Shaw Healthcare in Northamptonshire | 6 Care Homes

Review of
Victoria House
from A C (Son of Resident) published on 8 October 2025 Submitted via Postal Card • Report

Overall Experience

My mum has lived at Victoria House for the last 6 years and really enjoys the facilities, staff, care and food. I always find the staff helpful when I visit and I would highly recommend Victoria House.

Reply from Kristina Craig, Home Manager at Victoria House

Thank you for your kind words. We're delighted your mum enjoys life at Victoria House and feels well cared for. It's great to hear our staff have been helpful during your visits. We really appreciate your recommendation!

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Review of
Lancum House
from J R (Daughter-in-law of Resident) published on 25 September 2025 Submitted via Website • Report

Overall Experience

Our mother has been at Lancum House for three years. We visit regularly and are always made to feel welcome.
As our mother's needs have increased, we have found the care has been increased without us having to request it.
The staff are super heroes: warm, friendly, respectful and very person

centred to each individual. They sometimes have to deal with unexpected or difficult situations but remain calm and caring. Many of the staff have worked there long term.
The home is always clean and safe. We love the layout and the garden. There are lots of well planned activities for residents to join in should they wish, with support and gentle encouragement if needed.
We have enjoyed getting to know the staff and other residents and their families during our visits.

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for your wonderful feedback. We're delighted to hear that your mother feels happy and well cared for, and that our team's dedication and person-centered approach make a difference. It's lovely to know that you've enjoyed getting to know our staff, residents, and their families, and that our home continues to feel welcoming, safe, and full of activities.

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Review of
Lancum House
from J B (Son of Resident) published on 25 September 2025 Submitted via Website • Report

Overall Experience

The staff at the home have always looked after my mum well. When l have picked her up and taken her out for the day she has always been happy to return.The home is always been kept clean and tidy.The staff have always been helpful and kind .

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for sharing your kind words. We're so pleased your mum feels happy and well cared for, and it's lovely to hear that our team's efforts make a difference.

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Review of
Ashfield House
from Brian S (Husband of Resident) published on 19 September 2025 Submitted via Postal Card • Report

Overall Experience

Ashfield House is unique. Exceptionally high standards. The care home organisation is pre-eminent. All homes are architecturally similar in design. Award winning staff are not only competent but offer the very best care available. Management v.professional.

Reply from Elizabeth Plummer, Home Manager at Ashfield House

Thank you for your wonderful feedback. We're proud to offer consistently high standards across all our homes, and it's lovely to hear you recognise the dedication of our award-winning staff and professional management. Your kind words truly mean a lot to the whole team at Ashfield House.

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Review of
Abbott House
from Derek L (Husband of Resident) published on 26 August 2025 Submitted via Postal Card • Report

Overall Experience

The staff are excellent, very helpful, understanding, and very caring towards my wife.
There is a nice atmosphere in Abbott House, and very relaxed when visiting. Very happy we found Abbott House to look after my wife.

Reply from Holly Callis, Home Manager at Abbott House

Thank you for your kind words. We're so pleased you and your wife feel happy and supported at Abbott House, the team will be delighted to hear your feedback.

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Review of
Ashfield House
from C S (Son of Resident) published on 26 August 2025 Submitted via Postal Card • Report

Overall Experience

Overall, I'm satisfied with the level of care my Mum receives. Most of the carers are really helpful, and you can see they want to do a great job. Meal times are a concern with helping mum to eat and control of weight loss; if this could be improved, that would be appreciated. The cleanliness of the

facilities is of a high standard. For the hot weather, air conditioning would be a big improvement.

Reply from Elizabeth Plummer, Home Manager at Ashfield House

Thank you for your thoughtful feedback. We're so pleased you're happy with the care and cleanliness, and we'll make sure your comments about mealtimes and comfort in hot weather are taken on board. Your input really helps us to keep improving

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Review of
Lancum House
from Bibi S (Daughter of Resident) published on 26 August 2025 Submitted via Website • Report

Overall Experience

Every caregiver I have met has left their worries at the door and has a consistently cheerful disposition even when nearing the end of their 12-hour shift. This shows me that their energy comes from true kindness, compassion and love of caring for the residents. Even when some of the residents with

dementia lash out verbally or physically, they are handled firmly but with terms of endearment like 'sweetheart', 'my love', 'my darling' as they calm the resident. A sense of ownership is given to the residents. Once, mum felt peckish at 4.30 am and went to the kitchen where she was given cornflakes! I like that although mum is encouraged to join in activities, she is never forced. When I phone from my residence in Vancouver to get on Messenger with mum, the staff stop their duties and kindly arrange it for me so I feel in constant touch with her. What most assures me that this home is best for mum is the big smile she has for each carer and the fact that she looks 20 years younger.

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for sharing such thoughtful feedback. It's wonderful to hear how much our team's kindness and care mean to you and your mum, and we're delighted she feels so happy and supported here. Your words will mean a great deal to all the staff.

