Shaw Healthcare in Northamptonshire | 6 Care Homes

Review of
Abbott House
from J N (Daughter of Resident) published on 7 November 2025 Submitted via Website • Report

Overall Experience

Mum has been in Abbott house for 6 mths and is very settled .
Staff are just lovely and most importantly there is so much going on for residents that she has a whole new social life which is great.
Thank you all .

Reply from Holly Callis, Home Manager at Abbott House

Thank you so much for your lovely review. We're delighted to hear that your mum has settled in so well and is enjoying all the activities and social events. It's wonderful to know she's happy and…read more

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Review of
Thorndale
from Kerry B (Son of Resident) published on 7 November 2025 Submitted via Website • Report

Overall Experience

Thanks to all the staff at this brilliant care home. Mother stayed there for ten days for some respite care to enable me to take a holiday. Mother told me the food was excellent and the staff were friendly and most helpful at all times. Its done mother the world of good as she enjoyed mixing with some

new people as does not see very many people as she is housebound.
Excellent ***** keep up the good work.

Reply from Heidi Brown, Home Manager at Thorndale

Thank you so much for your wonderful feedback. We're delighted to hear that your mother enjoyed her respite stay with us and that she felt so well cared for by our team. It's lovely to know she…read more

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Review of
Lancum House
from Patricia I (Niece of Resident) published on 7 November 2025 Submitted via Website • Report

Overall Experience

All Staff at Lamcum house - espeacilly Nneka Anita are always pleasant on approach entering and upon leaving the house.
Staff are ready availble to discuss any queries upon approach and reassurance in a private manner.
Staff are always warm and friendly and include visitors when drinks are being

offered. The home is warm clean and safe with plenty of staff around, you never have to go and find one!!!
I love the way all residents are included in all activities,Not just a selected few.
The garden is absoulty brillaint and tailored to all the residents needs plant beds they can reach so they do not have to bend down.
I know staff have to deal with unexpected difficult situations which I have observed upon my visits and love the way staff dealt with the situation calmly swiftly yet being repectful considerate to all residents.
There is true genuine respect and compassion towards all the residents from all staff and I know my aunt will enjoy the garden in the summer

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for your detailed and wonderful feedback. We're delighted to hear that you feel welcomed and included every time you visit Lamcum House, and that our team, especially Nneka and…read more

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Review of
Abbott House
from Helen B (Daughter-in-law of Resident) published on 6 November 2025 Submitted via Website • Report

Overall Experience

On my last visit Abbott House had a friendly atmosphere, the staff greeted me by name which is welcoming. I had prearranged a time to sit and discuss care plan and needs. This provides a family centred approach to care for my mother in law, with good communication between staff and family.

Reply from Holly Callis, Home Manager at Abbott House

Thank you for your thoughtful feedback. We're delighted to hear that you felt welcomed and that our team provided a family-centred approach to your mother-in-law's care. Clear communication and…read more

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Review of
Lancum House
from L B (Son of Resident) published on 30 October 2025 Submitted via Website • Report

Overall Experience

My mum has only been here for two weeks but the staff have made every effort to make her welcome and we as family would like to thank everyone for all their efforts .
We to have got on fantastically with the lovely staff where nothing is a problem for them Thankyou to all involved.

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for your lovely feedback! We're so pleased your mum is settling in well and that you've all felt so welcomed by our team.

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Review of
Abbott House
from H H (Daughter-in-law of Resident) published on 30 October 2025 Submitted via Website • Report

Overall Experience

Abbott House continues to give my mother in law the care and attention she needs. The staff are caring, friendly and thoughtful. The standard of care is high and the Home is always clean and welcoming.

Reply from Holly Callis, Home Manager at Abbott House

Thank you for your kind words. We're delighted your mother-in-law is happy and well cared for, and it's wonderful to hear you appreciate our team and home

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Review of
Sandalwood Court
from C J (Sister of Resident) published on 30 October 2025 Submitted via Postal Card • Report

Overall Experience

What love and kindness have done. My sister was placed into Sandalwood Court in August 2024 in a very poor way. She was put on end-of-life and palliative care, but she was made so comfortable and cared for with love and kindness that she miraculously recovered and us very happy and content. She cannot

walk, but she joins in as much as she can and has now started knitting again at the age of 101. My heartfelt thanks go to the wonderful staff at Sandalwood Court for not only caring for my sister but also for the care and compassion they give to our family. I therefore fully recommend Sandalwood Court and would also feel comfortable there myself.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you so much for sharing your experience. We're overjoyed to hear about your sister's remarkable recovery and how happy she is. It's wonderful to know our team's care, love, and compassion have…read more

