Care Homes Owned by Shaw Healthcare in West Sussex
9.5
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in West Sussex for Shaw Healthcare are showing below.
View the details of all 60 locations (with 2351 reviews) owned by Shaw Healthcare
Shaw Healthcare Locations in West Sussex (12)
Hillside Lodge
9.9
63 reviews
Spiro Close, London Road, Pulborough RH20 1FG
"Very happy with overall care given to my father. His room and lounge are always clean and tidy. Nice to see a varied menu. Staff very…" Read all 63 reviews
Location Type Care Home
A purpose-built care facility, Hillside Lodge, in West Sussex, looks after up to sixty residents with a number of personal care needs, including for people with dementia, physical disabilities and sensory impairment. All of the home's bedrooms are… Read more about Hillside Lodge
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 60 Rooms
- from £1,477 / week
Burleys Wood
9.4
91 reviews
Furnace Drive, Furnace Green, Crawley RH10 6JE
"My Mother in law was very much part of the Burleys Wood family for the 3 1/2 years she lived there. The staff were friendly and took the…" Read all 91 reviews
Location Type Care Home
Burleys Wood Care Home is a modern facility located a short distance from Crawley town centre, that is split into six wings of ten en-suite bedrooms dedicated to a range of personal needs. The home's interior is spacious and is well-kept to high standards… Read more about Burleys Wood
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Dementia Residential Care
- Palliative Care
- 60 Rooms
- from £1,572 / week
New Elmcroft
9.3
120 reviews
St Giles Close, Shoreham-by-Sea BN43 6AT
"My husband who has Alzheimer's came to Elmcroft in September 2025 for respite but sadly he is now a full time resident. He has always been…" Read all 120 reviews
Location Type Care Home
Elmcroft Care Home is a 60-bedroom facility that was opened in 2008 in order to specialise in a wide range of care needs, including for people with long and short-term care needs, and people with dementia or physical disabilities. The aim of a highly-trained… Read more about New Elmcroft
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Dementia Residential Care
- Palliative Care
- 60 Rooms
- from £1,526 / week
Mill River Lodge
9.2
56 reviews
Dukes Square, Horsham RH12 1GZ
"I give a 5 star review. The staff could not be any better. I had a problem with the temperature in (30c) my first room and the manager had…" Read all 56 reviews
Location Type Care Home
Mill River Lodge specialises in admissions for a number of care needs, being purpose-built to suit the needs of the elderly and disabled, and with staff who are also skilled in providing respite and dementia care.… Read more about Mill River Lodge
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Dementia Residential Care
- Palliative Care
- 70 Rooms
- from £1,512 / week
Rotherlea
10
75 reviews
Dawtrey Road, Petworth GU28 0EA
"My mum recently entered Rotherlea for assessments and was soon offered a permanent place. From the start, the staff have been absolutely…" Read all 75 reviews
Location Type Care Home
Rotherlea is a superb modern care home located in the picturesque West Sussex market town of Petworth. The home is purpose designed with 7 separate self contained wings each providing residents with their own spacious single en-suite bedrooms, their… Read more about Rotherlea
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 70 Rooms
- from £1,296 / week
Elizabeth House
9.9
90 reviews
83 Victoria Drive, Bognor Regis PO21 2TB
"I have not left a review before but I have nothing but praise for this care home my Aunt has been there for about 4 months and the…" Read all 90 reviews
Location Type Care Home
Elizabeth House Care Home has sixty en-suite bedrooms and spacious living areas, accepting admissions for long-term residential and dementia care, sensory impairments and short-term respite packages. The facility was purposely-designed to enable for… Read more about Elizabeth House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Dementia Residential Care
- Palliative Care
- 60 Rooms
- from £1,379 / week
Glebe House
9.9
98 reviews
Stein Road, Southbourne, Emsworth PO10 8LB
"My Mother lived in Glebe House for 3.5 years until her recent passing. She had a lovely south-facing ground floor room with a patio door…" Read all 98 reviews
Location Type Care Home
Glebe House is a 40 bedded home located in the scenic village of Southbourne in West Sussex. It’s location couldn’t be more perfect with a number of shops nearby and great transport links. Glebe is an integral part of the local community and is well… Read more about Glebe House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Physical Disability
