"Everyone is so nice kind and gentle and very attentive interacting with the residents
I am very surprised and not happy that the staff…"
Read all 35 reviews
from £1,421 / week
36 Rooms
Location Type
Care Home
Whether your needs are nursing or residential, the team at Ledbury Nursing Home will provide the care you deserve by tailoring your daily support around you.
Let them enable you to continue living ... Read more
"The home is beautifully kept, with comfortable communal areas and personal touches throughout that create a sense of warmth, familiarity,…"
Read all 24 reviews
from £1,305 / week
47 Rooms
Location Type
Care Home
Waverley House Care Home has an excellent record in providing up-to-date elderly care methods which are appreciative of personal needs and family circumstance.
The home practises independent ... Read more
Older Person CarePermanent CareRespite Care
Dementia Nursing Care
Market Lodge
Ledbury Community Health & Care, Market Street, Ledbury HR8 2AQ
"Excellent service, long may it carry. My brother sees the staff as part of his family and Market Lodge as his home as he tells me every…"
Read all 13 reviews
from £3,000 / week
10 Rooms
Location Type
Care Home
Market Lodge is a specialist acquired brain injury care centre providing cost-effective quality accommodation for adults aged 18 and over seeking short or long stay services.
The facility provides ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"A lovely homely atmosphere, created by some fantastic staff. Brilliant care for my mother, when she needed it most. Thank you for being…"
Read all 27 reviews
28 Rooms
Location Type
Care Home
Orchard House is a Hereford care facility that is owned by Shaw Healthcare and looks to provide an extensive range of care expertise to the elderly community and many with nursing needs.
Being ... Read more
"My fifth year of spendingbreaks here . During this we had some of the hottest days recorded during which the staff maintained their usual…"
Read all 6 reviews
10 Rooms
Location Type
Care Home
Leadon Bank carers adhere to professional care standards, highly trained to be up-to-date with care packages that promote independence and embrace innovation wherever possible.
The residence is ... Read more
"My mother was taken into Froome Bank when COVID had just started, it was quite a scary time. Her dementia got bad quite quickly. But…"
Read all 12 reviews
18 Rooms
Location Type
Care Home
Froome Bank Residential Home is a countryside facility where eighteen elderly people, some with dementia and physical disabilities, enjoy a modern and efficient care service.
Personal care ... Read more
"I cannot speak highly enough of the accommodation, facilities, the kindness, the professional attitude of staff. I do not often take part…"
Read all 7 reviews
Location Type
Extra Care Housing
Leadon Bank is an innovative extra care property, purpose-built to suit modern forms of care and to promote the independence of older people.
Consisting of fifty-three properties, Leadon Bank ... Read more
"It was a lovely, friendly place. Mum looked forward to coming to see her friends and having a chat and go out on many visits.…"
Read all 2 reviews
Location Type
Adult Day Care Centre
Waverley House Day Care in Leominster offers nursing, residential, respite and day care as well as specialist nursing care services for people living with dementia.
The home and its staff are ... Read more
"A BIG THANK YOU to all staff for the care and attention paid to my mother during her stay. Including all the doctors and nurses. Nothing…"
Read all 2 reviews
14 Rooms
Location Type
Care Home
Ledbury Intermediate Care Unit provides short stay nursing rehabilitation for up to 14 Service Users requiring step down care following surgery or medical intervention in hospital or step up care ... Read more
"I was so resistant to utilising daycare for my husband. The daycare was for me - for me to have a break. 24/7 is exhausting.
Woodside…"
Read review
Location Type
Adult Day Care Centre
Woodside Resource Centre employs friendly staff who are dedicated to a flexible day centre service, taking pride in a respectful service and pleasing atmosphere in which individuals can feel ... Read more
Shaw Healthcare Reviews in Herefordshire (129)
9.4
Shaw Healthcare has a Group Review Score of 9.4 (9.392) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Shaw Healthcare must have a Review Score.
from Anna R (Great Great-Nephew of Resident) published on 22 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Everyone is so nice kind and gentle and very attentive interacting with the residents
I am very surprised and not happy that the staff don't get any free meals which I think they deserve it very much without their dedication there won't be anyone looking after the residents at least once or twice
a week as an incentive to get other staff interested in joining and working there
Reply from Jane Pye, Home Manager at Ledbury Nursing HomeThank you for your kind words and positive feedback - we truly appreciate you taking the time to share your thoughts. We're delighted to hear such lovely comments about our team's care and dedication, and we will be sure to pass this on to them.
from J G (Friend of Resident) published on 21 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The home is beautifully kept, with comfortable communal areas and personal touches throughout that create a sense of warmth, familiarity, and dignity for everyone who lives there.
