Care Homes Owned by Charing Healthcare Ltd in Kent

Staff always call if there's any issues with mum..

I would recommend this care home to anyone.

What can I say, waited four months for a room to become available and well worth waiting. After looking at other care homes and three recommendations from relatives whose family members had resided at Charing house we knew that this was the home for our brother.

From the management staff, to the girls who look after the residents and the receptionists, cleaners etc what can I say - they are wonderful and look after my brother with utmost respect, empathy but most of all kindness and thoughtfulness nothing being to much trouble would recommend Charing house over and over again.

Once again a big thank on behalf of Barry and all the family xx

Mandy

Finding Blair Park was a godsend for my father and for our family. Blair park is one big happy family, who truly care for all their residents they look after. My father had the good fortune to become part of this. The care and attentiveness given to him until he passed away was exemplary. He was always well dressed, his room always clean and tidy, staff keeping him safe, sitting with him and giving him reassurance meant the world. It was always nice to see residents encouraged to sit together in the communal dining area with staff singing and smiling, music playing encouraging them to eat. We were always well informed by phone, text if there were any concerns, all staff and management were very approachable to talk to. To the very end, the care and love my father received meant everything and we will be forever grateful.

Moving mum to a care home was the hardest decision I've ever made, but I was immediately put at ease with the care and love the staff show the residents. They are so patient and kind and I've witnessed real bonds that give you a feel that Park View is one big family.

I would highly recommend this home.

My dad has been living at Charing House for several years and from day one I've been so happy we chose them. It's modern, well maintained and clean. All the staff carers, housekeepers etc. are exceptional and give there all whilst looking after my dad and others living there. The chefs have always cooked great meals for him with lots of choice being offered and lots of teas and coffees are offered throughout the day.

We have been very impressed with the care the staff at Hillbeck have given our mum. They obviously know all the residents well and ensure that their needs are consistently met. Alongside the day to day personal care it includes lots of super activities to keep the residents engaged and stimulated. As a family we have been made to feel very welcome when we visit. There are also several events during the year where friends and family are invited to celebrate with their loved one. A recent example of this was the Summer Party. It was great to see how happy the residents were and it was clear to see just how much all the staff care for them.

My experience of The Oast so far has been very positive. My Mums care is being handled well and if there are any issues I am contacted straight away. The meals look appetising with a good selection to choose from and her room is kept clean and presentable.

There is not much I can say. Only, the placing of the ratings means that it must be a very, very good care home.

We would recommend Rosewood when anyone is making the difficult decisions when placing a loved one in care.

All the staff have treated my mum with the upmost respect and have provided great care to her since she has been at Blair Park. There are plenty of entertainers which come into Blair Park to perform for everyone which is great as my mum has always enjoyed listening to the songs and the facilities around the home are well suited for someone her age.

my mum has received such excellent care since being at Hillbeck. The staff have always put her comfort and dignity first with no requests every being a problem, they are fantastic. My mum loves the food, the outdoor area is spacious and her clothes are looked after well.

A friend recommended Park View to me and my family for my mum following a relative of theirs being at the care home and we are very grateful they did. The home is clean and tidy and the staff are great. The manager has been very supportive through the moving in process and at putting our minds at ease with how my mum has settled in and there is a nice range of activities that take place on a daily basis.

I and my family feel extremely fortunate that our mum is at Charing House. At first we didn't know what to expect as we have never had a family member go into a care home, however it became apparent very quickly that she was being looking after well. There is a very homely feel to Charing House and the layout of her bedroom and bathroom suits her well and the staff encourage her to take part in the activities and entertainment arranged.

Everyone at Hillbeck are kind helpful and really do care for the residents, it feels like a family atmosphere and from what I can see everyone is valued. Nothing is too much trouble for the staff and the residents are offered plenty of fun and entertainment or quiet time if that's what they prefer. The food is lovely and home cooked and there is always a cuppa available. Everyone seems genuinely happy. Our family member settled very quickly and this I feel is due to the care, support and attention given equally to everyone as everyone is made to feel involved,

We moved our father into Rosewood as it was becoming apparent that he wasn't able to look after himself at home alone. We have never regretted it, from day one all the staff have shown nothing but kindness and respect towards him and have looked after him like one of their own. The food is great and there and plenty of drinks and snacks offered throughout the day

Mum moved into Blair Park in July 25 & I've found the care home to be quite ideal, it's clean, tidy & importantly to me, they have a really great team of friendly, caring & helpful staff. There are lots of fun activities & outings to occupy residents, mum has made some nice friends, has a nice en suite room, is well kempt & eats well. With my experience, I can wholeheartedly recommend!

Thank you Team Oast, you are the real reason that your care home is so highly regarded.

Park View have taken exceptional care of my mum. The staff are very kind and friendly, whenever I visit I've always seen the staff being polite a curious to my mum and others living their. The standard of food is good with there being plenty of variety and the management team are always visible and have also been a great support to myself.