- Visual / Hearing Impairment
- 40 Rooms
- from £1,349 / week
Deerswood Lodge
9.9
104 reviews
Ifield Green, Ifield, Crawley RH11 0HG
"My Mother in law has been in Deerswood Lodge Cedar unit for many years her care is kind and considerate, today I observed both Danielle &…" Read all 104 reviews
Location Type Care Home
Deerswood Lodge is a modern care facility in Ifield, Crawley. It is made up of nine self-contained living units that are suitable for a wide range of care purposes, including residential care, dementia care and respite care. The team also specialise… Read more about Deerswood Lodge
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 90 Rooms
- from £1,512 / week
Croft Meadow
9.9
83 reviews
Tanyard Lane, Steyning BN44 3RJ
"Faultless care. My mother had been very unwell for a period of time and Croft meadow supported us in making a very tough decision. My…" Read all 83 reviews
Location Type Care Home
Located in the pretty village of Steyning, Croft Meadow is purpose-built to provide comfortable, high-quality accommodation in safe and creative surroundings in the beautiful county of West Sussex. The home covers three floors with spacious lounge… Read more about Croft Meadow
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 60 Rooms
- from £1,512 / week
Forest View
9.8
64 reviews
Southway, Burgess Hill RH15 9SU
"Our mum went into residential care in August 2025 and we were lucky she was placed in Forest view. Without exception the staff were…" Read all 64 reviews
Location Type Care Home
Forest View is a Burgess Hill care facility that offers a range of expertise for residential care, respite and physical disabilities. The home keeps close links with the local community, offering day care services and a range of social activities,… Read more about Forest View
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Dementia Residential Care
- Physical Disability
- 60 Rooms
- from £1,457 / week
Warmere Court
9.6
110 reviews
Downview Way, Yapton, Arundel BN18 0HN
"My godmother lives at Warmere Court for seven years. She always spoke highly of the staff and was very happy there. During her recent few…" Read all 110 reviews
Location Type Care Home
Warmere Court Care Home, in the charming village of Yapton, is a modern care facility with en-suite rooms and assisted bathing facilities that make it ideal for the efficient practice of elderly care. The home combines the skills of a hard-working… Read more about Warmere Court
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- 40 Rooms
- from £1,303 / week
The Martlets
9.5
41 reviews
Fairlands, East Preston, Littlehampton BN16 1HS
"My mum has now been in the martlets for a year and over all they have been wonderful. The manager Jess is always very responsive, all the…" Read all 41 reviews
Location Type Care Home
The Martlets Care Home is situated in the West Sussex coastal town of East Preston, close to all its shops and amenities. The superb purpose built home opened in 2009 and has 8 separate self-contained wings each providing residents with their own spacious… Read more about The Martlets
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 80 Rooms
- from £1,457 / week
Shaw Healthcare Reviews in West Sussex (995)
9.5
Shaw Healthcare has a Group Review Score of 9.5 (9.452) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Shaw Healthcare must have a Review Score.
Review of
The Martlets
from Francesca C (Daughter of Resident) published on 24 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has now been in the martlets for a year and over all they have been wonderful. The manager Jess is always very responsive, all the managers, nurses and staff are always friendly and approachable. I understand we may not have been the easiest family / resident to deal with having a lot go on during
my mums first year but they have been very accommodating and flexible. Medically not one single emergency or trip to hospital, stark contrast to before my mum came to the home. They have beautiful Xmas decorations up at the moment, they make the effort to make the home look nice which is lovely, overall im very happy with how things have gone over the last year and any grumbles are minor in the grand scheme of things :)
Reply from Jessica Geall, Home Manager at The MartletsThank you so much for your kind and thoughtful feedback. We are thrilled to hear that your mum has settled so well over the past year and that you feel supported by our team. It's wonderful to know she has had a smooth year medically and that you enjoy the festive touches around the home. Your words mean a lot to all of us, and we're so pleased to have been able to support you and your family.
