Care Homes Owned by Shaw Healthcare in Staffordshire

Excellent service, the compassion and care all the staff provided was phenomenal. We knew we wanted mum back here for her last weeks and we knew she'd be cared for, but they went beyond our expectations, from the Karen the manager to all of the team, with Kirsty, Sarah, Amy and Teresa her nursing team felt like family by the end of the stay. They didn't just look after mum, they looked after me too. Eternally grateful, as such a hard time for us all to be treated with such love. There is not enough words for this whole team and the care she received. They should be proud of what they are doing.

What can I say - everything and I mean everything was perfect - food was excellent. The carers were very attentive and so caring nothing was too much trouble. Overall my experience was so uplifting and trouble free, I didn't have any concerns whatsoever.

My stay here has been a very good step towards my recovery. We have found the staff to be most helpful and obliging, with nothing being too much trouble. No request was turned down. Being a light sleeper, I found the call alarm was a bit loud, but even this was dealt with. All medical needs were met.

I was also made to feel welcome every time I visited and the atmosphere was always friendly.

I shall forever be grateful to them all.

Recovering from a badly broken ankle at Barton Cottage couldn't have been better. Staff were exceptional - efficient, friendly, respectful and caring. Food very food - freshly cooked. Garden lovely. Visitors lounge comfy. 24 hr nursing care reassuring. I am 70 years old, fit and well apart from my ankle but other residents are not all quite so fortunate. The way the staff treat these patients is excellent. If you have any relatives or you yourself need care you will not be disappointed at Barton Cottage.

Mum received excellent care at The Cottage Wing whilst the multi disciplinary team were working on a discharge plan. The care and nursing staff were kind and respectful of her needs. The Cottage Wing and its surroundings were calming and peaceful and didn't feel like a hospital setting. As relatives we felt mum was safe which gave us peace of mind we were made very welcome as visitors. As mum was confined to bed I think she could have been stimulated more in her social and emotional wellbeing and recovery.

Although initially concerned about the distance from our home we could not have wished for a better place for mom to spend the last weeks of her life. The staff were amazing and were like an extra family to mom, incredibly caring and supportive of her, always treated her with kindness, respect, dignity and friendship. This support was also extended to our family which was a great comfort in the last few weeks. We will always be grateful that The Cottage Wing at Barton were able to take mom for her palliative care giving mom and our family precious time together under their care and support. Thank you!

The care provided was of the highest quality by all staff. The room was a great size equiped with all of the neceseties.

The Cottage Wing was a very beautiful peaceful place. Under the circumstances, staff so professional and caring. Nothing was too much trouble. Also handled our family dynamics extremly well. Again thank you for all you did for our mother. Thanks.

I have had a very pleasant stay here having had wonderful care by all the staff night and day. The nurses and care staff have gone out of their way to make sure I have been comfortable and cared for both day and night. The organisation of the home is impressive down to the every day cleanliness to the building maintenance. I was particularly impressed by the routine check of the shower systems for legionnaires disease and a check of fans etc. The staff work as a team, clearly get on well.

My mum had an excellent stay at Barton Cottage, all staff provided excellent care where nothing was to much trouble for them. The room was spacious and a high quality. Would highly recomend this home.

My Mom had a fall, broke her wrist and fractured her ankle. After spending a week in hospital she was transferred to Barton cottage. Her room was wonderful and well equipped with a tv and en suite shower room. It even had a patio door that could be opened. The care she received here was excellent, second to none. All staff were extremely friendly, helpful and supportive. She progressed over several weeks from not being able to stand to walking unaided with a frame. We can't thank the staff enough and would highly recommend this place. Food was also excellent and when possible she was able to have dinner with a couple of the other residents which she really enjoyed. Thanks Again

We just wanted to say a big thanks for the wonderful care given to Greg during his time in The Cottage. From the nursing team, food operation team and the marvellous cleaning staff, everyone was so welcoming kind and attentive. It really stood out how people took the time to chat and make him feel comfortable. These small moments of kindness make a great deal. The care, friendliness and positivity made a real difference and we are truly grateful. With warm thanks, Rachael and Greg.

Very helpful and efficient staff. All areas are very clean and well kept, selection of various activities to suit most residents. Dining area well maintained and food good

The extra's are such a nice touch, the flowers, the social aspects

We as a family are very happy with the service and care given to our 92 yr old mother. They have taken care and looked after her extremely well. Mother is very happy there, the accommodation is everything you could ask for comfortable rooms and the communal areas are always very well kept. Mum as made new friends since moving in and it is a comfort to us knowing she is safe there.

Would highly recomend the place.

My mum has settled in extremely well, getting on with all the residents, and speaks very highly of the care she is receiving.

I would like to say the staff are excellent,the place always kept clean and tidy,my mother really enjoys the food from the canteen area ,and the activities,all my family say it's great ,and so does mum, which is the most important thing?