Advinia Healthcare Ltd in Greater Manchester | 4 Care Homes

Review of
Burrswood Care Home
from A K (Sister of Resident) published on 5 March 2026 Submitted via Website • Report

Overall Experience

I wanted to say how fabulous the whole team are on Crompton unit , my brother resides there and has been physically poorly and hospitalised for almost 4 weeks, on returning they couldn't have been more welcoming, in his words " I felt like a celebrity on returning" the care they give is second

to none and always with a smile , nothing is ever too much trouble, they kept in touch at all times
So THANK YOU for all your hard work , it doesn't go unnoticed

Reply from Jennifer Masbate, Home Manager at Burrswood Care HomeWe are very proud of the compassion and dedication of the staff in Crompton. I am pleased that they didn't fail in ensuring you and your brother felt supported while he was in the hospital. They've always tried to outdo themselves by providing that sense of belonging and warmth is exactly what we strive for every day. I will be sure to share your praise with everyone on the unit-it means the world to them. Thank you for recognizing their hard work.

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Review of
Bedford Care Home
from Gloria G (Daughter of Resident) published on 4 March 2026 Submitted via Postal Card • Report

Overall Experience

My Mum has been very happy since she moved in here. She always says the staff and all the residents here are lovely I am also very pleased with Astley staff and residents

Reply from Paul Lawson, Head of Sales and Marketing at Bedford Care HomeThank-you very much for sharing your positive experience. Best wishes

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Review of
Bedford Care Home
from Megan G (Granddaughter of Resident) published on 4 March 2026 Submitted via Postal Card • Report

Overall Experience

The residents always seem so happy and well looked after. The staff are very welcoming and loving towards the tenants and its always a joy to see everyone. Very blessed that they are in such a lovely place.

Reply from Paul Lawson, Head of Sales and Marketing at Bedford Care HomeThank-you very much for sharing your positive experience. Best wishes

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Review of
Bedford Care Home
from Patricia R (Wife of Resident) published on 2 March 2026 Submitted via Postal Card • Report

Overall Experience

My husband is on Lilford. All the staff are very caring and do a marvellous job, I would recommend Lilford to anyone.
He has been there for two years now. Every resident is treated with care and respect. I can ring any time if needed and can visit any time.
He couldn't be in a better place.

Reply from Paul Lawson, Head of Sales and Marketing at Bedford Care HomeThank-you very much for your positive feedback. Best wishes

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Review of
Bedford Care Home
from Mike M (Husband of Resident) published on 2 March 2026 Submitted via Postal Card • Report

Overall Experience

Liz has been in Lilford since late December. Her first night in another unit I found the staff spent more time on their mobile phones than engaging with the residents. In Lilford the staff are first class always mixing, talking and helping the residents. My only concern is that the residents seem to

share clothes as Liz's have been missing on a number of times for several days.
I am more than happy that Liz is settled gets on well with the staff and other residents. If asked I would recommend Lilford to anyone

Reply from Paul Lawson, Head of Sales and Marketing at Bedford Care HomeThank-you so much for your lovely review. We are delighted that Liz is so settled and content and grateful that you have taken the time to share your positive experience. We do like to inform families that the hand-held devices staff use are PCS tools which record resident's daily interactions, food and fluid intake, routines etc. They resemble mobile phones which can cause confusion but if you ask the staff they will share with you how they work. Unfortunately when residents are living with dementia clothing items do get misplaced or picked up by mistake, we like to think that they will make their way back to their owners and for that reason recommend expensive jewellery or accessories are not brought into the home as they are precious and sentimental and should be kept somewhere safe. However if there are any specific items that have gone missing please let us know and we will do our utmost to retrieve them. Best wishes.

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Review of
Bedford Care Home
from V L (Daughter of Resident) published on 24 February 2026 Submitted via Website • Report

Overall Experience

My dad is well looked after. I feel like there is a better presence in Lilford house and my Dad is more looked after. I've noticed he's a lot cleaner here and the carers are more passionate. He's been a bit happier but still with the odd days feeling down. Carers seem to be less in the office here and

more out being proactive. We appreciate the care and passion within Lilford and it means a lot to all of us.

