Care Homes Owned by Welford Healthcare in Staffordshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Welford Healthcare in Staffordshire

Only the locations & reviews in Staffordshire for Welford Healthcare are showing below.

View the details of all 32 locations (with 1877 reviews) owned by Welford Healthcare

Welford Healthcare Locations in Staffordshire (2)

2 Care Homes owned by Welford Healthcare in Staffordshire
Bowbrook

Worthington Road, Fradley, Lichfield WS13 8PG 

9.6 15 reviews
"We could not ask for better care. All the staff and carers are kind and caring. They are professional in there appearance and execution of…"   Read all 15 reviews
Location Type Care Home

Bowbrook is a residential care home in Fradley, Staffordshire. They offer 90 ensuite bedrooms across six households for people over the age of 55. The state-of-the-art home provides high-quality personalised care and support in first-class facilities.… Read more about Bowbrook

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • 90 Rooms
Amber Wood

Belvedere Road, Burton-on-Trent DE13 0QL 

7.4 8 reviews
"My partner arrived at Amber Wood one month ago, and right from the start, all of the staff were friendly and approachable. I visit him…"   Read all 8 reviews
Location Type Care Home

Amber Wood is a dementia-specialist residential care home located in Burton upon Trent, Staffordshire. It offers 45 spacious en suite bedrooms across three floors.… Read more about Amber Wood

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 45 Rooms

Welford Healthcare Reviews in Staffordshire (23)

9.6

Welford Healthcare has a Group Review Score of 9.6 (9.578) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Welford Healthcare must have a Review Score.

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Review of

Bowbrook

from Louise B (Daughter of Resident) published on 2 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We could not ask for better care. All the staff and carers are kind and caring. They are professional in there appearance and execution of their role in the care home be it caregivers, cleaning ,laundry or administrative duties.
The residents rooms are beautifully appointed , light and airy with lovely
individual toilet and shower facilities.
The kitchen, dinning sitting areas are light and airy and well appointed with staff always in attendance. The food is excellent.
Also medical needs are seen to promptly with kindness and care.
We are delighted with everything about Bowbrook care home.
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Review of

Bowbrook

from Mark H (Son of Resident) published on 11 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad originally went in for respite at very short notice which Bowbrook managed to accommodate for which we were extremely grateful. Following private diagnosis it soon became apparent respite would become permanent. Bowbrook and the staff have been fantastic with their support, not just to my father
but the family also, and in offering advice, and he now has settled in comfortably. Bowbrook hold several activities for the residents each month, and we try and support as many as possible, which my father really enjoys and gets him involved. He seems very happy so thank you Bowbrook.
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Review of

Amber Wood

from Amanda C (Daughter of Resident) published on 30 October 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
5 years of mum being at Amber Wood, so we have seen some changes. Presently, all is going in the right direction with changes, all in the interest of the residents. Care is tailor-made to the individual. Cleanliness is great throughout the whole home, as well as in individual rooms. The activities are
always amazing, which is great for the families to see. Grateful for the management, seniors, especially Natalie and Suzie, as well as mum's carers, who know her really well. Thank you.
Reply from Lacey Patterson, Registered Manager at Amber Wood
Hi Amanda
Thank you for your lovely review
I will pass on your comments to all our hard working staff
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Review of

Bowbrook

from S E (Daughter of Resident) published on 17 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent, professional service from all members of staff. The facility supports both resident and their family. All team members are nurturing and do work as a team. Nothing is too much trouble. Many activities for residents of all capabilities. Real sense of inclusion. Thank you.
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Review of

Bowbrook

from Penelope K (Daughter of Resident) published on 4 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad went in for Restbite for a week. He never likes going but my mum has to have a break.
And I know that he's well look after here and the place is like a hotel. Me and mum always say oh we could stay here lol.
And the staff and management are fabulous.
Many thanks. X
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Review of

Bowbrook

from David S (Son of Resident) published on 4 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father who is 96 years old is settling in nicely now to Bowbrook. I see the pictures of all his activity's and he does generally like to get involved. His memory is slowly fading but he is kept on his toes by the activity team.
He does remember some of his activity's when I prompt him and chatters
away about his baking which he has always loved to do.
I was amazed at how many other peoples family's he has got to know in his few months of living at Bowbrook.
He is putting on a little weight after a little drop which was of concern after he arrived but the team quickly got to grips with it and he is responding nicely.
Although none of us like to see our loved ones entering a home I know he is looked after well at Bowbrook and is thriving with all the characters and company he now has.
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Review of

