Care Homes Owned by Maria Mallaband Care Group Ltd in Norfolk
9.4
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Norfolk for Maria Mallaband Care Group Ltd are showing below.
View the details of all 78 locations (with 5308 reviews) owned by Maria Mallaband Care Group Ltd
Maria Mallaband Care Group Ltd Locations in Norfolk (4)
Dussindale Park Care Home
9.5
72 reviews
26 Mary Chapman Close, Dussindale, Norwich NR7 0UD
"My father has been at Dussindale Park for a couple of years already and the staff have been fantastic. They have always gone above and…" Read all 72 reviews
Location Type Care Home
Dussindale Park Care Home is a fifty-capacity Countrywide Care Homes accommodation located in Norwich, suited to a wide range of elderly care and nursing needs. The majority of rooms are en-suite and carers look to ensure that privacy and dignity… Read more about Dussindale Park Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Eating Disorders
- Acquired Brain Injury
- 58 Rooms
- from £1,300 / week
Woodland Care Home
9.4
67 reviews
189 Woodland Road, Hellesdon, Norwich NR6 5RQ
"All staff very kind and caring nothing too much trouble for them. Would recommend this home to other people.…" Read all 67 reviews
Location Type Care Home
Woodland Care Home is a Norwich residential and nursing service, that has been purpose-built for flexible care needs and offering a comfortable and charming setting. The service can be extended for both respite and palliative needs, thanks to an experienced… Read more about Woodland Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Palliative Care
- Mental Health
- Acquired Brain Injury
- 46 Rooms
- from £1,430 / week
Mary Chapman Court
9.3
37 reviews
28 Mary Chapman Close, Dussindale, Norwich NR7 0UD
"Mary Chapman Court have been providing excellent care for my mum for over four years now. The staff are very dedicated and are very…" Read all 37 reviews
Location Type Care Home
Mary Chapman Court is a comfortable residential care service for thirty-two residents, located in a pleasant residential area of Norwich and staffed by a team of talented carers. A homely environment is ideal for service users to achieve a comfortable… Read more about Mary Chapman Court
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 34 Rooms
- from £1,200 / week
The Hawthorns
9.2
54 reviews
270 Unthank Road, Norwich NR2 2AJ
"Hawthorns is an excellent care home, outstanding team of carers, nurses, admin and support staff. I highly recommend this home.…" Read all 54 reviews
Location Type Care Home
The Hawthorns is a Norwich care home that makes the most of a skilled and versatile care team in order to provide residential care and nursing provision, as well as respite and palliative care. En-suite bedrooms combine with a pleasant social environment,… Read more about The Hawthorns
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 23 Rooms
- from £1,375 / week
Maria Mallaband Care Group Ltd Reviews in Norfolk (230)
9.4
Maria Mallaband Care Group Ltd has a Group Review Score of 9.4 (9.384) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Maria Mallaband Care Group Ltd must have a Review Score.
Review of
Dussindale Park Care Home
from C A (Sister-in-law of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My overall experience has been good and the staff are very friendly and helpful. Nothing's too much trouble.
Reply from Adina Radu, Home Manager at Dussindale Park Care HomeThank you for the kind feedback, it is much appreciated, and we will share with our team.
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Review of
Woodland Care Home
from B S (Wife of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All staff very kind and caring nothing too much trouble for them. Would recommend this home to other people.
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Review of
Woodland Care Home
from Keith R (Son of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have always found the home very homely and welcoming. The care staff at Woodlands are all very caring and take great care of my mother. My mother is very happy being at the home. There will always be ways to improve but overall its a great care home.
Reply from Claire Royal, Home Manager at Woodland Care HomeThank you so much for taking the time to leave a review. We're delighted to hear that your mother enjoys living at Woodlands. We really value your feedback, and you're right, there are always opportunities for us to grow. We'll make sure your comments are shared with the team as we continue working to provide the best possible experience for our residents and their families.
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Review of
Woodland Care Home
from Shelia M (Daughter of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My father had a stroke and could no longer live alone. Nothing was too much trouble for the staff in moving his bed against the wall and putting down a second mattress on the floor, and further crash mats in the room as he rolls himself out of bed and onto the floor in the night. I feel confident that
he is checked regularly. He is always smartly dressed, and his hair is brushed and washed. The staff all seem to know his likes and dislikes.
Reply from Claire Royal, Home Manager at Woodland Care HomeThank you for taking the time to share your thoughtful feedback. We truly appreciate your kind words and are grateful for the trust you've placed in us to care for your father. Your support means a great deal to our whole team.
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Review of
Woodland Care Home
from G B (Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I haven't got any complaints. This is a lovely place to live in. The staff are all extremely aring and kind.
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Review of
The Hawthorns
from Colin C (Husband of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Hawthorns is an excellent care home, outstanding team of carers, nurses, admin and support staff. I highly recommend this home.
Reply from Eva Trochim, Regional Director at The HawthornsThank you so much for taking the time to share your feedback. We are delighted to hear that you've had a positive experience with our home. Our team works hard every day to provide personalised care, and it means a lot to know that this has made a difference.
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Review of
The Hawthorns
from Carlos S (Husband of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I feel that the standards have fallen over the last six months. I have the highest praise for all the staff and find their dedication exceptional. I attend Hawthorns daily & notice staff shortages on a regular basis I have been told the ratio of staff & residents is correct, unfortunately sickness,
holidays and training don't understand ratios. Certain times of the day, they are constantly firefighting. Recently the situation has got worse as there is now only 1 toilet downstairs, the other is used for storage. My 2nd complaint is there is a beautiful conservatory waiting for a new roof and it is still the same since January, which means the only place to sit is the lounge. There is no quiet room for residents and relatives to talk and read. Also part of the conservatory could be used for storage.
