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Care Homes Owned by Maria Mallaband Care Group Ltd in Norfolk

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Maria Mallaband Care Group Ltd in Norfolk

Only the locations & reviews in Norfolk for Maria Mallaband Care Group Ltd are showing below.

View the details of all 78 locations (with 5453 reviews) owned by Maria Mallaband Care Group Ltd

Maria Mallaband Care Group Ltd Locations in Norfolk (4)

 - Browse 4 Care Homes owned by Maria Mallaband Care Group Ltd in Norfolk
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Dussindale Park Care Home
26 Mary Chapman Close, Dussindale, Norwich NR7 0UD 
9.6 74 reviews
Dussindale Park Care Home, Norwich, Norfolk
"Me John - Bev are very happy with the care they gave to Mum in her day she lived here I would recommend people to stay here 5 stars like a…"   Read all 74 reviews
  • from £1,300 / week
  • 58 Rooms
Location Type Care Home

Dussindale Park Care Home is a fifty-capacity Countrywide Care Homes accommodation located in Norwich, suited to a wide range of elderly care and nursing needs. The majority of rooms are en-suite ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Learning Disability Care
  • Mental Health Care
Mary Chapman Court
28 Mary Chapman Close, Dussindale, Norwich NR7 0UD 
9.5 40 reviews
Mary Chapman Court, Norwich, Norfolk
"Outstanding care with lovely staff who communicated clearly and consistently. Medication was administered safely with no issues. Staff were…"   Read all 40 reviews
  • from £1,200 / week
  • 34 Rooms
Location Type Care Home

Mary Chapman Court is a comfortable residential care service for thirty-two residents, located in a pleasant residential area of Norwich and staffed by a team of talented carers. A homely ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Woodland Care Home
189 Woodland Road, Hellesdon, Norwich NR6 5RQ 
9.5 68 reviews
Woodland Care Home, Norwich, Norfolk
"A superb care home. We are so pleased that my dad has finally found a home that care for him and his challenging condition but also support…"   Read all 68 reviews
  • from £1,430 / week
  • 46 Rooms
Location Type Care Home

Woodland Care Home is a Norwich residential and nursing service, that has been purpose-built for flexible care needs and offering a comfortable and charming setting. The service can be extended ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Mental Health Care
The Hawthorns
270 Unthank Road, Norwich NR2 2AJ 
9.2 54 reviews
The Hawthorns, Norwich, Norfolk
"My father had been a resident of Hawthorns for almost 10 years before his recent passing. It's a very painful process putting your loved…"   Read all 54 reviews
  • from £1,375 / week
  • 23 Rooms
Location Type Care Home

The Hawthorns is a Norwich care home that makes the most of a skilled and versatile care team in order to provide residential care and nursing provision, as well as respite and palliative ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Maria Mallaband Care Group Ltd Reviews in Norfolk (236)

9.4

Maria Mallaband Care Group Ltd has a Group Review Score of 9.4 (9.433) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Maria Mallaband Care Group Ltd must have a Review Score.

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Review of

Woodland Care Home

from Hazel G (Daughter of Resident) published on 28 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A superb care home. We are so pleased that my dad has finally found a home that care for him and his challenging condition but also support us as family in such a difficult time. Highly recommended. Thank you to Claire and her amazing team, we are truly grateful.
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Review of

Dussindale Park Care Home

from John S (Relative of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Me John - Bev are very happy with the care they gave to Mum in her day she lived here I would recommend people to stay here 5 stars like a hotel keep up the good work thank you very much in my mum's last days here.
Reply from Adina Radu, Home Manager at Dussindale Park Care Home"Thank you so much for your lovely words. It means a great deal to the whole team to know your mum felt so well cared for. We're grateful for your recommendation and your kindness.
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Review of

Mary Chapman Court

from Claire W (Daughter of Resident) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding care with lovely staff who communicated clearly and consistently. Medication was administered safely with no issues. Staff were lovely and always went the extra mile to support mum and make sure she was happy and had everything she needed. They encouraged her to leave her room and participate
with activities. They catered for her dietary needs and made her feel safe and listened to. Mum wants to go back as a day visitor as she enjoyed the activities. Fully recommend
Reply from Mihaela Laza, Home Manager at Mary Chapman CourtThank you very much for your wonderful feedback. We are delighted to hear that your mum experienced outstanding care and that our team communicated clearly and consistently throughout her time with us. We are committed to maintaining the highest standards of service, and it is encouraging to know that our team's efforts had such a positive impact on your mum's experience. Your comments are sincerely appreciated, and we are very pleased to welcome her back.
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Review of

