Care Homes Owned by Shaw Healthcare in Bristol
9.5
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Bristol for Shaw Healthcare are showing below.
View the details of all 60 locations (with 2331 reviews) owned by Shaw Healthcare
Shaw Healthcare Locations in Bristol (3)
Wood House
9.1
15 reviews
Wigton Crescent, Southmead, Bristol BS10 6DA
"Wonderful staff, helpful friendly and thoughtful. Residents are always in great spirits which in my experience is pretty rare. The…" Read all 15 reviews
Location Type Care Home
A highly-specialized Bristol care home, Wood House is capable of maintaining an enjoyable care environment for people suffering from learning disabilities, autism, sensory impairment and challenging behavior The care team are trained and experienced… Read more about Wood House
- Care Provided
- Long Term/Permanent
- Residential Care
- Younger Adults
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 16 Rooms
Springbank
9.0
3 reviews
1 Charlton Lane, Brentry, Bristol BS10 6SG
"My brother has loved living at Springbank where he has been supported and cared for over the last ten years, as have I, as his sister. We…" Read all 3 reviews
Location Type Care Home
Springbank Residential Home specialises in caring for eleven individuals who have learning disabilities, some of whom may need a home with wheelchair access. The service's aim is to empower users within both a safe and secure social environment and… Read more about Springbank
- Care Provided
- Long Term/Permanent
- Residential Care
- Younger Adults
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- 11 Rooms
Urmston House
8.8
5 reviews
565 Hareclive Road, Hartcliffe, Bristol BS13 0LU
"A care home like no other with the emphasis on home! My aunt has resided at Urmston House for just over eight years. The level of care and…" Read all 5 reviews
Location Type Care Home
Urmston House is a Bristol care home that specialises in looking after people with physical and learning disabilities, with a wide range of resources and community contacts to draw upon. The service is regulated by the Care Quality Commission and… Read more about Urmston House
- Care Provided
- Long Term/Permanent
- Residential Care
- Younger Adults
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- 6 Rooms
Shaw Healthcare Reviews in Bristol (23)
9.5
Shaw Healthcare has a Group Review Score of 9.5 (9.521) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Shaw Healthcare must have a Review Score.
Review of
Springbank
from C B (Sister of Resident) published on 10 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother has loved living at Springbank where he has been supported and cared for over the last ten years, as have I, as his sister. We have both been very much part of the springbank family and I am still, since his passing. Everyone who works at Springbank is a kind and caring person providing
excellent care and support.
Reply from Kay Williams, Home Manager at Springbank
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Review of
Springbank
from Kim H (Brother of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The excellence of this care home can not be overstated, the manager, staff are second to none. I visit at least twice a week and have been welcomed every time I go, I have visited a lot of care homes in my long life and would not hesitate to say it's excellent in every way. The reviews of this care
home says its only GOOD, It should say OUTSTANDING EXELLENCE that's why it has five stars ***** I am very proud to be part of it as a family member, thank you so much from my heart x sorry it had to be said xxxxx
Reply from Kay Williams, Home Manager at Springbank
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Review of
Wood House
from Andy L (Friend of Resident) published on 1 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Wonderful staff, helpful friendly and thoughtful. Residents are always in great spirits which in my experience is pretty rare.
The building is always clean, smells of flowers and there is always the offer of a cup of tea or coffee for visitors. I strongly recommend the home for any person who needs
The building is always clean, smells of flowers and there is always the offer of a cup of tea or coffee for visitors. I strongly recommend the home for any person who needs
assistance or even good company.
Reply from Jacqueline Ryan, Home Manager at Wood House
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Review of
Wood House
from Karen P (Sister of Resident) published on 21 June 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My sister has been at Woodhouse for over six years
I can't fault the service they give my sister that keeps me up to date on any decision large or small she has a supportive network around her to help her with her complex needs.
Lovely staff
They support her to ring me every evening to talk to
I can't fault the service they give my sister that keeps me up to date on any decision large or small she has a supportive network around her to help her with her complex needs.
Lovely staff
They support her to ring me every evening to talk to
me about anything they don't miss a day.
Highly recommend Wood House.
Highly recommend Wood House.
Reply from Jacqueline Ryan, Home Manager at Wood House
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Review of
Urmston House
from Suzanne B (Niece of Resident) published on 19 January 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A care home like no other with the emphasis on home!
My aunt has resided at Urmston House for just over eight years. The level of care and compassion whilst respecting her dignity is second to none.
Always met with a warm welcome.
The care provided for my aunt and other residents is person-centred
My aunt has resided at Urmston House for just over eight years. The level of care and compassion whilst respecting her dignity is second to none.
Always met with a warm welcome.
The care provided for my aunt and other residents is person-centred
with their best interests at the heart of everything.
Communication is great and there are no restrictions on visiting hours which has always been reassuring. It’s lovely to have regular meetings and be invited to events to catch up with other families.
My aunt is respectfully supported with personal care, to make decisions and in lots of activities within the home and community.
The communal area is lovely and bright with a homely and welcoming feel. This is where my aunt likes to spend a lot of her time. Her room has been decorated to her tastes and is kept clean and tidy as with the rest of the home.
Lots of healthy food that always looks and smells great!
I can't thank the whole team enough for everything they do!
Communication is great and there are no restrictions on visiting hours which has always been reassuring. It’s lovely to have regular meetings and be invited to events to catch up with other families.
