Care Homes Owned by Welford Healthcare in Wiltshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Welford Healthcare in Wiltshire

Only the locations & reviews in Wiltshire for Welford Healthcare are showing below.

View the details of all 31 locations (with 1823 reviews) owned by Welford Healthcare

Welford Healthcare Locations in Wiltshire (2)

2 Care Homes owned by Welford Healthcare in Wiltshire
Mavern House Nursing Home

Corsham Road, Shaw, Melksham SN12 8EH 

9.9 65 reviews
"Our 98 year old mother went to live at Mavern this summer. She is a very anxious, nervous person by nature but the staff made a great…"   Read all 65 reviews
Location Type Care Home

Mavern House Nursing Home is experienced in both long and short term care needs, being a comfortable property for older people's lifestyles and a warm and welcoming place to visit for respite. All nursing provision is personalised and care workers… Read more about Mavern House Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 55 Rooms
The Westbury Care Home

Warminster Road, Westbury BA13 3PR 

9.8 92 reviews
"Very welcoming nursing home. Always greeted with happy carers/nurses/manager. Always welcomed to ask questions. Questions are always…"   Read all 92 reviews
Location Type Care Home

The Westbury Care Home is situated within the vibrant town of Westbury in Wiltshire. The Westbury care home warmly welcomes its residents. With 44 en-suite rooms, it offers a range of services, including residential and nursing care, as well as specialised… Read more about The Westbury Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • 51 Rooms

Welford Healthcare Reviews in Wiltshire (157)

9.6

Welford Healthcare has a Group Review Score of 9.6 (9.588) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Welford Healthcare must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Welford Healthcare
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Review of

Mavern House Nursing Home

from Stephen B (Son-in-law of Resident) published on 17 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law, Sylvia, has been a resident at Mavern House since June.At 98 she was extremely reluctant to leave her own home but the time had come. While it took Sylvia a little while to settle she is now very happy. The staff have all been exceptionally caring and have been very patient during
the time she has been there. Sylvia is,for the first time in years, socialising and attending the daily entertainment sessions, she has her hair and nails done regularly and genuinely has a new lease on life. I cannot stress enough how grateful her close family are for the safe and comfortable environment that Mavern has provided. I cannot praise them highly enough and fully recommend this care home.
Reply from Rosie Hardie, Manager at Mavern House Nursing Home
Thankyou so much for your lovely words and review.
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Review of

Mavern House Nursing Home

from Naomi L (Daughter of Resident) published on 16 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our 98 year old mother went to live at Mavern this summer. She is a very anxious, nervous person by nature but the staff made a great effort to settle her in. We are now 3 months down the line and she is happy, settled and enjoying Mavern life. She has the company of people around to chat to and the
comfort of her own room when she wants. The staff are so kind and genuinely caring, the activities are fun and have given mum a new lease of life. The nursing staff are professional and manage mum's various health problems with good clinical knowledge and empathy.
Reply from Rosie Hardie, Manager at Mavern House Nursing Home
We absolutely love having your mum with us here, and you visiting too!
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Review of

Mavern House Nursing Home

from Kate S (Daughter of Resident) published on 8 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we have all been absolutely astounded by the care given to our Mum,Grandma, great grandma by absolutely everyone at Mavern House. They have all been so kind, showing genuine care for us all. As soon as we walked through the door the sense of
relief we felt that mum was going to be cared
for with tenderness and dignity was immense.
We couldn't have been happier with the whole experience.
Reply from Rosie Hardie, Manager at Mavern House Nursing Home
Thankyou for your kind words, it has been our pleasure supporting you all and caring for your mum/grandma/great grandma.
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Review of

Mavern House Nursing Home

from D P (Daughter of Resident) published on 19 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mums first experience of respite care for two weeks .
She was in the Pathways area of the home where she very safe and cared for.
She enjoyed the food & the company. Very lovely room with all her personal belongings surrounding her ..


