Care Home Owned by Advinia Healthcare Ltd in Dunbartonshire

home is managed. A new manager is about to start (previous manager off for a while), which can only go to make the home even better.

quick to offer alternatives.

warm & friendly & all staff engage with Mum & ourselves. We are delighted with the move & it allows us to relax knowing Mum is so well cared for. We as a family are very grateful to all concerned. More activities would add to the overall experience.

fault the carers as they do their best. Could do with refurbishment.

added years to her life and I can't thank them enough.

care of my dad, it has taken the worry and weight off our shoulders. I can truly say that he is happy there.
The home is very clean (I'm paranoid about that), the food is good, his room is the right size and the staff really engage with him constantly.
In my experience, places like this are really made by the staff and I am so pleased to say that we have a great group - they keep me informed and up-to-date with everything concerning my dad. They go out of their way to have entertainment, singers, Elvis nights, and experiences and make holidays like Halloween something that everyone can enjoy. For me and my family, they have been brilliant and I cannot tell you what a relief that is for us.

her at the best of times, nor are many of her symptoms simple to manage.
The staff here are very, very good; dedicated, diligent, hardworking, and more often than not, go that extra mile in making residents here, as comfortable as they possibly can and more than exceeding their needs.
Staff also have a very caring nature, even when working under a great deal of pressure which sometimes happens, they are calm, professional and always put the residents welfare and happiness first.
Really can't express my thanks enough and my mum appreciates all that you do.

staff also looked after my welfare.
The staff do a difficult job and they have to be commended for the dedication and work that they do.
Again you have my heartfelt thanks for the care and attention that they gave to my late wife, and I thank you all from the bottom of my heart.

You can see how friendly, caring and kind they are whenever you visit the unit.
Food is in abundance, with tea, cake and a smile never far away. They are constantly making the facilities a pleasant place to live in for the residents and for visitors (often in their own time I may say!) which is a testament to the fabulous team that Hill View are lucky to have.
I personally am beyond grateful that Dad is being cared for there and when his health took a turn for the worse earlier in the year they were so attentive, caring and professional throughout and I have no doubt that will continue under the team there. I would highly recommend Hill View.

thought my mum was poor. My mum pays for this service. Eventually, after I reported this they bought her PJs. She is nearly 95 yrs old yet they think this is not a problem sleeping in other people's clothes. The manager thinks that I didn't bring in my mum's coat yet my mum needs this for hospital appointments. Thank god they missed her skin cancer appointment as they lost her clothes. Mum couldn't go out even if they had remembered. Never thought I would say that. My mum worked 3 jobs and now has to pay for the care. It is a disgrace that they lost all her belongings and kept her TV until I asked for it back. My mum is just left because my sister and I live outside Scotland and can't visit regularly.

and plentiful.
There is always a real good atmosphere when you visit, nothing is a bother to the staff. The morning personal care is exceptional, my Dad is clean, shaved and looking smart every day.