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Review of
Sandalwood Court
from Patricia M (Friend of Resident) published on 30 October 2025 Submitted via Postal Card • Report

Overall Experience

My friend was on end of life care and we were expecting the worst. However, since she has been at Sandalwood Court she has improved in bounds due to their exceptional care. She is no longer on end of life care and loves being at Sandalwood. It amazes me how much she has improved and how caring and loving

the staff are. She recently had her 101st birthday. She had 100th birthday last year and on both occasions she was spoilt with a party, where residents & friends were there. She has now started knitting!! The staff are so caring, friendly & welcoming.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you for sharing such wonderful feedback. We're overjoyed to hear about your friend's remarkable improvement and that she's enjoying life so much, especially celebrating her 101st birthday! Our…read more

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Review of
Sandalwood Court
from C R (Niece of Resident) published on 30 October 2025 Submitted via Postal Card • Report

Overall Experience

I cannot thank Sandalwood Court enough for taking great care of my Aunt who is 101 years old. Their compassion and care every day gives my auntie a safe environment to live in. She is treated with dignity at all times. Staff are always welcoming and the management team are always on hand. Highly recommend

for anybody's loved ones whether it be a respite stay or permanent home.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you so much for your wonderful feedback. We're thrilled your aunt feels safe, cared for, and treated with dignity, and it's lovely to know our team has made such a positive difference.

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Review of
Thorndale
from Julie W (Daughter of Resident) published on 15 October 2025 Submitted via Website • Report

Overall Experience

Mum came into Thorndale for some respite care a couple of weeks ago, and thoroughly enjoyed her stay. Her stay provided us with a much needed break and it was very reassuring to leave her in such good hands.
Mum couldn't praise the staff highly enough - she was very well looked after, and the food

was delicous. From my point of view, all of the staff (management and carers) were all very friendly, professional and caring and clearly love what they do.
The real "test" of her stay, was - would she be happy to return and the answer was a resounding "yes", which considering she really doesn't like change, is testament to how well her stay went.
There was plenty of activities each day, however I think mum preferred to stay in her room, but maybe next time she might be more inclined to join in (as I'm sure it would make her stay even better).
Mum and I would like to thank everyone at Thorndale for making her stay so enjoyable.

Reply from Heidi Brown, Home Manager at Thorndale

Thank you for your wonderful review. We're so pleased your mum enjoyed her stay and felt well cared for. It's lovely to hear she'd be happy to return, and we look forward to welcoming her again soon.

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Review of
Victoria House
from A C (Son of Resident) published on 8 October 2025 Submitted via Postal Card • Report

Overall Experience

My mum has lived at Victoria House for the last 6 years and really enjoys the facilities, staff, care and food. I always find the staff helpful when I visit and I would highly recommend Victoria House.

Reply from Kristina Craig, Home Manager at Victoria House

Thank you for your kind words. We're delighted your mum enjoys life at Victoria House and feels well cared for. It's great to hear our staff have been helpful during your visits. We really appreciate…read more

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Review of
Lancum House
from J R (Daughter-in-law of Resident) published on 25 September 2025 Submitted via Website • Report

Overall Experience

Our mother has been at Lancum House for three years. We visit regularly and are always made to feel welcome.
As our mother's needs have increased, we have found the care has been increased without us having to request it.
The staff are super heroes: warm, friendly, respectful and very person

centred to each individual. They sometimes have to deal with unexpected or difficult situations but remain calm and caring. Many of the staff have worked there long term.
The home is always clean and safe. We love the layout and the garden. There are lots of well planned activities for residents to join in should they wish, with support and gentle encouragement if needed.
We have enjoyed getting to know the staff and other residents and their families during our visits.

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for your wonderful feedback. We're delighted to hear that your mother feels happy and well cared for, and that our team's dedication and person-centered approach make a difference.…read more

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Review of
Lancum House
from J B (Son of Resident) published on 25 September 2025 Submitted via Website • Report

Overall Experience

The staff at the home have always looked after my mum well. When l have picked her up and taken her out for the day she has always been happy to return.The home is always been kept clean and tidy.The staff have always been helpful and kind .

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for sharing your kind words. We're so pleased your mum feels happy and well cared for, and it's lovely to hear that our team's efforts make a difference.

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Review of
Ashfield House
from Brian S (Husband of Resident) published on 19 September 2025 Submitted via Postal Card • Report

Overall Experience

Ashfield House is unique. Exceptionally high standards. The care home organisation is pre-eminent. All homes are architecturally similar in design. Award winning staff are not only competent but offer the very best care available. Management v.professional.

