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Care Homes Owned by Norse Care (Services) Ltd in Norfolk

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Norse Care (Services) Ltd in Norfolk

Only the locations & reviews in Norfolk for Norse Care (Services) Ltd are showing below.

View the details of all 32 locations (with 1336 reviews) owned by Norse Care (Services) Ltd

Norse Care (Services) Ltd Locations in Norfolk (32)

 - Browse 32 Care Homes and Extra Care Housing owned by Norse Care (Services) Ltd in Norfolk
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Dell Rose Court
Northfields, Norwich NR4 7EL 
9.9 23 reviews
Dell Rose Court, Norwich, Norfolk
"My mother has been living in Dell Rose for 4 years now. From my initial contact until the present day, I have nothing but praise for all…"   Read all 23 reviews
Location Type Extra Care Housing

Dell Rose Court is a comfortable and homely housing with care establishment, where residents have all their personal needs supported at the same time as having an independent lifestyle respected. All ... Read more

Green Lane View
St Michael's Avenue, Aylsham, Norwich NR11 6YA 
9.9 28 reviews
Green Lane View, Norwich, Norfolk
"My Mum moved to Green Lane view shortly after my dad passed away. Retaining her independence was really important to my Mum and I and…"   Read all 28 reviews
Location Type Extra Care Housing

Green Lane View, in Aylsham, is a Norse Care property designed for the needs and expectations of older people, at the same time as making the most of skilled carers. Norse Care are known ... Read more

The Lawns
Caister Road, Great Yarmouth NR30 4DQ 
9.9 36 reviews
The Lawns, Great Yarmouth, Norfolk
"The management are excellent helping me with problems asking for my help doing jobs. The staff are brilliant they work very hard at keeping…"   Read all 36 reviews
Location Type Extra Care Housing

The Lawns consists of excellent living environments for personal freedoms and independence, at the same time as being ideal for the practice of skilled care as and when it is needed. All carers are ... Read more

The Meadows
Ladysmock Way, Norwich NR5 9BF 
9.8 57 reviews
The Meadows, Norwich, Norfolk
"My father finally got support and care whilst living here. The staff were amazing and my dad was really happy! The manager was brilliant…"   Read all 57 reviews
Location Type Extra Care Housing

The Meadows is a housing with care scheme at the Bowthorpe Care Village, home to 92 Saffron Housing apartments, which all have 24-hour access to care. Each attractive, self-contained apartment is ... Read more

St Augustine's Place
Addison Road, Gorleston, Great Yarmouth NR31 0PA 
9.7 27 reviews
St Augustine's Place, Great Yarmouth, Norfolk
"The staff and management consistently provide a safe and supportive environment for my brother. They are attentive to his special learning…"   Read all 27 reviews
Location Type Extra Care Housing

As a Housing With Care Scheme - Independent Living, St Augustine's Place provides qualified and skilled care providers dedicated to helping tenants maintain an independent lifestyle. In order to ... Read more

Westfields
Westfield Road, Swaffham PE37 7HE 
9.7 86 reviews
Westfields, Swaffham, Norfolk
"All the staff at Westfields were excellent. As a care home, they truly cared for my friend and for me. They were polite and respectful and…"   Read all 86 reviews
  • from £1,050 / week
  • 51 Rooms
Location Type Care Home

Westfields, in Swaffham, is a comfortable residential care home that has been tailored towards the needs of older people with care needs, with scenic surroundings and a quality team of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Weavers Court
Mount Street, Diss IP22 4QH 
9.7 38 reviews
Weavers Court, Diss, Norfolk
"Ihae only been a resident at Weavers Court for a few weeks but any misgivings I had about becoming a permanent member have more than been…"   Read all 38 reviews
Location Type Extra Care Housing

Weavers Court provides skilled and qualified carers who are committed to respecting independent living and helping residents achieve a fulfilling lifestyle. Any care provision provided is ... Read more

Munhaven
Munhaven Close, Mundesley, Norwich NR11 8AR 
9.7 77 reviews
Munhaven, Norwich, Norfolk
"My mum passed away this month unfortunately in hospital not at Munhaven the place she called home for just over a year. For anyone who has…"   Read all 77 reviews
  • 20 Rooms
Location Type Care Home

