Shaw Healthcare in Northamptonshire | 6 Care Homes

Review of
Sandalwood Court
from Amanda G (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card • Report

Overall Experience

I am very pleased with Sandalwood Court Care Home. All the staff do an amazing job looking after all the residents especially mum who is very happy in Sandalwood, which puts my mind at ease. I would highly recommend the home to anybody who is looking for care for themselves or a relative.

Reply from Stephanie Adams, Home Manager at Sandalwood CourtThank you so much for your kind words. We're delighted to hear that your mum is happy at Sandalwood Court and that our team has been able to give you peace of mind. Your recommendation means a lot to us!

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Review of
Ashfield House
from Ruth S (Friend of Resident) published on 21 January 2026 Submitted via Postal Card • Report

Overall Experience

Ashfield House has a lovely, warm, friendly atmosphere from the moment you walk in. The staff are kind, caring, and nothing is too much trouble. Residents are treated with dignity and respect, and the staff take time to deal with individual needs and concerns.

Reply from Gina Fearn, Home Manager at Ashfield HouseThank you so much for your kind words. We're delighted to hear that you felt the warmth and care at Ashfield House. Our team takes great pride in supporting each resident with dignity and attention, and your feedback means a lot to all of us.

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Review of
Victoria House
from Ronald T (Husband of Resident) published on 21 January 2026 Submitted via Postal Card • Report

Overall Experience

Sandra settled in quite quickly and soon began to make friends. Though Sandra is usually easy going the staff at Victoria House also made her stay here pleasant and welcoming. She says that she is happy and has no problems. I notice as to how well the staff seem to get on with each other and this will

contribute to a relaxed and happy atmosphere, also that quite a number of staff have many years service again showing this is a good place to be. Thank you Victoria House for looking after my wife for her short stay here.

Reply from Kristina Craig, Home Manager at Victoria HouseThank you so much for your kind words. We're delighted that Sandra settled in quickly and enjoyed her stay with us. It's lovely to hear you noticed the teamwork and experience of our staff - we believe it really does help create a happy and welcoming atmosphere. We're glad we could make her short stay comfortable and enjoyable.

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Review of
Sandalwood Court
from Mariana K (Daughter-in-law of Resident) published on 7 January 2026 Submitted via Website • Report

Overall Experience

We have been blessed to have my mother in law in Sandalwood care. The team is professional, hard working and great when it comes to communication. You have to have a special kind of heart to care for vulnerable people and I must say every member of the team has such heart. They talk to my mother in

law with dignity, genuine care and warmth, make sure she has drinks, food, she is comfortable and all her needs are met. They are always in touch with me sharing information about her wellbeing and her care plan, activities and procedures.
I would like to wish health and abundance of happiness to the care team !

Reply from Stephanie Adams, Home Manager at Sandalwood CourtThank you for such a heartfelt review. We're truly grateful for your kind words and for trusting us with your mother-in-law's care. It means so much to our team to know our compassion, communication, and dedication have made a difference. Your wishes are very much appreciated and shared right back to you.

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Review of
Ashfield House
from Sarah B (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report

Overall Experience

My mum came here for respite care. I was very impressed with the level of professionalism. The staff were very polite and engaged with you. Prior to coming to Ashfield House, my mum struggled to eat, but while at Ashfield, she looked forward to her meals. She was also happier. I was also impressed with

the activities for the residents. I highly recommend this home to anyone who wants to use their services.

Reply from Gina Fearn, Home Manager at Ashfield HouseThank you so much for your kind words. We're delighted to hear that your mum enjoyed her time with us and that the care, meals, and activities made a positive difference for her. Your recommendation means a great deal to our team, and we're grateful you took the time to share your experience.

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Review of
Sandalwood Court
from M B (Son of Resident) published on 27 November 2025 Submitted via Postal Card • Report

Overall Experience

All the staff are very friendly to myself and all other family members. They always take the time to stop and talk to my mother by name when passing. They constantly make sure she never wants for something to eat or drink. They constantly call and email, keeping us up to date on my mother's well-being.

Reply from Stephanie Adams, Home Manager at Sandalwood CourtThank you for your wonderful feedback. We're so pleased to hear that our team's friendliness and regular communication have helped you and your family feel supported. It's lovely to know your mother feels recognised and cared for. We truly appreciate your kind words and your trust in us.

