Care Home Owned by Maria Mallaband Care Group Ltd in Jersey
9.4
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Jersey for Maria Mallaband Care Group Ltd are showing below.
View the details of all 78 locations (with 5206 reviews) owned by Maria Mallaband Care Group Ltd
Maria Mallaband Care Group Ltd Locations in Jersey (1)
Pinewood Residential Care Home
9.6
71 reviews
Le Mont Millais, St Helier, Grand Chemins JE2 4RW
"I spent 3 weeks respite at Pinewood Residential Care Home. I felt a lot better for my stay there, I would not hesitate to recommend…" Read all 71 reviews
Location Type Care Home
Pinewood Residential Home is located in pleasant surroundings that include sea and countryside views, within which residents can receive quality residential care and live a relaxing lifestyle. All of the 46 en-suite rooms are fully furnished and tastefully… Read more about Pinewood Residential Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Palliative Care
- Visual / Hearing Impairment
- 46 Rooms
- from £1,700 / week
Maria Mallaband Care Group Ltd Reviews in Jersey (71)
9.4
Maria Mallaband Care Group Ltd has a Group Review Score of 9.4 (9.440) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Maria Mallaband Care Group Ltd must have a Review Score.
Review of
Pinewood Residential Care Home
from Anthony M (Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff very friendly and always helpful.
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Review of
Pinewood Residential Care Home
from Mary M (Respite Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
A two week stay at Pinewood was just what I needed to help me recover from a knee replacement operation.
I live alone in a house with stairs so felt ready to face that after being so well looked after, with a nutritious diet and encouragement to carry out the exercises required for recovery.
I live alone in a house with stairs so felt ready to face that after being so well looked after, with a nutritious diet and encouragement to carry out the exercises required for recovery.
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Review of
Pinewood Residential Care Home
from Michael L (Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I feel good, safe, effective caring, responsive to my special needs and my well-being.
Reply from Jemma Quayle, Home Manager at Pinewood Residential Care Home
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Review of
Pinewood Residential Care Home
from Sylvia N (Respite Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I spent 3 weeks respite at Pinewood Residential Care Home. I felt a lot better for my stay there, I would not hesitate to recommend Pinewood and if need be I would go back there.
Reply from Jemma Quayle, Home Manager at Pinewood Residential Care Home
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Review of
Pinewood Residential Care Home
from J L (Niece of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Pinewood is always a friendly, welcoming home to visit. All staff are extremely helpful, willing to offer advice. Gatherings are perfectly organised and enjoyed by residents and guests. All rooms are well furnished and kept in perfect order. Many thanks to all staff. There are many activities offered
and appreciated by all.
Reply from Jemma Quayle, Home Manager at Pinewood Residential Care Home
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Review of
Pinewood Residential Care Home
from Melanie B (Daughter of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My parents are both at Pinewood and are both very happy to be residents here. All the staff are friendly, attentive and helpful.
Reply from Jemma Quayle, Home Manager at Pinewood Residential Care Home
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Review of
Pinewood Residential Care Home
from Rachael C (Granddaughter of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My grandmother is well looked after at Pinewood. The carers are very kind and helpful and Granny feels safe. She loves it here and we love the staff. The entertainment for my Granny is fantastic. The afternoon tea party was so wonderful.
Reply from Jemma Quayle, Home Manager at Pinewood Residential Care Home
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Review of
Pinewood Residential Care Home
from Carolyn H (Daughter of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Dad has been in Pinewood since March this year. He was impressed by the home and the staff on the day he came to view.
The staff cannot be kinder, nothing is too much trouble and I no longer have no worry that Dad is on his own. Thank you everyone.
The staff cannot be kinder, nothing is too much trouble and I no longer have no worry that Dad is on his own. Thank you everyone.
Reply from Jemma Quayle, Home Manager at Pinewood Residential Care Home
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Review of
Pinewood Residential Care Home
from Robert H (Respite Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I'm happy with how I've been looked after. Night staff very good. All staff have been helpful and kind. Rooms need attention as carpet decor old.