My aunt is respectfully supported with personal care, to make decisions and in lots of activities within the home and community.
The communal area is lovely and bright with a homely and welcoming feel. This is where my aunt likes to spend a lot of her time. Her room has been decorated to her tastes and is kept clean and tidy as with the rest of the home.
Lots of healthy food that always looks and smells great!
I can't thank the whole team enough for everything they do!
Reply from Trudie Morse, Home Manager at Urmston House
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Review of
Wood House
from G C (Father of Resident) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My son is very happy with Wood House. The staff get him to help out with things, he also is taken out bowling to Cardiff, he has also been to Gloucester and other places. The staff give him as much help as he needs. I ring him up every evening and on their phone to see how he has got on that day and
I take him out most Wednesdays. I highly recommend Wood House.
Reply from Jacqueline Ryan, Home Manager at Wood House
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Review of
Wood House
from Victoria F (Sister of Resident) published on 4 July 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely home and attentive and professional care provided for my sister. She is flourishing, calmer and happier.
Reply from Jacqueline Ryan, Home Manager at Wood House
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Review of
Springbank
from Sue M (Friend of Resident) published on 20 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I regularly visit Springbank to visit a friend who lives there. The staff are always very welcoming, and my friend is very well supported and cared for. I am kept up to date with any changes going on in the home.
Reply from Kay Williams, Home Manager at Springbank
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Review of
Wood House
from B M (Mother of Resident) published on 12 June 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Our daughter is very happy at Woodhouse, therefore so are we.
Reply from Nicola Heirene, Marketing & Communications Officer at Wood House
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Review of
Urmston House
from Evelyn B (Sister-in-law of Resident) published on 30 May 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Absolutely outstanding, such a happy place to be under Urmston House care. I go often unannounced always clean, tidy and all residents seem very content. Cannot fault Urmston House at all. Just wish other care homes would take note, all the regular staff, you are a credit to our family.
Reply from Trudie Morse, Home Manager at Urmston House
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Review of
Urmston House
from P R (Nephew of Resident) published on 19 May 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My uncle has been at Urmston House for more than 10 years. As the care home is specifically built for the needs of disabled people, it caterers for him very well whilst still feeling like a home. The main assets are however, the staff and the way its run. I found the care he is given to be excellent.
When my uncle's needs changed due to medical issues, new accommodations and equipment were put in place in order for him to stay at the home and be as comfortable as possible.
Reply from Trudie Morse, Home Manager at Urmston House
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Review of
Wood House
from R R (Sister of Resident) published on 3 October 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Everyone very helpful and informative. My brother's accommodation was well maintained and his carer was attuned to his needs.
He is encouraged to join the other residents and join in as much as possible
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Review of
Wood House
from Eileen P (Mother of Resident) published on 22 September 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
From the transition to this care home, I feel the staff have been very caring and compassionate - have made the resident comfortable and done their best in all ways they can. The family are very happy with her care and do all they can to accommodate the resident's needs. The staff are very helpful in
relaying the family's messages when it's not possible for me to visit. We couldn't ask for more.
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Review of
Wood House
from Clive P (Stepfather of Resident) published on 19 September 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The level of care provided is first class. There is always a care provider available to speak with you about any concerns. Transport is provided to take residents out for the day or, as in our care, to visit family members.
It would be difficult to find anything negative to say about this care home.
It would be difficult to find anything negative to say about this care home.
As a family, we are very satisfied.
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Review of
Wood House
from H O (Daughter of Resident) published on 19 September 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From day one, all of the staff have been kind, caring and knowledgeable. Communication with them as a family member has been five stars! Nothing is too much trouble for them! Me and my mum feel safe and happy!
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Review of
Wood House
from J M (Father of Resident) published on 14 September 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My contact with members of the staff has been excellent.
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Review of
Wood House
from S H (Sister of Resident) published on 13 September 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since my sister has been at Wood House we have found it to be excellent in every way for my sister. The care and patience from all the staff are A one in every way. We say thanks to them and Woodhouse as her home.
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Review of
Wood House
from Nick C (Resident) published on 30 September 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very nice people, here on respite and staff supported and catered for all my needs and helped me with anything I needed. Staff have been kind and friendly and very approachable when I need support with anything. Would highly recommend this service.
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Review of
Wood House
from A C (Resident) assisted by family/friend published on 2 July 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good. All the staff have helped if needed and the manager has been available to help if needed.
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Review of
Urmston House
from Susan R (Sister of Resident) published on 25 May 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother has lived at Urmston House since it opened in 2000 and arrived there with others who had lived at another specialist care facility that was closing down. Urmston House was designed specifically for the disability needs of its residents and my brother settled quickly and thrived in his new
environment. His skills, confidence and independence grew and have continued to develop over the years.
I have always been impressed by the care given to my brother and the way that I am involved with decision making and I am kept informed of any problems or difficulties he has. The management and staffing of Urmston are now exemplary and I cannot thank the staff enough for their kindness and care which extends to genuine concern. A culture of person-centred rather than task centred care underpins and ensures this approach.
I have always been impressed by the care given to my brother and the way that I am involved with decision making and I am kept informed of any problems or difficulties he has. The management and staffing of Urmston are now exemplary and I cannot thank the staff enough for their kindness and care which extends to genuine concern. A culture of person-centred rather than task centred care underpins and ensures this approach.
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Awards / Recognitions (6)
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