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Review of
Sandalwood Court
from Denise B (Daughter of Resident) published on 14 November 2025 Submitted via Postal Card • Report

Overall Experience

Having looked at several care homes in the area, for my father who has dementia and recently lost his wife of 72 years, Sandlewood Court was an easy decision. Since my father has been there, he has vastly improved in himself and is happy with life there. He says he loves it, and everyone is so kind,

always smiling and willing to help him with every need, and he doesn't feel lonely anymore.
The whole care team are wonderful, kind, and go beyond and make my 94 year old dad feel like he's in one big happy family.
Myself and extended family agree that Sandlewood Court is all about - First class care, first!

Reply from Stephanie Adams, Home Manager at Sandalwood CourtThank you so much for your heartfelt review. We are truly honored to be able to care for your father, and it's wonderful to hear how much he has blossomed with us. Our team is dedicated to making every resident feel loved and at home, and we're thrilled to know that your father is enjoying life here. We really appreciate your trust in Sandalwood Court and look forward to continuing to provide him with the best care possible.

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Review of
Abbott House
from Elaine D (Daughter of Resident) published on 14 November 2025 Submitted via Website • Report

Overall Experience

My Mum, Marion absolutely loves being in Abbott House. The staff are so lovely to her and very caring aswell. They always have activities on for the residents and the residents are really well cared for by the staff members. Abbott House is really clean and welcoming to every one. The atmosphere is

very homely. The rooms are always spotless clean and nothing is to much for the staff to do. Mum has been in Abbott for 3 years now and wishes she had gone in there earlier. The food is excellent to and always a variety to choose from. I wish all care homes were like Abbott House, warm friendly and the staff faultless.

Reply from Holly Callis, Home Manager at Abbott HouseThank you so much for sharing such a wonderful review! We're so happy to hear that your mum, Marion, feels so at home and cared for here at Abbott House. It's heartwarming to know that the staff's kindness, the activities, and the overall atmosphere have made such a positive impact on her life. We're grateful for your trust and are delighted to be a part of her journey. We'll continue to make sure that she receives the best care possible. Thank you for your kind words!

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Review of
Abbott House
from J N (Daughter of Resident) published on 7 November 2025 Submitted via Website • Report

Overall Experience

Mum has been in Abbott house for 6 mths and is very settled .
Staff are just lovely and most importantly there is so much going on for residents that she has a whole new social life which is great.
Thank you all .

Reply from Holly Callis, Home Manager at Abbott HouseThank you so much for your lovely review. We're delighted to hear that your mum has settled in so well and is enjoying all the activities and social events. It's wonderful to know she's happy and thriving with her new friends. Your kind words mean a great deal to all the team here at Abbott House, thank you for your support and trust.

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Review of
Thorndale
from Kerry B (Son of Resident) published on 7 November 2025 Submitted via Website • Report

Overall Experience

Thanks to all the staff at this brilliant care home. Mother stayed there for ten days for some respite care to enable me to take a holiday. Mother told me the food was excellent and the staff were friendly and most helpful at all times. Its done mother the world of good as she enjoyed mixing with some

new people as does not see very many people as she is housebound.
Excellent ***** keep up the good work.

Reply from Heidi Brown, Home Manager at ThorndaleThank you so much for your wonderful feedback. We're delighted to hear that your mother enjoyed her respite stay with us and that she felt so well cared for by our team. It's lovely to know she appreciated the food and the chance to socialise with others - that's exactly what we hope for all our residents. Your kind words mean a great deal to the whole team, and we look forward to welcoming her again in the future.