Munhaven is a comfortable residential and dementia care environment, purpose-built for its residents' needs and staffed by qualified and friendly carers. The team go to great effort to ensure that ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Lisbon Court
Galyon Road, King's Lynn PE30 3FB 
9.7 21 reviews
Lisbon Court, King's Lynn, Norfolk
"Lisbon Court has been an incredible home and community for my mother in law, these last twelve months. Whilst unfortunately she has passed…"   Read all 21 reviews
Location Type Extra Care Housing

Lisbon Court provides skilled and qualified carers who are committed to respecting independent living and helping residents achieve a fulfilling lifestyle. Any care provision provided is personalised ... Read more

Harker House
Flower Pot Lane, Long Stratton, Norwich NR15 2TS 
9.7 88 reviews
Harker House, Norwich, Norfolk
"My mum was in Harker House for 6 months. The care and love she received in her short time was above and beyond expectation. Whenever we…"   Read all 88 reviews
  • from £1,050 / week
  • 38 Rooms
Location Type Care Home

Harker House care home has been purpose built in the village of Long Stratton to provide residential care to 35 people over 65-years-old. The home includes a special secure unit for residents living ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Lloyd Court
High Kelling, Holt NR25 6AE 
9.6 100 reviews
Lloyd Court, Holt, Norfolk
"Our mum has lived at Lloyd Court for four years and continues to feel supported and well cared for by the dedicated, kind team. The staff…"   Read all 100 reviews
Location Type Extra Care Housing

Lloyd Court provides skilled and qualified carers who are committed to respecting independent living and helping residents achieve a fulfilling lifestyle. Any care provision provided is personalised ... Read more

Lydia Eva Court
Peterhouse Avenue, Gorleston, Great Yarmouth NR31 7PZ 
9.6 71 reviews
Lydia Eva Court, Great Yarmouth, Norfolk
"My late wife has just spent 13 months at Lydia Eva .Nothing has been to much trouble the time she spent there, any problems were always…"   Read all 71 reviews
  • from £1,300 / week
  • 89 Rooms
Location Type Care Home

Lydia Eva Court is a purpose-built facility, designed to incorporate modern care home research in order to offer a comfortable lifestyle to residents with dementia. The facility has many homely ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Benjamin Court
Roughton Road, Cromer NR27 0EU 
9.6 20 reviews
Benjamin Court, Cromer, Norfolk
"I am very pleased with help I get They check on me to see if I need anything They put on coffee mornings and we have a good social life…"   Read all 20 reviews
Location Type Extra Care Housing

Benjamin Court consists of excellent living environments for personal freedoms and independence, at the same time as being ideal for the practice of skilled care as and when it is needed. All carers ... Read more

Rose Meadow
64 Yarmouth Road, North Walsham NR28 9AU 
9.5 33 reviews
Rose Meadow, North Walsham, Norfolk
"Once again it gives me great pleasure to express our gratitude & thanks to the wonderful managers & staff at Rose Meadow. They have…"   Read all 33 reviews
  • from £1,050 / week
  • 37 Rooms
Location Type Care Home

Rose Meadow is a Norse Care facility that is well-respected in the local community for providing a dignified care service and homely interior. The aim of the home is to balance effective and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Rebecca Court
Staithe Road, Heacham, King's Lynn PE31 7EF 
9.4 36 reviews
Rebecca Court, King's Lynn, Norfolk
"Both my brother and I find a service provided by the HOME to be absolutely top mate our mother is looked after very well and the staff are…"   Read all 36 reviews
  • from £935 / week
  • 38 Rooms
Location Type Care Home

Rebecca Court is a well-furnished care facility, equipped with an excellent range of care technology and expertise in order to offer satisfying provision for older people within a homely ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Cranmer House
Norwich Road, Fakenham NR21 8HR 
9.4 90 reviews
Cranmer House, Fakenham, Norfolk
"My mothers has been made to feel welcome and safe at Cranmer House and she has settled in very well over the last few months. She was…"   Read all 90 reviews
  • from £1,200 / week
  • 36 Rooms
Location Type Care Home

