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Care Home Owned by Advinia Healthcare Ltd in Lincolnshire

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9.1 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Advinia Healthcare Ltd in Lincolnshire

Only the locations & reviews in Lincolnshire for Advinia Healthcare Ltd are showing below.

View the details of all 36 locations (with 2343 reviews) owned by Advinia Healthcare Ltd

Advinia Healthcare Ltd Locations in Lincolnshire (1)

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1 Care Home owned by Advinia Healthcare Ltd in Lincolnshire
Madeira House Residential Care Home

129/131 High Holme Road, Louth LN11 0HD 

9.3 54 reviews
"My brother and I have today been to celebrate my father's 80th birthday. Julie and her team have ensured he was clean, dressed and…"   Read all 54 reviews
Location Type Care Home

Madeira House is an attractive care home tucked away in the lovely market town of Louth, close to the A16 and Grimsby. Madeira House offers personalised residential, respite and palliative care to 51 residents. The health and wellbeing of the… Read more about Madeira House Residential Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Eating Disorders
  • 51 Rooms
  • from £1,195 / week

Advinia Healthcare Ltd Reviews in Lincolnshire (54)

9.1

Advinia Healthcare Ltd has a Group Review Score of 9.1 (9.064) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Advinia Healthcare Ltd must have a Review Score.

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Reviewer Connection to Advinia Healthcare Ltd
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Review of

Madeira House Residential Care Home

from Emma F (Daughter of Resident) published on 6 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother and I have today been to celebrate my father's 80th birthday.
Julie and her team have ensured he was clean, dressed and comfortable in the lounge for our arrival and then made a lovely fuss of him for his birthday.
Julie, Ryan and the chef (apologies I have forgotten his name) really
stood out to us and we are both so grateful for your care of our Dad. He is so vulnerable with his frailty and dementia, and we know that he can be very challenging, so thank you to you all - today and every day xxx
Emma and Neil xx
Reply from Jack Titterton, Home Manager at Madeira House Residential Care Home
Thanks so much for the review. Your dad is part of our Madeira House Family and working with you and your brother to ensure that he reached his milestone of sitting out for his birthday made…read more
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Review of

Madeira House Residential Care Home

from Alyson H (Daughter of Resident) published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Unfortunately, my father was only in Madeira House for a short time. However, during this time the staff showed great care, concern and compassion. They tended to all of his needs. I was so pleased I had made the correct decision choosing this home.
Many thanks to Julie and all the staff.
Reply from Julie Esprit, Home Manager at Madeira House Residential Care Home
Thanks Alyson for your feedback. Your dad although in the home for such a short time made an impact on all who attended to him. We continue to promote person centred care within Madeira House Care…read more
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Review of

Madeira House Residential Care Home

from Kathleen C (Daughter of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Maderia House is very clean. The staff are exceptional, friendly, helpful and interact well with residents.
My father is happy, always clean and well presented. He likes it at Madeira. I am happy to see him settled and well cared for. Living overseas, it is a relief to me to know he is happy.
Reply from Julie Esprit, Home Manager at Madeira House Residential Care Home
Thanks for the positive feedback. We are pleased that your visit was a positive experience for both you and your dad. We appreciate the feedback and where we have not attained 5 stars, we will…read more
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Review of

Madeira House Residential Care Home

from Lynn G (Daughter of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a whole, I'm happy with my mum's care.
Reply from Paul Lawson, National Sales Manager at Madeira House Residential Care Home
Thank-you very much for your review and for sharing your positive experience at Madeira House. Best wishes.
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Review of

Madeira House Residential Care Home

from Lorraine G (Daughter of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is so nice since the new manager came. If there is anything wrong, it is fixed immediately. The atmosphere is lovely and my mum is happy and content, also looked after very well.
Reply from Paul Lawson, National Sales Manager at Madeira House Residential Care Home
Thank-you so much for sharing your positive experience at Madeira House. We are delighted that you dear mum is so happy and that you and the family feel reassures that she is being well cared for. We…read more
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Review of

