Care Homes Owned by Norse Care (Services) Ltd

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Norse Care (Services) Ltd
Norse Care (Services) Ltd are an experienced provider of residential care and housing with care services, highly respected throughout Norfolk communities for the high standard of personalised care provided to older people with care needs.

The company feels strongly that specialist services should be developed to suit an ageing populace in the region, with current plans to extend its dementia care provision and help those with care concerns achieve a more fulfilling lifestyle.

Norse Care (Services) Ltd Locations (32)

 - Browse 32 Care Homes and Extra Care Housing owned by Norse Care (Services) Ltd
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Barley Court

Beechcroft, New Costessey, Norwich NR5 0RS 

8.3 14 reviews
"I am very satisfied with the care & support I receive from staff & management, which help me to live my life as I wish. The activities are…"   Read all 14 reviews
Location Type Extra Care Housing

Barley Court provides skilled and qualified carers who are committed to respecting independent living and helping residents achieve a fulfilling lifestyle. Any care provision provided is personalised to requirements and organised with long-term well-being… Read more about Barley Court

Robert Kett Court

Ethel Gooch Road, Wymondham NR18 0LH 

17 reviews
"Mum was in good hands for the duration of her 9-year stay at Robert Kett Court. She was treated with compassion and respect throughout her…"   Read all 17 reviews
Location Type Extra Care Housing

Robert Kett Court provides skilled and qualified carers who are committed to respecting independent living and helping residents achieve a fulfilling lifestyle. Any care provision provided is personalised to requirements and organised with long-term… Read more about Robert Kett Court

Norse Care (Services) Ltd Reviews (1301)

9.2

Norse Care (Services) Ltd has a Group Review Score of 9.2 (9.192) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Norse Care (Services) Ltd must have a Review Score.

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Review of

St Nicholas House

from Jane R (Daughter of Resident) published on 13 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment I walked in I knew mum would like it- the staff were so helpful and kind. I read the reviews that were old and didn't sound good! I would say go take a look- it's a gut feeling to know if your loved one will be cared for. Moving mum here from another care home 5* reviews!! Well I wouldn't
give it 2* there's no comparison. Mum and I are so happy, well done to the staff who make it a great care home.
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Review of

Green Lane View

from Kaye B (Daughter of Resident) published on 10 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum and dad in their 80's, moved into Green Lane View in November 2025. Dad has a number of health issues and mum is his main carer. They are both quite frail but try to maintain a level of independence. From the first day they moved in, the staff at GLV have been kind and supportive, ensuring their
welfare and safety without taking over or compromising their independence. My parents have appreciated the fact that there is always someone available if they have needed help or support. My brother and I have also found this very reassuring as we were constantly worried about them when they lived alone. They take advantage of the restaurant a couple of times a week, but they cook their own meals other days. Both myself and other members of my family have had a meal at the restaurant and the food is of a very high standard. Staff and residents organise a number of social activities which residents can enjoy if they wish. My family are extremely satisfied with Green Lane View.
Reply from Darnell Empson, Manager at Green Lane ViewThank you for taking time to submit a review. Mum and Dad soon settled into life at Green Lane View and made friends with other tenants. They are a lovely couple and now part of the Green Lane View family. Maintaining independence is a priority, staff are of course at hand to step in if needed. Thank you to you and your Brother for all your support, working together ensures the best outcomes for your Mum and Dad.
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Review of

The Meadows

from Kenneth R (Son of Resident) published on 9 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother, Audrey has been resident for the last few months, the standards of care and the the staff are outstanding.
The units are first class and the care and compassion shown by all the staff members I met are exemplary.
Reply from Emma Smith, Acting Manager at The MeadowsThank you, Kenneth, for taking the time to share such positive feedback regarding your mothers care. We are delighted to hear that you have been pleased with the standard of care provided and that the compassion and professionalism of our staff have made a positive impression. Your kind words will be shared with the team, who will be greatly encouraged by your comments. We remain committed to providing Audrey with high-quality, person-centred care and appreciate your trust and support.
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Review of

