Maria Mallaband Care Group Ltd in Bedfordshire | 1 Care Home

Review of
Bentley Grange Care Home
from P F (Son of Resident) published on 23 December 2025 Submitted via Website • Report

Overall Experience

It is a wonderful place for my mum to be. Amazing staff and care so far. The communication between staff is very good and they all seem to know mum and what was happening for her. She needed to press her buzzer more often when she first arrived following her very recent operation but it was answered

quickly and with a friendly smile, she had nothing but praise for the way they interacted with her and neither do I. The management seems to be attentive and available to residents, staff and family when needed. Mum has been here a few weeks now and has put on weight and is getting stronger by the day. It's meeting all her needs and ours. She recently went to the Christmas tree festival and really enjoyed being out and about. Thanks Bentley Grange for giving me back a feeling of relaxation, knowing she is with you has taken away the stress and the relaxed atmosphere you have created is fabulous.

Reply from Shweta Mendon, Home Manager at Bentley Grange Care HomeThank you so much for sharing your incredibly positive and detailed review of Bentley Grange Care Home. Your feedback provides wonderful insight into your mum's experience and the peace of mind it has given you and your family. We deeply appreciate you taking the time to share your experience.
We are delighted to hear that you consider Bentley Grange a wonderful place for your mum. The entire team strives to create a supportive and caring environment. We take great pride in the fact that the amazing staff and care have met your expectations so far.
Thank you again for your comments and for recognising the dedication of everyone here at Bentley Grange.

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Review of
Bentley Grange Care Home
from J S (Daughter of Resident) published on 18 December 2025 Submitted via Website • Report

Overall Experience

The team at Bentley Grange (Biddenham) are fantastic. It is clear that they are deeply caring people who really get involved in resident's lives.

Support is provided to families who are often going through difficult times and emotions can run high but the team are clearly experienced at supporting

families and helping them understand what can be achieved.

The individual rooms and the wider set of spaces available for residents and families are pristine, extensive and also very welcoming.

Thank you to every single person who has supported my father and family during a very hard few months.

Reply from Shweta Mendon, Home Manager at Bentley Grange Care HomeThank you so much for taking the time to share such a thoughtful and generous review. Your kind words mean a great deal to the whole team at Bentley Grange.
Supporting residents and their families through difficult and emotional times is something we take very seriously, and it is truly rewarding to know that our care, guidance and compassion made a positive difference to you and your father during such a challenging period.
We are also pleased that you found the environment welcoming and the facilities to be of such a high standard, as creating a comfortable and supportive setting for residents and their loved ones is incredibly important to us.

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Review of
Bentley Grange Care Home
from Jacqui S (Daughter of Resident) published on 10 November 2025 Submitted via Website • Report

Overall Experience

From the moment we contacted Bentley Grange we knew this was a special place. Our mum was welcomed when she went for some respite care, but very quickly she needed more care and support. The entire team were exceptional , the care, the compassion, the dignity and the friendship she received was so genuine

and made such a difference both to mum and all our family. Sadly mum passed away at the home, she was supported by the entire team as were we, her two daughters. The Bentley Grange Team are like a family, they always welcomed you when we visited mum, they always had time to help even when under pressure. It was so obvious that the entire team wanted to help and make a difference to everyone that was a resident.
The facilities and the rooms are also exceptional, so much light, so clean, bathrooms with space, beautiful decor, this also made such a difference when someone is having to give up their independence and their own home.
A sanctuary of calm , care and compassion

Reply from Shweta Mendon, Home Manager at Bentley Grange Care HomeThank you for taking the time to write this lovely review at such a difficult time for you and your family.
The staff take immense pride in creating a genuine, family-like environment for all residents and their families, and knowing this made such a difference to both your mother and your family means a great deal to us.
Your kind words have been shared with the entire team, as feedback like this is invaluable and helps acknowledge their hard work and dedication.
You will always be welcome at Bentley Grange, but please reach out if there is anything else the team or I can do for in the future.