Bowbrook

from Nigel M (Husband of Resident) published on 30 June 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
It is difficult to write a review as my wife can't remember anything. She was well when she came back but I am not sure how much excercise she took or what events she attended. The staff were helpful and the facilities seem excellent.
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Review of

Bowbrook

from Helen H (Niece of Resident) published on 22 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt arrived at Bowbrook on 24th April having recently lost her husband of almost 70 years and was greeted by a wealth of happy smiling faces who weeks on continue to do their utmost to make her feel happy and comfortable. She loves her room and benefits greatly from family and friends being able
to visit at any time. Bowbrook is a spotlessly clean, bright, airy well run establishment which I would highly recommend to anyone in a similar situation.
Reply from Lucie Goodall, Registered Manager at Bowbrook
Thankyou for your kind words and lovely review - your aunt is a pleasure and we feel very privileged to have her living with us.
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Review of

Bowbrook

from Sandra H (Daughter of Resident) published on 12 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
A fantastic facility. My Mum has been here 18 months. She is well cared for in a loving environment. She is happy and enjoys the interaction with the other residents. The staff are very caring, loving, happy and treat the residents as one of their own. They make them laugh and feel special, they
aren't just doing a job to the bare minimum. There is great camaraderie within the staff team. The home is well managed with staff happy to answer any questions. The management is open and approachable and visible. I'm always greeted by any member, even the maintenance staff.
Highly recommend.
Reply from Lucie Goodall, Registered Manager at Bowbrook
Thankyou so much for your kind words and such a lovely review, you have captured Bowbrook's culture very well, we are very happy to see you continue to have a positive experience.
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Review of

Bowbrook

from C B (Daughter of Resident) published on 8 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I absolutely cannot fault this amazing care home . The care is second to none , the carers are absolutely amazing and as for the facilities .. just amazing.
All the staff care for their residents . The activities team is fantastic and always arranging different daily activities so there is always
something to do. My mum goes on visits into town , to the Cathedral, shops and even out to the local pub for lunch.
Best decision I ever made was moving my mum into Bowbrook. Forever grateful to the manager for offering her an emergency respite place at a day's notice , from which she's never gone home as she loves it so much.
Thank you Bowbrook and all your staff .
Reply from Lucie Goodall, Registered Manager at Bowbrook
Thankyou for your kind words, it fills us with joy that you are having a positive experience here at Bowbrook, we are very happy that we could support you and your family to arrange care and support…read more
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Review of

Bowbrook

from Maureen C (Daughter of Resident) published on 3 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Bowbrook since September 2024. She has settled in really well and loves her room. I am so grateful for the excellent care she is receiving, all the staff are so friendly and professional. Mum is nearly 102 , very alert mentally, and able to appreciate the help she receives at
this stage in her life. She has actually gained weight.
Thank you Bowbrook.
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Review of

Bowbrook

from N S (Grandson of Resident) published on 26 March 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandfather recently moved into Bowbrook after having a bout of falls at home, as a family we felt that he needed round the clock care. From the moment he walked through the doors at Bowbrook he has been so settled and it was like he had always been there. There is so much going on throughout the
day it has given him a new lease of life, he loves to do crafting with the Activities people and he even enjoys a game or two of dominoes. He really enjoys the various meals that are on offer, he's even gained a little bit since moving in. The staff always seem to be going above and beyond for all of the residents that live here.
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Review of

Amber Wood

from Carol W (Partner of Resident) published on 16 November 2023
Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner arrived at Amber Wood one month ago, and right from the start, all of the staff were friendly and approachable. I visit him daily and have seen how good the staff are with not only with him but with all of the residents. I think we all worry about how well the staff treat our loved ones,
and having seen for myself daily for a month now, not once have I had any concerns. In my opinion, it is clean, professional and very well run whilst still maintaining a relaxed atmosphere.
Reply from Terri Tipper, Registered Manager at Amber Wood
Thank you for your feedback, Carol; it's so nice to hear that the dedication of the team has provided you with a little peace of mind. We will be sure to pass on your kind words to the team!
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Review of