Dell Rose Court

from R T (Daughter of Resident) published on 6 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been living in Dell Rose for 4 years now. From my initial contact until the present day, I have nothing but praise for all the staff and management.
The team of carers are always cheerful, considerate, and helpful.
In fact, all the staff, including the admin and catering staff have
come to know mum and are very respectful of her wishes.
I have found the staff going above and beyond their duties to make Dell Rose such a happy and thriving community, from social events, coffee mornings, film afternoons, arts and crafts, sing-alongs, which mum looks forward to attending, and certainly dresses for the occasion. Something she missed whilst living on her own.
I would like to express my wholehearted gratitude to the excellent care and service that Dell Rose provides. It gives me peace of mind that mum lives in a safe, secure and happy environment.
Dell Rose Court is a special gem and long may it shine.
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Review of

Weavers Court

from Lawrence H (Resident) published on 4 February 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
i find living in weavers court ok could be better but i put up with certain things i dont moan about things i just get on with it the carers are loverly you allways get a funny one but just put up with it the office staff are brilliant no problems with them
Reply from Kirsty Forster, Manager at Weavers CourtThank you for taking the time in submitting this review. As you are aware we appreciate feedback, your views matter to us, we are always open to feedback and how your experience can be improved.
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Review of

Weavers Court

from J C (Resident) assisted by family/friend published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been very happy with my experience at Weavers. The care and support is good and the staff are all helpful.
Reply from Kirsty Forster, Manager at Weavers Courtthank you for taking the time in completing the review, we are always happy to receive feedback. I will pass on your compliments to the team.
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Review of

Lloyd Court

from Sandra B (Daughter of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has settled in well to living at Lloyd court. She is very happy with her little home, she has everything she needs around her to make it homely.
The care she receives from all the wonderful staff is outstanding, they are all very caring, understanding, supportive and most helpful they pop in
and check on her or for a chat to make sure she is ok.
The public areas are kept spotlessly clean, there are lots of nice places to sit and relax in. you can take up a new hobby like arts and crafts, jigsaws or find a book to read from the book sheeves plus there's a music area if you enjoy music.
There is a hairdresser who comes in once a week. Also a laundry to use.
Lovely outside seating area's.
Plus they have day time activities to join in with which quite a few people come along too.
Lloyd court has a nice homely feel as you walk through the front door a nice calm and welcoming place.
We are happy mum is living here we know she is well looked after and cared for.
Reply from Zoe Heslin, Deputy Manager at Lloyd CourtHi Sandra,
Thank you for your kind words.
Best wishes,
Zoe Heslin
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Review of

High Haven

from S A (Daughter-in-law of Resident) published on 28 January 2026
Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The staff in High Haven are really lovely. They helped me a lot when I was trying to get my mother in law there. I understand the building is very old so some parts look a bit tired. Her room is very small but she seems happy with it, and as long as she's happy, we're happy. I've seen the staff intersact
with other residents and they genuinely care, not all homes are the same.
Reply from phillipa bell, manager at High HavenThank you for your kind words, our residents happiness is paramount. We strive to ensure that everyone that every interaction is meaningful and relevant to those we care for. Once again thank you, we are thrilled to receive your feedback.
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Review of

St Augustine's Place

from Peter G (Resident) assisted by family/friend published on 28 January 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I enjoyed all the activities the staff arranged during the month of December. We had a lot of fun things to do.
Reply from Krystian Nawrocki, manager at St Augustine's Place"Thank you for your kind words! We're thrilled to hear you enjoyed the activities our staff arranged in December. It's wonderful to know you had a lot of fun with us."
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Review of

St Augustine's Place

from Rosemarie M (Sister of Resident) published on 23 January 2026
Submitted via Website • Report
Overall Experience 4.0 out of 5
Although this review asks me to reflect on a specific month, it is difficult to separate one month from another because the care my brother receives is consistently compassionate, patient, and thoughtful every single day.
My brother is autistic and has special needs, and the staff at this housing with
care facility show a genuine understanding of him as an individual, not just as a resident. Throughout the month, staff continued to support him with kindness, respect, and calm reassurance, helping him to feel safe, settled, and valued in his home. Their approach is never rushed; they take the time to communicate in ways that suit his needs and to respond sensitively when he feels anxious or overwhelmed.
What stands out most is the warmth and dedication of the team. They celebrate small achievements, maintain routines that give my brother stability, and are always attentive to his wellbeing. Communication with family is clear and reassuring, which gives us great peace of mind.
Reply from Krystian Nawrocki, manager at St Augustine's PlaceThe care your brother receives is clearly exceptional, characterized by compassion, patience, and thoughtful support tailored to his individual needs. The staff's genuine understanding of him as a person, their warm dedication, and their consistent efforts to maintain his stability and wellbeing are truly commendable. Their clear and reassuring communication with your family further reflects their commitment to providing not just care but a sense of safety and value in his home. Its wonderful to see such a positive and impactful environment for your brother.
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Review of

