Welford Healthcare in Devon | 4 Care Homes

Review of
Eastleigh Care Homes (Raleigh Mead)
from Susan M (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report

Overall Experience

Raleigh Mead is a first class Care Home. Our Dad was there for over 8 years and he and us experienced the care on all three level and without exception I can honestly say the staff and the care Dad was given was exceptional
I have highly recommended Raleigh Mead to several friends who were looking

to place a Mum or Dad and would recommend again without hesitation. My Dad had to stay at several care homes and Raleigh Mead was his final one and by far a much more professional and caring home and I couldn't have wished for a nicer place for him to be and for us to visit.

Reply from Kelly Baker, Manager at Eastleigh Care Homes (Raleigh Mead)Thank you so much for taking the time to share such a thoughtful and heartfelt review. We are truly honoured that your dad spent his final years with us at Raleigh Mead, and it means a great deal to know that both he and your family felt supported, cared for, and welcomed throughout his time here.
Your kind words about our team across all three levels will be shared with the staff, who are deeply committed to providing compassionate, professional care every day. Knowing that you felt confident recommending Raleigh Mead to others is the highest compliment we could receive.
Thank you again for your trust and for allowing us to be part of your dad's journey. It was a privilege to care for him, and we wish you and your family all the very best.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Vale View Heights Care Home
from Graham C (Brother of Resident) published on 23 January 2026 Submitted via Postal Card • Report

Overall Experience

My Sister
Was diagnosed with dementia four or five years ago
I looked after her for two years but couldn't deal with personal care
Tried personal care help but after a few visits didn't work
Vale view came to my rescue
The careful approach of each member of staff
They look after her very well

She has been with them for two years now
Best thing ever !! I visit regularly
Very good experience every time
Graham

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Eastleigh Care Homes (Raleigh Mead)
from Rachel f (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report

Overall Experience

My dad was a resident at Raleigh Mead for a short period during which the staff worked hard to help him overcome his mental challenges to give him the confidence to participate in varied activities and the ability to communicate again. Unfortunately after a short stay in hospital, he returned to Raleigh

Mead for end of life care. Throughout this time Dad was treated with care and compassion, and our family felt welcome and cared for too. The home has a lovely calm atmosphere and his last few days were truly peaceful. Our family are truly grateful for the excellent care provided by the whole team.

Reply from Kelly Baker, Manager at Eastleigh Care Homes (Raleigh Mead)Thank you so much for taking the time to share your experience. We are deeply touched by your kind words and are honoured to have cared for your dad during such important moments in his life. Our team will be very grateful to know that their support, compassion and dedication helped your dad regain confidence and find peace, and that your family felt welcomed and cared for throughout. Creating a calm, comforting environment for both residents and their loved ones is always our priority, especially at end of life. Please accept our heartfelt condolences, and our sincere thanks for trusting us with your dad's care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Vale View Heights Care Home
from Grant W (Husband of Resident) published on 15 January 2026 Submitted via Postal Card • Report

Overall Experience

I have nothing but the highest respect and admiration for the patience and kindness displayed by the management and staff undertaking this very difficult work.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Vale View Heights Care Home
from S C (Daughter of Resident) published on 23 December 2025 Submitted via Postal Card • Report

Overall Experience

My 92 year old mother was a resident at Vale View Heights for almost 6 months and we were very happy with the care offered by staff and management. My mother had dementia and the care she was given was thoughtful and kind. The food and activities on offer were varied and of good quality. Ultimately

my mother's health declined and she passed away peacefully in the home with me by her side.

Reply from Tselane Selokoma, Manager at Vale View Heights Care HomeThank you SC for sharing your kind feedback. It truly means a lot to hear that you felt your mother received thoughtful, kind care during her time with us. We are so glad that you saw how she was comfortable and well supported, and that you felt confident in the care she received.
We are deeply sorry for your loss.
With deepest sympathy,
The Vale View Heights Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Vale View Heights Care Home
from A P (Daughter of Resident) published on 23 December 2025 Submitted via Website • Report

Overall Experience

My Dad moved to Vale View heights for end of life care this year. I wanted to express my heartfelt thanks for everything that the vale view heights team did for my Dad. His case was far from straight forward but the team always cared for him with kindness and dignity in his last few weeks. The whole

team lead with compassion and that gave us great comfort in an extraordinarily difficult time. I would like to also highlight how wonderful and accommodating Avril the chef was with supporting us with Dads ever changing food schedule.

