Advinia Healthcare Ltd in London | 3 Care Homes

Review of
Roseacres Residential Care Home
from Anne-Marie T (Wife of Resident) published on 3 March 2026 Submitted via Website • Report

Overall Experience

My husband is very settled here. The care home is very cosy, friendly. Residents are mostly together and therefore not isolated, which is very good for my husband, TV and music always playing. The staff are always on hand, very caring and friendly. Meals are good, lovely garden for residents in the

summer months.

Reply from Paul Lawson, Head of Sales and Marketing at Roseacres Residential Care HomeThank-you so much for your lovely review. We are delighted that your dear husband is so settled and content and grateful that you have taken the time to share your positive experience. Best wishes.

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Review of
Roseacres Residential Care Home
from A N (Daughter of Resident) published on 26 February 2026 Submitted via Postal Card • Report

Overall Experience

I would like to express my sincere appreciation for the outstanding care and leadership at Roseacres Residential Home. The staff are truly exceptional, kind, warm, patient and attentive at all times. They treat the residents with dignity and warmth, always going the extra mile to make them feel comfortable

and secure in their environment. Any questions or concerns are handled promptly and thoughtful. It is clear that they set a high standard, creating a welcoming, safe and respectful environment for everyone and this gives us peace of mind.

Reply from The Manager, Home Manager at Roseacres Residential Care HomeThank you so much for your very kind and thoughtful feedback.
Your comments about our staff going the extra mile and responding promptly and thoughtfully to any questions or concerns mean a great deal to us. We are committed to maintaining high standards of care and creating a safe, welcoming and supportive environment for all residents and their families.
Knowing that this gives you peace of mind is the greatest reassurance we could ask for. Thank you again for your trust and recommendation.
Glynis and the Roseacres Team

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Review of
Roseacres Residential Care Home
from C F (Daughter of Resident) published on 25 February 2026 Submitted via Postal Card • Report

Overall Experience

In the years my mother has been in the care home, I've found that staff and care to be outstanding. Could not have found a better home. The care is above and beyond. Nothing is too much. I can't praise them enough. The food is excellent and the activities are great.
The only tiny thing - the home

could do with a slight update. Totally happy with this home and would fully recommend Roseacres.
The management are so wonderful and trustworthy.

Reply from The Manager, Home Manager at Roseacres Residential Care HomeThank you for your review. Your trust in us and your recommendation mean more than you know. It is a privilege to care for your mother, and we are grateful to have such supportive families as part of the Roseacres community.
Thank you as well for your honest comment regarding the home needing a slight update. We genuinely value constructive feedback, and we continue to look at ways we can improve the environment for our residents and families.
With warmest thanks,
Glynis and the Roseacres Team

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Review of
Priory Residential Home Ltd
from William F (Son of Resident) published on 12 February 2026 Submitted via Website • Report

Overall Experience

My Mum has been a resident at The Priory for just over 2 years now. The level of care and attention that she receives is first class. She has settled in perfectly, made friends and loves the staff.
I have a great working relationship with the management and her carers. They keep me fully informed of

any concerns and I am very confident that all her needs are met in a professional and caring way.
I have no hesitation recommending The Priory to anyone considering it.

Reply from Paul Lawson, Head of Sales and Marketing at Priory Residential Home LtdThank-you so much for sharing your positive experience at The Priory and we are delighted that your dear mum is doing so well. Best wishes

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Review of
Cloisters Care Home
from Donna T (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

My mum is terribly unwell with demetia. She displays very difficult behaviours but the staff here have been amazing and im so happy with how they are treating mum and her behaviours. So friendly and lrofessional. It was also amazing to be able to have xmas dinner with my mum and the layout, food and

surrounding were amazing and the staff outstanding

Reply from Paul Lawson, Head of Sales and Marketing at Cloisters Care HomeThank-you so much for your review. We are really glad that you enjoyed spending Christmas with your dear mum and we all send our very best wishes to you and the family.

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Review of
Priory Residential Home Ltd
from Jennifer T (Great-Niece of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

Very welcoming and helpful.Room is bright, staff very friendly
Office staff have been helpful despite poor communication from other family members who are supposed to organise.
Jean isn't keen to mix but she is encouraged to do so.

Reply from Paul Lawson, Head of Sales and Marketing at Priory Residential Home LtdThank-you for your review and we send our very best wishes

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Review of
Priory Residential Home Ltd
from Jacqueline L (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

A great home from home and a lovely team looking after mum and the dinners are delicious.
I'm very happy that mum has made friends with other residents, staff and visitors
The home is very clean and friendly.

Reply from Paul Lawson, Head of Sales and Marketing at Priory Residential Home LtdThank-you very much for sharing your positive experience and it's fantastic that your mum is enjoying spending time with her friends. Best wishes

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Review of
Roseacres Residential Care Home
from John C (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

My mother has been a resident at Roseacres for approx 5 years. The quality of care she reiceives is first class, and is shown love and respect. I am kept in touch by the management if her medication changes, or if they have conerns about changes in her health. I have complete confidence in my mums care

at Roseacres.

