Care Home Owned by Advinia Healthcare Ltd in Durham
9.1
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Durham for Advinia Healthcare Ltd are showing below.
View the details of all 36 locations (with 2438 reviews) owned by Advinia Healthcare Ltd
Advinia Healthcare Ltd Locations in Durham (1)
Kingsway Nursing Home
9.2
27 reviews
Kingsway, Langley Park, Durham DH7 9TB
"From the first day of my partner being admitted she has had the care and attention we had hoped for. I must have met all the staff during…" Read all 27 reviews
Location Type Care Home
Award-winning Kingsway Nursing Home is a purpose-built care home with attractive landscaped gardens, set in the lovely village of Langley Park, 5 miles west of Durham city centre and 18 miles from Newcastle. Kingsway is a warm friendly environment offering… Read more about Kingsway Nursing Home
- Care Provided
- Permanent Care
- Respite Care
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Younger Adult Care
- Learning Disability Care
- Physical Disability
- Mental Health Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- Alcohol / Drug Misuse
- 42 Rooms
- from £1,295 / week
Advinia Healthcare Ltd Reviews in Durham (27)
9.1
Advinia Healthcare Ltd has a Group Review Score of 9.1 (9.079) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Advinia Healthcare Ltd must have a Review Score.
Review of
Kingsway Nursing Home
from Roy C (Partner of Resident) published on 9 February 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the first day of my partner being admitted she has had the care and attention we had hoped for. I must have met all the staff during my frequent visits and I have experienced 1st class courtesy and care each time. We are delighted how my partner has settled in and long may it continue.
Reply from Paul Lawson, Head of Sales and Marketing at Kingsway Nursing HomeThank-you very much for sharing your positive experience at Kingsway. Best wishes
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Review of
Kingsway Nursing Home
from Catherine F (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has advancing Alzheimer's and we moved her into Kingsway mid December . It was very emotional and choosing a nursing home was not an easy decision but she needed more advanced care .
The most important thing to me was kindness for my mum and staff that care and know her nuances well .
Kingsway
The most important thing to me was kindness for my mum and staff that care and know her nuances well .
Kingsway
staff fundamentally care deeply about their patients , they are always there to help and will support where they can with anything you ask.
Their staff are committed and genuinely know their patients , it's not a different staff member every week !
I'm very pleased by the level of hygiene too, always a mop out and her room is keep very clean .
The nursing care is very professional , everything is assessed and checked . I feel so relieved knowing my mum is in safe , kind and experienced hands .
Visiting is so pleasant and most of all my mum seems content .
Incredible people doing a very difficult , challenging job . Thank you
Their staff are committed and genuinely know their patients , it's not a different staff member every week !
I'm very pleased by the level of hygiene too, always a mop out and her room is keep very clean .
The nursing care is very professional , everything is assessed and checked . I feel so relieved knowing my mum is in safe , kind and experienced hands .
Visiting is so pleasant and most of all my mum seems content .
Incredible people doing a very difficult , challenging job . Thank you
Reply from Catherine Ellison, Care Manager at Kingsway Nursing HomeHello Catherine,
We really appreciate the feedback and thank you for making the time to give us such a lovely review. I look forward to sharing it with my colleagues.
Kind regards
Catherine
We really appreciate the feedback and thank you for making the time to give us such a lovely review. I look forward to sharing it with my colleagues.
Kind regards
Catherine
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Review of
Kingsway Nursing Home
from Rhiannon H (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our mum has high level nursing care needs, the staff at Kingsway are brilliant with her and with us. They have always been genuinely supportive and caring towards our mum, and have gone out of their way to ensure the care is specific to our mums needs. The consistency of staff is very important, our
mum responds better to this and it also means they have up to date and informed knowledge of mum's care. The nursing and care standards are very high and we feel confident that our mum is being looked after properly and in a way which is specific to her and her needs. Staff have gone out of their way to be with mum at certain times accompanying and visiting her in hospital too, this means a lot to us and in ensuring mum feels safe as she has got to know them. This also showed us that the staff genuinely care.