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Review of
Bentley Grange Care Home
from Sam H (Grandson of Resident) published on 6 October 2025 Submitted via Website • Report

Overall Experience

My gran was at Bentley Grange for over 9 months from early 2025 and has recently left.
The individual facilities there, and the communal facilities are of such a high standard, you would be happy to go abroad and have facilities close to that level.
As well as bedroom/bathroom spaces being state of

the art, the coffee bar, hair salon, cinema, garden spaces, dining areas are beautifully designed and upkept.
The staff make the place, from the housekeepers and admin staff to the nurses and catering teams, nothing was too small for the team to do for Gran throughout her stay.
They were welcoming of us visiting, including when we brought two young kids and other family members have also on occasion brought their dog in too.
Whilst Gran didnt go on any of them, the care home organise and facilitate a range of external trips and visits, which is great for the residents to be able to attend activities outside of the home. This is supplemented by the activities delivered on site too by the team

Reply from Shweta Mendon, Home Manager at Bentley Grange Care HomeThank you for taking the time to share such a kind review about your gran's time with us at Bentley Grange. We are delighted to hear that both she and your family had such a positive experience during her stay. It means a great deal to our team to know that the facilities, activities, and care we provide helped your gran feel comfortable, supported, and valued. We are especially pleased that you and your family felt welcomed during visits. Your kind words about our staff are very much appreciated and will be shared with the whole team. Thank you again for your comments and for recognising everyone here at Bentley Grange. We wish you and your family all the very best.

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Review of
Bentley Grange Care Home
from J S (Son of Resident) published on 3 October 2025 Submitted via Website • Report

Overall Experience

Bentley Grange Care Home is nothing short of exceptional, offering warmth, professionalism and genuine care from the moment you arrive. The staff are consistently attentive, compassionate and go above and beyond, creating an atmosphere where every resident feels respected, valued and truly at home.

The environment itself is stunning - modern, immaculate and thoughtfully designed - with spacious en-suite rooms, many with private patios, and inviting public spaces including elegant restaurants, welcoming lounges, a quiet library, beautifully landscaped gardens and even a rooftop terrace. My dad is very well looked after and cared for, I wouldn't hesitate to recommend it.

Reply from Shweta Mendon, Home Manager at Bentley Grange Care HomeThank you so much for your wonderful feedback. We are delighted to hear how happy you are with the care and support your dad is receiving at Bentley Grange. Our team take great pride in creating a warm, welcoming, and safe environment where every resident feels valued and at home. It means so much to know that the facilities, activities, and care provided are making such a positive difference. I will share your kind words with the whole team - they will be thrilled to know their hard work and dedication are recognised and appreciated.

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Review of
Bentley Grange Care Home
from Joan A (Respite Resident) published on 18 September 2025 Submitted via Postal Card • Report

Overall Experience

My husband and I have recently been in Bentley Grange, Biddenham, one as a resident and one for respite. It is a beautifully appointed Care Home and the staff deserve the highest praise for the care they give, for their friendliness, their kindness and their attention to detail. It is without doubt

the best run and happieste Care Home to spend time in.

Reply from Shweta Mendon, Home Manager at Bentley Grange Care HomeThank you Joan for taking the time to share your kind words about Bentley Grange. We are delighted to hear that you had such a positive experience with us, and it was truly a privilege to care for both you and your husband. Knowing that our care, kindness, and attention to detail made a difference during your stay means so much to the whole team.We are very proud of our home and our dedicated staff, and your praise will be shared with them - they will be thrilled to know their efforts are so valued and appreciated. We are so pleased you found Bentley Grange to be a happy and welcoming place.

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Review of
Bentley Grange Care Home
from K W (Daughter of Resident) published on 11 September 2025 Submitted via Website • Report

Overall Experience

My mother arrived in Bentley Grange from hospital on end of life care. The staff looked after her very well and I was comforted to know that she was getting the best care she could for her remaining days. The staff were friendly and attentive and I would have no hesitation in recommending Bentley

Grange to care for a loved one.

