Care Homes Owned by Advinia Healthcare Ltd in Lincolnshire

This care home is very clean and tidy and the staff are extremely friendly. The rooms are clean and well presented. Everything has been thought about including the safety of the residents. Our relative enjoyed every meal she had

My father has recently been welcomed into Madeira house after several bouts of ill health and hospital admissions. The manager ,Julie, visited in him hospital to assess and was respectful and clear and listened to him: what he enjoyed,about his life and what was important to him. She treated him with dignity. It is early days in his new residence at Madeira and although he did not want to be in the position of being in a home,the carers are doing everything they can ,with Julie clearly overseeing everyone's needs,to make him comfortable and welcome. He has spoken well of the staff and this is a compliment indeed. Jamie the chef was even complimented on his pud and came to speak to dad . It is inevitably going to take time to readjust to being in care,but I am confident that ,with Julie's strong guidance and passion for good care, he will be looked after well. Thank you to Bami,Robinson ,Edison ,who dad has spoken well of and to the whole staff for keeping the home clean and friendly.

Since January 2026 till March 2026 my mum's health declined rapidley. Admitted to hospital numerous times due to health and breathing difficulties. Paramedics called numerous times. So it was decided to look at care home for my mum. Madeira House was where Mum chose. So thanks to the manager Julie's dedication, support form all the staff, mum was admitted for respite until permanent residency has been reviewed and approved. But thanks to all of them, my mum is in a better place to live a happy life.

My name is Emma C, my mother in law is in Madeira House at Louth, lovely place, my mother in law has been there about a month, workers are helpful, kind and friendly, the Manager is fantastic, supportive and very helpful. I cannot give her enough thanks

I am also impressed by how clean the home is - no smells, it seems very well organised. The staff always seem respectful to my mum and do their best to address her wishes. I have been happy and impressed with how the home is run. (The rating for rooms is satisfactory only because they are not very big - no ensuite)

My wife Janet suffers from dementia. She has lost the use of her hands and cannot walk. She is unable to converse and is totally reliant on others for cleanliness, eating and drinking. She is virtually bed-bound, but the home has provided a specialist wheelchair so she can enjoy some functions in the lounge. She has been in the home for 2 years this May. She has been treated wonderfully by the caring staff. Could not wish for more.

The staff work hard and could do with more help. All in all, it is a kind, loving environment. I am pleased to have these people looking after my mother.

My mum was at Madeira House for over a year and loved all the staff and the home. When she passed away the staff showed her dignity and respect, they also support us as a family. Thank you!

My mother was admitted to Madeira House for respite care after several weeks in hospital. I found that all the staff were very kind and caring. They treated my mother with respect and were friendly towards her. Julie the manager was extremely helpful and Jade too when Julie wasn't available. They provided a high level of care and couldn't of asked for more. Thank you to all the staff.

My family and I have been extremely happy with all the staff at Madeira House. They were very supportive and caring, really couldn't have asked for better care.

Couldn't have wished for anymore special care my aunty and uncle have received. Uncle is still receiving. All the staff are exceptional and go out of their way to help especially the manager she is unbelievable a very special lady indeed.

All staff have been very kind to Tony & Freda, especially Julie. Julie was exceptional and went out of her way to help. Jade also deserves mentioning by name. When we've been visiting at meal times, we have kindly been offered a meal too and the food was really nice.

Christmas in a care home is never easy. Mm was made to feel included in all the activities. We were able to spend the day, have lunch with mum. Staff are kind and polite, nothing seems to be a problem. Any concerns are met and dealt with by the home manager.

I cant thank them all enough.

I was grateful to find a safe place for my mother following a fall at home. The manager was accommodating and helped regarding our needs. Generally we had a positive experience; the chef was very obliging and made a special effort with residents' needs. Staff also friendly and helpful. The manager was always visible which was reassuring. On the negative side, my mother found noise levels from dementia clients was obtrusive, although she appreciated the issues with this. Small details like no soap in toilet also.

Emma and Neil xx

Many thanks to Julie and all the staff.

My father is happy, always clean and well presented. He likes it at Madeira. I am happy to see him settled and well cared for. Living overseas, it is a relief to me to know he is happy.

As a whole, I'm happy with my mum's care.

The care home is so nice since the new manager came. If there is anything wrong, it is fixed immediately. The atmosphere is lovely and my mum is happy and content, also looked after very well.