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Review of
Glebe House
from Anne D (Daughter of Resident) published on 24 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mother lived in Glebe House for 3.5 years until her recent passing. She had a lovely south-facing ground floor room with a patio door and a beautiful view of part of the informal garden. She moved in after a hospital stay and thrived on the thoughtful and attentive care and nourishing food. She inevitably
became more frail, but was always comfortable and content, and enjoyed her meals. All the staff looked after her with both love and professionalism, responding to her needs promptly, respectfully and effectively. Everyone was always on the lookout, though this wasn't made obvious. The staff care for family members as much as for residents, and there is a cheerful family atmosphere. The activities are interesting and varied. Glebe House is a well-planned building, with well-maintained facilities, and good staffing levels. The laundry service is outstanding. Glebe is not outwardly showy, but it provides the important intangibles: safety, reliability and love. Thoroughly recommended.
Reply from Joanne Holman, Home Manager at Glebe HouseThank you so much for sharing your kind and thoughtful words. We are so pleased to hear that your mother felt comfortable, content, and well cared for during her time at Glebe House. It means a great deal to know that our team's attentiveness, care, and the family atmosphere were appreciated. Your reflections truly capture the heart of what we aim to provide for all our residents, and we are very grateful for your recommendation.
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Review of
Croft Meadow
from Anne M (Respite Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My thoughts on my stay at Croft Meadow are, being very grateful to two ladies for helping me with respite care while waiting a total hip replacement. I worked at Croft Meadow prior to its opening and it has been a great comfort to have this support during this difficult time.
Reply from Carmen Flueras, Home Manager at Croft MeadowThank you for sharing your experience. We're so glad we could support you during this challenging time, and it's wonderful to hear that the care you received was comforting. It must feel special to return to Croft Meadow after working here, and we're happy to have been able to help with your respite care. Wishing you a smooth recovery from your hip replacement!
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Review of
Forest View
from Dawn H (Daughter of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our mum went into residential care in August 2025 and we were lucky she was placed in Forest view.
Without exception the staff were warm, caring and kind. Nothing was ever too much trouble for them and it was clear that the staff truly cared about the residents.
We as a family were made extremely
Without exception the staff were warm, caring and kind. Nothing was ever too much trouble for them and it was clear that the staff truly cared about the residents.
We as a family were made extremely
welcome whenever we visited.
Mum sadly passed away at almost 101 years in October 2025 and we could not have asked for anything better in the way they cared for her in her last few days and how they supported the family as a whole.
Forest View really is a care home full of kindness and compassion where all the residents are treated with dignity.
We will remain forever grateful
To the staff for taking such good care of mum.
Mum sadly passed away at almost 101 years in October 2025 and we could not have asked for anything better in the way they cared for her in her last few days and how they supported the family as a whole.
Forest View really is a care home full of kindness and compassion where all the residents are treated with dignity.
We will remain forever grateful
To the staff for taking such good care of mum.
Reply from Karen Russell, Home Manager at Forest ViewThank you for sharing such a heartfelt review. We're deeply touched to know that your mum and your family felt so supported during her time with us. It's an honor to have cared for her, and we're grateful for the trust you placed in us. Your kind words mean so much to the team - we'll always remember your mum with warmth and fondness.
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Review of
Glebe House
from A R (Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff very helpful, very pleasent place to live and so far have experienced the best care. I wish to say here forever.
Reply from Joanne Holman, Home Manager at Glebe HouseThank you for your kind words! We're so happy to hear you're enjoying your experience and receiving the care you deserve. It's wonderful to know you feel at home here - we'll do our best to keep providing the best care for you!