Cranmer House is a comfortable accommodation adapted for short-term care needs, having been thoroughly refurbished to support independent living and the practice of skilled care. Respite care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
High Haven
Howdale Road, Downham Market PE38 9AG 
9.3 58 reviews
High Haven, Downham Market, Norfolk
"Mum has just had two weeks respite care in High Haven and had a wonderful time. She keeps talking about how lovely are, and how well they…"   Read all 58 reviews
  • from £1,050 / week
  • 40 Rooms
Location Type Care Home

High Haven has been purpose-built to provide skilled and versatile care for older people with a wide range of health needs, accomplished by professional carers who take pride in supporting the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Woodlands
Grimston Road, South Wootton, King's Lynn PE30 3HU 
9.2 30 reviews
Woodlands, King's Lynn, Norfolk
"Very friendly and respectful care staff. The home itself, whilst very clean, is in real need of refurbishment or at least a freshen up with…"   Read all 30 reviews
  • from £950 / week
  • 41 Rooms
Location Type Care Home

Woodlands is a forty capacity accommodation from Norse Care, well-respected in the care sector for high quality provision based upon supporting dignity for the individual. While being ideal for ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
St Nicholas House
Littlefields, Dereham NR19 1BG 
9.2 29 reviews
St Nicholas House, Dereham, Norfolk
"I am very happy with my mother's care at St Nicholas House. All Staff are friendly and helpful and work very hard to ensure the residents…"   Read all 29 reviews
  • from £1,300 / week
  • 38 Rooms
Location Type Care Home

St Nicholas House is a thirty-eight bedroom home from Norse Care, dedicated to personalised care programmes and committed to the dignity of all clients. The home also offers a six bedded ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Mayflower Court
Bowthorpe Care Village, Ladysmock Way, Norwich NR5 9BF 
9.2 33 reviews
Mayflower Court, Norwich, Norfolk
"Since mum's arrival in November, I and my family have been very happy with the excellent care that she has been given. The Carer's are so…"   Read all 33 reviews
  • from £1,528 / week
  • 80 Rooms
Location Type Care Home

Mayflower Court is a purpose built care home located in Bowthorpe Care Village located in West Norwich. The home offers specialist residential care for up to 80 people with dementia. Residents ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Bishop Herbert House
34 Globe Place, Vauxhall Street, Norwich NR2 2SG 
9.1 23 reviews
Bishop Herbert House, Norwich, Norfolk
"I would like to take the opportunity to thank you and your staff, you looked after my partner for a week which enabled me to have a…"   Read all 23 reviews
  • 14 Rooms
Location Type Care Home

Bishop Herbert House is a fourteen-capacity Norwich care home that has been purpose-built to suit the needs of adults with a physical disability. A comfortable and well-equipped interior includes ... Read more

Younger Adult Care Permanent Care Respite Care
  • Residential Care
St Edmund's
Surrogate Street, Attleborough NR17 2AW 
9.1 45 reviews
St Edmund's, Attleborough, Norfolk
"My husband spent over two years in St. Edmunds. He recently passed away and I am so glad that until the morning of his death he was being…"   Read all 45 reviews
  • from £1,050 / week
  • 40 Rooms
Location Type Care Home

St Edmund's is a residential care home in the South Norfolk village of Attleborough. The home provides short-term and full-time care and support. The home prides itself on providing ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Oakes Court
Palmer Way, Downham Market PE38 9UZ 
9.0 45 reviews
Oakes Court, Downham Market, Norfolk
"Putting mum into care was one of the most difficult decisions I have ever had to make but ultimately has turned out to be one of the best…"   Read all 45 reviews
Location Type Extra Care Housing

Oakes Court is a comfortable and homely extra care accommodation, where residents have all their personal needs supported at the same time as having an independent lifestyle respected. All carers are ... Read more

Barley Court
Beechcroft, New Costessey, Norwich NR5 0RS 
8.9 17 reviews
Barley Court, Norwich, Norfolk
"I am very satisfied with the care & support I receive from staff & management, which help me to live my life as I wish. The activities are…"   Read all 17 reviews
Location Type Extra Care Housing

Barley Court provides skilled and qualified carers who are committed to respecting independent living and helping residents achieve a fulfilling lifestyle. Any care provision provided is personalised ... Read more

