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Care Homes Owned by Shaw Healthcare in London

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Shaw Healthcare in London

Only the locations & reviews in London for Shaw Healthcare are showing below.

View the details of all 60 locations (with 2266 reviews) owned by Shaw Healthcare

Shaw Healthcare Locations in London (2)

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2 Care Homes owned by Shaw Healthcare in London
Wellesley Road Care Home

1 Wellesley Road, London NW5 4PN 

9.6 27 reviews
"A warm & welcoming residential care facility. The staff are energetic & friendly. Feel like the residents' needs are listened to & catered…"   Read all 27 reviews
Location Type Care Home

Wellesley Road Home is a homely accommodation run by Shaw Healthcare, whose care team is skilled in providing personalised care for older people and also specialise in dementia care. All beds are allocated via Camden Social Services. The Shaw Healthcare… Read more about Wellesley Road Care Home

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 60 Rooms
Maitland Park Care Home

Maitland Park Road, Maitland Villas, London NW3 2DU 

9.3 14 reviews
"My mum has been a resident since the care home opened in 2013. I have nothing but praise for all of the care team and the manager. Mum is…"   Read all 14 reviews
Location Type Care Home

Maitland Park Care Home is a charming accommodation, registered for up to sixty residents all of whom receive a detailed care plan that is tailored to their specific needs. Residents have the privacy of en-suite bedrooms and their own shower, while… Read more about Maitland Park Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 60 Rooms

Shaw Healthcare Reviews in London (41)

9.5

Shaw Healthcare has a Group Review Score of 9.5 (9.512) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Shaw Healthcare must have a Review Score.

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Review of

Maitland Park Care Home

from K B (Son of Resident) published on 20 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident since the care home opened in 2013. I have nothing but praise for all of the care team and the manager. Mum is very happy and well looked after. Thank you once again for giving great care to my mum.
Reply from Benjamin OnI, Home Manager at Maitland Park Care Home

Thank you for your lovely review. We're so pleased to hear your mum is happy and well cared for. It's been a privilege to look after her over the years.

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Review of

Wellesley Road Care Home

from K K (Friend of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A warm & welcoming residential care facility. The staff are energetic & friendly. Feel like the residents' needs are listened to & catered for.
Reply from Jennifer Evans, Home Manager at Wellesley Road Care Home

Thank you for your kind feedback. We're so pleased to hear that you've found our care home warm and welcoming. Our team takes great pride in being energetic, friendly, and attentive to the needs of our residents, so it's wonderful to know that this has been reflected in your experience.

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Review of

Wellesley Road Care Home

from M H (Friend of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are wonderful. They are so caring and they treat the residents with dignity.
Reply from Jennifer Evans, Home Manager at Wellesley Road Care Home

Thank you for taking the time to write us a review.

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Review of

Wellesley Road Care Home

from S M (Daughter of Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family we cannot be happier that our mother is now a resident at Wellesley Road. The staff are OUTSTANDING! Calm, kind, and experienced in treating our mum with interest and respect. The medical care has also been excellent especially as our mother's physical and cognitive needs change. We feel
very lucky that she is a resident!
Reply from Jennifer Evans, Home Manager at Wellesley Road Care Home

Thank you so much for your wonderful review. We are thrilled to hear that you and your family are so happy with your mother's care at Wellesley Road. It means a great deal to us that you feel she's receiving the attention and respect she deserves. We're also pleased to know that the medical care has met her evolving needs. We feel equally fortunate to have her with us and truly appreciate your kind words.

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Review of

Maitland Park Care Home

from Keith O (Son of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Maitland Park in October 2024 and has settled in very wel She is very happy with the whole set up here. It makes my life easier as I no longer have the worry that she may have fallen in her previous home.Tge Staff are great and very friendly and helpful and my mother gets on very
well with them. A good move for her and us.
Reply from Benjamin OnI, Home Manager at Maitland Park Care Home

Thank you so much for your kind review. We're delighted to hear that your mother has settled in so well at Maitland Park and is happy with everything. It's wonderful to know that both she and you feel supported and at ease, and we truly appreciate your recognition of our staff. We're so glad the move has been a positive one for both of you.

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Review of

Maitland Park Care Home

from C W (Daughter of Resident) published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and his team are excellent.
They took care of my mother in her last days with dignity and pride.
I would not hesitate to recommend them to anyone and am eternally grateful for their kindness to me. Thank you, team.
Reply from Benjamin Oni, Home Manager at Maitland Park Care Home

Thank you for leaving us such kind words, we really appreciate it. Your lovely comments will be passed onto the rest of the team.