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Review of
Lancum House
from E L (Granddaughter of Resident) published on 26 August 2025 Submitted via Website • Report

Overall Experience

All the staff at lancum are amazing and really do go above and beyond, my nan has been a resident for nearly 5 years and I wouldn't want her living anywhere else. There is always some sort of activity happening and the famileo app is wonderful, being able to see my nan looking happy and joining in is

a beautiful

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for your kind words. We're delighted your nan has enjoyed her time with us at Lancum and that Famileo helps you feel connected to her daily moments. It means a lot to the team to know their efforts are appreciated.

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Review of
Victoria House
from M T (Wife of Resident) published on 21 August 2025 Submitted via Postal Card • Report

Overall Experience

My husband moved into Victoria House in April this year. He has alzheimers and it took him a while to settle. The staff were all so caring and patient with him during this period. He is settled and so happy now. All the staff are so amazing and friendly, not just to my husband but all the family and

friends that visit. My family are so pleased we found a home so caring as Victoria House.

Reply from Kristina Craig, Home Manager at Victoria House

Thank you for your lovely feedback. We're so pleased your husband has settled happily at Victoria House, and it means so much to the team to know you and your family feel supported and welcomed.

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Review of
Abbott House
from R P (Daughter of Resident) published on 13 August 2025 Submitted via Website • Report

Overall Experience

Thankyou to the very welcoming staff who are able to answer questions. Lovely garden area outside. Dad is being treated respectfully and everyone is patient with him. Food very good and staff are monitoring his welfare.

Reply from Holly Callis, Home Manager at Abbott House

Thank you for your thoughtful feedback. We are pleased your father feels respected and well cared for, and that you enjoy the garden and our meals. It is a privilege to support him.

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Review of
Lancum House
from Georgina S (Friend of Resident) published on 7 August 2025 Submitted via Website • Report

Overall Experience

I have been visiting my friend for two months now, and have been more impressed with every visit. The staff are all very kind, considerate and caring towards their residents, with a warm welcome for visitors also. The home is bright, colourful and most importantly clean and well maintained. The entertainment

programme varied and interesting. I am only sorry I missed the Elvis impersonation! It is heartening to see that my dear friend is being so well cared for. Thank you to all the Staff at Lancum House.

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for your lovely review. We're so pleased to hear how much you've enjoyed your visits and that your friend is feeling well cared for. Your kind words mean a lot to the whole team, and we're sorry you missed Elvis - he was a hit! We look forward to welcoming you again soon.

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Review of
Lancum House
from K A (Son of Resident) published on 7 August 2025 Submitted via Website • Report

Overall Experience

My mother has been a resident at Lancum House for two months. From the very first visit to view the home i have really appreciated how friendly, helpful and professional everyone has been.
Mum was made to feel very welcome right from the start and is happy to call Lancum her home. Her social interaction

has improved immeasurably through her involvement with the many activities organised for the residents. She has enjoyed bingo, gardening, pizza making, cake decorating, morning exercise, choir practice, a pub visit and a variety of singers who have performed at the home and the list goes on.
After living at home on her own for so long and no longer driving, moving to Lancum, where she is in a much safer environment, with help when she needs it has given her a new lease of life and she seems much happier for it.
I have already recommended Lancum House to friends with elderly parents.

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for your kind words. We are delighted to hear that your mum is settling in well and enjoying life at Lancum House. It is lovely to know that the activities are bringing her joy and that she feels at home. Your recommendation means a great deal to us.

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Review of
Thorndale
from Tania L (Granddaughter of Resident) published on 4 August 2025 Submitted via Website • Report

Overall Experience

Amazing staff always very friendly, supportive and very bubbly. Always keeping myself updated as soon as anything happens or changes. Very well looked after and clean facilities. Overall highly recommend.

Reply from Heidi Brown, Home Manager at Thorndale

Thank you for your lovely feedback. We're so pleased to hear you feel supported and well-informed, and that you've found our team to be friendly and approachable.

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Review of
Lancum House
from Michelle H (Daughter of Resident) published on 4 August 2025 Submitted via Website • Report

Overall Experience

When my mum was diagnosed with dementia, it was one of the hardest times for our family. Finding a place where she would be safe, understood, and genuinely cared for felt overwhelming - until we found this care home.
From day one, I knew this was the right place. The staff are incredible. They don't

just do their jobs - they treat every resident with dignity, patience, and real kindness. My mum isn't just another name on a care plan; they've taken the time to get to know her, to understand her routines, her moods, and even the little things that make her feel more like herself.
The environment is warm and calm, and it feels like a true home. There are always activities going on to keep residents engaged, whether it's music, arts and crafts, or just a supporting her to go in the garden. But most importantly, there's genuine respect and compassion in every interaction.
I can't express how much peace of mind this place has given me. I know my mum is safe, well cared for.

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for your beautiful words. It means the world to us to know that your mum feels safe and at home here. Supporting our residents with genuine care, respect, and compassion is at the heart of everything we do. We're truly honoured to be part of her journey and to give your family peace of mind.