Reply from Paul Lawson, Head of Sales and Marketing at Bedford Care HomeThank-you so much for your review and feedback. We are thrilled that your dad is doing so well in Lilford House and will pass on your kind comments to the team. Best wishes

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Review of
Burrswood Care Home
from Jayne B (Daughter of Resident) published on 24 February 2026 Submitted via Postal Card • Report

Overall Experience

Our mum was looked after with care & dignity and end of life care was so careing and with love.

Reply from Jennifer Masbate, Home Manager at Burrswood Care HomeThank you so much for your kind words, Jayne. It means the world to know that she felt that love and peace. She deserved nothing less than to be surrounded by care and dignity, and I'm so grateful we could provide that for her together.

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Review of
Bedford Care Home
from David M (Son of Resident) published on 20 February 2026 Submitted via Postal Card • Report

Overall Experience

Visited my mum, whilst there, the man who does the activities was there. He asked if anyone wanted and instrament as it was music time. He sang songs to which residents all joined in, which was good to see, my mum remembering the words to the songs. The man doing the activities was really good with

the residents, he was caring, encouraging and respectful to which they responded.

Reply from Paul Lawson, Head of Sales and Marketing at Bedford Care HomeThank-you for your review and we are delighted that you enjoyed our musical activities and sing-song! Best wishes

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Review of
Bedford Care Home
from K B (Granddaughter of Resident) published on 19 February 2026 Submitted via Postal Card • Report

Overall Experience

The staff go above and beyond to care for the residents needs and assit relatives if and when needed

Reply from Paul Lawson, Head of Sales and Marketing at Bedford Care HomeThank-you very much for sharing your positive experience at Bedford Care Home. Best wishes

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Review of
Bedford Care Home
from J O (Husband of Resident) published on 17 February 2026 Submitted via Postal Card • Report

Overall Experience

Whilst I would not fill a review in as I am either to critical or to soft, from what I have seen the staff are firm but friendly with patients. Their is as with anywhere these a shortage of staff, and my pet hate is how long it takes staff to answer the door when visiting.

Reply from Joanne Fishwick, Home Manager at Bedford Care HomeThank you for taking the time to share your honest feedback with us - we really appreciate you doing so. It's lovely to hear that you've found our staff to be both firm and friendly in their approach, as maintaining kindness alongside good care standards is very important to us.
We also acknowledge your comments regarding staffing levels and the wait time when arriving to visit. We understand how frustrating this can be and are continually working to improve responsiveness while ensuring residents remain safe and well cared for. Your feedback helps us identify where we can do better, and we will certainly take it on board.
Thank you again for sharing your experience with us. Your comments are valued and help us continue to improve our service.

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Review of
Bedford Care Home
from Jeanette H (Wife of Resident) published on 17 February 2026 Submitted via Postal Card • Report

Overall Experience

I am very happy with the care that my husband has received so far from the nurses and care staff at Bedford (Beech House). His health and physical needs are always tended to and the doctor called recently and blood tests etc have done.
The room is always clean and tidy and his clothes always washed

and hanging in his wardrobe. All in all an excellent nursing home that is very suitable for my husbands needs!

Reply from Joanne Fishwick, Home Manager at Bedford Care HomeDear Jeanette,
Thank you so much for taking the time to share such a positive and detailed review of your husband's care at Bedford (Beech House). We're delighted to hear that his health and physical needs are always well attended to, and that you've felt reassured by the medical support he has received.
It's also lovely to know that his room is kept clean and tidy and that his personal belongings and clothing are cared for so thoughtfully - we know how important the small details are in making a place feel like home.
Your kind words about our nurses and care staff mean a great deal to us, and I will be sure to pass your feedback on to the team. Thank you for trusting us with your husband's care and for recommending our home so highly.

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Review of
Bedford Care Home
from Harry T (Resident) assisted by family/friend published on 17 February 2026 Submitted via Postal Card • Report

Overall Experience

My experience has been very good and the staff are very friendly and helpful. I enjoy my time here.