The Hawthorns

from Shelley H (Daughter of Resident) published on 20 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father had been a resident of Hawthorns for almost 10 years before his recent passing.
It's a very painful process putting your loved one's into a care home setting and naturally you want the very best for them. Sometimes the all singing and all dancing settings do not always show the empathy, care
and compassion that the staff give 100% daily. Hawthorns is this care home that gives, hourly, daily , yearly and so on.
If I could give Hawthorns a gold award for their care of my father over these years I would do so one hundred times over.
My heart grieves not only for my lovely dad but also for not seeing the staff who have been like family to me. I have always received empathy, countless cups of teas and many hugs.
Thank you Hawthorns for holding my Dads hand every single day.
Reply from Diana Andrei, Quality Support Partner at The HawthornsThank you so much for your beautiful and heartfelt words. We really appreciate that you took the time to share your experience. Is was an absolute privilege to care for your dad over the years -he was a very special part of our Hawthorns family. And we will always remember him fondly. Please remember that you are always welcome to come and visit us anytime and catch up with the team who cared so much about you and your dad. Sending you our warmest wishes, and thank you again for your kindness and trust.
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Review of

Dussindale Park Care Home

from Christine F (Wife of Resident) published on 13 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband arrived here Tuesday 20th January. I am so happy that my husband came here, and it's taken the pressure off my daughter also. The staff are so lovely, very helpful, and friendly. My husband has settled quicker than I thought he would. I feel happy when I leave him, knowing he is in good hands.
Thank you.
Reply from Adina Radu, Home Manager at Dussindale Park Care HomeThank you so much for taking the time to share such a lovely review. We are truly grateful for your kind words. Our team works hard to provide a safe, supportive, and welcoming environment for all our residents, and it means a great deal to know that this is reflected in your experience. Your feedback encourages us to continue delivering the highest standard of care and compassion every day. We appreciate your trust in us and look forward to continuing to support your loved one with the dignity, respect, and warmth they deserve.
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Review of

Mary Chapman Court

from James M (Father of Resident) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely wonderful, all highly recommended.
Reply from Mihaela Laza, Home Manager at Mary Chapman CourtThank you very much for your feedback. It truly means a great deal. Caring for your dad is a privilege, and both I and the entire team are committed to supporting him with the respect, patience, and consistency he deserves. We are glad to know that our efforts are making a positive difference for him and for your family.
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Review of

Mary Chapman Court

from M F (Daughter of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the care that mum receives from Mary Chapman Court, all the staff are welcoming and attentive and they all work so hard to make each resident feel comfortable and safe.
Every question or query that I have raised has been dealt with promptly and clearly.
I am so pleased that I
chose Mary Chapman Court for mum.
Reply from Mihaela Laza, Home Manager at Mary Chapman CourtThank you very much for the lovely feedback you shared. It truly means a lot to us. It is our pleasure to care for and support your mum, and we are committed to ensuring she continues to feel safe, comfortable, and well looked after. Please know that we are always happy to provide any answers or support you may need. Your communication and involvement are greatly appreciated, and we are here whenever you need us.
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Review of

Dussindale Park Care Home

from C A (Sister-in-law of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My overall experience has been good and the staff are very friendly and helpful. Nothing's too much trouble.
Reply from Adina Radu, Home Manager at Dussindale Park Care HomeThank you for the kind feedback, it is much appreciated, and we will share with our team.
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Review of

Woodland Care Home

from B S (Wife of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff very kind and caring nothing too much trouble for them. Would recommend this home to other people.
Reply from Claire Royal, Home Manager at Woodland Care HomeThank you so much for your lovely feedback. We're delighted you found ur team kind and caring, and we truely appreicate your recommendation.
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Review of

Woodland Care Home

from Keith R (Son of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always found the home very homely and welcoming. The care staff at Woodlands are all very caring and take great care of my mother. My mother is very happy being at the home. There will always be ways to improve but overall its a great care home.
Reply from Claire Royal, Home Manager at Woodland Care HomeThank you so much for taking the time to leave a review. We're delighted to hear that your mother enjoys living at Woodlands. We really value your feedback, and you're right, there are always opportunities for us to grow. We'll make sure your comments are shared with the team as we continue working to provide the best possible experience for our residents and their families.
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Review of

Woodland Care Home

from Shelia M (Daughter of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father had a stroke and could no longer live alone. Nothing was too much trouble for the staff in moving his bed against the wall and putting down a second mattress on the floor, and further crash mats in the room as he rolls himself out of bed and onto the floor in the night. I feel confident that
he is checked regularly. He is always smartly dressed, and his hair is brushed and washed. The staff all seem to know his likes and dislikes.
Reply from Claire Royal, Home Manager at Woodland Care HomeThank you for taking the time to share your thoughtful feedback. We truly appreciate your kind words and are grateful for the trust you've placed in us to care for your father. Your support means a great deal to our whole team.
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Review of

Woodland Care Home

from G B (Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I haven't got any complaints. This is a lovely place to live in. The staff are all extremely aring and kind.
Reply from Claire Royal, Home Manager at Woodland Care HomeThank you for your lovely comments. We're so pleased to hear you're happy living here and that you find the staff caring and kind.
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Review of

The Hawthorns

from Colin C (Husband of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hawthorns is an excellent care home, outstanding team of carers, nurses, admin and support staff. I highly recommend this home.
Reply from Eva Trochim, Regional Director at The HawthornsThank you so much for taking the time to share your feedback. We are delighted to hear that you've had a positive experience with our home. Our team works hard every day to provide personalised care, and it means a lot to know that this has made a difference.
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Review of