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Review of
Lancum House
from Patricia I (Niece of Resident) published on 7 November 2025 Submitted via Website • Report

Overall Experience

All Staff at Lamcum house - espeacilly Nneka Anita are always pleasant on approach entering and upon leaving the house.
Staff are ready availble to discuss any queries upon approach and reassurance in a private manner.
Staff are always warm and friendly and include visitors when drinks are being

offered. The home is warm clean and safe with plenty of staff around, you never have to go and find one!!!
I love the way all residents are included in all activities,Not just a selected few.
The garden is absoulty brillaint and tailored to all the residents needs plant beds they can reach so they do not have to bend down.
I know staff have to deal with unexpected difficult situations which I have observed upon my visits and love the way staff dealt with the situation calmly swiftly yet being repectful considerate to all residents.
There is true genuine respect and compassion towards all the residents from all staff and I know my aunt will enjoy the garden in the summer

Reply from Alysha Coleman, Home Manager at Lancum HouseThank you so much for your detailed and wonderful feedback. We're delighted to hear that you feel welcomed and included every time you visit Lamcum House, and that our team, especially Nneka and Anita, have made such a positive impression. It's great to know that our efforts to create a warm, safe, and inclusive environment are noticed and appreciated. We're also pleased that you're looking forward to your aunt enjoying the garden this summer, it really is designed with all our residents in mind. Your kind words about our team's care and compassion mean a great deal to everyone here, and we'll be sure to share your message with the whole staff.

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Review of
Abbott House
from Helen B (Daughter-in-law of Resident) published on 6 November 2025 Submitted via Website • Report

Overall Experience

On my last visit Abbott House had a friendly atmosphere, the staff greeted me by name which is welcoming. I had prearranged a time to sit and discuss care plan and needs. This provides a family centred approach to care for my mother in law, with good communication between staff and family.

Reply from Holly Callis, Home Manager at Abbott HouseThank you for your thoughtful feedback. We're delighted to hear that you felt welcomed and that our team provided a family-centred approach to your mother-in-law's care. Clear communication and involving families in care planning are very important to us, and it's wonderful to know that this made your visit a positive experience. Your kind words are greatly appreciated by the whole team.

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Review of
Lancum House
from L B (Son of Resident) published on 30 October 2025 Submitted via Website • Report

Overall Experience

My mum has only been here for two weeks but the staff have made every effort to make her welcome and we as family would like to thank everyone for all their efforts .
We to have got on fantastically with the lovely staff where nothing is a problem for them Thankyou to all involved.

Reply from Alysha Coleman, Home Manager at Lancum HouseThank you for your lovely feedback! We're so pleased your mum is settling in well and that you've all felt so welcomed by our team.

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Review of
Abbott House
from H H (Daughter-in-law of Resident) published on 30 October 2025 Submitted via Website • Report

Overall Experience

Abbott House continues to give my mother in law the care and attention she needs. The staff are caring, friendly and thoughtful. The standard of care is high and the Home is always clean and welcoming.

Reply from Holly Callis, Home Manager at Abbott HouseThank you for your kind words. We're delighted your mother-in-law is happy and well cared for, and it's wonderful to hear you appreciate our team and home

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Review of
Sandalwood Court
from C J (Sister of Resident) published on 30 October 2025 Submitted via Postal Card • Report

Overall Experience

What love and kindness have done. My sister was placed into Sandalwood Court in August 2024 in a very poor way. She was put on end-of-life and palliative care, but she was made so comfortable and cared for with love and kindness that she miraculously recovered and us very happy and content. She cannot

walk, but she joins in as much as she can and has now started knitting again at the age of 101. My heartfelt thanks go to the wonderful staff at Sandalwood Court for not only caring for my sister but also for the care and compassion they give to our family. I therefore fully recommend Sandalwood Court and would also feel comfortable there myself.

Reply from Stephanie Adams, Home Manager at Sandalwood CourtThank you so much for sharing your experience. We're overjoyed to hear about your sister's remarkable recovery and how happy she is. It's wonderful to know our team's care, love, and compassion have made such a positive difference for her and your family.

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Review of
Sandalwood Court
from Patricia M (Friend of Resident) published on 30 October 2025 Submitted via Postal Card • Report

Overall Experience

My friend was on end of life care and we were expecting the worst. However, since she has been at Sandalwood Court she has improved in bounds due to their exceptional care. She is no longer on end of life care and loves being at Sandalwood. It amazes me how much she has improved and how caring and loving

the staff are. She recently had her 101st birthday. She had 100th birthday last year and on both occasions she was spoilt with a party, where residents & friends were there. She has now started knitting!! The staff are so caring, friendly & welcoming.