Reply from Joanne Fishwick, Home Manager at Bedford Care HomeThank you very much for sharing your experience with us. We're delighted to hear that you've been enjoying your time here and that you've found our staff to be friendly and helpful - that's exactly the kind of environment we aim to create for all our residents.
It's wonderful to know that you feel well supported and comfortable, and we truly appreciate you taking the time to let us know how we're doing. Please also pass on our thanks to Pat for helping with the submission.
Your feedback means a great deal to the whole team.

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Review of
Bedford Care Home
from Robert H (Resident) published on 17 February 2026 Submitted via Postal Card • Report

Overall Experience

I never expected to be a resident within a care setting, however I arrived as a vulnerable adult who could not stand or walk and with no knowledge of anyone, friend or family, I have recovered regain mobility and a secure safe and warm setting with no cares or worries, and now understand & appreciate

first hand what a fantastic facility is offered by the care secor. money can't buy good care and staff are worth waiting in gold.

Reply from Joanne Fishwick, Home Manager at Bedford Care HomeThank you so much for sharing your journey with us. Your words are incredibly moving, and we're truly honoured to have supported you during such an important time in your recovery.
Hearing that you arrived feeling vulnerable and have since regained your mobility, confidence, and sense of security means everything to our team. Providing a safe, warm, and caring environment where residents can feel supported and free from worry is exactly what we strive for every day.
Your kind comments about our staff and the care provided are deeply appreciated - they will be so proud to know the positive impact they've had on your life. As you so rightly said, great care is priceless, and your feedback is the highest compliment we could receive.
Thank you again for trusting us and for taking the time to share your experience.

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Review of
Bedford Care Home
from S R (Respite Resident) published on 17 February 2026 Submitted via Postal Card • Report

Overall Experience

Satisfactory

Reply from Joanne Fishwick, Home Manager at Bedford Care HomeThank you for taking the time to share your feedback with us. We're pleased to know that your experience with us was satisfactory and that you felt supported during your stay.
We always aim to provide the highest standard of care and a comfortable, welcoming environment for everyone who stays with us. If there is ever anything we can do to improve your experience further, we would be very happy to listen and learn from your suggestions.
Thank you again for your time and for choosing our home for your respite care.

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Review of
Bedford Care Home
from Bernadette B (Daughter of Resident) published on 17 February 2026 Submitted via Postal Card • Report

Overall Experience

Staff are caring and excellent atmosphere made feel welcome and loving.

Reply from Joanne Fishwick, Home Manager at Bedford Care HomeDear Bernadette,
Thank you so much for your kind words. We're delighted to hear that you've experienced such a caring atmosphere and that you've felt welcomed and supported when visiting.
Creating a loving, positive environment for both residents and their families is at the heart of what we do, so your feedback truly means a great deal to us. I will be sure to share your comments with the team - they will be very encouraged by your praise.
Thank you again for taking the time to share your experience.

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Review of
Bedford Care Home
from John H (Son of Resident) published on 17 February 2026 Submitted via Postal Card • Report

Overall Experience

Bedford,
The staff on Astley ward are excellent. they are empathetic, caring and helpful I cannot express how this helps knowing that mum is safe and happy.
It is a lovely warm place with great staff.

Reply from Joanne Fishwick, Home Manager at Bedford Care HomeThank you so much for taking the time to write such a kind review about Astley Ward. We're delighted to hear that you've found our staff to be empathetic, caring, and helpful - knowing that your mum feels safe and happy is exactly what we strive for every day.
Your lovely comments about the warm and welcoming atmosphere mean a great deal to us, and I will be sure to pass your praise on to the team on Astley Ward. Feedback like yours is incredibly encouraging and reminds us why we do what we do.
Thank you again for trusting us with your mum's care and for sharing your experience.