Reply from Shweta Mendon, Home Manager at Bentley Grange Care HomeThank you for taking the time to leave us a review and share the experience that you and your mother had at Bentley Grange. We are pleased to hear you felt your mother was receiving the best possible care during her time at the home. Your kind words about our staff mean a great deal to the whole team. They take great pride in creating a warm, welcoming environment where residents and families feel supported and cared for, so your recognition of their dedication is very much appreciated.

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Review of
Bentley Grange Care Home
from Sarah B (Niece of Resident) published on 10 September 2025 Submitted via Website • Report

Overall Experience

My aunt has been a resident of Bentley Grange care home for over 12 months. During this time as a dementia resident she has flourished in the care of this dedicated team of staff and the management. She enjoys the meals, which she personally chooses from a menu everyday, has put on weight (which was

much needed as she had become malnourished). She has become far more engaged with her family and surroundings. She is treated with kindness, respect, dignity and care, always clean and well presented. She is included in the many social activities provided by a dedicated team, including a recent daytrip to the seaside. The home, her property and her room are always immaculately kept I am very grateful for the hard work of the staff, their kindness and the positive and safe environment. I would not hesiate in recommending this care home, I cannot find fault, my aunts placement here has been a blessing, for her and our peace of mind.

Reply from Sheweta Mendon, Home Manager at Bentley Grange Care HomeThank you so much for your wonderful feedback about Bentley Grange. We are truly delighted to hear how well your aunt has settled with us and that she is enjoying the social activities and engagement, which are so important for her wellbeing.Your kind words about our staff mean a great deal to the whole team. They take great pride in creating a warm, welcoming environment where residents and families feel supported and cared for, so your recognition of their dedication is very much appreciated.It is a privilege to care for your aunt and to see the positive impact her time with us is having. Thank you again for your thoughtful comments and for placing your trust in Bentley Grange.

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Review of
Bentley Grange Care Home
from Sonia K (Wife of Resident) published on 4 September 2025 Submitted via Website • Report

Overall Experience

I cannot recommend Bentley Grange Care Home highly enough. The staff are kind, friendly, supportive and incredibly attentive, not only towards residents but also to families. There is a genuine sense of warmth, kindness and care as soon as you walk through the door; staff are cheerful and helpful and

nothing is too much trouble. My husband, who has dementia, has been at Bentley Grange for six months and is benefiting from the socialisation and varied programme of activities which have vastly improved his wellbeing and cognitive abilities. Bentley Grange is more like a 5-star luxury hotel than a care home and I cannot praise the manager and staff highly enough. Thank you!

Reply from Shweta Mendon, Home Manager at Bentley Grange Care HomeThank you so much for your wonderful feedback about Bentley Grange. We are truly delighted to hear how well your husband has settled with us and that he is enjoying the social activities and engagement, which are so important for wellbeing.Your kind words about our staff mean a great deal to the whole team. They take great pride in creating a warm, welcoming environment where residents and families feel supported and cared for, so your recognition of their dedication is very much appreciated.It is a privilege to care for your husband and to see the positive impact his time with us is having. Thank you again for your thoughtful comments and for placing your trust in Bentley Grange.

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Review of
Bentley Grange Care Home
from C O (Daughter-in-law of Resident) published on 18 August 2025 Submitted via Postal Card • Report

Overall Experience

Bentley Grange was carefully selected for my father in law for respite & future care. We chose this care home for the wonderful standard of environment & cleanliness. We fully informed of the care we provide at home & the needs required by my father in law. No care plan was share & don't believe his

needs have been met - support with personal care, assistance with meals (cutting of food) very disappointed that we were not happy for the cost of £1800 per week.

