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Care Home Owned by Welford Healthcare in Gloucestershire

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Welford Healthcare in Gloucestershire

Only the locations & reviews in Gloucestershire for Welford Healthcare are showing below.

View the details of all 34 locations (with 2075 reviews) owned by Welford Healthcare

Welford Healthcare Locations in Gloucestershire (1)

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Welford Healthcare Reviews in Gloucestershire (106)

9.5

Welford Healthcare has a Group Review Score of 9.5 (9.513) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Welford Healthcare must have a Review Score.

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Review of

Park View Gloucester

from Julia R (Niece of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt was resident at Park View for over 6 years and her health declined over that period leaving her with significant dementia. She was so well looked after during that time and her end of life care was exemplary. The care home is beautifully kept: it is light and airy with room for relatives to
visit in a little coffee room on the ground floor. The bedrooms are lovely - roomy, nicely decorated and very comfortable. We were impressed with all the activities available for the residents to participate in.
But best of all is the staff. They are all so loving and caring. They really like their residents and look after each individual as if they were their own.
My aunt's end of life care included getting her back from hospital on Christmas Eve so she could be in her familiar place. She recovered from her fall but then declined a few weeks later. She was supported gently into her passing with such loving care that it eased the experience for me. It was a good death. Thank you.
Reply from Pia Potter-Farrant, Operations Manager at Park View GloucesterThank you so much for taking the time to share such a thoughtful and moving review. We are deeply touched by your kind words and truly honoured that Park View was your Aunt's home for so many years. It means a great deal to know that you felt she was cared for with dignity, comfort and compassion, especially at the end of her life.
Your appreciation of our environment, activities, and our team will be shared with everyone. Our staff strive to treat each resident as family, and your recognition of their love and dedication is incredibly meaningful to us.
We are grateful that we could support your Aunt in being somewhere familiar and peaceful, and that this brought you comfort during such a difficult time. Thank you for trusting us with her care and for your heartfelt thanks.
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Review of

Park View Gloucester

from Denise L (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad decided after mum had died that he didn't want to stay at home on his own, he was welcomed into Parkview and within a few weeks had settled in and he had the best part 2 of his life .He always said you'll never find a better place than this . He was so proud of his lovely room . Charlotte,Pia and
all the staff have been amazing . Dad enjoyed almost three years of his second life at Parkview.. Activities are wonderful ,something happening all the time . Dad only really enjoyed bingo and some musical events but he was taken care off all the time.
Food is incredible and nothing is too much trouble for the kitchen staff . Family are also taken into consideration and are involved if they want to be.
Cleanliness is second to none. Everyone is so friendly and helpful.
The carers ,day and night are so kind and considerate ..it must be a very stressful job at times.It takes a special kind of person to work there. The reception staff are always helpful and cheerful.
Thank you all .
Reply from Pia Potter-Farrant, Operations Manager at Park View GloucesterThank you for taking the time to share such a heartfelt review. We are truly honoured that you chose PV to be part of such an important chapter of Dad's life. Knowing that he felt proud of his home, well cared for, and able to enjoy activities he loved means a great deal to us. We work hard to create a welcoming, supportive environment for residents and their families, and your kind words about our care, activities, food, and cleanliness will be shared with everyone, though we know your family always made great efforts to ensure staff felt your appreciation. We will greatly miss you all being part of our daily lives, and hope that you do come to visit as often as you can. Thank you for trusting us and for your sincere appreciation, it means so much to us all xx
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Review of

Park View Gloucester

from Colin S (Brother of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Park View looked after my Father and Brother over 4 years and at no time was I ever disappointed in their care. Charlotte, Pia and the team have acted with complete professionalism throughout their stay and I would also go as far to say that treated them both as if they were family members. All members
of the team have always been warm and lovely and I would never hesitate to recommend Park View to anyone considering their services.
Reply from Pia Potter-Farrant, Operations Manager at Park View GloucesterThank you so much for your lovely message. It really means a lot to us to hear that Dad and your brother felt so well cared for during their time here at Park View. Knowing they were treated like family is exactly what we always hope for, and your kind words will mean so much to us all. Thank you again for taking the time to share your experience and for your recommendation, we really, really appreiciate it.
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Review of

Park View Gloucester

from lyn d (Daughter of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Due to an accident at my home I needed to find a respite nursing home for my 94 year old mum within a couple of hours. Despite it being a Sunday afternoon Parkview staff were amazing at accepting mum and getting her settled in. I could not believe how quick it was. Staff were so kind to mum and went
out of their way to quickly take on board her care needs and ensure they were met. Staff were kind, respectful, warm and demonstrated an excellent understanding of her needs and of dementia. She ended up staying 8 weeks and the care was excellent the whole time. There is a wonderful range of activities that residents can access, but mum was never once felt pressured to join in if she didn't want to. The home was good at communicating with me via emails and texts. The food choices were excellent.
I can highly recommend Parkview, it had a real ' home from home' feel to it and staff go out of their way to support residents and families.
Reply from Pia Potter-Farrant, Operations Manager at Park View GloucesterThank you so much for your lovely feedback! Hearing this was truly heartening for our team, as it reflects exactly the standard of care and compassion we strive to provide for every resident, whether they are with us for respite or longer-term care. We're really pleased we could support you and your mum at such short notice and that she felt comfortable, respected and well cared for throughout her stay. Your kind words about our staff, communication, activities and overall homely feel mean a great deal to us. Thank you again for taking the time to share your experience x
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Review of