Reply from Jemma Quayle, Home Manager at Pinewood Residential Care Home
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Review of
Pinewood Residential Care Home
from T L (Son of Resident) published on 21 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Thank you so much for looking after my father, over the past couple of weeks and until his passing last night.
He and we, his family have fully appreciated the excellent level of care that your team has put in to make him feel welcome.
Reply from Laura Nightingale, Commercial Business Partner at Pinewood Residential Care Home
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Review of
Pinewood Residential Care Home
from Margot K (Respite Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have been a resident here for 2 months. On respite with a broken leg. I have found it very pleasant, food good 99% staff delightful. Do not like toilet in room with just a net curtain, not private enough. Staff come in the door and curtain blown up. Gardens could do with a good makeover.
Reply from Jemma Quayle, Home Manager at Pinewood Residential Care Home
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Review of
Pinewood Residential Care Home
from Bridget B (Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are all wonderful to me and also they are all happy working together, that makes a difference.
Reply from Jemma Quayle, Home Manager at Pinewood Residential Care Home
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Review of
Pinewood Residential Care Home
from Janet J (Daughter-in-law of Resident) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Mum has been at Pinewood for the past two years and in that time she has had such wonderful care from all of the staff. We are extremely grateful for the dedicated staff ensuring Mum is in a safe and comfortable place. There are weekly visits from a hairdresser which all ladies love, hopefully when
there are long periods of absence due to holiday these could be covered in the future. Overall we are delighted with the services provided and heartfelt thanks to everyone.
Reply from Jemma Quayle, Home Manager at Pinewood Residential Care Home
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Review of
Pinewood Residential Care Home
from L N (Son of Resident) published on 1 October 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Pinewood is a welcoming and pleasant residential facility with friendly and caring staff and management. The main issue with the facility is that it's dated and tired and could do with a major freshen-up. Whilst centrally located, parking can be a major issue but appears to have improved recently.
Reply from Jemma Quayle, Home Manager at Pinewood Residential Care Home
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Review of
Pinewood Residential Care Home
from R G (Son of Resident) published on 12 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
An excellent environment for my mother. She is well looked after in a caring and safe home. The staff are extremely friendly and kind.
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Review of
Pinewood Residential Care Home
from Elizabeth L (Daughter of Resident) published on 3 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father is a resident as he was too much for me at home. The carers and all the staff are magnificent and so genuinely caring. Dad is very happy and I think this has been really good for him and he's met lots of new friends.
Reply from Jemma, Home Manager at Pinewood Residential Care Home
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Review of
Pinewood Residential Care Home
from Peter M (Respite Resident) published on 8 August 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been delighted with everything at Pinewood. The food is absolutely brilliant. as good as a five-star restaurant. The staff are all so caring and nice. Lovely bedroom, bathroom, lounge and dining room, all bright and airy. I would not hesitate coming back to have full-time care if I had to. I'm
so grateful for this experience.
Reply from Jemma, Home Manager at Pinewood Residential Care Home
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Review of
Pinewood Residential Care Home
from Sharon L (Daughter-in-law of Resident) published on 6 September 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The parents moved here in January 2023 and they were made to feel very welcome and secure quickly. They are very well looked after laundry and food etc. However, Mum's hygiene could be better but unfortunately, the staff can't force her to shower. The staff are all so nice, helpful and friendly.
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Review of
Pinewood Residential Care Home
from N M (Daughter-in-law of Resident) published on 6 September 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother-in-law had nothing but praise for everyone at Pinewood. She said the staff couldn't have been more helpful. When we first went to visit Pinewood, we sat down with the manager who immediately put my mother-in-law at ease. Showed her around etc, and she felt very comfortable knowing where she
was going and which room and my husband and I were happy leaving her there knowing she was in such good hands. 10/10.
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Review of
Pinewood Residential Care Home
from N P (Daughter of Resident) published on 3 August 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I feel that mum is being very well cared for she is happy the staff are so good with her it makes me feel relaxed and comforted that she is safe in their hands. I have recommended Pinewood to my friends.
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Awards / Recognitions (3)
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