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Care Homes Owned by Norse Care (Services) Ltd

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Norse Care (Services) Ltd
Norse Care (Services) Ltd are an experienced provider of residential care and housing with care services, highly respected throughout Norfolk communities for the high standard of personalised care provided to older people with care needs.

The company feels strongly that specialist services should be developed to suit an ageing populace in the region, with current plans to extend its dementia care provision and help those with care concerns achieve a more fulfilling lifestyle.

Norse Care (Services) Ltd Locations (32)

 - Browse 32 Care Homes and Extra Care Housing owned by Norse Care (Services) Ltd
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Beauchamp House
Proctor Road, Chedgrave, Norwich NR14 6HN 
8.3 72 reviews
Beauchamp House, Norwich, Norfolk
"My aunt spent the last 4 years of her life at Beauchamp House and I strongly believe they were the happiest days for her. The staff are…"   Read all 72 reviews
  • from £1,112 / week
  • 45 Rooms
Location Type Care Home

Beauchamp House is a residential care home in Chedgrave, South Norfolk that aims to provide residents with a friendly living environment, with the added benefit of having a professional team of staff ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Robert Kett Court
Ethel Gooch Road, Wymondham NR18 0LH 
17 reviews
Robert Kett Court, Wymondham, Norfolk
"Mum was in good hands for the duration of her 9-year stay at Robert Kett Court. She was treated with compassion and respect throughout her…"   Read all 17 reviews
Location Type Extra Care Housing

Robert Kett Court provides skilled and qualified carers who are committed to respecting independent living and helping residents achieve a fulfilling lifestyle. Any care provision provided is ... Read more

Norse Care (Services) Ltd Reviews (1316)

9.2

Norse Care (Services) Ltd has a Group Review Score of 9.2 (9.185) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Norse Care (Services) Ltd must have a Review Score.

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Review of

Rebecca Court

from Christine B (Wife of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband spent 6 weeks at Rebecca Court. From the first day all the staff were welcoming and friendly. And the staff were supportive and understanding at what was an anxious time. There was no problem in visiting and I was always greeted with a friendly smile. He chose to stay in his room and watch
tv most of the time although he could have taken part in any of the varied activities that were provided with encouragement and enthusiasm. During his stay he had a few clinical incidents but each one was dealt with in a prompt and professional way which was very reassuring. He was happy and settled and got to know the team of staff as familiar faces. Rebecca Court is a friendly and welcoming community and certainly a care home we would both recommend.
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Review of

Rebecca Court

from Sarah B (Niece of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are unfailingly kind, thoughtful and helpful - to us and all the residents. The young man taking the tea round stopped for a proper chat with one resident who was disturbed, and he was lovely with her, drew out some memories and settled her well.
My aunt has rallied against all odds and is
warm, safe, happy and as healthy as possible. She is always telling us how nice the food is!
The staff tell us everything we need to know and it is always done in such a nice way, showing genuine care for my aunt.
It has made a huge difference to her - and to us!
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Review of

The Meadows

from Emily B (Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love The Meadows. The care is great and has improved my whole life.
Reply from Emma Smith, Acting Manager at The MeadowsThank you very much for taking the time to share your feedback. We are so pleased to hear that the care, support, and independent environment at The Meadows have made such a positive difference in your life.
Our team always aims to provide high-quality, person-centred care while supporting independence and wellbeing, so it is lovely to know this has had a meaningful impact. It has been a privilege to support you, and your feedback means a great deal to us. Your comments will be shared with the team, who will really appreciate hearing them.
Thank you again for sharing your experience with us.
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Review of

St Nicholas House

from L E (Daughter of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with my mother's care at St Nicholas House. All Staff are friendly and helpful and work very hard to ensure the residents have the best care.The food is varied and well presented. Mother prefers to stay in her room,rather than go to the lounge, as she does not watch TV. Management
are always approachable if I wish to discuss anything .Always made to feel welcome when visiting. The home has a relaxed atmosphere and the garden is lovely to sit out in summer.
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Review of