It's so popular mum hasn't been able to go back there this year

..
Reply from Rosie Hardie, Manager at Mavern House Nursing Home
Thankyou for your lovely words, we would love the opportunity to welcome your mum back to Mavern House in the future.
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Review of

Mavern House Nursing Home

from J H (Daughter of Resident) published on 19 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my mother and father are here and the staff try their upmost to make them as comfortable as they can. Going that extra mile to please them. The management are very knowledgeable and helpful and I would recommend this home to anyone looking for a friendly homely atmosphere.
Reply from Rosie Hardie, Manager at Mavern House Nursing Home
Thankyou for your kind words, we love that you and your family being part of Mavern House.
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Review of

The Westbury Care Home

from T A (Daughter of Resident) published on 18 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming nursing home. Always greeted with happy carers/nurses/manager. Always welcomed to ask questions. Questions are always answered and explained fully. Everyone works professionally. It's very clean. Maintained lovely. Home cooked food is fantastic, always presented lovely.
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Review of

Mavern House Nursing Home

from P H (Son of Resident) published on 9 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mavern House is welcoming, kind, compassionate and vibrant. Managers, carers, nurses, admin staff, cleaners and the kitchen staff all share the same ethos. Together they provide a personalised , nurturing and compassionate environment that is full of kindness and care. As a resident, my mother is treated
with complete respect, both as an individual, encouraged to enjoy and get involved in new experiences, but she can also opt out of any activity and just appreciate watching the world go by. Personally, being able to visit my mother at any time, use the facilities to make us a drink, bring in the food that she loves and decorate her room in any way, provides her with a real home. My mother has been able to have her first bath in over 10 years, get her hair done and nails treated. Everyone who knows the care home environment has provided me with glowing testimonials when they know where my mother lives. I have now been able to experience this myself and realise its the culture created by residents and staff that makes Mavern House special and fully deserve its reputation. I am whole heartedly recommend Mavern House as a wonderful care home.
Reply from Rosie Hardie, Manager at Mavern House Nursing Home
Thankyou for your kind words we are family here at Mavern and are so happy that your now apart of it!
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Review of

The Westbury Care Home

from Elizabeth D (Friend of Resident) published on 7 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent retirement home. Management and administration staff are brilliant. The nursing team and care team on days and nights are second to none. Housekeeping and hotel services also excellent. Would not hesitate to recommend The Westbury Care Home.
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Review of

The Westbury Care Home

from M E (Son-in-law of Resident) published on 5 March 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We are truly grateful for the excellent care our father-in-law receives at The Westbury. The staff are compassionate, attentive, and treat him with dignity and respect. The environment is always clean and welcoming, making it feel like home. It gives us great peace of mind knowing he is in such good
hands. Highly recommended!
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Review of

Mavern House Nursing Home

from L H (Friend of Resident) published on 21 January 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
An outstanding home. I visit a friend in the home and I am absolutely amazed at how wonderful all the staff are. They are supportive, kind and caring at all times. Nothing is too much trouble and they still remain kind, gentle and patient even in difficult situations. My friend stays in a beautiful
room which overlooks a small patio with squirrels and birds and can watch wildlife daily. This is one of the nicest nursing homes I've been in.
Such a lovely home with incredible staff.
Reply from Rosie Hardie, Manager at Mavern House Nursing Home
Thank you so much for your lovely review, at Mavern we are family and this is what is reflected in our care.
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Review of

The Westbury Care Home

from Susie C (Daughter of Resident) published on 14 October 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment my father arrived at The Westbury Care Home, the care has been exemplary. The staff are helpful, cheerful, respectful and communicative and liaise well with his doctor's surgery on his behalf. That was four months ago and my father has gone from strength to strength, has regained his
appetite (he loves the food!) and tells us he feels safe and content and is treated with dignity. I have had to rearrange my visiting times in order that he can join in the activities, which is lovely!
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Review of

Mavern House Nursing Home

from C P (Daughter of Resident) published on 10 July 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
The care at Mavern House is ideal for my father's needs. They have excellent experience of dealing with dementia and as a result, my father is calmer and much more himself than in his previous environment. The staff are professional, calm, compassionate and humane and, in my limited experience, the
care feels like the gold standard.
Reply from Rosie Hardie, Manager at Mavern House Nursing Home
We love having your dad here at Mavern, thank you for your kind review.
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Review of

