Maria Mallaband Care Group Ltd in Ayrshire | 2 Care Homes

Review of
Glennie House Care Home
from Agnes M (Wife of Resident) published on 25 August 2025 Submitted via Postal Card • Report

Overall Experience

The carers dont communicate enough with relatives. Washing residents clothes is a shambles. My husbands clothes were always going missing and still is. I take them home now.

Reply from Jenny Karimlar, Home Manager at Glennie House Care Home

Thank you for taking the time to leave this review and also to discuss your feedback on the phone.We have shared your feedback with the staff team as well as you and your husband's preferences and hope that this will help improve your experience going forward.Please do not hesitate to speak with me if you have any further issues.

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Review of
Glennie House Care Home
from Robert S (Son of Resident) published on 25 August 2025 Submitted via Postal Card • Report

Overall Experience

The dedication and support and help from everyone at Glennie House, staff and management, has been fantastic. Our mother would not be here with us but for the care and love from all in Boswell. Even before she had her accident, she has settled in here great.

Reply from Jenny Karimlar, Home Manager at Glennie House Care Home

Thank you very much for the kind review, we will pass this on to our team.

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Review of
Creggan Bahn Court
from Peter M (Power of Attorney of Resident) published on 14 July 2025 Submitted via Website • Report

Overall Experience

My lifelong friend was a resident in Creggan Bahn for 20 months having been unable to continue in her own home due to dementia and it's attendant problems.. With the outstanding care she received whilst a resident she improved immensely being encouraged to eat regularly, receiving medication timeously

and engaging in many stimulating activities to help her achieve a safe and undoubted extension to her life .The care and individual attention to their residents is apparent from the moment you enter the premises. The staff were exceptional at every level and every need attended to. As her Power of attorney, I had the difficult decision to make for her safety and well-being and the choice of Creggan Bahn more than met that requirement. This is a welcoming haven as a feeling of goodwill and kindness permeates throughout , My friend received end of life care in a loving and dignified manner and my wife and I could not have got through these difficult times without the support of everyone.

Reply from Lyndsay Henderson, Deputy Manager at Creggan Bahn Court

Thank you so much for taking the time to leave such a lovely review of Creggan Bahn Court. It was a privilige to provide care and support to yourfriend, and we are glad we could fulfil you and your wife's expectations through such a difficult time. We are extremely grateful for your kind words, and we will pass on this review to all staff who were privileged enough to care for your lovely friend.

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Review of
Glennie House Care Home
from David S (Husband of Resident) published on 16 June 2025 Submitted via Postal Card • Report

Overall Experience

The staff are very good. Look after patients and visitors, nothing is a problem.

Reply from Jenny Karimlar, Home Manager at Glennie House Care Home

Thank you very much for the kind review, we will pass this on to our team.

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Review of
Creggan Bahn Court
from Mary C (Daughter of Resident) published on 9 June 2025 Submitted via Website • Report

Overall Experience

My mum spent her last year in Creggan Bahn. And what a very happy year it was. The staff from manager to domestic are absolutely top notch. For both residents and visitors (meringues and a cup of tea anyone). Making the decision to put my mum into a care home was the hardest one I've ever made. However,

from the very start, I knew we had made the right choice in Creggan Bahn. It felt like home, with the staff as extended family. I think for Mum, we became her second family, with staff being her first. Even in her final hours, the care given to my mum, myself and other family was phenomenal. I would highly recommend anyone making the decision we did, just over a year ago, should have this place at the top of their list. Would give more stars, if I could. Thank you all.

Reply from Samantha Baxter-Hendren, Home Manager at Creggan Bahn Court

Thank you for your lovely feedback. It is heartening to know that we had such a positive impact on your mum and your family.