Reply from Stephanie Adams, Home Manager at Sandalwood CourtThank you for sharing such wonderful feedback. We're overjoyed to hear about your friend's remarkable improvement and that she's enjoying life so much, especially celebrating her 101st birthday! Our team is delighted to make every day special and full of care.

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Review of
Sandalwood Court
from C R (Niece of Resident) published on 30 October 2025 Submitted via Postal Card • Report

Overall Experience

I cannot thank Sandalwood Court enough for taking great care of my Aunt who is 101 years old. Their compassion and care every day gives my auntie a safe environment to live in. She is treated with dignity at all times. Staff are always welcoming and the management team are always on hand. Highly recommend

for anybody's loved ones whether it be a respite stay or permanent home.

Reply from Stephanie Adams, Home Manager at Sandalwood CourtThank you so much for your wonderful feedback. We're thrilled your aunt feels safe, cared for, and treated with dignity, and it's lovely to know our team has made such a positive difference.

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Review of
Thorndale
from Julie W (Daughter of Resident) published on 15 October 2025 Submitted via Website • Report

Overall Experience

Mum came into Thorndale for some respite care a couple of weeks ago, and thoroughly enjoyed her stay. Her stay provided us with a much needed break and it was very reassuring to leave her in such good hands.
Mum couldn't praise the staff highly enough - she was very well looked after, and the food

was delicous. From my point of view, all of the staff (management and carers) were all very friendly, professional and caring and clearly love what they do.
The real "test" of her stay, was - would she be happy to return and the answer was a resounding "yes", which considering she really doesn't like change, is testament to how well her stay went.
There was plenty of activities each day, however I think mum preferred to stay in her room, but maybe next time she might be more inclined to join in (as I'm sure it would make her stay even better).
Mum and I would like to thank everyone at Thorndale for making her stay so enjoyable.

Reply from Heidi Brown, Home Manager at ThorndaleThank you for your wonderful review. We're so pleased your mum enjoyed her stay and felt well cared for. It's lovely to hear she'd be happy to return, and we look forward to welcoming her again soon.

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Review of
Victoria House
from A C (Son of Resident) published on 8 October 2025 Submitted via Postal Card • Report

Overall Experience

My mum has lived at Victoria House for the last 6 years and really enjoys the facilities, staff, care and food. I always find the staff helpful when I visit and I would highly recommend Victoria House.

Reply from Kristina Craig, Home Manager at Victoria HouseThank you for your kind words. We're delighted your mum enjoys life at Victoria House and feels well cared for. It's great to hear our staff have been helpful during your visits. We really appreciate your recommendation!

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Review of
Lancum House
from J R (Daughter-in-law of Resident) published on 25 September 2025 Submitted via Website • Report

Overall Experience

Our mother has been at Lancum House for three years. We visit regularly and are always made to feel welcome.
As our mother's needs have increased, we have found the care has been increased without us having to request it.
The staff are super heroes: warm, friendly, respectful and very person

centred to each individual. They sometimes have to deal with unexpected or difficult situations but remain calm and caring. Many of the staff have worked there long term.
The home is always clean and safe. We love the layout and the garden. There are lots of well planned activities for residents to join in should they wish, with support and gentle encouragement if needed.
We have enjoyed getting to know the staff and other residents and their families during our visits.

Reply from Alysha Coleman, Home Manager at Lancum HouseThank you so much for your wonderful feedback. We're delighted to hear that your mother feels happy and well cared for, and that our team's dedication and person-centered approach make a difference. It's lovely to know that you've enjoyed getting to know our staff, residents, and their families, and that our home continues to feel welcoming, safe, and full of activities.

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Care Homes Owned by Shaw Healthcare in Northamptonshire

Shaw Healthcare Locations in Northamptonshire (6)

Shaw Healthcare Reviews in Northamptonshire (390)

Sandalwood Court

Ashfield House

Victoria House

Sandalwood Court

Ashfield House

Sandalwood Court

Sandalwood Court

Abbott House

Abbott House

Thorndale

Lancum House

Abbott House

Lancum House

Abbott House

Sandalwood Court

Sandalwood Court

Sandalwood Court

Thorndale

Victoria House

Lancum House

Awards / Recognitions (6)

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