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Review of

Wellesley Road Care Home

from Sally D (Niece of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This purpose-built home is clean, bright and airy and having had experience with other homes this place
with its spacious rooms, private shower rooms is a cut above the rest.
The staff are kind patient and well trained. I cannot recommend Wellesley Road and the team highly enough.
Reply from Manager, Home Manager at Wellesley Road Care Home

Thank you for taking the time to leave us this lovely review, the team will be delighted to read it.

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Review of

Maitland Park Care Home

from C W (Daughter of Resident) published on 28 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and his wonderful team are exceptional.
Their care I cannot express enough how good it was, the communication was clear and precise.
It was under very difficult circumstances that they took over the care of my Mother as she was in the last stages of life.
The room she was in was like
a five-star Hotel, just perfect!
Thanks again, Team.
Reply from Benjamin Oni, Home Manager at Maitland Park Care Home

Thank you for leaving us this kind review about the care of your mother, your kind words will be passed on to the rest of the team.

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Review of

Wellesley Road Care Home

from Samantha D (Daughter of Resident) published on 5 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Upon initially viewing Wellesley Road it presented clean and well managed. The staff are extremely friendly and attentive. My mother's time spent at the care home was the uplift and interaction she needed. As a family, we were all welcomed and encouraged to visit often. Warm friendly atmosphere and
we were always kept up to date on my mother's progress. My mother was able to mingle with other residents and also take time for herself. I would recommend Wellesley Road to anyone in search.
Reply from Francisca Ikwuegbu, Home Manager at Wellesley Road Care Home

Thank you for leaving us this lovely review. We are delighted that you are pleased with the care of your mother and your kind words will be passed on to the rest of the wonderful team.

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Review of

Maitland Park Care Home

from M V (Daughter of Resident) published on 6 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am very happy with the home. Mum is always clean and well cared for. Her room and bedding are always spotless. The overall cleanliness is excellent. I am always kept informed of any problems by phone. All the staff are very caring and I am always received with a warm welcome by the reception staff,
whatever time I visit. Overall, I am very happy with the service.
Reply from Benjamin Oni, Home Manager at Maitland Park Care Home

Thank you for leaving us these kind words about the care of your mum, the team will be delighted to read this.

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Review of

Maitland Park Care Home

from R L (Niece of Resident) published on 10 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Two carers were so kind caring and lovely to my auntie. They also made my husband and I very welcome and made us a drink. Also, the receptionist was lovely and all the other staff on that day were very nice. My Auntie looked contented which was lovely to see. Also, I was asked who I was in relation
to my Auntie, which I thought was very good because the carer had not seen me before, which had not happened before but I thought that was a very good security check.
Reply from Benjamin Oni, Home Manager at Maitland Park Care Home

This is such a lovely review to read, thank you. Your kind comments about the care of your auntie will be passed on to the rest of the team.

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Review of

Wellesley Road Care Home

from A R (Daughter of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our father has been at Wellesley Road since 2019 and has settled. Despite initial problems with previous management there now seems to be more compassion and better communication with family. Our father is looked after as well as can be but I think there needs to be more staff on each unit as I feel
there needs more engagement with residents rather than just being in the TV lounge. The staff are lovely and caring but we sense there isn’t enough of them. When we visit our father he seems ok but needs a little more self care i.e nails and hair to be cared for more.
Reply from Wellesley Road at Wellesley Road Care Home

Thank you for taking the time to leave us a review. Your feedback will be passed on.

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Review of

Wellesley Road Care Home

from Stewart S (Nephew of Resident) published on 24 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt had been in Wellesley Road since approx 2016. She loved the home, the carers and all the other staff she came in contact with on a daily basis.
She passed in January 2024, the home phoned me and were very caring and offered me someone to talk to any time I wanted. When we went to clear her
room we were overwhelmed with the amount of staff saying how sorry for our loss they are were and how much they would miss my aunt.
The manager was very kind and sat us down and ran through everything we would need to do moving forward to arranging my aunt's funeral.
We would like to thank all the staff at Wellesley Road for looking after my aunt extremely well over her stay there.
Reply from Alejandro Reytor, Home Manager at Wellesley Road Care Home

Thank you so much for your kind words, it really means a lot to everyone who works here at Wellesley. It was our privilege to be able to provide this care for your aunt and we would like to send you our deepest condolences for your loss.

