Care Home Owned by Welford Healthcare in Bristol

her needs and have acted on them. The rooms are cleaned every day and clean linen is applied to the beds. The rooms have on suet facilities and chairs which residents and relatives can relax in. The lounge and dining areas are clean and comfortable. The activities are varied and the residence are encouraged to take an active part in the different sessions that they enjoy. The management ensure that the residence safety is paramount. Wearing of alarms so that the residents can call for help. Up to date equipment for moving and lifting patients. The management up date care plans with the residents relatives and the nursing staff's communication with residents and relatives is constant.

the food provided is outstanding. Also, the social activities they provide are varied and always enjoyable. In all, an amazing place.

which was lovely. All the staff were welcoming and professional. Mum wasn't there very long and sadly passed away this week, but as a family, we are very grateful for all that you did for her. Beautiful home, lovely staff.

staff our very caring
As a few weeks ago auntie passed away some of the staff who were not working took time to come the the crematorium to show their last respect. The home had laid on a small get together for a few of the the residents that new her and few family members this home is excellent to a very high standard we cannot say enough for what they have done for auntie thank you all.

any time, and I did! I met the Deputy Manager, who immediately made me feel heard, and his calm approach was wonderful at an extremely worrying time. After viewing the room and the home, I felt they had the care and patience to care for my father.

The Deputy Manager came to assess Dad at the hospital, and he offered him a place. With advanced dementia, Dad, who didn't converse well, shook hands and smiled, and I knew this was the right choice. Dad moved in the next day. Sadly, Dad passed away within 36 hours, but the care he received and the compassion shown to us will never be forgotten. The staff are so friendly and caring, and grateful that they helped us in our time of need.

we visited we were always made very welcome and nothing was too much trouble..
Sadly mums health deteriorated in March this year and we were told as a family, that mum was at end of life. The support and compassion we received from the staff that looked after mum was above and beyond.We as a family cannot thank all of them enough.
The manager of this nursing home should be extremely proud of each and everyone that cared for mum ,domestics, cooks, the activities and carers.. They all deserve much appreciation...
They were like family and even came to mums funeral.
Thank you from the bottom of our hearts for what you all did for mum and us as a family.

Gardens, my family member is in excellent hands. Thank you, Westbury Gardens Residential Home.

anytime mum needs anything the onsite managers are quick to email me. When I visit, all the carers and managers are very friendly. Everyone has been so nice. Mum also says everyone treats her very well. Mum is not very active so she doesn't join in with the social activities arranged. She does get asked to join but she prefers to rest and watch TV. As I don't live in Bristol, I am so relieved that mum is in safe good hands and is being looked after well. I'm so grateful to all the staff at Westbury Gardens.

but also deeply caring. To be told it was an honour to care for mum so sums up their attitude. It made the end of her life as good as it could be.
These homes use no agency staff and are willing to do whatever it takes. The homes are both spotless and the residents, even when bedbound, kept spotlessly clean.
Thank you to you all.

has a cozy, comfortable family feel to it. The staff excel in their warmth, compassion and professionalism, really caring for the residents and taking time to get to know them well.

timely. Everyone is approachable. Whole place is spotless, activities are varied and activity leads go the extra mile. Thank you! I would definitely recommend this lovely home.

balloons and a beautiful cake, all done by the staff. Thank you for the treatment and care she has received from all members of staff. A truly outstanding organisation.

and understanding. As a family, we were treated so well with refreshments, quiet space always a welcome smile from staff and a hug if needed and kept up to date with dad's care.
We as a family cannot recommend this place enough for the care of your loved one.
The nursing home made my dad's last weeks, comfortable with monitoring dad's pain relief and symptoms. Treated Dad with dignity and respect always speaking to Dad directly and honouring his every request, so kind of you all.
They looked after Dad and us as a family, with kindness care and compassion, huge thank you from the bottom of our hearts.

the overall atmosphere is homely. It has a beautiful garden which is well looked after and is lovely to sit in. Many of the staff have been there for years and there is a good rapport between them. The food is excellent and there is a good range of activities. The staff are all very helpful and communicative and I'm confident my father is being well looked after. It is a very well organised and managed home and we couldn't be happier with our choice.

has settled well, considering how many moves she has made. She enjoys the food and is very pleased with how many times her room is cleaned. We are confident that her time and good care will continue as we've witnessed. Thank you.

the level of social interaction. The home recently put on a stage show which involved both residents and staff. It gave my other a real joy and was a truly enjoyable event. Social functions and entertainment are regular events here in the home.

events and general updates about the home through to residents' families.

enough for their fantastic care. Well done all.

we had to find something more appropriate to help her long term. Knowing she is safe here is such a weight off of the shoulders. Sadly in hospital, she was never rehabilitated so lost most of the strength in her legs but this care home makes her as comfortable as possible and for that I'm so grateful! She has also gained weight back since being here (she was becoming very frail) and the staff are always coming around with meals and cake! The rooms are quite dated but I think this is appropriate for the elderly. Thank you for looking after my Nan and giving her the care that she needs. Our family were admittedly struggling before we found you and we are all at ease now she is happy and safe!