Maria Mallaband Care Group Ltd in Durham | 4 Care Homes

Review of
Willowdene Care Home
from Stan T (Son of Resident) published on 22 January 2026 Submitted via Postal Card • Report

Overall Experience

My mam has been in now for a few years, and all I can say is this place is wonderful its so reassuring that she's looked after perfectly.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care HomeThank you for taking the time to write this review. We really appreciate your kind words and will make sure your feedback is passed on to the team.

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Review of
Willowdene Care Home
from R A (Niece of Resident) published on 12 January 2026 Submitted via Postal Card • Report

Overall Experience

Staff and management always ensure that all residents and family are welcomed and important. Christmas coffee morning was enjoyable with fab cakes. Other events are always a pleasure to attend too.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care HomeThank you for leaving such a kind review, it is a pleasure to hear that you enjoy our events, we look forward to more in 2026.

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Review of
Willowdene Care Home
from G S (Daughter of Resident) published on 6 January 2026 Submitted via Postal Card • Report

Overall Experience

One big happy family, my mam is so happy here x

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care HomeThank you for leaving such a kind review, it is great to hear that your loved one is settled and happy.

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Review of
Willowdene Care Home
from A N (Friend of Resident) published on 6 January 2026 Submitted via Postal Card • Report

Overall Experience

I have come for the xmas fayre, everyone was very welcoming and friendly, its a lovely place.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care HomeThank you for leaving such a lovely review, we are grateful for the support from friends and family who attended our Christmas Fayre, and we are happy to hear you had a great time!

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Review of
Willowdene Care Home
from K B (Daughter of Resident) published on 11 December 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been in respite 3 times in Willowdene and has now decided to live here permanently. she has gone from a little frail old lady to a much happier person and now feels very safe and cared for in here.

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Review of
Field View
from K B (Son of Resident) published on 17 November 2025 Submitted via Website • Report

Overall Experience

I find a warm and friendly atmosphere in the home, the staff are all pleasant and very professional. My mam thinks it is a top class hotel where the staff are more like friends.
Mam didn't socialise much but is spending more time in the day room and dining room which I find good for her. If she has

a bad day the staff don't have a problem taking the food to her room. The food must be good as my mam is a fussy eater but she's eating OK.
The laundry staff are on the ball and very helpful. The cleaners are around daily and I've noticed are very considerate and pleasant in the residents space.
All in all mams happy so I'm happy and it's down to the happy atmosphere created by all the staff.
Last but not least management are friendly and informative and keep you in the loop and are very approachable.
THANK YOU FIELD VIEW.

Reply from Tanya Hardy, Home Manager at Field ViewThank you for your lovely review of our home, we are so happy to hear your mum is happy and settled. Your comments will be shared with the team, who will appreciate your kind words.

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Review of
Willowdene Care Home
from T L (Son of Resident) published on 15 October 2025 Submitted via Postal Card • Report

Overall Experience

My mother was on the dementia unit at the home for 8 weeks. There was never any staff shortages and always plenty of staff to help feed anyone that needed support. I have moved my mother to Willowdene from another home and it was the best thing I have every done. This home is excellent in my opinion.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care HomeThank you for your lovely review, we will share this with our team as all will appreciate your kind comments.

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Review of
Yohden Hall Care Complex
from Jenna K (Daughter of Resident) published on 15 October 2025 Submitted via Postal Card • Report

Overall Experience

Lovely care home. I can relax and take care of myself now dad is here.

Reply from Sara Louise English, Home Manager at Yohden Hall Care ComplexThank you for taking the time to leave us a review and share your experience that you have had so far at Yohden Care Complex. All the staff are dedicated to looking after loved ones and supporting family members. I will hand over to all the staff your lovely comments. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group.

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Review of
Willowdene Care Home
from P L (Daughter-in-law of Resident) published on 14 October 2025 Submitted via Postal Card • Report

Overall Experience

My mother-in-law moved to the care home in July 2025. She has received exemplary care from all the staff. Both she and her family have been well looked after. The kindness and empathy shown by the staff will stay with us forever. My mother-in-law died recently; her end-of-life care was second to none.