The Hawthorns

from Carlos S (Husband of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel that the standards have fallen over the last six months. I have the highest praise for all the staff and find their dedication exceptional. I attend Hawthorns daily & notice staff shortages on a regular basis I have been told the ratio of staff & residents is correct, unfortunately sickness,
holidays and training don't understand ratios. Certain times of the day, they are constantly firefighting. Recently the situation has got worse as there is now only 1 toilet downstairs, the other is used for storage. My 2nd complaint is there is a beautiful conservatory waiting for a new roof and it is still the same since January, which means the only place to sit is the lounge. There is no quiet room for residents and relatives to talk and read. Also part of the conservatory could be used for storage.
Reply from Eva Trochim, Regional Director at The HawthornsThank you for taking the time to share your feedback. We truly appreciate your kind words about our staff and their dedication.
We are sorry to hear about your concerns. Following your comments, we have carried out a full review of our staffing levels and can confirm that our home has not been operating short of our required ratios. However, we understand that the day-to-day experience is just as important, and we are always committed to ensuring residents and their families feel supported and reassured.
If you would like to discuss your feedback in more detail, we would welcome the opportunity to speak with you directly. Please do feel free to get in touch at your convenience.
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Review of

Woodland Care Home

from S B (Daughter of Resident) published on 26 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Woodlands is mums new and forever home. Mum wasn't coping at home but we didn't think she would settle in a care home. Initially in Woodlands for respite, every single staff member are amazing. They treat mum with the greatest dignity and respect. They genuinely care. I hope this is mums forever home.
I am 100% confident the care they provide is second to none, I no longer have to worry - 10/10 and more.
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Review of

The Hawthorns

from C P (Wife of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been a resident at Hawthorns for 3 1/2 months. It is a small carehome with a friendly atmosphere. The staff are helpful and kind attending to R's considerable needs with patience and respect. Hawthorns is an old house and a little shabby but always clean and homely. Activities provided
are numerous but unfortunately R is reluctant to participate, hopefully this may change with encouragement. Meals are adequate though more fruit and vegetables would be appreciated. Overall Hawthorns provides a secure and caring environment with a friendly atmosphere - it is truly a home and not an institution.
Reply from Laura Nightingale, Commercial Business Partner at The HawthornsThank you for taking the time to leave a review. We're pleased to hear that you find our home a caring environment, as our team works hard to create a warm and homely atmosphere for all residents. We appreciate your feedback and will take it on board, as we are always looking for ways to improve every aspect of life for the people who live with us.
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Review of

The Hawthorns

from Susan S (Daughter of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hawthorn's care home, is a very family orientated, caring, approachable home. Full of love, joy and care for residents and families alike. Residents have dignity, fabulous care and activity programme 24/7. Home has heart, warmth and life. Can't recommend enough, walk away each visit feeling relieved
loved ones are looked after really well.
Reply from Laura Nightingale, Commercial Business Partner at The HawthornsThank you so much for your heartfelt review - we are so pleased to hear you are so happy with our home especially the activities. We will pass on your review to the whole team.
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Review of

The Hawthorns

from Lucina L (Daughter of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot rate the team at Hawthorns highly enough! From the lovely staff on reception through to the support maintenance staff and the carers, chefs and nurses, everyone take the time to genuinely engage with residents, visitors and relatives. I recently visited with my family from Australia and it
was very emotional seeing my mum unable to walk and in aged care for the first time. The staff made us so welcome and always go over and above to truly care and love the people in their care. The food is freshly cooked and everyday there are amazing homemade cakes!


The center is excellently managed and you can tell the team works really well together in what is a highly stressful industry. I leave feeling very reassured and grateful that my mother is in such good hands. The combination of caring and expert nursing care is also very good, and they always make my Dad so welcome as he visits daily and stays a long time. There is a great range of of activities on a daily basis too!

Reply from Daisy Mendoza, Home Manager at The HawthornsThank you for your incredible review. The care and services we provide to your mum and dad are our passion, and receiving feedback like yours is both uplifting and inspiring. Your kind words truly motivate us. The quality of care and the warmth of our community are essential, and we proudly embrace your mum and dad as part of our extended family. I will share your feedback with the entire team. Thank you once again for your inspiring review.
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Review of

Woodland Care Home

from T B (Husband of Resident) published on 19 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident at Woodland Care Home for more than 5 years. She is very happy there and we are both very pleased with the care that she receives from the staff who are extremely friendly and caring. In my opinion the care home is very well managed and the staff extremely competent.
Reply from Claire Royal, Home Manager at Woodland Care HomeThank you for your kind review of Woodlands, we appreciate your kind words and will pass this on to the rest of the team.
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Review of

Woodland Care Home

from C L (Wife of Resident) published on 19 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with Woodland Care Home. Staff are always friendly and helpful, nothing is too much trouble.
Reply from Claire Royal, Home Manager at Woodland Care HomeThank you for your kind review of Woodlands, these reviews really do help and make a difference when families are choosing homes for their loved ones.
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Awards / Recognitions (3)

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