Reply from Tselane Selokoma, Manager at Vale View Heights Care HomeThank you AP for your feedback. We are truly honored to have cared for your dad during such a difficult time. It's wonderful to hear that our team's compassion and dedication provided you with comfort.
Your kind words mean a lot to us.
Warm regards,
The Vale View Heights Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Eastleigh Care Homes (Raleigh Mead)
from Emma R (Daughter of Resident) published on 24 November 2025 Submitted via Website • Report

Overall Experience

On our first visit to dad I just wanted to take him home... This was all new to us and I hated it. On visiting him a couple of days later, it felt very different... The staff were so lovely. There have been times that I've got so upset and they are very supportive and kind. Most importantly they are

kind and caring to dad and his needs. He seems content and has started to settle well. He engages with all the activities daily which are varied. So far, all has been positive since he has been there. The staff have been fab in every way.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Vale View Heights Care Home
from John R (Resident) published on 29 October 2025 Submitted via Postal Card • Report

Overall Experience

When I first walked through the entrance door, I felt I had entered a loving home. Yes, it is a care home, but it is so much more because of the loving care given by all the staff and the practical involvement by the management. After a very short time, I felt settled and part of the "family" and most

importantly, content with where I lived. Yes, there are compromises in a lifestyle to accept, and no place can be perfect, but these things are more than compensated for by the atmosphere of a "family" home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Vale View Heights Care Home
from Kate B (Friend of Resident) published on 8 October 2025 Submitted via Postal Card • Report

Overall Experience

I recently visited a resident at Vale View over a period of a week.
I was very impressed with the care that he consistently received.
All members of staff showed compassion. They treated him with dignity and care at all times. They always smiled and showed a genuine interest in my friend and his family.
I

look forward to my return to see these lovely staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Vale View Heights Care Home
from S H (Daughter of Resident) published on 26 September 2025 Submitted via Postal Card • Report

Overall Experience

My 92 year old mum moved to Vale View Heights in June, following a fall that left her with a broken arm, head injury and the inability to walk. Two months later, the staff at Vale View have cared and actively provided rehabilitation for my mum. She is now walking and enjoying life again. Thank you so

much! The leadership at Vale View is fantastic, they know everything that goes on with every person.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Eastleigh Care Homes (Raleigh Mead)
from Cynthia F (Wife of Resident) published on 19 August 2025 Submitted via Postal Card • Report

Overall Experience

Thank you so much for all do for my husband .
He always seems to be so happy when we come to see him. Everyone is so helpful and he enjoys his days out with his carers. Thank you all so much.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Eastleigh Care Homes (Raleigh Mead)
from Stan C (Husband of Resident) published on 19 August 2025 Submitted via Website • Report

Overall Experience

Raleigh Mead is a friendly and caring home. As soon as you step in you are greeted and welcomed by the reception staff. Most of the staff are friendly and cheerful. My wife has been resident here for two years and has been well treated from the outset. I was kept informed by the staff about her well-being,

with weekly phonecalls about her weight and other health issues.
The activity staff are very good and, even though she cannot manage the outside trips, she is involved with the activities such as singing.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Eastleigh Care Homes (Raleigh Mead)
from Betty W (Wife of Resident) published on 19 August 2025 Submitted via Postal Card • Report

Overall Experience

This is a fantastic home, I am glad my husband is here. Everyone is so good,

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Eastleigh Care Homes (East Street)
from A W (Son of Resident) published on 22 July 2025 Submitted via Postal Card • Report

Overall Experience

Whenever I go and visit my father he seems to be very clean and happy. At all times the staff are very polite, helpful and caring. A special mention must go to the member of staff who does your social media page. It makes me feel good to see my father enjoying the activities.

Reply from Sarah Coull, Manager at Eastleigh Care Homes (East Street)Thank you so much for your lovely review. I will pass on your comments to the team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Vale View Heights Care Home
from Charlie M (Son of Resident) published on 21 July 2025 Submitted via Postal Card • Report

Overall Experience

My father came to Vale View Heights initially on a temporary placement following a period in hospital. However, as he was happy and content in the home and his needs required it, his placement became permanent. The staff at the home are very caring and helpful and treat the residents with dignity.

While dad was unable to join in the all the activities towards the end of his time, these also were interested and varied.

Reply from Tselane Selokoma, Manager at Vale View Heights Care HomeThank you so much for your kind words.We're truly grateful for your appreciation of our staff-it means a great deal to know their care and dedication made a positive difference. It's also lovely to hear that the activities were enjoyed, even if only in part towards the end of your dad's time with us.We're also pleased to share that decoration work has now begun to enhance both the rooms and communal spaces. These upgrades reflect our continued commitment to creating a comfortable, welcoming environment for all our residents and their families.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Eastleigh Care Homes (East Street)
from Paula F (Daughter of Resident) published on 17 July 2025 Submitted via Postal Card • Report

Overall Experience

My dad has been in the home for 3 months. He has settled well considering and that is solely down to the staff and management. Everyone is kind, caring, polite, friendly and respectful to my dad and us his family. The activities team are so fantastic and he is included in everything. The staff really

care and Dad always has the best care and support from everyone. The team are led by an approachable and caring manager and the home is very clean and well looked after. I cannot be more pleased with his care.