Reply from The Manager, Home Manager at Roseacres Residential Care HomeThank you so much for your kind and thoughtful feedback. We are truly grateful for your continued trust in Roseacres over the past five years.

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Review of
Roseacres Residential Care Home
from Dionne C (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report

Overall Experience

My dad is a resident at Roseacres and I couldn't be happier with the care he receives. He is genuinely happy there and very well looked after. The staff are friendly, kind, and clearly know him well, which gives our family great peace of mind. They always take the time to chat with him and make him

feel comfortable and valued.
The home has a lovely, welcoming atmosphere and it's clear that the residents are treated with dignity and respect. We're so grateful to the whole team at Roseacres for everything they do.
Highly recommended

Reply from The Manager, Home Manager at Roseacres Residential Care HomeThank you so much for your kind and thoughtful feedback. Knowing that our residents feel comfortable, valued, and treated with dignity is at the heart of everything we do, and your words mean a great deal to our whole team. I will be sure to share your lovely comments with the staff, who will be very encouraged by your appreciation.

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Review of
Roseacres Residential Care Home
from Darryl P (Son of Resident) published on 9 January 2026 Submitted via Postal Card • Report

Overall Experience

Great, helpful and professional staff. Great management. All round good experience.

Reply from The Manager, Home Manager at Roseacres Residential Care HomeThank you very much for taking the time to share such a positive review and for awarding five stars across all areas.
We are delighted to hear that you found our staff to be helpful and that your overall experience met your expectations.
Most importantly, thank you for placing your trust in us to look after your mum. It is a responsibility we take very seriously, and feedback like yours reassures us that our approach to person-centred, compassionate care is making a positive difference.
On behalf of the whole team, thank you again for your support and appreciation.

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Review of
Priory Residential Home Ltd
from Martin P (Son of Resident) published on 18 December 2025 Submitted via Website • Report

Overall Experience

Really happy as the care team and staff are absolutely fantastic I cannot emphasise enough how happy I am with the Priory and how they have welcomed my Mum in which has made this very difficult transition of mum going into Residential care so much easier
I cannot praise the staff highly enough as I

know my Mum will be very well looked after in this lovely home

Reply from Paul Lawson, Head of Sales and Marketing at Priory Residential Home LtdThank-you so much for your lovely review and we are delighted that you and are so happy with The Priory and that your dear mum is doing so well. Best wishes.

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Review of
Priory Residential Home Ltd
from J S (Wife of Resident) published on 4 November 2025 Submitted via Website • Report

Overall Experience

After a shaky start, down to my husband, not the home, he settled in well. I phoned every day and spoke to different members of staff who were all very kind and happy for me to call and give a report on his welfare.

Reply from Paul Lawson, Head of Sales and Marketing at Priory Residential Home LtdWe are verry grateful for your review and feedback. It's great to see your dear husband making such great progress and truly feeling at home in The Priory. Best wishes.

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Review of
Roseacres Residential Care Home
from F C (Wife of Resident) published on 30 September 2025 Submitted via Postal Card • Report

Overall Experience

My husband has been in this care home (Roseacres N20 9DZ) for over a year (14 months) and our experience has been very good so far. The atmosphere is very pleasant and reassuring, this is the feeling I got when I first visited the care home while searching for a suitable care home for my husband who

was diagnosed with Alzheimer's dementia in 2021. What ticked the boxes, I had then, when selecting this care home is confirmed daily, as I visit my husband every day. The staff are friendly, polite, professional, caring, understanding and do everything to keep the residents comfortable and happy. The manager and her assistant are approachable and caring (like the carers) about residents and visitors. The food is very good, an excellent chef who makes sure her cooked food is well consumed by residents. The place is kept clean. My husband is treated well with dignity and understanding. Moreover, he has been showing signs of improvement with verbal and non verbal communication, which is great, after having lost the language. When I asked a professor about this improvement, her answer was "This means he is being well looked after", indeed very true by family, friends and carers who treat him with respect and compassion. I cannot thank them enough for their hard work.

Reply from Paul Lawson, Head of Sales and Marketing at Roseacres Residential Care HomeThank-you so much for your review and for sharing your positive experience. We are thrilled that your dear husband is making these little improvements and that you are so reassured that he is being well cared for. Best wishes.

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Review of
Priory Residential Home Ltd
from Mark H (Brother of Resident) published on 5 September 2025 Submitted via Website • Report

Overall Experience

Always been made welcome. Friendly & cooperative. Staff keep me in touch of any needs or requirements for the resident. Room is decent condition. Facilities are clean and comfortable. Clothes are cleaned regularly.