Harriet Court
Lakenfields, Norwich NR1 2DG 
8.9 14 reviews
Harriet Court, Norwich, Norfolk
"I have noticed that my friend, who has lived at Harriet Court for three years, is gently aging. I haven't written a review for about a…"   Read all 14 reviews
Location Type Extra Care Housing

Harriet Court is a comfortable and homely extra care accommodation, where residents have all their personal needs supported at the same time as having an independent lifestyle respected. All carers ... Read more

Laburnum Grove
48 Laburnum Grove, Thetford IP24 3HS 
8.7 21 reviews
Laburnum Grove, Thetford, Norfolk
"We as a family breathed a sigh of relief when mum moved into Laburnum Grove in Thetford. The level of care and kindness she has received…"   Read all 21 reviews
Location Type Extra Care Housing

Laburnum Grove consists of excellent living environments for personal freedoms and independence, at the same time as being ideal for the practice of skilled care as and when it is needed. All carers ... Read more

Beauchamp House
Proctor Road, Chedgrave, Norwich NR14 6HN 
8.6 72 reviews
Beauchamp House, Norwich, Norfolk
"My mom has been here for many years, and the team have been absolutely brilliant. Thank you so much, I'm genuinely not sure what we…"   Read all 72 reviews
  • from £1,112 / week
  • 45 Rooms
Location Type Care Home

Beauchamp House is a residential care home in Chedgrave, South Norfolk that aims to provide residents with a friendly living environment, with the added benefit of having a professional team of staff ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Redmayne View
Mountbatten Drive, Sprowston, Norwich NR6 7PX 
8.5 18 reviews
Redmayne View, Norwich, Norfolk
"I have nothing but the highest regard for the care staff; they are so patient with my mum and show her kindness above and beyond what I…"   Read all 18 reviews
Location Type Extra Care Housing

Redmayne View provides skilled and qualified carers who are committed to respecting independent living and helping residents achieve a fulfilling lifestyle. Any care provision provided is ... Read more

Sydney House
Brumstead Road, Stalham, Norwich NR12 9BJ 
8.5 26 reviews
Sydney House, Norwich, Norfolk
"My mum celebrated her 106th birthday on 17-11-25 at Sydney House. Care staff painted her nails and gave her a shampoo and set, ready for…"   Read all 26 reviews
  • from £1,050 / week
  • 45 Rooms
Location Type Care Home

Sydney House is a residential care home owned by NorseCare, offering professional care and support that is tailored to the personal needs of all residents. The interior is ideal for individuals ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Mountfield
Millcroft, off St Clement's Hill, Norwich NR3 3LS 
8.4 17 reviews
Mountfield, Norwich, Norfolk
"My mother has been staying for the past week for a respite stay. I found the service in the care home to be very good. The staff were…"   Read all 17 reviews
  • from £1,200 / week
  • 46 Rooms
Location Type Care Home

Mountfield is a newly refurbished care home in Norwich, designed specifically to meet the needs of up to 46 people living with dementia. You can expect compassionate, high-quality care at the ... Read more

Older Person Care Permanent Care Respite Care
  • Dementia Residential Care
Ellacombe
Ella Road, Thorpe Hamlet, Norwich NR1 4BP 
8.3 39 reviews
Ellacombe, Norwich, Norfolk
"All the staff go out of their way to make the resident feel welcomed. I have not yet met a staff member who has not been helpful, kind and…"   Read all 39 reviews
  • from £1,079 / week
  • 45 Rooms
Location Type Care Home

Ellacombe is a delightful care home in the Thorpe Hamlet area of Norwich with stunning cathedral views. There is easy access to the A47 and the Norwich railway station. The home provides ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Robert Kett Court
Ethel Gooch Road, Wymondham NR18 0LH 
7.3 18 reviews
Robert Kett Court, Wymondham, Norfolk
"Mum was in good hands for the duration of her 9-year stay at Robert Kett Court. She was treated with compassion and respect throughout her…"   Read all 18 reviews
Location Type Extra Care Housing

Robert Kett Court provides skilled and qualified carers who are committed to respecting independent living and helping residents achieve a fulfilling lifestyle. Any care provision provided is ... Read more

Norse Care (Services) Ltd Reviews in Norfolk (1336)

9.2

Norse Care (Services) Ltd has a Group Review Score of 9.2 (9.172) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Norse Care (Services) Ltd must have a Review Score.