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Review of

Wellesley Road Care Home

from C B (Friend of Resident) published on 16 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Place was clean and tidy, with no nasty smells. Staff appeared to be nice and treated residents well and with respect. Anything that you asked they did their best to accommodate and did things promptly. Some staff were more approachable than others.
Reply from Alejandro Reytor, Home Manager at Wellesley Road Care Home

Thank you for taking the time to leave us a review; your feedback will be passed on.

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Review of

Wellesley Road Care Home

from Y O (Partner of Resident) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner who is 92 suffers from dementia and has already a few weeks in Wellesley Care Home. He is very well looked after. The place is kept very clean. The carers are very devoted to their job and do their best to keep him happy.
Reply from Alejandro Reytor, Home Manager at Wellesley Road Care Home

Thank you so much for leaving us this lovely review. Your kind comments will be passed on to the rest of the team.

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Review of

Wellesley Road Care Home

from V I (Regular Volunteer) published on 19 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I started at Wellesley Road Care Home as a volunteer as I worked for the local council for 36 years and was now retired and I thought it would be good to give back and some time to get to know the people. When I started at Wellesley Road Care Home I found the carers and staff were very caring and looked
after all the different clients very well with their needs and disability. I found the staff very caring and friendly and helped in every way towards the running of the home. I found the office staff and manager made me feel very welcome and showed me the sure running of the building and the needs of the people. I cannot say enough about the running of the home.
Reply from Alejandro Reytor, Home Manager at Wellesley Road Care Home

Thank you so much for this lovely review, your kind words will be passed onto the rest of the team.

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Review of

Wellesley Road Care Home

from Anne S (Niece of Resident) published on 1 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the team at Wellesley Road. My aunt spent the last four years here as her dementia progressed, the majority on the Madrid unit, where she was treated as an individual and given care in a respectful and professional manner. She had a consistent core team around her who became
familiar with her ways and understood her needs. She seemed a lot more relaxed and content living in a safe environment and could take part in social activities if desired. After her hospital stay, she was able to return to Wellesley Road and be cared for in the Oslo unit until she passed away peacefully in her sleep.
Reply from Alejandro Reytor, Home Manager at Wellesley Road Care Home

This is such a lovely review, thank you. Our team strive to achieve the best quality of care for all of our residents, so it is great to hear that your aunt felt safe and relaxed here with us. Our deepest condolences to you and your family.

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Review of

Maitland Park Care Home

from M K (Resident) published on 7 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Residents are encouraged to make decisions about their care. Staff are very responsive and caring to people's needs. A variety of activities are provided, staff are friendly, helpful, welcoming and willing to listen and make adjustments as requested. Big Thank you to all the staff keep up the good work.
Reply from Benjamin Oni, Home Manager at Maitland Park Care Home

Thank you so much for taking the time to leave us a review, we really appreciate it.

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Review of

Wellesley Road Care Home

from K S (Son of Resident) published on 3 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We could not have asked for a better placement for our mother. The staff are amazing, the place is always spotless, clean and tidy. No request made by our family to the staff has been too much trouble. Never had an issue and feel comfortable to address any concerns with the staff. I would recommend
this home as a placement. Thank you to all the staff and the wider team for supporting mum. From all of mum's family.
Reply from Alejandro Reytor, Home Manager at Wellesley Road Care Home

Thank you for taking the time to leave us this lovely review, it really means a lot to the whole team. It is a privilege to be able to provide this care for your mother and your kind words will be passed on.

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Review of

Maitland Park Care Home

from V M (Granddaughter of Resident) published on 9 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma moved to Maintland Park Care Home last year after some scares. I used to live with her and the family, but it became harder and harder to keep up and be there on the clock. This place is Very good, welcoming and caring, they really go the extra mile- and they are there at all hours to help
her, check on her, give her the meds and make sure she doesn't miss anything
I come to see my grandma every week and they are always there, asking her about her day and if she is happy with the food and making jokes to keep her enterntained, truly a care home, a five-star place
Reply from Benjamin Oni, Home Manager at Maitland Park Care Home

This is such a lovely review to read, thank you. It means a lot to the team and we are so pleased to hear that you are happy with the care for your wonderful grandma.

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Awards / Recognitions (6)

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