,175 / week
Buxton House

423b Radipole Lane, Weymouth DT4 0QJ 

9.7 99 reviews
"I want to thank all the staff who have cared for my husband during his stay. The care and concern shown by every member of staff has been…"   Read all 99 reviews
Location Type Care Home

Buxton House is a warm and welcoming residential and dementia care home in Weymouth, Dorset. With a light and airy atmosphere, the home allows residents to live their lives as if in the comfort of their own homes whilst being cared for by committed,… Read more about Buxton House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 64 Rooms

Care South Reviews in Dorset (920)

9.8

Care South has a Group Review Score of 9.8 (9.802) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care South must have a Review Score.

Overall Experience
  • 18
  • 2
  • 0
  • 0
  • 0
Date Published
  • 920
  • 90
  • 192
  • 333
  • 587
Reviewer Connection to Care South
  • 11
  • 5
  • 1
  • 1
  • 1
  • 1
Review of

Elizabeth House

from Penny V (Wife of Resident) published on 4 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although Bob has been in your care for less than a month, the positive changes in his attitude and behaviour are astonishing. His move to Elizabeth House was his third in just over two years, but he is more settled since he came to live with you than at any other time since going into care.
The whole
atmosphere at Elizabeth House is warm, caring and friendly, and the staff, without exception, seem to know just how to handle Bob in any situation, with the result that he seems happy again.
Reply from Rachel Wood, Head of Customer Relations at Elizabeth House
Thank you so much for your kind review. I am so pleased to read that you find the atmosphere at Elizabeth House to be warm, caring and friendly. I will share your lovely feedback with the team, I know…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Alexandra House

from X S (Daughter of Resident) published on 4 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Alexandra House is always clean, safe and with smiling, helpful staff. From day 1 of my mum arriving, I knew she was in good hands and would be safe. All the staff genuinely care for the residents. The building is well maintained and always clean. Occasionally, there seems to be a few less staff but
the majority of times it is well covered (I visit weekly). The staff treat the residents with dignity and an interest in their life prior to arrival. I recommend it to anyone.
Reply from Rachel Wood, Head of Customer Relations at Alexandra House
Thank you so much for your kind review. I am so pleased you knew from day one, that Mum was in good hands and that you would recommend Alexandra House to anyone. I will share your lovely feedback with…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Dorset House

from Julia E (Daughter of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Dorset House are exceptional, they are especially caring, friendly and professional in their execution of their duties to ensure a clean, friendly and peaceful environment. In view of the short notice they had to admit my mum her treatment was exemplary, they ensured she had a peaceful
and respectful last few days. Also their care, respect and understanding to both myself and family was outstanding. I/we cannot thank them enough for coming to our rescue in our hour of need.
Reply from Rachel Wood, Head of Customer Relations at Dorset House
Wow, what a wonderful review. I am so pleased that you think the staff are exceptional and find Dorset House to be clean, friendly and peaceful. I will pass on your very kind words to the team, I know…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Alexandra House

from Hilary C (Wife of Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I absolutely love this care home. My husband Tony is treated with lots of love, care and dignity. It is run like a family friendly environment, and I am treated as part of this family. It is always a pleasure for me and my family to come and visit my husband, father and grandad. Thank you.
Reply from Rachel Wood, Head of Customer Relations at Alexandra House
Wow, what a wonderful review. Thank you so much, your kind words will be shared with the whole team - I know they'll be over the moon. Thank you again, it means a lot.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Fern Brook Lodge

from J W (Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy living here. All staff are kind and caring. I would recommend Fern Brook Lodge to anyone.
Reply from Rachel Wood, Head of Customer Relations at Fern Brook Lodge
Thank you so much for your lovely review. It's great to know that you are very happy at Fern Brook Lodge and you would recommend our home. I will share your very kind words with the team, I know it…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Alexandra House

from S F (Wife of Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My family and I have been incredibly impressed by the care shown to us during such a stressful time.
In the last few months, since a change in management, there has been a marked improvement in all areas.
Reply from Rachel Wood, Head of Customer Relations at Alexandra House
Thank you so much for your review. I am so pleased to read that you have been incredibly impressed. I will share your kind words with the team - I know it means a lot to them. Thank you again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Alexandra House