Reply from Catherine Ellison, Care Manager at Kingsway Nursing HomeHello Rhiannon.
We truly appreciate the feedback and thank you for taking the time to give us a review. I look forward to sharing it with my colleagues on Monday.
Kind regards
Catherine
We truly appreciate the feedback and thank you for taking the time to give us a review. I look forward to sharing it with my colleagues on Monday.
Kind regards
Catherine
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Review of
Kingsway Nursing Home
from Jayne A (Sister of Resident) published on 13 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The overall care for my sister has been amazing. She is end of life and is very happy and settled. My sister wishes to end her life there. All staff and management are also very understanding of my feelings and always enquire regarding how I am doing.
Reply from Paul Lawson, National Sales Manager at Kingsway Nursing HomeThank you very much for your review and kind words. Best wishes.
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Review of
Kingsway Nursing Home
from Moira A (Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am treated very well, the staff are great.
I can't thank the staff for all they do for me.
I can't thank the staff for all they do for me.
Reply from Steve Robson, Manager at Kingsway Nursing HomeThank you very much for the great review. It is very much appreciated.
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Review of
Kingsway Nursing Home
from E T (Sister of Resident) published on 8 November 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My brother has been in this care home for several years. I feel he is very settled her and quite happy. The staff are always on hand and are very caring. Most recently he had a fall, I was notified of this straight away which I very much appreciated. Although he doesn't leave his room, he is happy listening
to the radio and looks forward to my visits.
Reply from Steve Robson, Manager at Kingsway Nursing HomeThank You for your compliments. We very much appreciate you taking the time to write a review.
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Review of
Kingsway Nursing Home
from Patricia A (Wife of Resident) published on 18 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff care, no resident is pressured into doing something they don't want. Staff are aware if my husband is having a lie-in, he is not disturbed and is offered breakfast when he awakes whatever time it is. He is encouraged to join in with activities and talk to other residents. The meals are varied
and balanced, I have never heard my husband complain about the food and they always look good to me. A selection of drinks are served morning and afternoon but if my husband wants more and is thirsty he just needs to ask. I am confident that he is well looked after. Laundry is constant and bed changes done frequently. I can go in to see him any time I wish. All the staff at Kingsway help to make my husband's stay as pleasant as possible, understanding his dementia and his needs. Kingsway telephone me of any problems and what they are doing to solve them. I am kept up to date. I am very satisfied with my husband's care.
Reply from Steve Robson, Manager at Kingsway Nursing HomeThank you so much for your very kind and informative review.
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Review of
Kingsway Nursing Home
from P S (Nephew of Resident) published on 17 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My uncle was moved here from another care home and it was the best move we made. The care and dignity he received was excellent. The staff are kind and caring and kept us informed when we were unable to visit. Their compassion and professionalism in his final days were especially comforting to all the
family. Thank you.
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Review of
Kingsway Nursing Home
from C P (Daughter of Resident) published on 11 September 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot visit very often as I live four hours away. I do make a point of arriving unannounced and have always found my mother to be well looked after. The staff there are very caring. I am also always informed if she is unwell or has had any falls and what treatment, if any, was needed. Overall I am
very happy with the service and feel she is safe and excellently cared for.
Reply from Jude Goode, Manager at Kingsway Nursing HomeThank you for your comments. It is our pleasure and privilege to care for your mother.
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Review of
Kingsway Nursing Home
from P B (Sister of Resident) published on 10 September 2019 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The management and staff at Kingsway have a good understanding of how to deal with my brother's mental health problems. They are always cheerful, kind and caring and I feel confident he is being well looked after and treated with dignity and respect. I am kept fully informed of any problems and what
is being done to resolve them.
Reply from Jude Goode, Manager at Kingsway Nursing HomeThank you for your review. Your brother is very much part of our Kingsway family and it is our privilege to provide him with care and support.
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Review of
Kingsway Nursing Home
from J R (Wife of Resident) published on 4 September 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband has been in Kingsway just over 4 years with alcohol-related brain damage. I have seen the care and support given to him and myself and daughter. The staff keep me well informed about his care and I cannot thank them enough, as I am aware he can be difficult at times. If it wasn't for Kingsway
he wouldn't be here today, and I am so grateful and cannot thank the team enough.