What makes this care home especially special is the genuine sense of community. Residents are encouraged to feel settled
and independent while always knowing support is close at hand. Daily life is unhurried and peaceful, allowing residents to enjoy their routines and socialise comfortably.
The staff are truly exceptional and are without doubt the heart of the home. Every member of the team shows outstanding kindness, patience, and compassion in everything they do. They take the time to get to know each resident as an individual, treating everyone with respect, dignity, and genuine warmth. It is clear that the care provided goes far beyond basic needs, they go the extra mile for the residents.
Reply from Allan Riley, Home Manager at Waverley HouseThank you so much for your kind and thoughtful review. It means a great deal to our whole team to know that the care, community, and atmosphere we work hard to create are felt and appreciated. Your words will be shared with our staff, who will be very proud to read them.
from Chris P (Son of Resident) published on 7 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
A lovely homely atmosphere, created by some fantastic staff. Brilliant care for my mother, when she needed it most. Thank you for being there for her.
Reply from Michelle Orris, Home Manager at Orchard HouseThank you for your kind words. We're so pleased to hear that your mother received the care and support she needed, and that our team helped create a warm, homely atmosphere. It truly means a lot to us.
from Frances R (Resident) published on 24 December 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I cannot speak highly enough of the accommodation, facilities, the kindness, the professional attitude of staff. I do not often take part in activities which is why I have left that section blank.
Reply from Lauren Nelson-Jones, Home Manager at Leadon BankThank you so much for your wonderful feedback. We are thrilled to hear that you are happy with our accommodation, facilities, and the care and professionalism of our staff. We completely understand about the activities and appreciate your honesty.
from David H (Son of Resident) published on 23 December 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Wonderful place - makes my mum feel like a queen! Staff are lovely - always friendly & accommodating.
Reply from Michelle Orris, Home Manager at Orchard HouseThank you so much for your lovely feedback. We're delighted to hear that your mum feels so happy and well cared for, and that our team has made her feel so welcome. Your kind words mean a lot to all of us!
from Robert R (Husband of Resident) published on 19 December 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My wife has Alzheimer's, and I needed to go to have a planning session before starting radiation treatment.
I thought it would be better for her to be in a safe community while I was there.
I arranged a one day and night visit and was relieved that it was possible for her to be looked after for
about 25 hours or so.
She seemed quite happy when I collected her the following day.
Reply from Michelle Orris, Home Manager at Orchard HouseThank you for sharing your experience. We're so pleased to hear that your wife was happy and well cared for during her stay. It's wonderful to know we could provide a safe and supportive environment while you attended your planning session. Your kind words mean a lot to our team.
from John J (Son of Resident) published on 18 December 2025
Submitted via Website • Report
Overall Experience4.0 out of 5
My 95 year old father went into full time care at Ledbury in May 2025 after 3 months of assessment. During that time he has thrived and is really enjoying time in his new home. There are times, as expected, when he has a bad day but overall he is happy, contented and full of praise for the staff. More
recently he has thoroughly enjoyed the entertainment where he fully participates in events. My family are absolutely delighted with the progress he is making and are eternally grateful to those that provide the care and look after him every day.
Reply from Jane Pye, Home Manager at Ledbury Nursing HomeThank you so much for your lovely feedback. We are thrilled to hear that your father is happy, settled, and enjoying his time at Ledbury. It's wonderful to know he is taking part in activities and making the most of the entertainment. Your kind words mean a great deal to our team, and we are so pleased to be able to support him and your family every day.
from Sara W (Daughter of Resident) published on 5 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I cannot recommend Ledbury Nursing Home highly enough. My father received the highest quality care from all the staff without exception, and my mother was shown such wonderful respect and compassion whenever she visited, which was daily throughout the 4 months. His room, the facilities and the communal
areas were excellent, always clean and well supplied. The staff were always so approachable and friendly and always reacted timely and efficiently whenever we needed anything.