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Review of
Creggan Bahn Court
from N J (Daughter of Resident) published on 2 June 2025 Submitted via Website • Report

Overall Experience

My mother has now been a resident in Creggan Bahn Court for 18 months and, without doubt, I can highly recommend the Care and Nursing care that she has received - to the point that both her mental and physical health appear to be better than when she was laterally living at home.
Prior to choosing

a Nursing Home, relatives have a huge fear that they are making the right decision because some homes have received a bad press - this is definitely not the situation with Creggan Bahn.
I have never had any grievances, and if I have any questions or queries, they are dealt with straight away and nothing is too much trouble.
All the staff from top to bottom are very personable, friendly, kind, caring and helpful.
To conclude, Creggan Bahn is a fantastic place to live out the sunset of your life - in luxury with good food and home comforts and with a first class Medical Team who can attend to all your needs.

Reply from Samantha Baxter-Hendren, Home Manager at Creggan Bahn Court

We are delighted to hear such positive feedback - thank you for your wonderful review!

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Review of
Creggan Bahn Court
from Margarette C (Daughter of Resident) published on 14 May 2025 Submitted via Website • Report

Overall Experience

I have to say that I had reservations about my Mum going into Creggan Bahn as it was so big, I was frightened she would get "lost" as she was more or less confined to bed. I could not have been more wrong. From the very beginning, Mum was so well cared for and, despite having advanced Alzheimer's, she

very quickly settled and knew that she was very safe there. She trusted the staff implicitly and they very much became her family, who loved her in return. As well as looking after Mum so well, the staff also looked after those of us who had been caring for Mum up until that point, right to the very end. I cannot speak highly enough of the staff, from domestic staff right up to managers. The staff are the epitome of the word care. Words cannot express my heartfelt gratitude towards them all. I cannot recommend this care home and staff highly enough. If I could have given 10 stars, I would

Reply from Samantha Baxter-Hendren, Home Manager at Creggan Bahn Court

Thank you for your lovely review. Receiving such positive feedback is wonderful, it reinforces all the wonderful reasons why we love the job that we do! It was a privilege to provide care and support to your Mum over the last year, and to get to know her wonderful family.

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Review of
Creggan Bahn Court
from Tom C (Son of Resident) published on 14 May 2025 Submitted via Website • Report

Overall Experience

My Mum had advanced alzheimers and when she could no longer be cared for in her own home, we had to look for a care home to look after her. Words can never express how thankful I am to have found a home like Creggan Bahn. From the first time I visited the home I could tell it was a happy and welcoming

place to be.
My Mum spent just over a year in Creggan Bahn and the care, companionship, fun (banter) and friendship that mum and all her family received was first class. All the staff, and I really do mean all the staff, are excellent and every time I stepped in the front door to visit Mum I felt as if I was going into my extended family home.
At the end of Mum's life, the care, nursing, compassion and support that Mum and her family received was beyond expectation and very gratefully received.
Putting a loved one into a care home is a massive decision for most families but if you find yourself in this position then I couldn't give a higher recommendation than Creggan Bahn Court.

Reply from Samantha Baxter-Hendren, Home Manager at Creggan Bahn Court

Thank you for your lovely review. It makes our hearts happy that your Mum experienced care, compassion, companionship, and last, but not least, banter! We are truly honoured to have been given the opportunity to care for your Mum, and thankful that we could provide your family with the reassurances, which I'm sure you needed when choosing a care home.

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Review of
Creggan Bahn Court
from A C (Granddaughter of Resident) published on 14 May 2025 Submitted via Website • Report

Overall Experience

I couldn't have asked for a better care home for my Granny. Creggan Bahn is a wonderful, secure and clean care home where my Granny thrived. Their kind and caring staff are their biggest asset, if I could give more than 5 stars for care and support from their staff I would, they treated my Granny as

a family member which put our minds at ease, as well as being kind and supportive to family members whenever we went to visit - thank you.

Reply from Samantha Baxter-Hendren, Home Manager at Creggan Bahn Court

Thank you for your lovely review. To hear the feedback that you felt your Granny thrived in Creggan Bahn is wonderful! It's great to know that the service we provide can achieve the positive outcomes that you have described, not only for those living with us, but for their loved ones too.