from Sally H (Daughter of Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We can't speak highly enough of all the staff at Alexandra House.
The staff are always friendly and always have time to address any concerns we may have.
The home is always clean and the food is excellent with a great menu choice each day.
The activities team are fantastic and dad always enjoys
the trips out. It's a great relief to us to know dad is properly cared for. Many thanks.
Reply from Rachel Wood, Head of Customer Relations at Alexandra House
Thank you so much for your great review. It's always so lovely to read such a positive review. I'll be sure to share your kind words with the whole team, I know it means a lot. Thank you again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Maiden Castle House

from S L (Daughter of Resident) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Despite my mum (who has dementia) being adamant she would not live in a care home, she has settled in surprisingly well. The staff are kind, caring and always approachable. The home itself is clean and pleasant with many varied activites on offer. The compaionship has made such a positive difference
to her life. Knowing she is safe and well cared for is priceless for her family.
Reply from Rachel Wood, Head of Customer Relations at Maiden Castle House
Thank you for your review, It's great to read that Mum has settled in well. I am so pleased that you find the staff to be kind, caring and always approachable. I will share your feedback with the…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Maiden Castle House

from Emma F (Daughter of Resident) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad moved to MCH after a fairly long stay in hospital. He was confused and very anxious. The day he arrived the staff were so kind and supportive, we felt we could relax as a family knowing he was being looked after. At first he was scared and didn't want to leave his room. A year on, and despite his
dementia, he's built friendships and enjoys life.
Reply from Rachel Wood, Head of Customer Relations at Maiden Castle House
Thank you so much for your review. It is so lovely to read that you feel the staff are kind and supportive and it's great to know that Dad enjoys life and has built friendships. I'll make sure to…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Alexandra House

from C R (Daughter of Resident) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been at Alexandra House for over a year, during that time he has enjoyed many trips out and activities at the home. The food is 1st class and the home is always clean and welcoming. The staff gave become friends and are always available despite being busy. As a family we have joined in with
many of the events you run throughout the year which always result in fun and laughter, and lovely cakes.
Reply from Rachel Wood, Head of Customer Relations at Alexandra House
Wow, what a wonderful review. It's so lovely to read that you see the food as first class, and that the home is always warm and welcoming. Your kind words mean a lot and will be shared with the whole…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Dorset House

from S Y (Daughter of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
First time into respite care for my Mum, the whole team made my Mum feel welcome and secure, despite it being a new experience for her. The staff were all kind, caring and warm-hearted, encouraging her to take part in the activities, despite her strong reluctance. Her room and the facilities were
clean, warm and tidy. Mum said the food was good and plenty of it and enjoyed the warm atmosphere and comfy bed. The staff also helped us in how best to help mum settle in, Connor was outstanding, but all the staff good. Good to know that Mum was in such safe hands. Thank you.
Reply from Rachel Wood, Head of Customer Relations at Dorset House
Thank you so much for your lovely review - it's made us all smile. We strive to give our residents the best welcome, enriched daily life and comfort during their time with us, so to read your kind…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

St Ives House

from H H (Daughter of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St Ives provides a home from home environment with care and support. The staff are all wonderful and committed to treating residents with respect, dignity and individually. Families are encouraged and made very welcome. There are lots of activities to get involved with and family members are welcome
to join in. We especially enjoyed the musicians, bingo and tennis! Quality time can be spent enjoying a coffee or a wander in the lovely gardens.
Reply from Rachel Wood, Head of Customer Relations at St Ives House
What a wonderful review, thank you so much. We strive to offer the home from home environment at St Ives House and it means so much that this is felt in your review. I will share your feedback with…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

St Ives House

from Harry B (Respite Resident) assisted by family/friend published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I experienced a wonderful welcome in my room, my favourite biscuits were in a basket plus 4 cans of lager. This was a lovely gesture and made me feel very comfortable. Thoroughly enjoyed the trip to Christchurch and an excellent day out at Bournemouth's new training ground playing walking football,
and also did a charity walk. Food, staff and management are all excellent.
Reply from Rachel Wood, Head of Customer Relations at St Ives House
Thank you so much for your lovely review - it's made us all smile. We strive to give our residents the best welcome, enriched daily life and comfort during their time with us, so to read your kind…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Dorset House