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Review of

High Haven

from Jonathan S (Son of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has just had two weeks respite care in High Haven and had a wonderful time. She keeps talking about how lovely are, and how well they looked after her. I agree - each time I visited, the staff were absolutely lovely - so friendly, welcoming and helpful. I really couldn't recommend High Haven strongly
enough. Mum is already looking, forward to going back later in the year, and I know while she is there, I can relax knowing that she is in great hands. 100% happy!
Reply from Phillipa Bell, Manager at High HavenThank you so much for your wonderful review, we are so pleased your mum enjoyed her time us with and look forward to her returning later in the year, additionally we are thrilled to know that you felt able to relax knowing mum was in safe hands. I will pass your words of kindness onto the team, thank you once again.
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Review of

Green Lane View

from Dianne N (Daughter of Resident) published on 18 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum moved to Green Lane view shortly after my dad passed away. Retaining her independence was really important to my Mum and I and moving there allowed her to be independent and have her own apartment. Mum fell in love with Green Lane View the minute she visited and all of the team made her feel
so welcome and part of the family from day 1. Living 3 hours away from my Mum has been a challenge, particularly as I am not on her doorstep, however all of the staff and managers there have been amazing, respecting my Mums independence and providing excellent care and support. It's been so reassuring to know Mum was safe and not living alone. Everyone is so friendly, caring, kind and always have time for a chat. Nothing was too much trouble and if ever I had any worries, they were there to talk too. Supporting me as well as my Mum. I can't recommend and praise them enough, they provide a safe and welcoming place to live.
Reply from Darnell Empson, Manager at Green Lane ViewThank you for your positive review which I will share with my team. Mum was an incredible independent lady and it was a pleasure to care for her and a privilege to have her as part of our Green lane View family.
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Review of

Oakes Court

from Kay L (Daughter of Resident) published on 14 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Putting mum into care was one of the most difficult decisions I have ever had to make but ultimately has turned out to be one of the best decisions. We looked at several care home options before realising Oakes Court was the one. From the first moment mum was made welcome. She has a flat that is
appropriate for her needs, the care is first class and mum absolutely loves the staff. They are friendly, trustworthy, treat her with respect and crucially communication between the staff and family is excellent. Staffing is consistent too, which for a resident with dementia, is important. Mum jokes that it is like living in a 5-star hotel. For the first time in several years I can relax knowing mum is in the best place.
Reply from Victoria Farnham, Manager at Oakes CourtThank you so much, Kay, for your kind and thoughtful review. We know how emotional and difficult the decision to move a loved one into care can be, so it means a great deal to hear that both you and your mum feel happy and reassured at Oakes Court.
Were delighted that your mum feels so welcomed and comfortable in her home with us, and that our teams care, consistency, and communication have made such a positive difference for both of you. Hearing her describe life here as living in a 5-star hotel truly made us smile.
Thank you again for placing your trust in us and for taking the time to share your experience. Your lovely words will mean so much to the whole team.
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Review of

Rebecca Court

from D C (Son of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my brother and I find a service provided by the HOME to be absolutely top mate our mother is looked after very well and the staff are so excellent and providing everything she needs and much praise must to the manager and under manager Michelle and Margaret. they provide us with a satisfaction
knowing that our mother is going to be well looked after all the time I couldn't think for a better place for our mother to be in at this present point in time
Reply from Michelle Marks, Manager at Rebecca CourtThank you for your kind words, mum is not the only one who loves her visit from the "boys" we too love to see you guys! Michelle and Margareth
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Review of

Lydia Eva Court

from John G (Husband of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My late wife has just spent 13 months at Lydia Eva .Nothing has been to much trouble the time she spent there, any problems were always dealt with immediately. Please pass on my thanks to all of the staff in Broads for the care and commitment provided to my wife which was first class
Reply from Lisa Utting, Care Home Manager at Lydia Eva CourtThank you for your kind words, l know that they will mean a lot to the Team on Broads and that you will all be missed - Every interaction is an opportunity for us to learn from and enhance our Service delivery and l genuinely appreciate the patience, support you granted us during your Family's time at LEC...once again, thank you.
Lisa
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Review of