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Review of
Creggan Bahn Court
from Siobhan A (Granddaughter of Resident) published on 2 May 2025 Submitted via Website • Report

Overall Experience

I could not have wished for a more loving and caring home for my grannie. The last year has been very difficult for our family.... But not for grannie. She was so comfortable and well cared for. They treated her lovingly and respectfully, they became part of our family. Their care didnt stop with grannie,

there was always caring ear, shoulder to lean on or a good cup of tea when things seemed tough.

This care home is second to none.

Reply from Samantha Baxter-Hendren, Home Manager at Creggan Bahn Court

Thanks for your lovely review. We were honoured to have the opportunity to provide care and support to your grannie. As an extension of this care, we also got the opportunity to know your wonderful family.

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Review of
Glennie House Care Home
from John G (Son of Resident) published on 7 March 2025 Submitted via Postal Card • Report

Overall Experience

Mum was only in the care home for a few months before passing away. All of the staff are excellent and kept us advised of Mum's condition on an ongoing basis.
The nurses were very professional and showed a lot of empathy at a very difficult time and made our family feel at ease.

Reply from Jenny Karimlar, Home Manager at Glennie House Care Home

Thank you for your kind review, we will pass this on to our team as they will appreciate your kind words.

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Review of
Glennie House Care Home
from Helen W (Daughter of Resident) published on 6 February 2025 Submitted via Postal Card • Report

Overall Experience

Since September 2024 our mother has been cared for at Glennie House Care Home. The staff are very friendly and make a huge effort to ensure our mother is healthy and happy. We are very grateful for the care and treatment that she has received during her stay. Excellent facilities and excellent staff.

Reply from Jenny Karimlar, Home Manager at Glennie House Care Home

Thank you very much for your lovely review, we will pass this on to the rest of our team as they will appreciate your kind words.

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Review of
Creggan Bahn Court
from Maureen L (Daughter of Resident) published on 24 January 2025 Submitted via Website • Report

Overall Experience

The standard of palliative care at Creggan Bahn is excellent. My mother's needs were anticipated and addressed by the in-house nurses without having to wait for district nurses to arrive. The basic nursing care provided by carers was second to none allowing my mother to have a peaceful and dignified

death. I can't thank staff enough.

Reply from Samantha Baxter-Hendren, Home Manager at Creggan Bahn Court

Thank you for taking the time to leave this wonderful feedback. I will share this with our team.

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Review of
Glennie House Care Home
from Fiona M (Daughter of Resident) published on 19 November 2024 Submitted via Postal Card • Report

Overall Experience

My dad had the best care at Glennie House. Every member of staff showed him care, compassion, and love and nothing was ever too much trouble. The dignity that my dad was given when he passed was so kind. The care that all my dad's family was given will never be forgotten. I will always be grateful to

everyone at Glennie for making my dad happy.

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Review of
Creggan Bahn Court
from F F (Respite Resident) published on 11 November 2024 Submitted via Postal Card • Report

Overall Experience

Very well looked after, had a very big operation on bowel in September. Spent three weeks at Creggan Bahn. My husband has been there for nearly two years.

Reply from Samantha Baxter-Hendren, Home Manager at Creggan Bahn Court

Thank you for taking the time to leave this lovely review about Creggan Bahn Court. We are glad that we could support you through a difficult time, and delighted that your stay with us helped you back to good health! We look forward to thanking you in person during your regular visits to see your husband.

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Review of
Creggan Bahn Court
from Anne K (Daughter of Resident) published on 4 November 2024 Submitted via Postal Card • Report

Overall Experience

My dad has been in Creggan Bahn Court for 17 months. He is very well cared for and is happy with his care. One area of improvement would be to stimulate dad more. He loves doing crosswords, playing cards and watching football and cricket on TV. Unfortunately, he no longer does his Herald crossword or

read his daily newspaper. It would be great if he could spend more time with able residents.