Lydia Eva Court

from Debbie K (Daughter of Resident) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mother receives is exceptional, from all the workers. Kitchen, cleaning, laundry, admin staff + management they keep me updated at all times regarding my mothers care, I hope this does not change with the new provider, as their is very little that could be improved. The wellbeing team provide
excellent activities.
Reply from Lisa Utting, Care Home Manager at Lydia Eva CourtThank you so much for taking the time to share your thoughts on the Service we provide to both yourself and your Mother, it is always good to hear our feedback as it provides us with opportunities to look at where we can enhance our service overall.
I will ensure that your thoughts, we are genuinely appreciated are shared with the Broads Team and of course, the wider LEC Team.
Thank you
Lisa
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Review of

St Nicholas House

from Debra M (Cousin of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Full time resident. Staff have been very supportive and considerate of his severe anxiety. He is helped to wash and dress. A good assortment of dietary needs. Staff are all very thoughtful and know that he can take a second to reply.
He is very happy to be able to watch the wildlife in the garden.
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Review of

St Nicholas House

from Gordon J (Brother of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always been happy with my sisters care and she seems happy with how she is looked after by the staff.
I always find the staff helpful and they are in contact with myself when ever necessary. My sister has now been in St Nicholas House ten years this month and well looked after. We feel she is
I safe hands and friendly hands.
Gordon
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Review of

Woodlands

from Stephen W (Son of Resident) published on 30 March 2026 Submitted via Postal Card • Report
Overall Experience 0 out of 5
Woodlands and the building is in need of modernising and infrastructure updating. The lift in particular is in need of investment. The staff are a credit and made a real difference - top to bottom.
Reply from Serena Bareford, Manager at WoodlandsThank you Steve for your feedback. It was a pleasure taking care of your Dad.
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Review of

St Nicholas House

from E D (Daughter of Resident) published on 26 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are great and willing to help ,the home has a friendly and caring environment, the home could do with a bit of updating ,but that is not a negative point against the home ,I would recommend this home to anyone else
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Review of

Mayflower Court

from T C (Daughter of Resident) published on 24 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since mum's arrival in November, I and my family have been very happy with the excellent care that she has been given. The Carer's are so friendly and always happy. I feel very comforted that they take such special care, and always respectful. The team leaders are always on hand if I need to discuss
mum's needs or have any concerns. The reception staff also are easy to talk to and are super friendly too. Big Thank you on behalf of my mum and my family.
Reply from Charli Alderton, Manager at Mayflower CourtThank you for your kind feedback. Were pleased to hear about your positive experience and will share your comments with our team.
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Review of

St Nicholas House

from L H (Daughter of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been a resident for over 5 years and is late stage dementia. The dementia unit is very small so this means mum has one to one care which is brillant. The staff are friendly and welcoming. My main issue is with the laundry. I understand all the clothes get washed together and things get muddled
but everything is named. On my last visit I checked mums things there was a vest that wasn't hers & it was digusting and I wouldn't use it to wash my floor with. Another occasion mum had no nighties I asked what will happen tonight & was told we will look around & find her something. Mum has already lost all her dignity & I don't want her wearing other people's clothes!
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Review of

Weavers Court

from T G (Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ihae only been a resident at Weavers Court for a few weeks but any misgivings I had about becoming a permanent member have more than been settled. The staff are excellent in every way and I consider myself fortunate. The staff are really professional and very good at what they do. Many thanks!
Reply from Kirsty Forster, Manager at Weavers CourtThank you for taking the time in completing this lovely review, we are so happy to receive your views on how you feel living at weavers court. I will ensure the team are aware of your review.
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Review of

Munhaven

from A E (Daughter of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum passed away this month unfortunately in hospital not at Munhaven the place she called home for just over a year. For anyone who has a family member who needs memory support this beautiful place is a God send so much warmth love and care for each individual person living their best life with
support from all team members family's members are supported and kept informed all the way along. I am so thankful that although mum was not always the easiest person at times staff patient's and understanding kept her safe and they never gave up on her .we can not express how much and how highly Munhaven are important in the memory support system, any of your loved ones that go there please know they are in the very best of hands.
THANK YOU MUNHAVEN xxx
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Review of