Madeira House Residential Care Home

from S J (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A lovely home which from the outside doesn't look as 'posh' as other care homes, but has definitely a home from home atmosphere/environment. My mother had a few issues to start with but the managers and seniors sorted these out straight away.
Reply from Paul Lawson, National Sales Manager at Madeira House Residential Care Home
Thank-you very much for your review and it's great to hear that your mother has settled in at Madeira and enjoying the atmosphere and facilities. Thanks again and best wishes
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Review of

Madeira House Residential Care Home

from S h (Daughter of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
my dad recently came into the care home initially for respite, but loved it so much he ended up staying. The staff are fantastic, the meals are amazing- I have not seen my dad this happy in years I get daily messages but instead of telling me how depressed he is it is to tell me how happy he is now.
There are daily activities which he enjoys- I would highly recommend this home to anyone looking for a placement for a family member- oh forgot to mention his room is fabulous too - thanks to everyone for changing his life xx
Reply from Jack Titterton, Home Manager at Madeira House Residential Care Home
Thank you so much for your kind review. It is a pleasure to support Dad here at Madeira House. He is a great character and well loved by all here!
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Review of

Madeira House Residential Care Home

from M P (Friend of Resident) published on 26 November 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Sadly our experience of Madeira House care home hasn't been a positive one. Our loved one has often been neglected; lack of care and compassion. Many issues with members of staff and management. On many occasions our relatives personal care has not been satisfactory, drinks weren't always available
and the general cleanliness was poor. The home seem to offer many activities for the more abled residents but hugely lacking in care all round. Some staff have been helpful and genuinely care but others don't appear to have the correct training and skills needed.
Reply from Paul Lawson, National Sales Manager at Madeira House Residential Care Home
Thank-you very much for your feedback which is vital to us as we strive to maintain the very highest standards throughout our services. It is very concerning to us to read your review as it is not the…read more
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Review of

Madeira House Residential Care Home

from Cynthia M (Respite Resident) published on 23 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Needs updating (which they are in the process of doing) No disabled toilet.
The staff are extremely good, helpful and smiley. Very clean.
The activity staff are amazing, taking you shopping and activities. One lady is a real help. The food is excellent - very good cook and plenty of it.
Reply from Mellisa Brady, Home Manager at Madeira House Residential Care Home
Thank you so much for sharing your positive experience with us! We're thrilled to hear the lovely comments about our staff here at Madeira they are all an excellent team. We're delighted that you…read more
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Review of

Madeira House Residential Care Home

from Jane B (Daughter of Resident) published on 17 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with the care staff. Glad to see the building is finally being upgraded and they have been keeping on top of the garden. I am always informed if there is a problem and can tell the staff genuinely care about the residents. Entertainment is improving again, which is good. Food is also
improving. The yellow tops are awful, it would be nicer for the staff to have the older colours.
Reply from Mellisa Brady, Home Manager at Madeira House Residential Care Home
Thank you sincerely for taking the time to share your positive views about Madeira House. We are thrilled to hear that you have noticed all the changes and renovations that have been happening and we…read more
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Review of

Madeira House Residential Care Home

from Angela C (Daughter of Resident) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is settled and happy in Madeira House. The staff are very good with her and the manager is always there if we have any questions or issues. On attending the visitors and relatives meeting I feel confident that the manager and the team have plans to improve things. You can see that the building needs
some improvement but things are starting to get done. Mum told me that the staff are her new extended family. Please keep up the good work team.
Reply from Paul Lawson, National Sales Manager at Madeira House Residential Care Home
Fantastic to hear that your mum feels so much at home. Thank you very much for your review and for attending the recent meeting. Family's feedback is essential to us as we strive to provide high…read more
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Review of

Madeira House Residential Care Home

from H C (Wife of Resident) published on 9 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good. Caring.
Reply from Mellisa Brady, Home Manager at Madeira House Residential Care Home
Thank you so much for your excellent review of our care home. Everyone here at Madeira House appreciates your kind words and finds it an absolute pleasure to care for your loved one. Warm regards,…read more
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Review of