St Edmund's

from T G (Son of Resident) published on 12 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Management were very professional and put us at ease upon arrival. All questions and queries were quickly dealt with, communication was timely.
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Review of

Lloyd Court

from R B (Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
Staff numbers have been reduced to the point where care which Norse is contracted to supply is not being met.
We have been misinformed about the services Norse should be supplying. I have a copy of Norse's contract with the Council which confirms this statement.
Until recently this was a happy and
contented place to live. Now, both residents and staff are dissatisfied and unhappy with the present regime.
Reply from Zoe Heslin, Deputy Manager at Lloyd CourtDear R B,

I am sorry to hear you are frustrated with the level of service. All tenants received a robust assessment that is regularly reviewed to create care plans that are tailored to individual care needs. We use this information to ensure we are adequately staffed this enables all care needs to be met. Staff must prioritizes care first and foremost, but where possible staff will facilitate activities and additional tasks to promote independence and create a sense of community. this includes tenant led activities. We are more than happy to discuss this with you, as we have an open-door policy.

Yours Sincerely
Zoe Heslin
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Review of

Beauchamp House

from Jason V (Son of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom has been here for many years, and the team have been absolutely brilliant. Thank you so much, I'm genuinely not sure what we would've done without you all. Your patience with my mom, plus with us the family as you educate as about her dementia has been a god send. Thank you for the prompt communication
too.


Highly recommend Beauchamp House, my mom was so fortunate to get a space here.


Jason

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Review of

Rebecca Court

from A T (Daughter of Resident) published on 7 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has recently been in hospital and has returned sadly in a very poor way being now bedbound. The care she is currently receiving is exemplary and I thank all the staff for their care and kindness
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Review of

Robert Kett Court

from J B (Sister of Resident) published on 5 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very welcoming home, very peaceful - outside very tidy flats are some a bit small but fine for one person. You certainly get your steps in with the long corridors. Everyone friendly always speak to you. Staff always friendly and helpful, always checking, the kitchen staff do food very good always
looks and tastes so yummy. He enjoys his meals so much. Our peace of mind on behalf of myself and sister are extremely pleased how he has settled in and is well cared for. Thanking you all.
Reply from Teighan Burrows, Manager at Robert Kett CourtThank you so much for your kind words and review. I am so pleased to see that you have had a positive experience all round at Robert Kett Court, and that you have peace of mind of the care provided.
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Review of

The Meadows

from L M (Daughter of Resident) published on 5 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father finally got support and care whilst living here. The staff were amazing and my dad was really happy! The manager was brilliant and always kept us informed and up to date.
Reply from Cherry Peters, Registered Manager at The MeadowsThank you so much for your review and kind words. We are delighted to hear that your dad was really happy, it was a pleasure for our team to support him!
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Review of

The Meadows

from J M (Son of Resident) published on 5 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic service. Very happy, and nice and hard working staff.
Reply from Cherry Peters, Registered Manager at The MeadowsThank you so much for your kind review. We are glad to hear that you were happy with the support our team provided to your loved one!
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Review of

Woodlands

from Della W (Friend of Resident) published on 1 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been at Woodlands several years the staff from management to care staff and cleaners are a credit to the home from the moment we brought my mother to the home they have treated us like one big family and nothing is to much trouble they treat my mother with dignity and respect although
she is suffering from dementia and at times could be a handful even when we struggle to get her to eat they sit with her offering things she would eat they regularly turn her i have absolutely no concerns with her care they all are such an amazing team I thank you all
Della xxx
Reply from Serena Bareford, Manager at WoodlandsThank you Della. We value your feedback. It is very much appreciated.
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Review of

Rebecca Court

from Tom T (Power of Attorney of Resident) published on 23 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so pleased that i chose Rebecca Court Care Home for my friend. From my first visit to the home i knew she would be happy there. The staff are so friendly, welcoming and caring, nothing is too much trouble for them. My friend always comments on how nice the food is which is brilliant as she is a
fussy eater. I think this is an excellent care home and would highly recommend it to anyone
I can not praise this care home enough
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Review of