Reply from Paul Lawson, National Sales Manager at Priory Residential Home LtdThank-you for your review and we are delighted to hear that you feel so welcome and part of the family at The Priory, Best wishes

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Review of
Priory Residential Home Ltd
from D W (Son of Resident) published on 22 August 2025 Submitted via Website • Report

Overall Experience

Firstly everyone is so Welcoming, so Helpful & Great with my Dad whether it's a basic carer or manager they've all been so helpful & personal with my Dad's needs and i couldn't wish for more.
Thank you so much
Regards

Reply from Paul Lawson, National Sales Manager at Priory Residential Home LtdWe really appreciate your review and kind words of praise for the team. We are thrilled that you are so pleased with the care and service your dad receives at The Priory. Best wishes

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Review of
Roseacres Residential Care Home
from A F (Son of Resident) published on 22 August 2025 Submitted via Postal Card • Report

Overall Experience

My mother was a resident here for 4 - 5 years and was very well looked after. We visited regularly, once a week and spent time in her room (lovely room) and in the garden and went for a walk. But I especially wanted to say the end of life care was exceptional. We were informed every set of the way.

Mum was very peaceful and comfortable at the end and this made the process so much easier for us. Thank you to management and staff you were all wonderful.

Reply from Glynis Larsen, Home Manager at Roseacres Residential Care HomeThank you so much for your kind and heartfelt words. It was a privilege to care for your mum over the years and to share in those special moments with your family. We're especially touched to know that you felt supported and informed during her final days. Providing peaceful, dignified end-of-life care is something we hold very close to our hearts, and knowing it made a difference to your family means the world to our team. Your gratitude has been shared with all staff, and we send our warmest wishes to you and your family. Thank you for trusting us. - With love and appreciation, The Roseacres Team

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Review of
Priory Residential Home Ltd
from Robert W (Brother of Resident) published on 15 August 2025 Submitted via Website • Report

Overall Experience

Excellent service throughout staff very patient and caring in every aspect above and beyond .My brother seems so relaxed every visit I make speaks very highly about his care nothing is to much to make him comfortable

Reply from Paul Lawson, National Sales Manager at Priory Residential Home LtdWe are delighted that your brother is so happy at The Priory and thank-you very much for sharing his positive experience. Best wishes.

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Review of
Priory Residential Home Ltd
from Janet M (Friend of Resident) published on 14 August 2025 Submitted via Website • Report

Overall Experience

i am a very close friend of the family so have been involved from the start.
the home were so very welcoming and the staff felt like family at a very early stage. We asked our friend (the resident) did he want to come home he replied no its nice and peaceful here ..the staff are lovely. That was

enough for my friend (wife) to know. Its her i feel im looking after now and not her husband.
Highly recommend The Priory

Reply from Paul Lawson, National Sales Manager at Priory Residential Home LtdThank-you so much for your review and recommendation. Best wishes

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Review of
Priory Residential Home Ltd
from A W (Wife of Resident) published on 14 August 2025 Submitted via Website • Report

Overall Experience

My husband went 2wks ago for respite has been very happy a n d settled quickly myself his wife feels redundant and missing him dreadfully when I said how do you feel about staying as I'm now finding it to hard to manage you at home he said as long as your OK I would love to stay here it's very peaceful

I don't need to come home as you can image for months of struggling to look after him I needn't have lost so many tears & heartache but pleased I'm only grieving for myself & not him .

Reply from Paul Lawson, National Sales Manager at Priory Residential Home LtdThank-you so much for your sharing your experience and whilst we are delighted that your dear husband has settled in so well we would also like to reassure you that our door is always open and so should he stay with us long term you are more than welcome to visit at any time and be part of the big family at The Priory. Feel free to pop into the reception office and we can discuss how we can assist you during this difficult transition. We are here to help! Best wishes.

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Review of
Cloisters Care Home
from Maurice L (Friend of Resident) published on 6 August 2025 Submitted via Postal Card • Report

Overall Experience

When I first came here I was shown every amenity and service that is provided by friendly, helpful and respectful staff. I could see that anyone staying here would be looked after comprehensively supported by the facilities available. The staff attitude was enthusiastic and caring which was encouraged

by the manager. Overall you can feel confident that any patient living here would be safe and well looked after.

Reply from Paul Lawson, National Sales Manager at Cloisters Care HomeThank-you so much for sharing your positive experience at Cloisters Care Home. We will pass on your kind comments to the staff team who will be thrilled to be praised so highly. Best wishes

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Care Homes Owned by Advinia Healthcare Ltd in London

Advinia Healthcare Ltd Locations in London (3)

Advinia Healthcare Ltd Reviews in London (176)

Roseacres Residential Care Home

Roseacres Residential Care Home

Roseacres Residential Care Home

Priory Residential Home Ltd

Cloisters Care Home

Priory Residential Home Ltd

Priory Residential Home Ltd

Roseacres Residential Care Home

Roseacres Residential Care Home

Roseacres Residential Care Home

Priory Residential Home Ltd

Priory Residential Home Ltd

Roseacres Residential Care Home

Priory Residential Home Ltd

Priory Residential Home Ltd

Roseacres Residential Care Home

Priory Residential Home Ltd

Priory Residential Home Ltd

Priory Residential Home Ltd

Cloisters Care Home

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