We couldn't wish for a better death, dying peacefully. As a family we will treasure the memories made prior to her death. Words cannot thank you enough for all the care, love, dignity shown to her end and her family. Thank you.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care HomeThank you for your kind words, it was a pleasure caring for your mother-in-law and her family at Willowdene. We will pass your lovely comments on to our team as they are much appreciated.

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Review of
Rose Lodge Care Home
from Leeann G (Daughter of Resident) published on 19 August 2025 Submitted via Website • Report

Overall Experience

My mother has been at rose lodge for several years now and suffers with dementia. I am so grateful for everything the staff do seeing my mother smiling laughing and singing and being happy means so much she is always doing activities organised by the home and staff are always friendly.

Reply from Nicki Wheatley, Home Manager at Rose Lodge Care HomeThank you for your lovely review, your comments will be shared with the team, who will appreciate your kind words.

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Review of
Field View
from L J (Daughter of Resident) published on 4 August 2025 Submitted via Website • Report

Overall Experience

My mam has been at Field View for almost 5 years, she has always been happy living there. Her dementia is now very advanced and she is receiving end of life care. A lot of the members of staff have been there since she moved in and know her well which reassures her. Although she is asleep a lot of the

time now she is always clean and comfortable and treated with great kindness and respect.
Communication is excellent from all staff and they all work together so that Field View is a caring, happy and comfortable place for the residents. I have never had any concerns about Mams care and wellbeing and am happy that we chose the best possible care home for her.

Reply from Tanya Hardy, Home Manager at Field ViewThank you for your kind words, it is a pleasure to look after your Mum. This will be shared with our team, who will appreciate your lovely comments.

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Review of
Rose Lodge Care Home
from S L (Daughter of Resident) published on 4 August 2025 Submitted via Website • Report

Overall Experience

My father has been in Rose Lodge for 4 years now and he loves it there, he lived on his own prior to his move into care. He now enjoys all the company of the other residents and looks forward to all the activities , its gave him independence within the home with the security that someone is there 24/7

for all his needs.
As a daughter, the staff keep me informed of his health and wellbeing making my life easier as we all know when a parent gets into old age times become hard for the family too.
I would not hesitate to recommend Rose Lodge to anyone who is at that age where their wellbeing becomes massively important and labour intense ,the staff at Rose Lodge are hard working and caring people and are very approachable to talk to .

Reply from Nicki Wheatley, Home Manager at Rose Lodge Care HomeThank you so much for leaving us a 5-star review and thoughtful feedback, your kind words are greatly appreciated and these will be shared with our team.

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Review of
Yohden Hall Care Complex
from R C (Friend of Resident) published on 24 July 2025 Submitted via Website • Report

Overall Experience

As a friend of one of your residents i have noticed that my friend is being well cared for and is treated with respect and dignity- there is a wide variety of food available and regular refreshments! The reception staff are always cheerful and helpful- there are activities available if you want to

join in with things - my friend tells me he feels safe and well cared for at Yohden Hall Care Home,

Reply from Sara Louise English, Home Manager at Yohden Hall Care ComplexThank you for taking the time to review Yohden Care Complex. We pleased that you rate our care/ support as excellent. We appreciate your kind comments regarding our team, as they always go above and beyond for all our residents. I will pass these on to them. The wellbeing and safety of our residents is always our priority.

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Review of
Rose Lodge Care Home
from G T (Daughter of Resident) published on 17 July 2025 Submitted via Website • Report

Overall Experience

My mam couldn't be in a better care home we can leave her knowing that she is being well cared for she is happy and I wouldn't like to think she was anywhere else. The carers are good and understand my Mams needs and she is happy which is the main thing.

Reply from Nicola Wheatley, Home Manager at Rose Lodge Care HomeThank you for your kind words. This will be shared with our team who will appreciate your lovely comments.