Madeira House Residential Care Home

from Kieren T (Son of Resident) published on 15 April 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Still waiting for a refund for nearly £2500 of overpaid fees, 80 days after my father died after the promised payment period came and went. Communications are awful, emails are ignored. The home staff are lovely people who do their level best to care for the residents, but badly underfunded and considering
the home fees came to £1100 a week, the home is very run down.
Reply from Paul Lawson, National Sales Manager at Madeira House Residential Care Home
Thank you for your review and feedback. We apologise for the delay in the refund which has now been processed and paid into your account. We appreciate your kind words about the staff, who all extend…read more
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Review of

Madeira House Residential Care Home

from Michael A (Respite Resident) published on 28 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was admitted to Madeira House Residential Care Home for rehabilitation (after a leg injury) during October to December 2023. Right from the start, I was totally impressed by the pleasant and relaxed surroundings and particularly grateful for the warmth and compassion of the care staff. Thinking back
on my own career as a university lecturer, I greatly appreciated the professional dedication, attention and commitment of all those involved in the well-being of the residents (including cleaning ladies and ancillary staff). The quality of the food and catering was excellent. I have absolutely no hesitation in completely recommending Madeira House to potential future residents.
Reply from Mellisa Brady, Home Manager at Madeira House Residential Care Home
Thank you for your kind review. It was a pleasure for us all to be able to assist you in your recovery and rehabilitation. Thank you for recognising the fantastic and hard work all the staff do here…read more
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Review of

Madeira House Residential Care Home

from Alison S (Respite Resident) published on 13 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
During my stay at Madeira House, the staff have been fantastic. The care has been great and this is all the staff, they have been considerate and caring and nothing was too much trouble. They have helped me become mobile and independent and this has made it possible to return home.
The only things
that reduced the stars were the food was not always great and a little monotonous. The only other thing was my room sometimes was cold, they always offered me blankets it was mentioned to move to a different room which was down by the lounges and dining room, but would have been noisy while the room I was nice and quiet which is how I liked it.
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Review of

Madeira House Residential Care Home

from Sam J (Friend of Resident) published on 21 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My work colleague was admitted here after a fall at home and she always says how nice the staff at the home are and nothing is ever too much trouble. We are hoping she will be home soon with all the help of the staff.
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Review of

Madeira House Residential Care Home

from Margaret S (Regular Volunteer) published on 7 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
All the staff are fantastic at this care home and always go above and beyond for everyone. The activities team are fabulous, always trying their best to put on events for the people that live at the home. I am retired now, but it warms my heart to be able to donate to the home and give back to the residents.
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Review of

Madeira House Residential Care Home

from M S (Daughter of Resident) published on 6 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so grateful to the staff team and manager at Madeira House. They have provided great support to my mum and have always been really supportive and caring. Since new the new management have begun work it’s been great to see the positive changes around the home. The home has started to feel like a
home and not just a care home.
Thank you all so much for the hard work you do and a big thank you to the manager for being so approachable and caring. Seeing Mum happy means the world to me and my family.
Reply from Paul Lawson, National Sales Manager at Madeira House Residential Care Home
Hello and thank you so much for your review and kind comments. It is a privilege and pleasure to support your dear mum at Madeira House and we are absolutely delighted that you and the family are so…read more
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Review of

Madeira House Residential Care Home

from D O (Grandson of Resident) published on 19 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a shame to hear the news that the manager is leaving, she truly is one of a kind and has brought Madeira House up from the ground. She is so kind and compassionate with everyone and there is no one that could replace her, can’t thank her enough for looking after my nana, but also our whole family
at the same time. Madeira House will not be the same without you.
Reply from Claire Stainton, Home Manager at Madeira House Residential Care Home
I would like to thank you so much for your kind review, I am greatly saddened that this is a choice I have had to make and a choice which was not easy to make. However, I am confident that the new…read more
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Review of

Madeira House Residential Care Home

from Sandra M (Daughter of Resident) published on 7 February 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall I am quite happy with the care home. It is quite run down and needs a lot of updating. My mum's room is very poor. The staff and manager are lovely. The food is very good. There have been a few occasions where the care could be better.
Reply from Claire Stainton, Home Manager at Madeira House Residential Care Home
Thank you Sandra for your review, your points have been noticed and this has been actioned regarding the updating of the home we are currently in the process of modernising the home. Please feel that…read more
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Awards / Recognitions (3)

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