Mavern House Nursing Home

from Amanda T (Daughter of Resident) published on 9 July 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been staying at Mavern for four weeks so far as her bungalow is having work carried out due to potential subsidence.
She will now be staying for a lot longer and I am grateful that Mavern can continue to accommodate her. The management team have been very understanding and efficient, the
care team professional and the housekeeping team incredibly friendly and helpful. The food is varied, very tasty and cooked on-site. Mavern House feels very homely and a happy place to be. They allow us to bring the family dog in to see her which pleases mum immensely. A big, big thank you to everyone.
Reply from Rosie Hardie, Manager at Mavern House Nursing Home
Thank you so much for your review; we are very pleased to have your mum as part of our Mavern family.
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Review of

The Westbury Care Home

from A M (Son of Resident) published on 4 July 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is happy here. She feels safe, well looked after and most of all respected. Thank you all.
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Review of

The Westbury Care Home

from V A (Daughter of Resident) published on 14 June 2024
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad came to the care home from the hospital with weeks to live. He was bedbound and needed round-the-clock care with his Parkinsons and heart failure. The staff were friendly and caring with a few exceptions, while he didn't always enjoy the food they did their best for him. We did hope he would
be put out in the chair more but that didn't really happen.
Reply from Julie Caygill, Hospital Liaison Team Administrator at The Westbury Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. We are sorry you feel your Father did not have more opportunity to sit out in his chair. Having…read more
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Review of

Mavern House Nursing Home

from L W (Daughter of Resident) published on 21 May 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been at Mavern House since February 2024. The care he receives is excellent, he is treated with respect and is always clean and tidy. All the carers that I have met so far are kind and very friendly. The management keep me updated with how my father is doing. When visiting Mavern, it's
like a home, well looked after, everyone is happy, you are greeted with a smile and a lovely hello from all staff members. The food is good, my father is enjoying it. There are plenty of activities, I can see on their online profile what is happening.
Reply from Stephen James, Deputy Manager at Mavern House Nursing Home
Thank you for your kind words, it is a privilege to care for your dad and he seems to thrive from the care her receives.
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Review of

Mavern House Nursing Home

from Vicky D (Daughter of Resident) published on 11 April 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother resided at Mavern for her end-of-life care and the last 7 weeks of her life. As soon as we visited the home before she moved in I felt a sense of peace, serenity and calm. This matched the experience we had as a family once Mum moved into the home. The staff are all very caring, supportive
and warm; not only to residents but also to their families. My father also lived at the home for the last 3 years of his life 5 years ago. I would highly recommend Mavern as a home-from-home where preserving the dignity of residents and care is at the heart of everything the home does.
Reply from Stephen James, Deputy Manager at Mavern House Nursing Home
Thank you very much for your feedback. We pride ourselves on providing high standards of care to those who live at Mavern House. I will share your feedback with the wider team.
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Review of

The Westbury Care Home

from I C (Resident) assisted by family/friend published on 14 March 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Help and kindness shown in sorting out hospital appointment transport for me and my daughter who accompanies me on day appointments at the hospital. Always a nice welcome back from care home staff on my return from hospital. Would love more contact with staff as I am mainly bedbound due to health condition,
and not well enough to attend or enjoy the organised daily social events at the care home. Care home very cosy and clean.
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Review of

Mavern House Nursing Home

from J B (Daughter of Resident) published on 13 March 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful care home.
My dad was in for short respite care.
All the staff were incredibly caring and attentive.
Communication between staff and families was fantastic.
He was very well looked after and completely recovered from a hospital stay.
I cannot find fault or recommend it highly enough.
Reply from Stephen James, Deputy Manager at Mavern House Nursing Home
Thank you for your kind words - we hope that your dad is settling well and you know where we are if we can help with anything in the future.
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Review of

The Westbury Care Home

from S N (Daughter-in-law of Resident) published on 9 February 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Westbury Care Home provided excellent care for our mum over the last fifteen months. All the staff were kind and considerate of her needs and also to dad whilst visiting. We can't thank them enough for the sense of reassurance we felt as a family whilst she was in their care.
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Awards / Recognitions (1)

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