The Lawns

from P A (Resident) published on 23 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management are excellent helping me with problems asking for my help doing jobs. The staff are brilliant they work very hard at keeping my flat clean and look after me with meds and caring about everyone doing jobs I wood not want to do with a smile.
Reply from Ann Gooch, Deputy Manager at The LawnsThank you so much for your kind words, It is sometimes the little things that we do that makes all the difference.
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Review of

Westfields

from V H (Friend of Resident) published on 23 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Westfields were excellent. As a care home, they truly cared for my friend and for me. They were polite and respectful and went the extra mile.
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Review of

Weavers Court

from R G (Son of Resident) published on 22 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Weavers Court is residential care. It provides good support to allow independent living. The carers are are friendly and helpful. The accomodation allows enough space to make a home but not so much space it is unmanageable.
Reply from Kirsty Forster, Manager at Weavers CourtThank you for taking the time in completing the review. It's really important for us to support tenants to be independent. As you know we value your feedback and ongoing support.
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Review of

Benjamin Court

from Jeremy R (Resident) published on 22 January 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been here nearly 3 years, and think the services work well, but it can never be simple with different tenants to assist with their residing here. They do a pretty good job, with their various duties and other functions, and cleaning staff very neat in tidying.
I have had various competitions
arranged connected with Motion Picture outlets, film performes, and this one was on Films on the birth of Christ, British and U.S Artistes, the inner was Care Assistant top prize, and four runners up, the downside, it would nice if more responded, but there we are, and same with the previous inititive. Having been involved in Movies since an early age, gives me point. Hope this has'nt been too boring to read.
Reply from Sarah Garrett, Manager at Benjamin CourtThank you for taking the time to write this review, we appreciate the time taken to write this.
We all look forward to your next quiz.
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Review of

Oakes Court

from Thelma C (Resident) assisted by family/friend published on 21 January 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I never thought I would end up in an assisted living residence, but I did and I am thankful to be here. I am extremely well looked after and I know if I need help I just need to press my call button. We are all known by our christian names which makes it more friendly. The staff arrange coffee mornings,
occasional entertainment and keep us advised of any forthcoming events. We are free to choose whether we join in, or stay in our flats. My daughter and son have peace of mind.
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Review of

Weavers Court

from T E (Daughter of Resident) assisted by family/friend published on 19 January 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although the carers are friendly and kind I find they do differed somewhat in the time and attention they spend on my medical needs. The carers that spend more quality time on it prevent the problems from re-occurring again which is obviously much appreciated.
Reply from Kirsty Forster, Manager at Weavers CourtThank you for taking the time in submitting a review. We are always happy to receive feedback and looking at ways in which we can improve.
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Review of

Weavers Court

from J C (Resident) published on 19 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After becoming a resident at Weavers Court, I have found a wonderful case of friendship among staff and residents alike, for which I'm truly grateful.
Reply from Kirsty Forster, Manager at Weavers CourtThank you for submitting this lovely review, its lovely to hear! i will pass this onto the team.
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Review of

Benjamin Court

from Joan D (Resident) published on 16 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with help I get
They check on me to see if I need anything
They put on coffee mornings and we have a good social life
If I press my buzzer for anything they are here straight away
Reply from Sarah Garrett, Manager at Benjamin CourtThankyou for your kind words, it is our privilege to support you.
I will pass on your kind review to the rest of the team.
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Review of

Benjamin Court

from David R (Resident) published on 16 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can honestly say this is the best flat I've been in since coming to Norfolk in 2000.
Am very happy here and tenents & staff are nice people.
Reply from Sarah Garrett, Manager at Benjamin CourtThank you for your lovely review, we are so pleased that you are happy here. I will ensure to pass on your kind words to the rest of the team.
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Review of

Harker House

from Michael P (Son of Resident) published on 15 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was in Harker House for 6 months. The care and love she received in her short time was above and beyond expectation. Whenever we went to visit, management and staff made us feel like their own family and always kept us informed about things. They were very professional in the end of life care
for my mum and made a difficult time easier.
Reply from Paul Coleman, Registered Manager at Harker HouseThank you for completing a review for Harker House. I am pleased you are happy with the care your Mum received during her stay at Harker House. Please accept our condolences for your loss.
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Awards / Recognitions (4)

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