Reply from Shweta Mendon, Home Manager at Bentley Grange Care HomeThank you for taking the time to leave your feedback regarding your father-in-law's recent stay. We are pleased to hear that you chose Bentley Grange for its environment and cleanliness, and we appreciate your recognition of those standards. We are, however, sorry to learn that your experience did not meet your expectations, and we take your concerns seriously.Our priority is always the wellbeing, dignity and comfort of every resident and we regret that you felt aspects of your father-in-law's care fell short. We would like to reassure you that all residents have a care plan in place, tailored to their individual needs and we are sorry if this was not communicated clearly to you. We also appreciate your comments about personal care and mealtime assistance and have reviewed this with our team.We value open communication with families and would welcome the opportunity to discuss your concerns directly so we can better understand your experience and address them fully.

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Review of
Bentley Grange Care Home
from Harkamal S (Brother of Resident) published on 18 August 2025 Submitted via Website • Report

Overall Experience

Beautiful Care Home . The manager had made my sister very welcome along with all the friendly staff. The admission has made my family & friends very relieved that my sister is in good hands and is very well looked after.
Thank you .

Reply from Shweta Mendon, Home Manager at Bentley Grange Care HomeThank you so much for your lovely words. We're so pleased to hear that your sister felt so welcome and that you and your family feel reassured she is in good hands. It truly means a lot to our whole team to know that our care and efforts are making a positive difference. We will continue to work hard every day to maintain the high standards you've experienced and ensure your sister feels safe, valued, and at home here.

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Review of
Bentley Grange Care Home
from Lesley C (Daughter of Resident) published on 22 April 2025 Submitted via Postal Card • Report

Overall Experience

The staff were always kinds caring and on the ball. Sometimes an exhausting visit, there was always a drink and snack on hand to boost my visit. The facilities are absolutely amazing. The management were always happy to discuss issues, ideas or just chat. The cleanliness was top notch. I miss the staff

and their support v. much.

Reply from Ashley Ross, Customer Relationship Manager at Bentley Grange Care HomeThank you for taking the time to leave such a lovely review of Bentley Grange. We were delighted to care for your mum during her stay and we all hope that she has settled back in at home. You will always be welcome at Bentley Grange if you want to pop back for a drink and a chat! We will pass this on to the wider team as I am sure they will appreciate your kind words.

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Review of
Bentley Grange Care Home
from J G (Daughter of Resident) published on 6 March 2025 Submitted via Website • Report

Overall Experience

My Dad was living at Bentley Grange for the last three weeks of his life in December and we really couldn't have asked for a better place for Dad to be in his last weeks. The care he received was exceptional, from every member of staff at the home. Unfortunately my Dad wasn't able to make use of a lot

of the wonderful facilities, but his bedroom was so homely and cosy, and he was very comfortable here. His grandchildren loved coming in to visit him, as it is such a welcoming environment, and doesn't have the feel of a traditional 'care home'. We are so glad we found Bentley Grange and we will be forever grateful to everyone who works there for making my Dad so comfortable and for the support they have shown us as a family.

Reply from Anne Pink, Commercial Business Partner at Bentley Grange Care HomeThank you so much for your kind words in such a lovely review. We were privileged to care for your Dad and your family will always be welcome at Bentley Grange.

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Review of
Bentley Grange Care Home
from Emily J (Daughter of Resident) published on 3 March 2025 Submitted via Website • Report

Overall Experience

My mother recently moved to Bentley Grange and it's been an incredible experience, from the initial tour, the pre-assessment and management of the move I've been very impressed. Within the short period of time, I've seen a massive improvement in my Mothers appearance and mental state. I believe this

is down to the quality of care staff, social engagement and positive environment. The home is immaculate, the facilities are incredible, and the staff are very professional and approachable. There's a lovely atmosphere with a busy programme of activities. I am very grateful for the hard work of the staff and the kind nature of the management in making this move effortless and very happy to see my mother settling well.

Reply from Ashley Ross, Customer Relationship Manager at Bentley Grange Care HomeThank you for taking the time to leave such a lovely review of our home, we are glad that hear that the experience has been so positive. We will pass this on to the wider team as I am sure they will appreciate your kind words.