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Review of
The Martlets
from Sean T (Son of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has settled well since getting a placement here a year age.
The staff are very kind and mum is looked after well.
Meals are home cooked to a very good standard every day and hot and cold drinks available when requested.
All areas kept very clean.
All wings of the home are secure at all times.
There
The staff are very kind and mum is looked after well.
Meals are home cooked to a very good standard every day and hot and cold drinks available when requested.
All areas kept very clean.
All wings of the home are secure at all times.
There
is a very nice garden surrounding the home which has lots of wildlife visiting.
Mums bedroom is nice and bright facing the garden and has an ensuite bathroom.
Excellent care all round. Mum is very happy here.
Mums bedroom is nice and bright facing the garden and has an ensuite bathroom.
Excellent care all round. Mum is very happy here.
Reply from Jessica Geall, Home Manager at The MartletsThank you for your thoughtful review! We're so glad to hear that your mum has settled in so well and is happy here. It's great to know she's enjoying her bright, comfortable room and the lovely garden. We're proud to provide a safe, clean, and caring environment for all our residents. Your feedback means a lot to us, and we'll continue to do our best for your mum!
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Review of
Warmere Court
from H T (Goddaughter of Resident) published on 8 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My godmother lives at Warmere Court for seven years. She always spoke highly of the staff and was very happy there. During her recent few weeks of end of life care, she was treated with great care and dignity. We never had any regrets at placing her at Warmere
Reply from Irene Pudduck, Home Manager at Warmere CourtThank you for your heartfelt review. We're truly honored to have cared for your godmother, and it means so much to hear that she was happy at Warmere Court for all those years. Providing care with dignity and compassion, especially during end-of-life care, is something we take to heart. Your trust and support have been greatly appreciated.
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Review of
Deerswood Lodge
from A W (Wife of Resident) published on 1 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Tony loves staying here.
Reply from Wan Illman, Home Manager at Deerswood LodgeThank you for taking the time to leave us a review, we are pleased to hear that Tony loves it here at Deerswood Lodge.
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Review of
Warmere Court
from Pauline A (Cousin of Resident) published on 27 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All staff are kind and considerate not just to patients but the visitors too. The rooms are all very clean and tidy and my cousin has excellent care and attention.
Reply from Irene Pudduck, Home Manager at Warmere CourtThank you so much for your lovely review. We're delighted to hear that you've found our team warm and considerate, and that your cousin is receiving the care and attention they deserve. Your kind words mean a great deal to us.
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Review of
The Martlets
from Ian M (Son of Resident) published on 27 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mum has been in for respite a number of times now,
We have always been made welcome by all the staff and treated very well.
The home is a lovely place with plenty of space to move around with different rooms to go.
Everyone has been brillant and I'm sure My Mum has enjoyed her time and been looked
We have always been made welcome by all the staff and treated very well.
The home is a lovely place with plenty of space to move around with different rooms to go.
Everyone has been brillant and I'm sure My Mum has enjoyed her time and been looked
after.
It has also given me peace of mind as I didn't know what to expect when we came for the first time.
So I am truely greatful to all the staff.
You do have to keep an eye on clothes items that can get mislade but tend to turn up, But being a 80 bedroom home I think this will always happen, so do make sure you label your items to help the staff.
Once again I'm very greatful for all the help from the home and all the Staff.
It has also given me peace of mind as I didn't know what to expect when we came for the first time.
So I am truely greatful to all the staff.
You do have to keep an eye on clothes items that can get mislade but tend to turn up, But being a 80 bedroom home I think this will always happen, so do make sure you label your items to help the staff.
Once again I'm very greatful for all the help from the home and all the Staff.
Reply from Jessica Geall, Home Manager at The MartletsThank you so much for your lovely review. We're delighted to hear your mum has felt welcome and well cared for during her respite stays, and that you've had peace of mind throughout. Our team truly appreciates your kind words.
