Care Homes Owned by Welford Healthcare in Hampshire
9.6
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Hampshire for Welford Healthcare are showing below.
View the details of all 32 locations (with 1877 reviews) owned by Welford Healthcare
Welford Healthcare Locations in Hampshire (2)
Hamble Heights Care Home
9.7
103 reviews
71-73 Botley Road, Fareham, Southampton SO31 1AZ
"The staff are caring, kind and have unlimited patience. They are also doing a wonderful job of entertaining the residents, so that there is…" Read all 103 reviews
Location Type Care Home
Comfort, support and wellbeing are central to life at Hamble Heights. Its reputation is built on exceptional standards of care, so residents and their families know that they are in the safest hands. Hamble Heights provides the highest levels of 24-hour,… Read more about Hamble Heights Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Younger Adults
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 60 Rooms
Ashbourne Court Care Home
9.7
116 reviews
13 Salisbury Road, Andover SP10 2JJ
"Ashbourne Court is a very caring nursing home y late father was here nearly 3 years ago, so having seen and had knowledge of the home, that…" Read all 116 reviews
Location Type Care Home
Ashbourne Court Care Home is a warm and welcoming care home located in Andover. A purpose-built care home conveniently situated near Salisbury and Winchester Cathedral, with the fascinating Army Flying Museum and the Milestones Museum—filled with… Read more about Ashbourne Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- Acquired Brain Injury
- 64 Rooms
Welford Healthcare Reviews in Hampshire (219)
9.6
Welford Healthcare has a Group Review Score of 9.6 (9.578) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Welford Healthcare must have a Review Score.
Review of
Hamble Heights Care Home
from Catherine D (Daughter of Resident) published on 26 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are caring, kind and have unlimited patience. They are also doing a wonderful job of entertaining the residents, so that there is always something going on.
The care provided is personal, and we as a family are so glad we found Hamble Heights to look after our darling Daddy.
The care provided is personal, and we as a family are so glad we found Hamble Heights to look after our darling Daddy.
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Review of
Ashbourne Court Care Home
from I C (Son of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Good communication. Clean and tidy. Mum is happy.
Reply from RAJESH AYYAPPAN, Home Manager at Ashbourne Court Care Home
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Review of
Ashbourne Court Care Home
from Harry B (Son of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I'm very happy with the care my dad receives from the staff at Ashbourne Court Care Home.
Reply from RAJESH AYYAPPAN, Home Manager at Ashbourne Court Care Home
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Review of
Ashbourne Court Care Home
from Christopher S (Nephew of Resident) published on 6 November 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The standard of care provided by the staff is very good and the nursing care is excellent.
My only criticism is that the room is in poor condition and requires attention. Some of the furniture is broken and the desk has seen better days.
My only criticism is that the room is in poor condition and requires attention. Some of the furniture is broken and the desk has seen better days.
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Review of
Ashbourne Court Care Home
from David B (Nephew of Resident) published on 5 November 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My aunt arrived initially needing respite for 2 months in September 2024. But her needs were that she needed long term care so she became a permanent resident and the care home management helped her and the family to get her settled which was very helpful and reassuring at such a difficult time her
needs were met adequately and we were very happy with the staff who kept us informed of any issues that arose. We couldn't of asked for any more care and consideration they gave my aunt and us as a family right to her final ending in September 2025.
Reply from RAJESH AYYAPPAN, Home Manager at Ashbourne Court Care Home
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Review of
Ashbourne Court Care Home
from D B (Friend of Resident) published on 5 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Ashbourne Court is a very caring nursing home y late father was here nearly 3 years ago, so having seen and had knowledge of the home, that is why when my dear friend need help, I put Ashbourne Court forward to the family. Management is very good, any problems you may have they will listen, take on
board and sort it out. We all know that be it family member or friend nobody want to go into a nursing home. So I feel that this nursing home does it's very best to make them feel at home.
Reply from RAJESH AYYAPPAN, Home Manager at Ashbourne Court Care Home
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Review of
Ashbourne Court Care Home
from Paul C (Son of Resident) published on 3 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely care home,lovely friendly staff.Always clean and warm on colder days.Great communication between staff and visitors.Good activities for the residents to keep them occupied,but most of all my father loves it there which is the most important thing to me.
Reply from RAJESH AYYAPPAN, Home Manager at Ashbourne Court Care Home
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Review of
Ashbourne Court Care Home
from Robert B (Son of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Ashbourne court care home always seems very clean and a safe place for my relative to live. My relatives care seems to meet his needs and there are always plenty of activities to join in with. Once all the refurbishments have been completed I can only think the high standard will be maintained.
Reply from RAJESH AYYAPPAN, Home Manager at Ashbourne Court Care Home
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Review of
Ashbourne Court Care Home
from T G (Daughter of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has settled very well into the care home due to the quality of care and support she has received. She has built up positive connections with the staff caring for her and other residents, which has been wonderful to see! Mum really enjoys the activities and meals each day - both are great opportunities
for socialising and stimulation. From my first visit, I felt the care home had a 'family' feel to it and was the right place for mum to be - our experience fully reflects this. I am so grateful for the support, care and experiences that mum is receiving at Ashbourne Court.