Redmayne View

from Kerri R (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but the highest regard for the care staff; they are so patient with my mum and show her kindness above and beyond what I would expect. Mum talks about them as if they are friends, the leaders are always happy to talk with me and answer anything I have questions about. Mum has early stage
Alzhiemers and breast cancer, but this place has made what is a hard time for mum, very peaceful, calm, and she feels safe. I couldn't ask for a more caring environment.
Reply from sandra spanton, manager at Redmayne ViewThank you for your kind comments I am so pleased to hear your Mum is feeling peaceful and safe. It is pleasure for us to care for her.
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Review of

High Haven

from Sarah W (Daughter of Resident) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in for respite, and I cannot praise enough for how amazing all the staff are here. Nothing is too much trouble, so helpful and so understanding. Just amazing. Thank you so much for everything.
Reply from phillipa bell, manager at High HavenThank you so much for you kind review, I will ensure it is shared with the team.
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Review of

St Augustine's Place

from Patricia F (Sister of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management consistently provide a safe and supportive environment for my brother. They are attentive to his special learning needs and help him to live a full and active life.
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Review of

Weavers Court

from Jackie W (Daughter of Resident) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved into Weavers Court a few months ago, and I honestly can't praise the home and staff enough. From day one, everyone has been so welcoming, kind, and supportive. Nothing ever seems too much trouble, and the care is given with genuine warmth and compassion. There is a lovely, friendly atmosphere
throughout the home, which immediately put both my dad and me at ease. Knowing he is safe, well cared for, and not living alone anymore has been a huge relief for me. I'm so grateful to all the wonderful staff at Weavers Court for the care, respect, and kindness they show every day. I would highly recommend this residential home to anyone looking for a caring and supportive environment for a loved one.
Reply from Kirsty Forster, Manager at Weavers CourtThank you so much for taking the time in submitting this lovely review. It is so lovely to hear such positive feedback, I cannot wait to share this with the team.
Thank you for your ongoing support
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Review of

St Nicholas House

from Jane R (Daughter of Resident) published on 13 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment I walked in I knew mum would like it- the staff were so helpful and kind. I read the reviews that were old and didn't sound good! I would say go take a look- it's a gut feeling to know if your loved one will be cared for. Moving mum here from another care home 5* reviews!! Well I wouldn't
give it 2* there's no comparison. Mum and I are so happy, well done to the staff who make it a great care home.
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Review of

Green Lane View

from Kaye B (Daughter of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum and dad in their 80's, moved into Green Lane View in November 2025. Dad has a number of health issues and mum is his main carer. They are both quite frail but try to maintain a level of independence. From the first day they moved in, the staff at GLV have been kind and supportive, ensuring their
welfare and safety without taking over or compromising their independence. My parents have appreciated the fact that there is always someone available if they have needed help or support. My brother and I have also found this very reassuring as we were constantly worried about them when they lived alone. They take advantage of the restaurant a couple of times a week, but they cook their own meals other days. Both myself and other members of my family have had a meal at the restaurant and the food is of a very high standard. Staff and residents organise a number of social activities which residents can enjoy if they wish. My family are extremely satisfied with Green Lane View.
Reply from Darnell Empson, Manager at Green Lane ViewThank you for taking time to submit a review. Mum and Dad soon settled into life at Green Lane View and made friends with other tenants. They are a lovely couple and now part of the Green Lane View family. Maintaining independence is a priority, staff are of course at hand to step in if needed. Thank you to you and your Brother for all your support, working together ensures the best outcomes for your Mum and Dad.
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Review of

The Meadows

from Kenneth R (Son of Resident) published on 9 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother, Audrey has been resident for the last few months, the standards of care and the the staff are outstanding.
The units are first class and the care and compassion shown by all the staff members I met are exemplary.
Reply from Emma Smith, Acting Manager at The MeadowsThank you, Kenneth, for taking the time to share such positive feedback regarding your mothers care. We are delighted to hear that you have been pleased with the standard of care provided and that the compassion and professionalism of our staff have made a positive impression. Your kind words will be shared with the team, who will be greatly encouraged by your comments. We remain committed to providing Audrey with high-quality, person-centred care and appreciate your trust and support.
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Awards / Recognitions (4)

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