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Review of
Bentley Grange Care Home
from A H (Respite Resident) published on 14 January 2025 Submitted via Website • Report

Overall Experience

Choosing respite care was a spur of the moment action and I chose the home nearest my own home. How pleased I am that I did. I was immediately made to feel one of the family by both carers and residents.
The care I received was perfect. From my arrival in a wheelchair feeling quite weak I was gradually

encouraged to expand my efforts to the point I felt able to return home to my own home.
It would be wrong to point out a single individual member of staff because without exception they were all good. I am so pleased I chose Bentley Grange Care Home.

Reply from Ashley Ross, Customer Relationship Manager at Bentley Grange Care HomeThank you for taking the time to leave such a lovely review of our home, we are glad that you enjoyed living with us at Bentley Grange. We will pass this on to the wider team as I am sure they will appreciate your kind words.

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Review of
Bentley Grange Care Home
from Hannah B (Daughter of Resident) published on 4 October 2024 Submitted via Website • Report

Overall Experience

My mum is 75 and was living alone with dementia in a home she loved. It was incredibly difficult persuading her into a short respite stay while I went on holiday. However, she settled well and now lives there permanently. While facilities are lovely, the team of staff are exceptional: they have got

to know her, they treat her with the utmost compassion and respect, she trusts them implicitly. I am impressed with the activities on offer: Mum isn't a knitter or a wartime housewife. She is a child of the 60s, enjoys music, gardening and reading. The activities at Bentley Grange Care Home are relevant and engaging: afternoon tea, trivia quiz, floristry, boules, garden centre visits, even watching a re-run of a summer festival! Not only has moving there changed her life for the better but it has changed mine too. The staff have given both of us tremendous support throughout. We are looking forward to a new life for Mum, where her dementia is no longer life-limiting but instead, she is safe, happy and healthy.

Reply from Michael Zinaka, Home Manager at Bentley Grange Care HomeThank you for taking the time to leave such a lovely review of our home, we are glad that your mum has settled and enjoys living with us at Bentley Grange. We will pass this on to the wider team as I am sure they will appreciate your kind words.

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Review of
Bentley Grange Care Home
from Moona K (Daughter-in-law of Resident) published on 4 October 2024 Submitted via Website • Report

Overall Experience

Bentley Grange Care Home has been exceptional with the care they provide my mother-in-law. We definitely chose the right place after much research. She is supported by a highly professional, caring and compassionate team. Each one goes above and beyond and genuinely cares for the residents.
Nothing

is too much trouble and they engage constantly with their residents.
My mother-in-law was reluctant to go to a care home but has not complained once about being there and has formed a bond with all who care and look after her.
We couldn't be happier and this care home is worth every penny.

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Review of
Bentley Grange Care Home
from Simon T (Son of Resident) published on 23 August 2024 Submitted via Website • Report

Overall Experience

From the moment I contacted the care home everyone has been exceptional. The manager has been incredible in making the whole process as easy as possible, showing empathy and kindness at every step. He has assembled a wonderful and caring team who have all connected with my 90-year-old father. The care

home has first-class facilities but the people working there make the difference. My family are all very pleased we have chosen Bentley Care Home to care for our father. We know that he's in very good hands.

Reply from Michael Zinaka, Home Manager at Bentley Grange Care HomeWe really love having your father with us and are so glad to welcome him to our Bentley Grange family. We appreciate these times can be difficult for families and would like to reassure you that our doors are always open to you and your family for any queries or support you may require. Thank you so much for this lovely review, we genuinely look forward to working alongside your family for years to come.

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Care Home Owned by Maria Mallaband Care Group Ltd in Bedfordshire

Maria Mallaband Care Group Ltd Locations in Bedfordshire (1)

Maria Mallaband Care Group Ltd Reviews in Bedfordshire (18)

Bentley Grange Care Home

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