Initially the layout of the room was a little awkward, with the TV positioned behind him, but this was later resolved and is only a very minor remark. Unfortunately, due to his condition, my father was unable to join in any of the activities, but when we visited we were always made to feel welcome and invited to join if we wanted to, all serving to make us feel very much a part of loving community within the home.
Reply from Jane Pye, Home Manager at Ledbury Nursing HomeThank you so much for your wonderful review. We're delighted to hear that both your father and mother felt well cared for and respected during his stay. It's great to know the facilities and staff met your expectations, and we appreciate your feedback on the room layout - we're glad we could address that. We're truly grateful for your kind words and for making us feel like part of your family during your visits.
from S M (Friend of Resident) published on 7 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
On entering Waverly House it feels very a cosy, comfortable environment, with lovely soothing music to greet you, and all the staff very friendly and accommodating to you, feels a very homely home. I was visiting a friend who was receiving end of life care. The standard of care was exceptional. All
staff were very kind, caring and sensitive at this difficult time, but provided such reassurance and support for the family.
Reply from Allan Riley, Home Manager at Waverley HouseThank you so much for sharing your experience. We're deeply touched by your kind words and are glad that Waverly House felt welcoming and homely during such a difficult time. Our team strives to provide compassionate, sensitive care for both residents and their families, and it means a great deal to hear that their efforts brought reassurance and comfort. Your feedback will be shared with the whole team, who will be truly grateful for your recognition.
from J W (Daughter-in-law of Resident) published on 7 November 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Ledbury Nursing Home is well managed indeed. We found the staff extremely friendly and attentive to my mother-in-law's needs. The staff are very welcoming too and offered us a cup of tea after our long journey. Very nice environment and location.
Reply from Jane Pye, Home Manager at Ledbury Nursing HomeThank you for your kind feedback. We're so pleased to hear that you had such a positive experience at Ledbury Nursing Home and that our team made you feel so welcome. It's lovely to know your mother-in-law is receiving the care and attention she deserves in an environment you're happy with. Your thoughtful words mean a great deal to all of us, thank you.
from James L (Husband of Resident) published on 30 October 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Very impressive in every respect; nothing too much trouble.
Reply from Allan Riley, Home Manager at Waverley HouseThank you so much for your kind words! We're delighted to hear you had such a positive experience with us.
from Sam S (Son of Resident) published on 7 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My dad, who is terminally ill, was given a bed at Waverly. The staff here are incredibly friendly and always happy to help, whether it's me, my family, or my dad. It's a lovely environment, and he is very well looked after. Their care and kindness have made my dad's last moments as pleasant as possible,
and for that, I am truly grateful.
Thanks, Sam
Reply from Allan Riley, Home Manager at Waverley HouseThank you, Sam, for sharing such a heartfelt message. We're truly honored to have cared for your dad and grateful to hear our team could provide comfort and kindness during this difficult time. Your words mean a lot to us.
from K S (Wife of Resident) published on 19 September 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Ledbury Nursing Home looked after my husband in the final months of his life when he was too poorly to stay at home.
The whole team cared for him with kindness, respect and humour throughout his stay there. His medical issues were managed promptly and expertly by the knowledgeable nurses. The carers
were always professional, full of joy and happy to join in his jokes. He told me that since being there he felt he was surrounded by friends.
I knew I was leaving him in good hands when I went home, and if there were any concerns I would be contacted quickly. The nursing home did everything they could to make him feel at home there, even tiny requests were respected and acted on.
The small team mean good relationships are developed and the staff get to know you and your loved ones likes and dislikes, making them feel more relaxed and at ease.
I will be forever grateful for the care he received, knowing he was in good hands, among friends, meant so much.
Reply from Jane Pye, Home Manager at Ledbury Nursing HomeThank you for such a heartfelt message. It means so much to hear that your husband felt surrounded by friends and truly cared for during his time with us. We're honoured to have been part of his journey and are deeply grateful for your trust. Your words are a touching reminder of why we do what we do.
from Ann S (Respite Resident) published on 4 August 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My fifth year of spendingbreaks here . During this we had some of the hottest days recorded during which the staff maintained their usual high standards of care with cheerfulnes above and beyond . I was spoilt for choice of things to do -learning origami -I need more practice ! Superb food with my
new dietetry needs provided on request . My daughter managed a holiday as well .Looking forward to my next stay.
