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Care Home Owned by Welford Healthcare in Suffolk

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Welford Healthcare in Suffolk

Only the locations & reviews in Suffolk for Welford Healthcare are showing below.

View the details of all 34 locations (with 2076 reviews) owned by Welford Healthcare

Welford Healthcare Locations in Suffolk (1)

 - Browse 1 Care Home owned by Welford Healthcare in Suffolk
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St Peter's House Care Home
29 Out Risbygate, Bury St Edmunds IP33 3RJ 
9.7 48 reviews
St Peter's House Care Home, Bury St Edmunds, Suffolk
"Mum moved to St Peter's on 1st July 2024 and was here until Dec 2025 when she sadly passed away. Initially in an upstairs room, when a…"   Read all 48 reviews
  • 66 Rooms
Location Type Care Home

St Peter’s House is located in the charming market town of Bury St Edmunds. This purpose-built care home offers a welcoming, homely atmosphere, thoughtfully combined with modern amenities to ensure ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care

Welford Healthcare Reviews in Suffolk (48)

9.5

Welford Healthcare has a Group Review Score of 9.5 (9.507) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Welford Healthcare must have a Review Score.

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Review of

St Peter's House Care Home

from Portia M (Daughter of Resident) published on 23 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
To the staff at St Peter's care home in Bury St Edmunds.
Thank you for the wonderful care you gave my Dad during the 11 months he was with you. You made the final few months of his life very comfortable. My Mother, sister & myself were consulted about everything going on with his care & were
very respectful of our wishes.
Thank you again.
Reply from Jen Pochin, Manager at St Peter's House Care HomeDear Portia, Thank you for your kind words, it was our pleasure supporting your father and getting to know the wider family. Kind Regards
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Review of

St Peter's House Care Home

from Ros P (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to St Peter's on 1st July 2024 and was here until Dec 2025 when she sadly passed away. Initially in an upstairs room, when a ground floor room with a view of the garden became available, mum moved here. She very much enjoyed the many activities on offer. In May 2024 she was diagnosed with
mixed and vascular dementia. Throughout her time at St Peter's, staff could not have been more helpful. Any issues which I may have had were always dealt with promptly with effective communication at all times. Management, admin, team leaders, care staff, activities co-ordinators, housekeeping, catering & the maintenance team - all have offered outstanding support. Nothing was ever too much trouble. In her last few days, I stayed with mum at the care home. They looked after me with so much loving care. Thank you so much, to everyone at St Peter's, for all the love and care towards Mum. Now at peace.
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Review of

St Peter's House Care Home

from J G (Friend of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found the home warm and welcoming. The staff are friendly and approachable and it makes it so much nicer, to know your loved one is in safe hands. They offer a wide variety of activity's and ensure that every one gets the choice to be involved. The new manger has made a positive impact
to the home since starting and it has been lovely to see such a change.
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Review of

St Peter's House Care Home

from Ashely E (Son of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding at all times. The staff and management could not be more caring and supportive to both residents & their families! When we found St Peter's for my Dad I knew immediately that it would be a safe and caring environment. To see my dad smile and laugh again after such a difficult period in his
life is such a huge comfort to me and confirms what a wonderful home St Peter's is for my dad.
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Review of

St Peter's House Care Home

from Ian O (Son-in-law of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a bright and cheerful welcome. Entry procedures simple and efficient. All aspects of food are excellent. Plenty of activities and entertainment and my relation is very happy here and has been since the day she arrived. Rooms are good quality although a little more care over cleaning might be
in order at times. We are happy she is there.
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Review of

St Peter's House Care Home

from J T (Son of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just a lovely team, all the people working were looking for what to do next. All smiles and gentle care while being efficient. I am very happy my mum is here being loved and taken care of.
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Review of

St Peter's House Care Home

from N W (Daughter of Resident) published on 29 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visited on Easter Sunday and there was such a special atmosphere: the residents took part in an Easter egg hunt in the garden and the staff made a big fuss and were lovely!
Thank you to all the staff for your care and hard work!
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Review of

St Peter's House Care Home

from Laura E (Granddaughter of Resident) published on 14 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit my Grandad every week at St Peter's. All the staff are so welcoming and make you feel part of the family. Everyone is so kind to Grandad and to all the family too . It is a pleasure to go there . The home is clean annd tidy and modern and feels like a home from home . Grandad loves it there
and loves all the staff .
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Review of

St Peter's House Care Home

from Maureen B (Wife of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased to provide a review for St Peter's House Care Home. Since my husband has been a resident and I was unable to care for him because of my own poor health I cannot fault any of the staff for the way he is looked after. Any problems he has had have been dealt with with kindness, efficiently
and with dignity. His needs have been discussed with the appropriate staff as soon as possible. I have no need to worry about him when I have visited and I am well informed.
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Review of