from Margaret W (Niece of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff I have contact with are friendly, caring and do everything they can to provide comfort and care to my uncle and equally help family members to understand and provide information as and when necessary to facilitate his needs.
Reply from Rachel Wood, Head of Customer Relations at Dorset House
Many thanks for your kind review. I am so pleased that you find the team to be friendly and caring. I know everyone will be so grateful for your kind words, so thank you again, it means a lot.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Wickmeads

from June P (Daughter of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is treated beautifully by all the staff at Wickmeads and personally I feel like a friend to them. The food is supreme, so much choice and the activities are numerous. I visit about 3 times a week and I look forward to my visits immensely. There is a warm and friendly atmosphere from the minute
I walk through the doors.
Reply from Rachel Wood, Head of Customer Relations at Wickmeads
Thank you so much for your lovely review. I am so pleased that you feel that Mum is treated beautifully and that you find the atmosphere warm and friendly. I will share your very kind words with the…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Dorset House

from Jill H (Daughter of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is never easy having to consider care for your parents, but since moving our parents in to Dorset House I can only say that it has been lovely to become a daughter again and not a carer. All the staff are so friendly, professional and respectful and nothing is too much for them.
Mum unfortunately
passed away recently, but dad continues to flourish with the care and encouragement from all the team.
Reply from Rachel Wood, Head of Customer Relations at Dorset House
Thank you so much for your kind words. I am so pleased that you consider the team to be friendly, professional and respectful. I will share your lovely words with the team and I know they will be…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Fern Brook Lodge

from Vivienne C (Wife of Resident) published on 3 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am more than pleased with the way my husband has been welcomed, the staff and facilities are so warm and comfortable, compared to where my husband was before I am over the moon. Thank you to Deb, Claire and all the staff.
Reply from Rachel Wood, Head of Customer Relations at Fern Brook Lodge
Thank you so much for your lovely review, I am so pleased that you are over the moon, and that you are more than pleased with the welcome, staff and facilities at Fern Brook Lodge. I will be sure to…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

St Ives House

from M L (Wife of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good care. Entertainment quite varied. Felt part of a family. Lovely surroundings inside and out. Staff very friendly, helpful and caring, nothing too much trouble. Would always recommend very highly.
Reply from Rachel Wood, Head of Customer Relations at St Ives House
Thank you so much for your review. It's great to read that you found the staff to be very friendly, helpful and caring, and that nothing was too much trouble. I'll be sure to pass your kind words on,…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Dorset House

from D W (Daughter of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since both of my parents moved to Dorset House this summer I cannot fully express how caring, compassionate, helpful and friendly all the staff have been. Nothing is too much trouble for them.
Mum sadly passed away after a short stay but Dad is still a resident and due to the ongoing care and help
offered to him his mobility and general well being has greatly improved. Dad is encouraged to take part in the daily activities sessions arranged by the enthusiastic and energetic Activities Team and recently enjoyed a boat trip around Poole Harbour.


Each time we visit Dorset House we are welcomed by friendly and happy staff who always take time to ask how we are and update up us on Dad's care.

Reply from Rachel Wood, Head of Customer Relations at Dorset House
Thank you so much for your lovely review. I am so pleased that you find the team to be caring, compassionate, helpful and friendly - we strive to offer the best care, warmth and attention and a review…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Dorset House

from Christopher W (Son-in-law of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents-in-law recently became residents in Dorset House and were made most welcome from the outset. They were able to celebrate their wedding anniversary with a family & friends gathering in one of the lounges set aside & decorated especially for the occasion, with a wonderful buffet of food
and refreshments. It made a memorable day for them and all who attended. The gardens outside are always well tended and are beautiful for sitting in or having a stroll to see the fish. There is plenty of shade and seats & seating areas available. All the staff are very friendly and caring, they quickly understand the residents and also the residents families/friends visiting. Its always such a pleasure to visit, you are made most welcome, a real home. Although my parents-in-law were not at all keen on moving into a care home; from the day they entered they have really enjoyed being there. There are activities arranged every day and also trips out to Swanage, Poole Quay, the park etc.
Reply from Rachel Wood, Head of Customer Relations at Dorset House
Thank you so much for your wonderful review. I am so pleased that you find it a pleasure to visit Dorset House and you find the team welcoming, friendly and caring - we strive to offer the best care…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (5)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Care South to verify any information. View our terms and conditions. Care South has an Enhanced Service – more info.