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Review of
Bedford Care Home
from M C (Wife of Resident) published on 17 February 2026 Submitted via Postal Card • Report

Overall Experience

Not been coming here long but my finding of Pennington House is good so far all staff are very helpful and kind to me when I visit I like to talk with all residents. Drinks are always offered with kindness. Alway smells very pleasant and very clean at all times rooms are clean and fresh. Residents seems

happy

Reply from Joanne Fishwick, Home Manager at Bedford Care HomeThank you so much for sharing your lovely first impressions of Pennington House. We're really pleased to hear that you've felt welcomed and supported by our team, and that the staff have been kind and helpful during your visits.
It's wonderful to know that you've noticed how clean and fresh the home is, and that residents appear happy and comfortable - that's exactly the environment we strive to create every day. We're also glad you've enjoyed the small touches, like drinks being offered with kindness, which we know can make a big difference.
Thank you again for taking the time to leave such thoughtful feedback. It means a great deal to our whole team.

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Review of
Bedford Care Home
from Pamela L (Daughter of Resident) published on 17 February 2026 Submitted via Postal Card • Report

Overall Experience

My mum is on the Lilford unit and she is taken care of by the wonderful staff on that unit. I can not praise the staff on this unit enough. I certainly wouldn't hesitate if I had another family member needing their services.

Reply from Joanne Fishwick, Home Manager at Bedford Care HomeThank you so much for your incredibly kind words about the Lilford Unit. It truly means a great deal to us that you feel your mum is being so well cared for.
I will be sure to share your praise with the team - they are deeply committed to providing compassionate, person-centred care, and your comments will mean the world to them. Knowing that you would feel confident placing another family member in our care is one of the highest compliments we could receive.
Thank you for taking the time to share your experience and for trusting us with your mum's care.

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Review of
Bedford Care Home
from J G (Resident) published on 17 February 2026 Submitted via Postal Card • Report

Overall Experience

Basically good. As I am in a wheelchair some of the facilities are beyond my reach, taps, door threshold (extension) tissues.

Reply from Joanne Fishwick, Home Manager at Bedford Care HomeThank you very much for sharing your experience with us.
We're pleased to hear that you feel positively about your overall care, cleanliness, and the way you are treated with dignity - those are things we take great pride in. Your kind comments about our staff and support mean a lot to the whole team.
We also truly appreciate you highlighting the accessibility challenges you've experienced. Your feedback about the taps, door thresholds, and tissue placement is extremely helpful, and we're already reviewing these areas to see what improvements can be made to better support residents who use wheelchairs. Making our home comfortable and accessible for everyone is very important to us.
Thank you again for taking the time to let us know your thoughts. Your feedback helps us continue to improve the care and environment we provide.

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Review of
Bedford Care Home
from A S (Resident) published on 17 February 2026 Submitted via Postal Card • Report

Overall Experience

Very friendly and welcoming. The food is very good. All the staff are brilliant. Rooms are very clean and warm. Washroom and showers very clean.

Reply from Joanne Fishwick, Home Manager at Bedford Care HomeThank you so much for taking the time to share your kind feedback with us.
We're delighted to hear that you've found our home friendly and welcoming, and that you're enjoying the food, cleanliness, and comfort of your room. Your lovely comments about our staff mean a great deal to us - they work incredibly hard every day to make sure residents feel safe, respected, and well cared for.
It's wonderful to know that you feel treated with dignity and that our facilities and services are meeting your expectations. Your feedback truly encourages the whole team and helps us continue providing the best possible care.
Thank you again for your support and for being part of our community.

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Care Homes Owned by Advinia Healthcare Ltd in Greater Manchester

Advinia Healthcare Ltd Locations in Greater Manchester (4)

Advinia Healthcare Ltd Reviews in Greater Manchester (318)

Burrswood Care Home

Bedford Care Home

Bedford Care Home

Bedford Care Home

Bedford Care Home

Bedford Care Home

Burrswood Care Home

Bedford Care Home

Bedford Care Home

Bedford Care Home

Bedford Care Home

Bedford Care Home

Bedford Care Home

Bedford Care Home

Bedford Care Home

Bedford Care Home

Bedford Care Home

Bedford Care Home

Bedford Care Home

Bedford Care Home

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