St Peter's House Care Home

from Michelle C (Daughter of Resident) published on 12 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
You will always receive a friendly reception when you arrive. All the staff from all areas of St. Peters are kind, caring and helpful. All the staff are approachable. My father has had a very challenging year with many different health problems and not wanting to eat. All staff have been caring and
patient with him. They have kept me informed regarding his care and any treatment required and have taken the time to prepare the foods he will eat. I am pleased to see him taking part in the activities again especially when there is music involved. I know he is happy at St. Peters, safe and well cared for.
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Review of

St Peter's House Care Home

from Moira F (Daughter of Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are completely satisfied with the care our father received. The staff could not do enough for him. They were compassionate, caring and so supportive of the family during a very difficult time. The cost is high but seems comparable to other homes in town.
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Review of

St Peter's House Care Home

from S F (Daughter of Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father lived at St Peter's House for the final two years of his life. I live very far away, in North America, and I felt very assured and confident that Dad was treated with loving care, dignity, and respect. I sensed genuine feelings of professionalism but also love from all care staff, from management
(recent year) to carers, team leaders, catering staff, and cleaning staff. This is a safe, well-run, and excellent facility. I was so grateful for the level of communication and support provided.
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Review of

St Peter's House Care Home

from John P (Sister-in-law of Resident) published on 6 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our sister, arrived here last week, and today we arrived with a very different sister!
Although frail, she was chatty and she hadn't been before, she was able to express how she was feeling, and the carers were so reassuring. We are so pleased we chose St Peter's Care Home!
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Review of

St Peter's House Care Home

from Beverley K (Daughter-in-law of Resident) published on 23 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law came to St Peter's in November 2023. He has been welcomed so warmly and he has settled in wonderfully. The staff are so attentive and attend to all his needs. We recently held an anniversary party for my father-in-law, the home prepared wonderful afternoon tea with beautiful cake, sandwiches,
scones and sausage rolls. Wonderful decorations and attention to detail! Highly recommended.
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Review of

St Peter's House Care Home

from M F (Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good, I thoroughly enjoy it!
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Review of

St Peter's House Care Home

from C L (Son of Resident) published on 10 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was struggling at home, and even with three care visits a day and the neighbours watching out for him, it was all getting too much for everyone. He was prone to going out wandering at random times, in all weathers too. This was placing extra pressure on the carers as he wasn’t always taking
his tracker with him, so no one knew where he was.
Placing him in St Peter’s has been a massive relief. Knowing he is safe, looked after, fed, warm and comfortable is a great weight off my mind; he is now settled and happy and is engaging with other residents and staff, which can only assist his illness. He is also close to me, so I can now visit whenever, either a quick brew with him or a longer stay for cake too!
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Review of

St Peter's House Care Home

from Jackie S (Sister of Resident) published on 8 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of care homes were one of trepidation, but on entering St Peter's House was completely unexpected. It was bright, friendly and just so lovely. The staff were extremely friendly and couldn't do more for us. My sister had not looked good for a long time, but when we saw her, she looked happy
for the first time in years and she looked well cared for. Well done you!
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Review of

St Peter's House Care Home

from James B (Grandson of Resident) published on 8 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were very pleased with the level of care being provided to my grandmother. There is a secure entrance, which gives added peace of mind, along with the buttons carried by residents at all time, ensuring assistance is always close at hand. My grandmother stated she was pleased with the food provided
and enjoyed the view of the garden that could be seen from her room, which itself was suitably furnished and a perfect size for her. Overall, we would not hesitate to recommend this care home to others seeking such facilities.
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Review of

St Peter's House Care Home

from Colin L (Son of Resident) published on 15 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very friendly and welcoming environment which in our experience provides first-class care for my mother-in-law who is now ninety-seven and requires support in every aspect of her life.
Modern en-suite bedrooms, well-appointed lounge and dining areas, attractive, sunny, secure garden to the rear
and a broad range of entertainment to engage the residents. Mother has enjoyed a significant improvement in her underlying health since transferring from living at home to St Peter’s House six months ago.
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Review of

St Peter's House Care Home

from Julia D (Niece of Resident) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle moved into St Peter's House care home on the 30th of June 2023. He has moved up from Bristol with a terminal condition which has been a huge move/change for him.
From the first contact I had with St Peter's staff in March 2023, I and my family have been treated with care, respect and humour
by all the staff. Staff have gone above and beyond to ensure he and us are well cared for. I/we couldn't ask for a better home for his last months or years.
Reply from Donna Williams, Resident Relations at St Peter's House Care HomeThank you so very much for your kind words. We will share with the team!
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Awards / Recognitions (2)

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