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Review of
Lancum House
from Chandra-Mina C (Daughter of Resident) published on 4 August 2025 Submitted via Website • Report

Overall Experience

A welcoming and clean atmosphere in Lancum House.
Hard working, friendly staff across all the job roles.
Delicious meals cooked onsite, enjoyed by everyone.
Various activities arranged so everyone can take part in whatever they are interested in.
The Gazette , published weekly, keeps everyone

connected and informed with whatever participation , event or activity.
The Dementia Choir is a real winner with residents and everyone else who attends! Everyone has so much fun there and a really good time!
My mum continues to be well cared for and loved by everyone at Lancum House, like she has been during the two years she has lived there. I cannot ask for anymore, so "Thank you, to each and everyone at Lancum House"

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for your kind words and continued trust over the past two years. We're delighted to hear how much your mum is enjoying life at Lancum House and that you feel supported by our team. It's lovely to know the Dementia Choir and our weekly Gazette help create that sense of fun and connection we strive for. Your appreciation means the world to us, and well be sure to pass on your thanks to the whole team.

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Review of
Abbott House
from J S (Daughter of Resident) published on 25 July 2025 Submitted via Website • Report

Overall Experience

Mum has been a resident for some years now and treats it very much as her home. All staff, the manager, the office team, those in the kitchen and those providing care go out of their way to meet the foibles and preferences of the residents. The manager has brought some long-needed stability, long may

it continue.

Reply from Holly Callis, Home Manager at Abbott House

Thank you very much for your kind words. We are so pleased your mum feels at home here and it is wonderful to know our team's efforts are appreciated. Your comments mean a great deal to all of us and will certainly be shared with everyone.

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Review of
Abbott House
from Geoff R (Son of Resident) published on 21 July 2025 Submitted via Website • Report

Overall Experience

I am extremely pleased with the high level of care received.The staff are very friendly and approachable.
There is a lovely ambience
I have no complaints at all
My family members are very happy.
The home is surrounded by lovely peaceful gardens

Reply from Holly Callis, Home Manager at Abbott House

Thank you so much for your kind words. We're delighted to hear that you're happy with the care provided and that both you and your family feel at ease. It's lovely to know the gardens and atmosphere have added to your experience. Your feedback truly means a lot to our team.

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Review of
Sandalwood Court
from Sarah S (Daughter of Resident) published on 21 July 2025 Submitted via Website • Report

Overall Experience

My mum is a resident at Sandalwood care home , and I couldn't be more happy with the care that she receives.
I live in Australia and myself and my daughter came to visit my mum.
Sandalwood went above and beyond , letting us have a family gathering on Saturday 21st June in the residents garden area.

Sandalwood provided Sandwhiches, cakes and other snacks for us all to enjoy . The activities coordinator took time out to take some fabulous family photos, which was much appreciated .
The whole family had a fab day.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you so much for sharing your experience. We're delighted to hear that you and your family had a wonderful day at Sandalwood and felt well supported during your visit. It was our pleasure to help make your family gathering special, and we're glad the photos and refreshments added to the day.

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Review of
Abbott House
from J N (Daughter of Resident) published on 18 July 2025 Submitted via Website • Report

Overall Experience

My mum came to Abbott house for respite for two weeks really just to see if she liked it and to be near her family .
Fully expected her to go back to her own flat but she decided to stay.
Mum was becoming socially isolated in her own flat, but at Abbott house there is a lot going on and people to

talk to.
Mum has fully embraced this and as a consequence is walking much more which is brilliant.
All things medical have transferred easily and appointments made for Mum which is great..
Staff at Abbott house genuinely seem to care about the people there and certainly know everyone well, not just by name but all about them which is again really lovely.
Couldn't recommend enough.

Reply from Holly Callis, Home Manager at Abbott House

Thank you for such a heartwarming review. We're so pleased your mum felt at home during her respite stay and chose to remain with us. It's lovely to hear how much more active and engaged she is now, and that the transition with her care has gone smoothly. Our team will be delighted to know their efforts are appreciated. Thank you for your kind recommendation.

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Review of
Abbott House
from K W (Son of Resident) published on 18 July 2025 Submitted via Website • Report

Overall Experience

Content with services provided, staffing levels are subject to cost constraints so not ideal, the staff there do their very best and are friendly to my mother in addition to provding the services required.

Reply from Holly Callis, Home Manager at Abbott House

Thank you for your feedback. We're glad to hear you're happy with the care and support your mother receives, and we truly appreciate your kind words about our team. We understand your concerns and are always working to provide the best possible service within the resources available.

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Care Homes Owned by Shaw Healthcare in Northamptonshire

Shaw Healthcare Locations in Northamptonshire (6)

Shaw Healthcare Reviews in Northamptonshire (376)

Victoria House

Lancum House

Lancum House

Ashfield House

Abbott House

Ashfield House

Lancum House

Lancum House

Victoria House

Abbott House

Lancum House

Lancum House

Thorndale

Lancum House

Lancum House

Abbott House

Abbott House

Sandalwood Court

Abbott House

Abbott House

Awards / Recognitions (6)

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