Reply from Lauren Nelson-Jones, Home Manager at Orchard PlaceThank you so much for your kind words and continued trust over the past five years. Were so pleased you enjoyed your stay, even during the record-breaking heat. It's wonderful to hear you felt well cared for, had plenty of engaging activities like origami to enjoy, and that your dietary needs were met with care. We're also glad your daughter was able to take a well-earned holiday. Were already looking forward to welcoming you back for your next visit.
from Ella S (Stepdaughter of Resident) published on 29 July 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My step father walked into Orchard House for 2 weeks respite. After one day his health deteriorated and needed end of life medication. Orchard House is not a nursing home. So this was a very difficult situation all round. After a while the staff managed to make everything fall into place. With the support
of the hospice and district nurses as he was too frail to move. The care, love, support and attention to detail he received whole he was there was exemplary. As a family we could not have asked for better. We are in awe of the support we were all given. My step father said he really appreciated everything done for him. He is now deceased and at peace. Thank you.
Reply from Michelle Orris, Home Manager at Orchard HouseThank you for your heartfelt words. We are truly sorry for your loss and honoured to have been able to support your stepfather and your family during such a difficult time. It means a great deal to know that our care brought comfort and dignity in his final days. Your kind message will be shared with the team at Orchard House.
from B S (Resident) published on 1 July 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I have not attempted to 'mark ' some of the points. I was here such a short time and my needs so untypical. The floor staff were all very friendly and always willing to help. They have patience and understanding with the ordinary residents. A possible future for me.
Reply from Allan Riley, Home Manager at Waverley HouseThank you for your honest feedback. We're glad to hear our floor staff were friendly and supportive during your stay. If the future brings you back, we'll be here to help with whatever you need. Wishing you all the best!
from C N (Daughter of Resident) published on 20 June 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The staff at Ledbury Nursing Home could not be kinder or more caring. They are all friendly and helpful and made my mother feel safe and supported. They gave time to chat and answer our questions. We will always be grateful for the care they took of her over the past three years.
Reply from Jane Pye, Home Manager at Ledbury Nursing HomeThank you so much for your kind words. It means a great deal to our team to know your mother felt safe and supported. We were truly honoured to care for her.
from George T (Resident) assisted by family/friend published on 13 June 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Orchard House is fantastic! The manager and all the staff are brilliant. Dad wasn't a fan of repsite until we found Orchard House, he's always happy to be there and tells everyone how wonderful it is there. They give him the care and support he needs. We also have peace of mind he is safe and being
looked after to a high standard. Staff are always happy and welcoming and we would recommend Orchard House to anyone 100%!
Reply from Michelle Orris, Home Manager at Orchard HouseThank you so much for your lovely review! We're thrilled to hear your dad feels happy and supported at Orchard House. It's wonderful to know he enjoys his time with us and that you have peace of mind. Your kind words mean the world to our team!
from V C (Daughter of Resident) published on 12 June 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother was admitted in late February after having been in two different hospitals.
Ledbury Nursing Home did all they promised to maintain her pain levels and keep her as comfortable as possible with respect and kindness. The staff are caring and polite to both mum and any visitors or family. They
ticked all the boxes and Mum endeared herself to them.
Reply from Jane Pye, Home Manager at Ledbury Nursing HomeThank you for your heartfelt review. We're so pleased we could provide your mum with the comfort, care, and respect she deserved. It means a lot to know she felt at ease with us, and she certainly left a warm impression on our team.
from Carolyn D (Daughter of Resident) published on 4 June 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My dad loved his week in Ledbury Care Home. He and my mum were moving into assisted living and the week of respite meant he was well looked after, safe and not stressed. His room was lovely, my mum had nothing but praise for the care he received and spoke positively about the meals and the staff. Thank
you so much.
Reply from Jane Pye, Home Manager at Ledbury Nursing HomeThank you ever so much for your kind words. We're so pleased your dad felt safe and well cared for during his stay, and that your mum had such positive things to say. It truly means a lot to the whole team.
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