Woodlands

from Graham S (Son of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly and respectful care staff. The home itself, whilst very clean, is in real need of refurbishment or at least a freshen up with a coat of paint. The lift is in urgent need of investment, either replacement or heavy overhaul/repair as it's forever breaking down. Garden surroundings are nice
too but the car parking could be improved as it's often full and we have to park on the grass. Overall, I'm content with my Mum being a resident at Woodlands and reassured that she's looked after so lovingly by the wonderful staff who make it what it is.
Reply from Serena Bareford, Manager at WoodlandsThank you Graham for your valuable feedback, it really is appreciated.
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Review of

Woodlands

from Helen D (Daughter of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although my dad has only been at Woodlands for a few weeks all the staff, both carers and office, have made a stressful time much more bearable. It has taken my dad a while to adjust but the staff have done all they can to make it a 'home' for him, and for him to feel comfortable. The home does give
a pleasant, friendly and accommodating vibe and we as a family are very happy for him to be there.
Reply from Serena Bareford, Manager at WoodlandsThank you Helen for your lovely feedback, we really appreciate it
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Review of

Laburnum Grove

from Deborah L (Daughter of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We as a family breathed a sigh of relief when mum moved into Laburnum Grove in Thetford. The level of care and kindness she has received has been of the highest standard. Now she has become bed ridden I can't fault her care. Each and every one of the team from management and carers to the laundry woman
all work with my mother with respect and professionalism and love. Its amazing. They are brilliant. Thank you.
Reply from Sarah Manners, Manager at Laburnum GroveThank you so much for your kind words, these have been shared with our team.
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Review of

Woodlands

from Sheila K (Niece of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has lived at Woodlands for a year and half now. During this time she's had a lot of complex issues and some that have been very challenging to deal with. Everyone that works there has been brilliant through it all. Even getting her hospital appointments to see what's causing some issues which
I couldn't have done on my own. The carers there are amazing and when thanked they say it's our job/that's what we're here for but they really go above and beyond that. I can't thank them enough for all they do for her and me.
Reply from Serena Bareford, Manager at WoodlandsThank you for your feedback Sheila, it is very appreciated.
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Review of

Lydia Eva Court

from J E (Daughter of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall me and my family are happy with the care given to our mum. Sometimes I think the food could be a little bit better, does not always look inviting. I am concerned for residents that you only have 1 member of staff on after 10 o'clock at night. As they sometimes have to go off to another section.
This in my opinion, is dangerous and is an accident waiting to happen. The staff are doing their very best with what they have got.
Reply from Lisa Utting, Care Home Manager at Lydia Eva CourtThankyou for taking the time to provide us with your valued feedback on the service we provide at LEC, we are always here to discuss your feedback individually and we actively look for opportunities to enhance the service we already deliver at Lydia Eva Court.
REgards
Lisa Utting
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Review of

The Meadows

from Deneice A (Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is rare to feel that every individual has value within any service provision industry. This, however, is exactly what The Meadows provides for me. A beautiful, spacious flat to call home and a care team who give me everything I need and far beyond; dignity, respect, the right to choose, the right
to voice my needs and opinion, encouragement, support and so on. From receptionists to domestics and care staff to management - everone at The Meadows follows and strong ethos that makes me feel valued and respected.
Reply from Emma Smith, Acting Manager at The MeadowsThank you so much for your incredibly kind and heartfelt feedback. Reading your words truly means the world to us.
It is wonderful to hear that you feel valued, respected, and at home here at The Meadows - that is exactly what we strive to achieve every single day. Knowing that our team, across all roles, has made such a positive impact on your experience is something we are immensely proud of.
Your comments about dignity, choice, encouragement, and support perfectly reflect the values and ethos we work hard to uphold. We believe that every individual matters, and it's so reassuring to know that this is being felt and experienced in such a meaningful way.
I will be sure to share your lovely feedback with the entire team - it will mean a great deal to everyone.
Thank you again for taking the time to share your experience. We are absolutely delighted to have you as part of The Meadows community.
Warmest wishes,
The Meadows Team
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Awards / Recognitions (4)

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