Reply from Jude Goode, Manager at Kingsway Nursing HomeThank you Joy, you and your husband are a part of our Kingsway family and it is our pleasure to support you all.
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Review of
Kingsway Nursing Home
from A M (Brother of Resident) published on 2 September 2019 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have found management and staff to be helpful, friendly and available to answer any questions asked of them. The rooms and facilities are clean and easily accessible.
Meals are hot and well cooked.
Meals are hot and well cooked.
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Review of
Kingsway Nursing Home
from Dorothy T (Wife of Resident) published on 29 August 2019 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My husband will not be the easiest person to care for but I am more than happy that he is at Kingsway. After the experience of other care homes, this is definitely the right place for him. The open environment is more suitable for his changeable moods and the staff and management are extremely caring
and sympathetic to his needs.
Reply from Jude Goode, Manager at Kingsway Nursing HomeThank you for your kind words. Your husband is very much part of the Kingsway family. It is our pleasure and privilege to care for him.
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Review of
Kingsway Nursing Home
from Patricia A (Sister of Resident) published on 29 August 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This was our first visit to Kingsway - without exception the staff members we came across were helpful, clearly very caring, and professional. The reason for our visit was our brother's 60th birthday - members of the team had decorated his room with banners and balloons and bought an extremely thoughtful
present. I was so impressed with everything, and in spite of his multiple issues, he is clearly very well cared for here.
Reply from Jude Goode, Manager at Kingsway Nursing HomeThank you for your kind review. Your brother is part of the Kingsway family and it is our pleasure to provide him with good quality care and support.
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Review of
Kingsway Nursing Home
from Peter H (Brother of Resident) published on 28 August 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is the first time I have visited my elder brother at this care home. He has been in numerous similar care homes during his adult life.
This is by far the most professional, friendly, caring and understanding home that I have experienced.
I cannot thank and praise the staff enough for their diligence
This is by far the most professional, friendly, caring and understanding home that I have experienced.
I cannot thank and praise the staff enough for their diligence
and passion.
Reply from Jude Goode, Manager at Kingsway Nursing HomeThank you for your kind review. It is our pleasure to care for your brother. He is very much part of the Kingsway family.
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Review of
Kingsway Nursing Home
from John T (Brother of Resident) published on 28 August 2019 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My sister entered Kingsway four years ago with very difficult care needs, within weeks her mood improved along with some of her health problems. She has been well cared for and appears to be happy living there. I would recommend Kingsway to anyone considering staying there.
Reply from Jude Goode, Manager at Kingsway Nursing HomeMany thanks for your kind review. It is our pleasure to provide care and support to your sister - she is very much a part of the Kingsway family.
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Review of
Kingsway Nursing Home
from Nicola M (Daughter of Resident) published on 17 April 2018 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since moving my mum to Kingsway Nursing Home I have found the care to be outstanding. She has only been here a short while but the difference in her is immense. Everything she needs has been put into place immediately. The staff are always on hand and happy to spend time with her doing small tasks or
sitting talking to her. They are a great support to the family. Fantastic!!
Reply from Jude Goode, Manager at Kingsway Nursing HomeThank you for your lovely kind review. It is our pleasure and privilege to provide care and support to you Mum.
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Review of
Kingsway Nursing Home
from Stephen R (Resident) published on 13 December 2017 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Happy with everything.
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Review of
Kingsway Nursing Home
from Lorna T (Resident) published on 13 December 2017 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Love us all here. Wouldn't want to go anywhere else.
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Review of
Kingsway Nursing Home
from Linda W (Daughter of Resident) published on 22 June 2017 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been a resident for 6 months at Kingsway and has received an excellent level of care.
Staff are very committed and observant as well as dedicated.
I am confident that my mother is receiving as much attention as she requires.
I am always informed of any issues.
Staff are very committed and observant as well as dedicated.
I am confident that my mother is receiving as much attention as she requires.
I am always informed of any issues.
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Awards / Recognitions (3)
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