Reply from Samantha Baxter-Hendren, Home Manager at Creggan Bahn Court

Thank you for taking the time to leave feedback. We have a varied lifestyle programme each day and all residents are offered the opportunity to participate. We continually obtain feedback on our lifestyle provision through our resident meetings, care reviews and resident of the day process to ensure that our lifestyle programme is tailored to meet the residents' needs and preferences. We can revisit with your father to try and identify if there is anything else that he would like to see on our weekly lifestyle planner.

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Review of
Creggan Bahn Court
from David K (Son of Resident) published on 17 October 2024 Submitted via Website • Report

Overall Experience

Our mum moved into Creggan Bahn Court around 3 years ago and very sadly passed away last month. Mum had always very much valued her independence so after a series of falls, hospital stays and becoming wheelchair bound, it was tough for her to give up this independence for full time care. It definitely

took time and a few bumps in the road to adjust to a new life dependent on others for just about every basic need. But the care mum received was excellent. However I am almost lost for words to describe just how exceptional the nursing staff were towards the end of mum's life. They made sure mum was always pain free and at the end peaceful and very comfortable. I'm sure most people - as indeed I - had rarely thought about what 'end of life' actually means. All I can say is, you want the kind of experience, expertise and loving care this nursing team devote to you at the end. Their support of us as a family and the care, tenderness and concern for my mum still brings a lump to my throat.

Reply from Samantha Baxter-Hendren, Home Manager at Creggan Bahn Court

Thank you for taking the time to review our service and providing this wonderful feedback. It was a pleasure and a privilege caring for mother.

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Review of
Glennie House Care Home
from C L (Daughter of Resident) published on 11 October 2024 Submitted via Postal Card • Report

Overall Experience

My dad spent two weeks at Glennie House for respite care. As a family, we had no idea how to approach or organise anything concerning care homes but the staff at Glennie House were just so helpful and friendly. My dad's stay was comfortable and he enjoyed the company of the staff and the food! The respite

care provided the 24-hour care that Dad needed at that time. Nothing is too much trouble at Glennie House and the minute we walked through the door we felt welcome and relaxed. A very positive experience. Thank you.

Reply from Jenny, Home Manager at Glennie House Care Home

Thank you for the kind review, it was a pleasure meeting you all.

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Review of
Glennie House Care Home
from Melanie S (Daughter of Resident) published on 3 October 2024 Submitted via Website • Report

Overall Experience

My father was here for five months, after being discharged from hospital his care was good and the staff are professional and caring. The management is approachable and interested. We only moved him as a place became available nearer to home.

Reply from Jenny, Home Manager at Glennie House Care Home

Thank you very much for your review, hope dad is doing well. You are welcome to visit for some tea cakes anytime.

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Review of
Glennie House Care Home
from W M (Son of Resident) published on 3 October 2024 Submitted via Postal Card • Report

Overall Experience

This is the happiest I have seen my mum since my dad passed.

Reply from Jenny, Home Manager at Glennie House Care Home

Thank you for taking the time to leave this kind review.

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Care Homes Owned by Maria Mallaband Care Group Ltd in Ayrshire

Maria Mallaband Care Group Ltd Locations in Ayrshire (2)

Maria Mallaband Care Group Ltd Reviews in Ayrshire (113)

Glennie House Care Home

Glennie House Care Home

Creggan Bahn Court

Glennie House Care Home

Creggan Bahn Court

Creggan Bahn Court

Creggan Bahn Court

Creggan Bahn Court

Creggan Bahn Court

Creggan Bahn Court

Glennie House Care Home

Glennie House Care Home

Creggan Bahn Court

Glennie House Care Home

Creggan Bahn Court

Creggan Bahn Court

Creggan Bahn Court

Glennie House Care Home

Glennie House Care Home

Glennie House Care Home

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