Reply from Elizabeth Plummer, Home Manager at Ashfield House

Thank you for your wonderful feedback. We're proud to offer consistently high standards across all our homes, and it's lovely to hear you recognise the dedication of our award-winning staff and…read more

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Review of
Abbott House
from Derek L (Husband of Resident) published on 26 August 2025 Submitted via Postal Card • Report

Overall Experience

The staff are excellent, very helpful, understanding, and very caring towards my wife.
There is a nice atmosphere in Abbott House, and very relaxed when visiting. Very happy we found Abbott House to look after my wife.

Reply from Holly Callis, Home Manager at Abbott House

Thank you for your kind words. We're so pleased you and your wife feel happy and supported at Abbott House, the team will be delighted to hear your feedback.

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Review of
Ashfield House
from C S (Son of Resident) published on 26 August 2025 Submitted via Postal Card • Report

Overall Experience

Overall, I'm satisfied with the level of care my Mum receives. Most of the carers are really helpful, and you can see they want to do a great job. Meal times are a concern with helping mum to eat and control of weight loss; if this could be improved, that would be appreciated. The cleanliness of the

facilities is of a high standard. For the hot weather, air conditioning would be a big improvement.

Reply from Elizabeth Plummer, Home Manager at Ashfield House

Thank you for your thoughtful feedback. We're so pleased you're happy with the care and cleanliness, and we'll make sure your comments about mealtimes and comfort in hot weather are taken on board.…read more

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Review of
Lancum House
from Bibi S (Daughter of Resident) published on 26 August 2025 Submitted via Website • Report

Overall Experience

Every caregiver I have met has left their worries at the door and has a consistently cheerful disposition even when nearing the end of their 12-hour shift. This shows me that their energy comes from true kindness, compassion and love of caring for the residents. Even when some of the residents with

dementia lash out verbally or physically, they are handled firmly but with terms of endearment like 'sweetheart', 'my love', 'my darling' as they calm the resident. A sense of ownership is given to the residents. Once, mum felt peckish at 4.30 am and went to the kitchen where she was given cornflakes! I like that although mum is encouraged to join in activities, she is never forced. When I phone from my residence in Vancouver to get on Messenger with mum, the staff stop their duties and kindly arrange it for me so I feel in constant touch with her. What most assures me that this home is best for mum is the big smile she has for each carer and the fact that she looks 20 years younger.

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for sharing such thoughtful feedback. It's wonderful to hear how much our team's kindness and care mean to you and your mum, and we're delighted she feels so happy and supported here. Your…read more

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Review of
Lancum House
from E L (Granddaughter of Resident) published on 26 August 2025 Submitted via Website • Report

Overall Experience

All the staff at lancum are amazing and really do go above and beyond, my nan has been a resident for nearly 5 years and I wouldn't want her living anywhere else. There is always some sort of activity happening and the famileo app is wonderful, being able to see my nan looking happy and joining in is

a beautiful

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for your kind words. We're delighted your nan has enjoyed her time with us at Lancum and that Famileo helps you feel connected to her daily moments. It means a lot to the team to…read more

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Review of
Victoria House
from M T (Wife of Resident) published on 21 August 2025 Submitted via Postal Card • Report

Overall Experience

My husband moved into Victoria House in April this year. He has alzheimers and it took him a while to settle. The staff were all so caring and patient with him during this period. He is settled and so happy now. All the staff are so amazing and friendly, not just to my husband but all the family and

friends that visit. My family are so pleased we found a home so caring as Victoria House.

Reply from Kristina Craig, Home Manager at Victoria House

Thank you for your lovely feedback. We're so pleased your husband has settled happily at Victoria House, and it means so much to the team to know you and your family feel supported and welcomed.

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Review of
Abbott House
from R P (Daughter of Resident) published on 13 August 2025 Submitted via Website • Report

Overall Experience

Thankyou to the very welcoming staff who are able to answer questions. Lovely garden area outside. Dad is being treated respectfully and everyone is patient with him. Food very good and staff are monitoring his welfare.

Reply from Holly Callis, Home Manager at Abbott House

Thank you for your thoughtful feedback. We are pleased your father feels respected and well cared for, and that you enjoy the garden and our meals. It is a privilege to support him.

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Care Homes Owned by Shaw Healthcare in Northamptonshire

Shaw Healthcare Locations in Northamptonshire (6)

Shaw Healthcare Reviews in Northamptonshire (383)

Abbott House

Thorndale

Lancum House

Abbott House

Lancum House

Abbott House

Sandalwood Court

Sandalwood Court

Sandalwood Court

Thorndale

Victoria House

Lancum House

Lancum House

Ashfield House

Abbott House

Ashfield House

Lancum House

Lancum House

Victoria House

Abbott House

Awards / Recognitions (6)

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