Park View Gloucester

from K P (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had a fantastic experience when she stayed for a week. She was really apprehensive at it was her first experience of respite. The whole process of leading up to the stay was done sensitively and involving her along the way, so she felt her views truly mattered. Thank you.
The staff could not
do enough to make the experience more favourable or pleasant. Everyone was so kind, empathetic and generous with their time. They checked on her very frequently, especially on the first day / night to ensure she was settled and had everything she needed. She really appreciated this as she didn't feel alone at all. She loved the food and activities and really embraced it. When I spoke to her she was really settled and has no worries at all about returning for subsequent respite as required. Thank you to the whole team for helping make it such a positive experience for her.
Reply from Pia Potter-Farrant, Operations Manager at Park View GloucesterThank you so much for taking the time to share this wonderful feedback! We're delighted to hear that Mum felt supported and comfortable throughout her stay, especially during her first respite experience. It's lovely to know that the team's care, kindness and attention helped her feel at ease. We'll be sure to share your kind words with the whole team, they'll be thrilled to know their efforts made such a positive difference for your family
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Review of

Park View Gloucester

from F C (Wife of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband stayed with you earlier this month for respite care. The home is bright and busy with lots of activities with quieter areas too. The staff are kind and caring. My husband probably found it difficult initially but by the end of his short stay seemed settled. Many thanks to the staff and the
kindness shown to us both. Particular thanks to Pia for the time she gave to me on my initial visit.
Reply from Pia Potter-Farrant, Operations Manager at Park View GloucesterThank you so much for your lovely review. It was a pleasure to meet you both and to help support you both during your husband's first respite stay. I'm so pleased to hear that you both felt welcomed and cared for. We always aim to provide a warm, supportive environment with plenty of choice and activity, and your feedback means a great deal to all of us. I'll be sure to share your kind words with the rest of the team, and thank you so much for your kind words about our first meeting, it really means a lot <3
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Review of

Park View Gloucester

from A R (Wife of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I will always be grateful for the excellent care given to my husband Douglas in the last 6 months of his life. This was done professionally but with such warmth and attention to his personal feelings and wishes and always with good humour. We felt he was always seen as an individual and
respected as such.
And the warmth was extended to us his family. We always felt welcome and nothing was too much trouble - the maintenance men stepped in at once when I had a problem with my car and sorted it in no time!
Reply from Pia Potter-Farrant, Operations Manager at Park View GloucesterThank you so much for your kind and thoughtful words. It was a privilege to care for your husband and to support you and your family during such an important time. We are truly touched that you felt the warmth, respect, and humour we strive to bring to our care. Knowing that both your husband and your family felt welcomed and supported means a great deal to our whole team, from care staff to maintenance. We're grateful for your trust in us and send you and your family our very best wishes
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Review of

Park View Gloucester

from S C (Daughter of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I care for dad on a full time basis so it's very difficult for us to get away together. We put dad into respite care at Park View so that we could go away for a number of days knowing that dad would be cared for in a safe environment. We cannot recommend Park View highly enough, dad was
greeted by many members of staff on his arrival and we were all given lunch to settle him in, everyone was so kind and helpful and we were sent lots of photos of his stay there so we knew he was getting on fine. Thank you Park View for helping us to get away for a break knowing dad was being well cared for.
Reply from Pia Potter-Farrant, Operations Manager at Park View GloucesterThank you so much for sharing your kind words. We understand how important it is for families to feel confident and at ease when a loved one comes into respite care, and we're delighted to hear that Dad felt welcomed and supported during his stay. It was a pleasure getting to know him and keeping you updated throughout his time with us. We're so pleased we could give you both the opportunity to enjoy a well-deserved break, and we look forward to welcoming your family again in the future.
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Review of

Park View Gloucester

from Alison B (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly Parents recently spent over a month at Park View to allow my Mother to receive high quality respite care following a long spell in hospital. Bright, modern & clean with a good variety of daily activities on offer. But, first and foremost, it is the brilliant staff who impressed me the most:
kind, caring and professional, and always with a ready smile. Highly recommended :)
Reply from Pia Potter-Farrant, Operations Manager at Park View GloucesterThank you so much for your kind words and recommendation. We're delighted your parents felt comfortable at Park View and that your mother received the care and support she needed. Our team will be thrilled to hear your feedback about their kindness and professionalism. It means a lot to us :)
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Review of