Reply from RAJESH AYYAPPAN, Home Manager at Ashbourne Court Care Home
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Review of
Ashbourne Court Care Home
from N G (Son of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Overall impression of staff, from reception, management, to care assistance and nursing staff is overwhelmingly positive. To put it simply, it's clear they care about the welfare of the residents. Where it lets itself down, in activities, many don't seem to happen, there are not that many or a good
range.
Reply from RAJESH AYYAPPAN, Home Manager at Ashbourne Court Care Home
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Review of
Hamble Heights Care Home
from S H (Friend of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I thought what a lovely friendly home to visit. The staff seemed helpful and pleasant.
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Review of
Hamble Heights Care Home
from John H (Son of Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Although Dads time at Hamble Heights was relatively short the memories our families have taken away are happy ones with much of this being down to the high level of care the home and especially the staff provided, cannot praise them up enough.
We liked the way the home was set up, the staff always
We liked the way the home was set up, the staff always
made us feel welcome, they treated dad as if he was one of there own, we really couldn't have asked more from them.
Thank you so much.
Thank you so much.
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Review of
Ashbourne Court Care Home
from Clair D (Daughter of Resident) published on 7 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has had two weeks of post op respite. The team of staff nurses, manager, healthcare assistants and caring staff have all been kind, caring, professional and offer a safe environment for individualised care. The team of activities coordinators made every effort for my mum to join in meaningful
activities. Thank you so much.
Reply from RAJESH AYYAPPAN, Home Manager at Ashbourne Court Care Home
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Review of
Hamble Heights Care Home
from Clare H (Daughter of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father has been a resident since 2022.
He has been well looked after & still is.
Mum stayed for 6 months during 2023 and was given excellent end of life care.
He has been well looked after & still is.
Mum stayed for 6 months during 2023 and was given excellent end of life care.
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Review of
Hamble Heights Care Home
from Claire S (Granddaughter of Resident) published on 16 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Both of my grandparents are residents of Hamble Height and I can't thank Hamble Heights enough for the continuing high standard of care they provide both of them. They are always accommodating to their needs and treat them with the utmost kindness and respect.
For my gran's birthday, Hamble Heights
For my gran's birthday, Hamble Heights
went out of their way to make my gran's birthday a special experience, particularly two staff members in particular. They decorated their private dining area for her and the family, prepared menus and table settings to make it feel as if we were at a restaurant and Sandy even baked a cake for my gran. Although my gran has advanced dementia, it was clear she enjoyed the experience, as did my grandad and the rest of the family. One staff member in particular also assisted my grandad in selecting and coordinating a birthday card and gift, which pleased him greatly.
Thank you so much to the manager and the team for the wonderful support they provide!
Thank you so much to the manager and the team for the wonderful support they provide!
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Review of
Ashbourne Court Care Home
from Theresa S (Daughter of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The care at Ashbourne Court was very good on the dementia floor. The team are excellent. The furniture and sanitary ware are a bit tired and I found the new management company unpleasant and uncaring after my mother died. I worry that this new company will adversely affect the reputation of Ashbourne.
Reply from RAJESH AYYAPPAN, Home Manager at Ashbourne Court Care Home
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Review of
Hamble Heights Care Home
from Norah W (Wife of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband was in the hospital, he was dying and needed good care. I remembered seeing Hamble Heights Care Home when a friend was in there, so I asked for that. I was so pleased to be able to find a room there, and my husband was looked after so well. He died peacefully this week and was looked after
so well until the end.
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Review of
Hamble Heights Care Home
from A H (Son-in-law of Resident) published on 30 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was welcomed by an experienced manager who took the time to listen to the needs of us as a family member and our concerns we had.
The team were friendly and welcoming when I was shown the beautiful home.
The business manager took the time to make us a coffee and welcomed us into their lounge area.
What
The team were friendly and welcoming when I was shown the beautiful home.
The business manager took the time to make us a coffee and welcomed us into their lounge area.
What
a beautiful caring home with the experienced manager taking the time out Thank you
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Review of
Hamble Heights Care Home
from Rowena D (Wife of Resident) published on 30 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A lovely friendly home that is improving constantly. The staff are brilliant and care for the residents with patience, respect and humour. The activities provided are stimulating and enriching for the residents and provide a respite during the day. The food is OK but would be better with more choice
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Review of
Hamble Heights Care Home
from Jan T (Daughter of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Having lived independently and aged 90 I was worried when my beloved mother, through sudden illness, could no longer care for herself and required 24/7 nursing care.
The Care Home is managed by the capable and enthusiastic Manager who is supported by Business Development Manager, who welcomes us each
The Care Home is managed by the capable and enthusiastic Manager who is supported by Business Development Manager, who welcomes us each
morning and a Clinical Lead. Each individually professional but who together create an awesome and formidable team where the residents care is the priority.
The room is cosy and kept scrupulously clean. The meals are freshly cooked.
There are no sad faces just a happy dedicated team of nursing staff and a care support team who genuinely love their residents and their work.
The room is cosy and kept scrupulously clean. The meals are freshly cooked.
There are no sad faces just a happy dedicated team of nursing staff and a care support team who genuinely love their residents and their work.
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Awards / Recognitions (1)
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