Care Home Owned by Advinia Healthcare Ltd in Norfolk

It's nice to see that efforts are made to keep the residents entertained with various activities in particular the pet visits always bring joy, I see lots of smiley faces in the photo's.

There's always something going on to keep them engaged, active, and social - from creative sessions to group games and events. It's wonderful to see my aunt and uncle involved and enjoying themselves in such a supportive environment. I would definitely recommend Woodstock Care Home to other families looking for a safe, warm, and engaging place for their loved ones.

sometimes in very trying circumstances. I know my Relatives have settled there because of the unwavering Support the Staff give to them. Everything they need or want is catered to.
From a Relatives point of view it means that I can rest easy in the knowledge that they are being cared for as if they were the Carers own Relatives it is very comforting. So a big thankyou to everyone you have made my life a lot easier.

and skilled job they have, caring for people with dementia, but they do it well, and with a smile.

The building does look dated but is kept clean. Rooms are the same, dated but clean. I cannot comment or the food not having tried it myself. Security is OK for residents. The chances of a resident working out the door code is low. I would prefer to see a swipe card and pin code system mitigate against this risk.

engage with the residents and there is a notice board displaying activities throughout the week.
I understand that the manager is making changes to the gardens in time for the warmer weather when the residents can sit outside, however at the moment this is work in progress and some lovely plants and trees have been removed to make way for the new design. The gardens and those areas which have been left for wildlife are a haven for birds, butterflies and other wildlife.
My ratings for Woodstock are based on my experience of fortnightly visits. I have virtually no contact with management, hence my one star rating.

buzzer for help, can be over 30 minutes before a carer comes which is not satisfactory as she cannot weight bear and has been occasionally forgotten for her meals.

to decline, participate or watch, thus allowing everyone a chance to have life-enhancing experiences and things to look forward to on a daily basis. There is always a feeling of positivity in the home and most importantly each day brings something to live for. Thank you to all the dedicated staff.

with Mum's needs, and also for our visits.
Woodstock provides a clean environment with excellent food, all freshly prepared on-site to cater for every taste. Mum had her own room, with en-suite facilities, personal items and furniture welcomed.
Lots of activities were available, regular and well organised to involve all those who wished to join in. Singers, live bands, and amazing animal visits that Mum enjoyed so much.
Woodstock always kept us informed and updated on Mum's situation as she settled into new surroundings.
We wish to express our heartfelt thanks to all at Woodstock, truly a great team of caring and compassionate people.

the year. Mum has been very happy since she moved into the home. It’s a huge relief to know that mum is being taken care of by kind and professional staff.

Thank you so much.

attention if needed and always keep me informed. I am always welcomed when visiting and get regular updates on how mum is. Mum's dementia coupled with her sometimes quite severe anxiety can be distressing for her but the lovely staff are always there for her with their kindness and care to alleviate her worries. Nothing is too much trouble for the staff, they are just a wonderful group of dedicated caters. Mum enjoys the activities and loves to see dogs when they visit. She always tells me how she loves the staff and how kind they are. Thank you Woodstock Care Home.

offered in her own home, the staff at Woodstock came to the rescue and welcomed my mum as a resident. When Mum closed that door on her home for the last time, my heart was in pieces. Then I pulled up in my car outside Woodstock to be greeted by a member of staff almost running to the car saying “we have really missed you” I knew then that I had made the right choice and done best by my mum.
I am sure that particular member of staff and all the staff at Woodstock may not truly understand how much their genuine care and that greeting on that day meant to me. Since being at Woodstock the care Mum has and is receiving is outstanding. Woodstock staff go above and beyond.
Thank you to all.

me as well as a home for dad. The food is good and plentiful, the only criticism I'd have is they need more staff but we all know about shortages across the sector in the UK. Well done to all the staff at Woodstock, and thank you.

food smells very nice and Mum says she enjoys it. Plenty of cups of tea and coffee.
The home always smells nice and fresh, (no bad odours) which is pleasant when visiting.
They have activities each day of which Mum enjoys singing the most. Because of Covid, they haven’t been able to have people come into the home to entertain the residents very much but I know they will as soon as they can because before Covid they had regular entertainment from outside the home.
As for Mum’s personal needs, she is always clean and fresh, with clean clothes on each day. The carers are very attentive and cheerful and all seem happy in their work.

to the best of their abilities and are always very helpful with updates when you phone them. Most of the staff have been there as long as my friend has and we know each other by name, which is a testament to the home as staff turnover is low.
I would say that when I visit my friend is always comfortable, clean and appears well looked after. He has had regular podiatry visits throughout Covid, although he did look like Einstein for a while until he got his hair cut!
I know he is well fed as we always talk about how much he enjoyed his cooked breakfast and have a guess at what is for lunch.