Park View Gloucester

from John C (Son of Resident) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just wanted to say a big big thank you to ParkView and all it staff with looking after my mum for over 3 years. The care, support, and overall state of the residence was absolutely outstanding. The staff are so caring and really do everything they can, every minute of the day to support the residents.
The home is first class in terms of facilities and all of the services they offer. We are so thankfull for the support they gave, this is the best facility that I have heard of and seen in Gloucestershire.
Reply from Pia Potter-Farrant, Operations Manager at Park View GloucesterThank you so much for your kind and heartfelt words. It truly means the world to us. We're incredibly proud of our team, and it's so rewarding to hear that their compassion and commitment made such an difference to your family.On behalf of everyone here, thank you to your family for placing your trust in us. It has been an absolute privilege to care for Mum.
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Review of

Park View Gloucester

from Patricia H (Respite Resident) assisted by family/friend published on 20 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The food and nursing staff were all excellent. I was well looked after and cared for. I would certainly come again if it was possible.
Reply from Pia Potter-Farrant, Operations Manager at Park View GloucesterThank you so much for your review. We are really looking forward to seeing you again in the New Year for your next break.
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Review of

Park View Gloucester

from Graham T (Respite Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very good place to go for respite care.
Reply from Pia Potter-Farrant, Operations Manager at Park View GloucesterThank you so much for your review. We were very happy to host you during your recovery, and wish you all the best for life back home.
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Review of

Park View Gloucester

from M H (Resident) published on 29 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having given Park View excellent ratings in all categories, there is little I can add except to say that I enjoyed a lovely, lovely stay.
Reply from Pia Potter-Farrant, Operations Manager at Park View GloucesterThank you so much! We really enjoyed having you to stay and helping with your recovery. Wishing you all the best back at home, but feel free to come for a 'holiday' again any time!
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Review of

Park View Gloucester

from Irene P (Respite Resident) published on 23 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I stayed at Park View for one week until the 2nd of June. I found the freedom of movement unexpected and welcome. The carers were hard-working and kind, nothing seemed to be too much trouble for anyone, which was very much appreciated, as I am quadriplegic. All in all I found from both an experience
and a value for money viewpoint, excellent value for money.
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Review of

Park View Gloucester

from Kath F (Wife of Resident) published on 24 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in the above for 2 weeks' respite. The condition of the inside and outside is immaculate. Every member of staff is a credit to the company. Kind, caring and respectful, nothing was too much trouble. His room had everything he required and more, it was spotless.
Thanks for giving
me a break knowing my husband was safe and cared for.
Reply from Pia Potter-Farrant, Operations Manager at Park View GloucesterWhat a lovely review. Thank you! So glad we could be there to help. You're both welcome back any time. Take care
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Review of

Park View Gloucester

from Ray P (Son of Resident) published on 20 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum stayed with you for six weeks whilst we went to visit our daughter in Japan. The care and attention she received was excellent. She came out of herself and joined in lots of activities rather than just staying in her room watching TV as she does at home. We received regular updates from them and
they also updated Mum on what we were doing from our social media posts. We were able to relax and enjoy our holiday knowing Mum was safe and in such good hands.
Reply from Pia Potter-Farrant, Operations Manager at Park View GloucesterAww, thank you so much for your glowing review! We are so pleased that your trip of a lifetime was able to also be a relaxing one. It's a massive decision to make and thank you so much for taking the time to give feedback.
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Review of

Park View Gloucester

from P P (Daughter of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum seemed very happy here. Everywhere was lovely and clean. Also, all staff were very friendly. Everyone seemed very relaxed and happy.
Reply from Pia Potter-Farrant, Operations Manager at Park View GloucesterThank you so much for your lovely review. It's always a pleasure to have Mum come and stay with us.
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Review of

Park View Gloucester

from H S (Respite Resident) published on 9 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This was my first experience of my respite stay for five weeks. When I reached to Park View management greeted me and took me upstairs to my room. The staff are very good. Very clean. Very nice place stay. Enjoy a lot with the staff and residents. Best care home, I enjoyed doing activities.
Reply from Pia Potter-Farrant, Operations Manager at Park View GloucesterThank you so much for your kind review. It was a pleasure to have you come and stay with us. Wishing you and your family all the best for the future.
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Review of

Park View Gloucester

from M B (Resident) assisted by family/friend published on 16 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was my first experience of respite care, and I was looked after extremely well. Activities were fun, food was marvellous, and I made many new friends. The only downside was that I found the bed a little uncomfortable, but apart from that, I would recommend a stay to anyone. Thank you, and hope
to stay again soon.
Reply from Pia Potter-Farrant, Operations Manager at Park View GloucesterThank you for your review. We're happy you enjoyed your stay, and we look forward to seeing you again for your next respite stay. Just let me know if the bed is too firm, soft, big, or small, and we'll make sure it's just right.
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Review of

Park View Gloucester

from Sylvia K (Wife of Resident) published on 16 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was pleased to be with such caring people who are looking after my husband. The staff are doing a very good job. I was not able to give him the attention he needed.
Reply from Pia Potter-Farrant, Operations Manager at Park View GloucesterThank you so much for your lovely review; we are pleased to be able to help and support your family in any way we can.
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Awards / Recognitions (2)

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