Care Homes Owned by Welford Healthcare in Somerset

the residents , if they wish to join in. The thoughtful touches like ice creams given every afternoon in heatwaves and delicious looking cakes randomly offered to the residents are a real treat for my brother, who chooses to remain in his room , but these extras always bring a smile to his face!
I live a distance away, but can phone anytime and I am updated on his meds etc every four weeks too.
The staff are always very honest about my brother and give me full updates on his condition , which is much appreciated.
Am so very glad I chose Eastleigh Minehead and would highly recommend to anyone considering it for their loved ones.

likes.
As she enters palliative care the staff are nothing short of magnificent. As always, we can visit anytime, day or night, and if we are not here staff sit with mum to ensure she is not alone.
Mum is kept comfortable and treated with the utmost respect by a caring and loving staff who engage with the family to ensure all needs are met or exceeded - especially when it came to facilitating mum returning to the home from hospital.
The home is undoubtedly the best place for her. I cannot thank the staff enough for all their care and love, and that is everyone from the bottom to the top.
Thank you all at Oak Meadows.

and so a carer went- in our opinion- over and above to set up a table 'restaurant-style', provided drinks and personal touches that enabled the visit to be a really positive one.
On a day-to-day basis, carers give me time on phone calls and the manager (and other staff) have always provided updates on how mum is. It is a challenging time for her, but as a family, we are navigating the unknown as well and I think it is down to the honest updates and, if I'm honest, the kindness and understanding for us as well as mum that I have come to be most grateful for.
The staff are always so positive and smiley. I am always impressed. Thank you all.

well being because she joins all the activities.

making her feel like an individual person not just a number. The excellent staff at Eastleigh not only care for my wife but also make time to talk to me making sure that I am also okay. The team at Eastleigh go the extra mile and give me total peace of mind in that I know she getting the best care that is available.

and dignity, and they also showed us as a family the same, nothing was too much trouble and answered any questions we asked. No words can really express the sincere gratitude we have for everyone at Eastleigh, and we know that Dad spent his final months surrounded by angels that truly cared for him. Should anyone find themselves in the position we were, we cannot recommend Eastleigh Care Homes high enough.

clean but that's it. Mum's Christmas gift went missing including most of Mum's clothes. It's certainly not a loving homely place at all. Prison is better than this place so please be aware of you choosing this place to care for your loved one.

though I sat with her and assisted her with many of her meals which she ate all of, and the staff could never give us proper updates and were very cold hearted and didn't seem to actually want to be there. We were told she wouldn't be able to take part in activities or sit in the lounge diner with other residents which was a red flag for me from the start. Also they lost half a wardrobe of my nan's clothes which were labelled, as well as loosing some sentimental items of hers which yet again they didn't care. I was a HCA in a nursing home and my god, I've never seen such a cold hearted run down place in my years. Some days I would visit my nan and felt I was having to do their job for them.

anything that changes. We can walk away after visiting dad knowing that he is being well looked after with a high standard of care which is a comfort to us all.

asked for better interactions from all staff, nurses, helpers, and cleaners, everyone was wonderful and respectful. They treated the whole family with dignity, genuine care, and support.

truly care about the residents. It's a huge relief to know he is in such good hands, and I would highly recommend Eastleigh to anyone looking for a compassionate and supportive care home.

him feel so welcome when visiting and helping him to understand what is going on. The communication from the team is excellent, we visit a lot and they keep us updated and have always rung immediately to update us if there is an issue. The connection with Musgrove Hospital and doctors is very effective. The rooms are very well laid out and the outdoor courtyard is a lovely relaxing space. We have visited Oake Meadows at many different times of the day and mum, when not dozing, has always either been chatting with a carer, enjoying the great food or the team have been carefully engaged in her well-being. I cannot praise enough the staff and the high standard of care, thank you all.

which is very noticeable.