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Review of
New Elmcroft
from Linda R (Wife of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband who has Alzheimer's came to Elmcroft in September 2025 for respite but sadly he is now a full time resident. He has always been treated with kindness, patience and dignity by all the staff, even on his tricky days! I cannot thank Elmcroft enough for all their hard work and understanding towards
my husband and myself .
I have visited Elmcroft on different times of the day and as always he is washed and dressed and comfortable. Elmcroft itself is well looked after and maintained to a high standard. But what I like about the place is that all the staff are warm and friendly, even the team leaders and managers , there door is always open for any concerns or queries you might have.
I would definitely recommend New Elmcroft to anyone who is looking for residential or just some respite.
I have visited Elmcroft on different times of the day and as always he is washed and dressed and comfortable. Elmcroft itself is well looked after and maintained to a high standard. But what I like about the place is that all the staff are warm and friendly, even the team leaders and managers , there door is always open for any concerns or queries you might have.
I would definitely recommend New Elmcroft to anyone who is looking for residential or just some respite.
Reply from Tiny Myeni, Home Manager at New ElmcroftThank you so much for your lovely review. We're really glad to hear your husband feels comfortable and well cared for at New Elmcroft, and it means a lot to know you feel supported too. Our team always tries to be welcoming and open, so your words truly made our day.
Thank you for trusting us and for recommending New Elmcroft.
Thank you for trusting us and for recommending New Elmcroft.
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Review of
Deerswood Lodge
from Terry B (Son-in-law of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mother in law has been in Deerswood Lodge Cedar unit for many years her care is kind and considerate, today I observed both Danielle & Lucy being very kind , caring and sensitive to the needs of Ann who has advanced Alzheimer's. Kindness, Care and safety when one is unable to communicate there needs
is the most important quality and responsibility required and these two care assistants were exceptional caring and today put my mind at ease by realising Ann was best suited to bed rest and being made comfortable.please acknowledge there professionalism !!
Reply from Wan Illman, Home Manager at Deerswood LodgeThank you so much for sharing this. We're really glad to hear your mother-in-law has been so well cared for at Deerswood Lodge. We'll make sure Danielle and Lucy get the recognition they deserve! Your kind words truly mean a lot, and we're so pleased they were able to put your mind at ease.
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Review of
Croft Meadow
from Heide R (Daughter of Resident) published on 14 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Faultless care. My mother had been very unwell for a period of time and Croft meadow supported us in making a very tough decision. My mother has always and will
Continue to feel
Safe looked after and respected . The staff are professional. Confident in their ability to provide care stimulation
Continue to feel
Safe looked after and respected . The staff are professional. Confident in their ability to provide care stimulation
and time to all resident's. At no time do they rush or over whelm any resident. The home itself is warm and clean. My mother's room is perfect. Meals are varied and healthy. The services provided are superb. Regular housekeeping maintains a clean and hygienic environment. I thank them
All
For the support they have not only given my mother but the family. In a time when you have such mixed emotions they guide support and care for the most important people in your world. My mother tells us she feels safe and cared for. I can't ask for more.
All
For the support they have not only given my mother but the family. In a time when you have such mixed emotions they guide support and care for the most important people in your world. My mother tells us she feels safe and cared for. I can't ask for more.
Reply from Carmen Flueras, Home Manager at Croft MeadowThank you so much for your heartfelt review. We are truly honoured to have been able to support your mother and your family during such a challenging time. It's wonderful to know that she feels safe, respected, and well cared for. Our team takes great pride in providing the highest level of care, and it means a lot to hear that our efforts are making a positive difference in both your mother's life and the family's peace of mind. We will continue to ensure that she, and all of our residents, receive the best care possible. Thank you again for your kind words and trust.
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Review of
Deerswood Lodge
from Neil W (Friend of Resident) published on 7 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Of all the care homes my friend has been in (and it's a lot), I rate this one as the nicest.