Reply from Sarah Coull, Manager at Eastleigh Care Homes (East Street)Thank you for your wonderful review. We are so pleased that Dad has settled. I will pass on your kind words to the staff team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Eastleigh Care Homes (East Street)
from J P (Daughter of Resident) published on 9 July 2025 Submitted via Postal Card • Report

Overall Experience

Eastleigh is like a big happy family, with a very friendly atmosphere, oozing from the staff. Nothing is too much trouble, the staff are super caring, kind, patient and friendly, treating everyone with respect. The activities team go above and beyond to provide a variety of activities and outings to

suit all residents. I am happy to know that Mum is safe and being well cared by the wonderful team at Eastleigh. Thank you all!

Reply from Sarah Coull, Manager at Eastleigh Care Homes (East Street)Thank you for your lovely review. It is much appreciated. I will feedback to the staff team. If there is anything more we can do, please let us know.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Langford Park Care Home
from Matthew B (Son of Resident) published on 2 July 2025 Submitted via Website • Report

Overall Experience

This home is fantastic - I live 250 miles away and can only visit mum & dad every 3 weeks, but I know they are in safe hands there. The home is in beautiful surroundings in the middle of the countryside with epic views and even ponies in the field in front of the home. All the staff are incredibly friendly,

accommodating, and take real pride in their work, with excellent communication and updates whenever needed. I was thrilled when I found out that mum and then dad were to be admitted to Langford Park and every visit there since has been brilliant. I love the food, the activities - they really go above and beyond for their residents. Thank you to the manager and team!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Eastleigh Care Homes (East Street)
from Sue M (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card • Report

Overall Experience

My mum is 100% better living at Eastleigh than the final years she had in the family home. She is eating better and looks so much better in herself. She is treated with respect and dignity, as I am myself when I visit. Thank you everyone at Eastleigh East Street.

Reply from Sarah Coull, Manager at Eastleigh Care Homes (East Street)Thank you for your lovely review. It is much appreciated. I will share this with the team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Vale View Heights Care Home
from Dawn R (Daughter of Resident) published on 2 June 2025 Submitted via Website • Report

Overall Experience

Both of my parents (& myself & partner) are really well supported by every member of staff at Vale View. Dad has dementia & attends day care once a week. Mum has recently transferred into the care of Vale View from hospital following a fall. As she is very frail & requires palliative care, she was sadly

unable to return to our family home. Dad receives excellent care & love from everybody. The day a week supports our whole family & makes a huge difference to myself & my partner too, allowing us a few hours a week of quality time safe in the knowledge that dad is being well cared for. Mum is also receiving loving & compassionate care from everybody at Vale View, which is an enormous relief for me. She seems very comfortable & looks a different person from the 'patient' who transferred from hospital. It is difficult to put into words my appreciation of the support, care & warmth offered by every member of staff for my whole family. 10/10 Thank you for welcoming us into your family.

Reply from Tselane Selokoma Leepile, Manager at Vale View Heights Care HomeWe sincerely appreciate your feedback. Its truly encouraging, and we'll make sure to share it with the team while striving to exceed expectations moving forward.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Homes Owned by Welford Healthcare in Devon

Welford Healthcare Locations in Devon (4)

Welford Healthcare Reviews in Devon (102)

Eastleigh Care Homes (Raleigh Mead)

Vale View Heights Care Home

Eastleigh Care Homes (Raleigh Mead)

Vale View Heights Care Home

Vale View Heights Care Home

Vale View Heights Care Home

Eastleigh Care Homes (Raleigh Mead)

Vale View Heights Care Home

Vale View Heights Care Home

Vale View Heights Care Home

Eastleigh Care Homes (Raleigh Mead)

Eastleigh Care Homes (Raleigh Mead)

Eastleigh Care Homes (Raleigh Mead)

Eastleigh Care Homes (East Street)

Vale View Heights Care Home

Eastleigh Care Homes (East Street)

Eastleigh Care Homes (East Street)

Langford Park Care Home

Eastleigh Care Homes (East Street)

Vale View Heights Care Home

Awards / Recognitions (1)

Loading

Loading

Loading

Care Seekers

Job Seekers