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Review of
Rose Lodge Care Home
from Patricia M (Respite Resident) assisted by family/friend published on 16 July 2025 Submitted via Postal Card • Report

Overall Experience

I went into Rose Lodge in October 2024, with very poor mental health. I had delirium and couldn't do nothing for myself.
The staff and carers were absolutely first class. They cared for me totally. The became friends as well as carers. Without these people I would not be where I am today. Waiting

to move into my own apartment and being in the best of health. I will always be grateful to them and remember them.

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Review of
Willowdene Care Home
from Malcolm A (Son of Resident) published on 14 July 2025 Submitted via Postal Card • Report

Overall Experience

My mother was in the home for only 2 weeks for palliative care before she passed away. All the staff we met and dealt with were so supportive and caring, not only to my mother but also to my wife and son and I. One member of staff in particular was very supportive, for which we were very grateful. Super

care home, and where my mother wanted to be.

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Review of
Willowdene Care Home
from F A (Mother-in-law of Resident) published on 10 July 2025 Submitted via Postal Card • Report

Overall Experience

My mother-in-law had requested staying in Willowdene as she had heard good reviews. She was not disappointed. She was well looked after until her death. My husband and I found all the staff welcoming and informative. Willowdene offers very comfortable surroundings for residents and visitors alike. Thank

you for the care you gave her in her last days.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care HomeThank you so much for leaving a kind review. It was a pleasure to look after your mother-in-law, and we are glad to hear you were pleased with our level of care. I will pass your lovely words on to the rest of our team as it is much appreciated.

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Review of
Willowdene Care Home
from Lottie H (Ex Family Member) published on 10 July 2025 Submitted via Website • Report

Overall Experience

Very caring staff. If any issues are raised, then they are dealt with immediately. They are really good with residents who are very disabled. You just have to ask, and it's done as and when they can. No problem getting parked. Thank you Willowdene

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care HomeThank you for your kind words. As always, we are here to answer any questions and will resolve any confusion immediately, my door is always open if you need anything.

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Review of
Willowdene Care Home
from P P (Daughter of Resident) published on 29 April 2025 Submitted via Postal Card • Report

Overall Experience

Prior to admission, contact was made by manager, which was reassuring. Mum settled in well and all her needs were met whilst at the home. I had some concerns about the delay in commencing a drug treatment managed by the GP surgery connected to the home, but the nursing home staff were on the case to

get it rectified so the treatment could start.
However, I feel she was discharged too early (encouraged by the hospital social worker to have 2 weeks of carers left of her care package) - but was readmitted to hospital 2 weeks later! (Needed a tavi within a tavi.)

Reply from Ruth Wilkinson, Home Manager at Willowdene Care HomeThank you for your thoughtful feedback. It's great that your mum settled in well and her needs were met. While the delay in treatment was concerning, it's reassuring that staff acted quickly. We appreciate your comments on the discharge process and areas for improvement.

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Review of
Yohden Hall Care Complex
from M B (Wife of Resident) published on 23 April 2025 Submitted via Postal Card • Report

Overall Experience

I know my husband is well cared for. That means a lot of pressure is taken off me. All staff are so caring and helpful. All my husbands needs are catered for he is always neat and tidy when I visit. There is one member of staff who I think goes the extra mile. She has a really bubbly personality.

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Care Homes Owned by Maria Mallaband Care Group Ltd in Durham

Maria Mallaband Care Group Ltd Locations in Durham (4)

Maria Mallaband Care Group Ltd Reviews in Durham (375)

Willowdene Care Home

Willowdene Care Home

Willowdene Care Home

Willowdene Care Home

Willowdene Care Home

Field View

Willowdene Care Home

Yohden Hall Care Complex

Willowdene Care Home

Rose Lodge Care Home

Field View

Rose Lodge Care Home

Yohden Hall Care Complex

Rose Lodge Care Home

Rose Lodge Care Home

Willowdene Care Home

Willowdene Care Home

Willowdene Care Home

Willowdene Care Home

Yohden Hall Care Complex

Awards / Recognitions (3)

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