Reply from Wan Illman, Home Manager at Deerswood LodgeThank you so much for your kind words. We're delighted to hear that you feel Deerswood Lodge is the nicest home your friend has stayed in. Our team work hard to create a welcoming and comfortable environment for all our residents, so your feedback truly means a lot to us.
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Review of
Forest View
from C L (Wife of Resident) published on 7 November 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
All staff very welcoming and kind. A nice modern, clean building. More suitable for advanced dementia. Family and visitors welcome at any time.
Reply from Karen Russell, Home Manager at Forest ViewThank you for taking the time to share your feedback. We're so pleased to hear that you found our staff welcoming and kind, and that you were happy with the home's modern, clean environment. It's also great to know you felt comfortable visiting at any time, we always want families and friends to feel at home here. Your comments are very much appreciated by the whole team.
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Review of
Forest View
from Tony B (Son-in-law of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found everyone to be happy that live in forest view. They all seem to like their meals. My mother in law loves joining in with bingo when we have visited if they are going to have a game of bingo she will say you can go now which is nice to she her go of to play a game of bingo and is happy to
see us leave so we know she is very happy living at the care home. When we ask do you like the staff we always get a yes so we are very happy with everything to do with her care.You see so many of the staff go out of their way with all the residents in their care.
Reply from Karen Russell, Home Manager at Forest ViewThank you so much for sharing your lovely feedback. We're so pleased to hear that your mother-in-law is happy at Forest View and enjoys taking part in activities like bingo, it's wonderful that she feels so settled and content. Our team take great pride in providing a caring, friendly environment where residents can truly feel at home, so your kind words mean a great deal to us all. Thank you for your continued support and trust in our care.
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Review of
Warmere Court
from M B (Son of Resident) published on 7 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Waremere Court, its management team and all the staff have been fantastic from day 1 since mum was admitted in September. They have been incredibly supportive of mum's needs and also very helpful and support to our family. Well done to all concerned. Keep up the Great Work.
Reply from Irene Pudduck, Home Manager at Warmere CourtThank you so much for your wonderful feedback. We're delighted to hear that your mum has been so well supported and that you and your family have felt cared for too, that means a lot to us. Our team at Warmere Court take great pride in providing compassionate, person-centred care, so your kind words are truly appreciated. Thank you again for your encouragement, we'll be sure to share your message with the whole team.
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Review of
New Elmcroft
from Emma H (Daughter of Resident) published on 7 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We were quite nervous when mum first moved in, but the staff were so welcoming that we quickly relaxed. Everyone is friendly and caring, there is a nice atmosphere, everyone at ease. Mum is very happy, and it's such a relief for all of us (daughters and husband). Thank you so much.
Reply from Tiny Myeni, Home Manager at New ElmcroftThank you for your lovely feedback. We understand that moving into a new home can be a big step, so it's wonderful to hear that you and your family quickly felt at ease. We're delighted that your mum is happy and settled, that's exactly what we hope for every resident. Your kind words mean a great deal to the whole team. Thank you for trusting us with her care.
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Review of
Croft Meadow
from Simon K (Son of Resident) published on 7 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It is a welcoming and warm place to visit. My mother was helped to settle in very well. Nothing is too much trouble.
Reply from Carmen Flueras, Home Manager at Croft MeadowThank you so much for your kind words. We're delighted to hear that your mother has settled in well and that you've felt so welcomed when visiting. Our team always strives to make residents and their families feel at home, and it's lovely to know that this has been your experience.
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Review of
Warmere Court
from Gary B (Son of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When our mother required respite care, a place at Warmere Court was provided by WSCC. From our first communication with the staff there, we knew mum was in safe hands. Warm, friendly staff reassured mum and the wider family throughout this period. As mum's health needs grow, her needs are all met with
warm smiles and support from all of the staff, from managers to carers alike.
Reply from Irene Pudduck, Home Manager at Warmere CourtThank you so much for your kind words. We're delighted to hear your mum felt safe and supported, and it's wonderful to know our team could provide reassurance and care every step of the way.
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Awards / Recognitions (6)
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