Bowbrook

from S W (Daughter of Resident) published on 2 August 2023
Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad arrived at Bowbrook in July 2023, and already, the change in him is overwhelming. He is so much more alert and happy. He is loving having access to a garden and is joining in with all of the activities. The staff are fantastic as they all have so many skills; their dementia training is also excellent,
so they really know how to get the very best out of every resident and enhance their lives. My dad chats away to everyone and is so much more relaxed in himself.
The building is beautiful and so clean everywhere, it also has beautiful gardens. I cannot recommend Bowbrook highly enough for anyone who has a loved one in need of such expertise.
Reply from Lucie Willday, Registered Manager at Bowbrook
Thank you for your review. What a pleasure it is to have your dad living with us; it is great to hear what a great experience you are having with us, and we look forward to supporting you to make many…read more
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Review of

Amber Wood

from Anne P (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a qualified nurse, I always worried about my mum going into care but from the day my mum went to Amber Wood Care Home to the day he passed away, we, as a family, had nothing to worry about. The staff on Bertley and the management team treat Mum as an individual with care and love throughout her stay.
I can't thank them enough, their care and dedication were exceptional. I would recommend Amber Wood to any family who are in the same position as we were.
Reply from Lucie Willday, Registered Manager at Amber Wood
It has been a pleasure to look after your mum over the past few years, we are honoured to have met her and enjoyed every moment spent with her. Thank you for your lovely feedback, it is most…read more
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Review of

Amber Wood

from S S (Daughter of Resident) published on 23 June 2022
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum loves being here. She has made lots of friends and the staff are great with her. All possible precautions are taken with regard to covid outbreaks. Mum enjoys the activities they have and the food is nice.
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Review of

Amber Wood

from Angela W (Wife of Resident) published on 21 June 2022
Submitted via Website • Report
Overall Experience 5.0 out of 5
Much more enjoyable now that relatives can come into Amber Wood and visit residents in their day-to-day accommodation. The Covid situation, although understandable, has been hard for relatives. My husband's birthday was a happy occasion. Not sure how much he remembers now about a Birthday, but it was
lovely for him, and thank you to the staff for making it a special day.
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Review of

Amber Wood

from Glenys G (Niece of Resident) published on 21 October 2021
Submitted via Website • Report
Overall Experience 4.0 out of 5
When I could see my Uncle after a long time and actually visit the home and meet the staff, I was very pleased and satisfied that my uncle was receiving a really good level of care. The staff were accommodating and went out of their way to make the visit a great experience. My Uncle was relaxed and
happy that the visit could go ahead as it was a little later than planned. We had our visit in the lovely garden to the back of the home (Covid restrictions) which I found much nicer than a room. The staff provided a good quality of care to all the residents that I had sight of and good communication skills witnessed on my visit. The home was very clean with a nice aroma. Good personal facilities for visitors and most of all a good welcome. Good atmosphere, bright, good facilities to enable the residents to look back and remember (reminiscing).
Reply from Kathryn Bagnall, Registered Manager at Amber Wood
Thank you for your kind words. We're glad to hear that you had such a great experience on your last visit here! It really is our pleasure to take good care of your uncle. We will pass your comments on…read more
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Review of

Bowbrook

from Paul H (Son of Resident) published on 13 October 2021
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother arrived at Bowbrook having to be transferred by hoist and otherwise bedridden following a fall at home and hospitalisation. Three months later she was able to walk to a car and return home to independent living. This has been our first experience of a care home and cannot praise the care
and attention of the staff highly enough. We will be forever grateful for their expertise and guidance in helping mum achieve her goal.
Reply from Amanda Jelbert, Registered Manager at Bowbrook
Thank you so much for your kind words, Paul. We have loved having your mother here and we are so pleased she has been able to regain some independence with our support. I will pass your comments on to…read more
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Review of

Bowbrook

from Stanley W (Husband of Resident) published on 8 September 2021
Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife moved into Bowbrook shortly after it opened in July 2021. She has now been in residence for 5 weeks and this has allowed my family and I to form a good assessment of standards. Firstly, being a newly built care home the accommodation and facilities are excellent. Secondly, and equally important,
the level of care has been very good. All staff are professional, attentive, supportive and friendly which has enabled my wife to make the sometimes difficult transition to full-time care as smooth and stress-free as possible. Food is good and she looks forward to her meals and daytime activities. The family are very pleased with our choice of Bowbrook and have no hesitation in recommending it.
Reply from Amanda Jelbert, Registered Manager at Bowbrook
Thank you so much for your kind words, it really has been our pleasure taking care of your wife. I will pass your comments onto the staff team. Best wishes, Amanda
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Awards / Recognitions (1)

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