Reply from Eva Trochim, Regional Director at The HawthornsThank you for taking the time to share your feedback. We truly appreciate your kind words about our staff and their dedication.
We are sorry to hear about your concerns. Following your comments, we have carried out a full review of our staffing levels and can confirm that our home has not been operating short of our required ratios. However, we understand that the day-to-day experience is just as important, and we are always committed to ensuring residents and their families feel supported and reassured.
If you would like to discuss your feedback in more detail, we would welcome the opportunity to speak with you directly. Please do feel free to get in touch at your convenience.
We are sorry to hear about your concerns. Following your comments, we have carried out a full review of our staffing levels and can confirm that our home has not been operating short of our required ratios. However, we understand that the day-to-day experience is just as important, and we are always committed to ensuring residents and their families feel supported and reassured.
If you would like to discuss your feedback in more detail, we would welcome the opportunity to speak with you directly. Please do feel free to get in touch at your convenience.
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Review of
Woodland Care Home
from S B (Daughter of Resident) published on 26 December 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Woodlands is mums new and forever home. Mum wasn't coping at home but we didn't think she would settle in a care home. Initially in Woodlands for respite, every single staff member are amazing. They treat mum with the greatest dignity and respect. They genuinely care. I hope this is mums forever home.
I am 100% confident the care they provide is second to none, I no longer have to worry - 10/10 and more.
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Review of
The Hawthorns
from C P (Wife of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My husband has been a resident at Hawthorns for 3 1/2 months. It is a small carehome with a friendly atmosphere. The staff are helpful and kind attending to R's considerable needs with patience and respect. Hawthorns is an old house and a little shabby but always clean and homely. Activities provided
are numerous but unfortunately R is reluctant to participate, hopefully this may change with encouragement. Meals are adequate though more fruit and vegetables would be appreciated. Overall Hawthorns provides a secure and caring environment with a friendly atmosphere - it is truly a home and not an institution.
Reply from Laura Nightingale, Commercial Business Partner at The HawthornsThank you for taking the time to leave a review. We're pleased to hear that you find our home a caring environment, as our team works hard to create a warm and homely atmosphere for all residents. We appreciate your feedback and will take it on board, as we are always looking for ways to improve every aspect of life for the people who live with us.
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Review of
The Hawthorns
from Susan S (Daughter of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Hawthorn's care home, is a very family orientated, caring, approachable home. Full of love, joy and care for residents and families alike. Residents have dignity, fabulous care and activity programme 24/7. Home has heart, warmth and life. Can't recommend enough, walk away each visit feeling relieved
loved ones are looked after really well.
Reply from Laura Nightingale, Commercial Business Partner at The HawthornsThank you so much for your heartfelt review - we are so pleased to hear you are so happy with our home especially the activities. We will pass on your review to the whole team.
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Review of
The Hawthorns
from Lucina L (Daughter of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot rate the team at Hawthorns highly enough! From the lovely staff on reception through to the support maintenance staff and the carers, chefs and nurses, everyone take the time to genuinely engage with residents, visitors and relatives. I recently visited with my family from Australia and it
was very emotional seeing my mum unable to walk and in aged care for the first time. The staff made us so welcome and always go over and above to truly care and love the people in their care. The food is freshly cooked and everyday there are amazing homemade cakes!
The center is excellently managed and you can tell the team works really well together in what is a highly stressful industry. I leave feeling very reassured and grateful that my mother is in such good hands. The combination of caring and expert nursing care is also very good, and they always make my Dad so welcome as he visits daily and stays a long time. There is a great range of of activities on a daily basis too!
Reply from Daisy Mendoza, Home Manager at The HawthornsThank you for your incredible review. The care and services we provide to your mum and dad are our passion, and receiving feedback like yours is both uplifting and inspiring. Your kind words truly motivate us. The quality of care and the warmth of our community are essential, and we proudly embrace your mum and dad as part of our extended family. I will share your feedback with the entire team. Thank you once again for your inspiring review.
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Review of
Woodland Care Home
from T B (Husband of Resident) published on 19 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife has been a resident at Woodland Care Home for more than 5 years. She is very happy there and we are both very pleased with the care that she receives from the staff who are extremely friendly and caring. In my opinion the care home is very well managed and the staff extremely competent.
Reply from Claire Royal, Home Manager at Woodland Care HomeThank you for your kind review of Woodlands, we appreciate your kind words and will pass this on to the rest of the team.
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Review of
Woodland Care Home
from C L (Wife of Resident) published on 19 November 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very pleased with Woodland Care Home. Staff are always friendly and helpful, nothing is too much trouble.
Reply from Claire Royal, Home Manager at Woodland Care HomeThank you for your kind review of Woodlands, these reviews really do help and make a difference when families are choosing homes for their loved ones.
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Review of
Dussindale Park Care Home
from A C (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father has been at Dussindale Park for a couple of years already and the staff have been fantastic. They have always gone above and beyond to make him feel at home and keep me in the loop. The management and nursing team has been particularly supportive.
Reply from Adina Radu, Home Manager at Dussindale Park Care HomeThank you so much for your kind words! We're truly grateful for your support and thrilled to hear you had a positive experience. It means a lot to us, and we're always here to make sure you feel valued and well taken care of. Looking forward to welcoming you again soon!
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Review of
Dussindale Park Care Home
from J W (Resident) assisted by family/friend published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have only one word to describe Dussindale Park Care Home and all its staff
Brilliant.
Brilliant.
Reply from Adina Radu, Home Manager at Dussindale Park Care HomeWe truly appreciate you taking the time to share your experience. Your feedback means a lot to us and motivates our team to continue providing the best possible care and support. We're so glad to hear that you had a positive experience - it's what we strive for every day!
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Review of
Dussindale Park Care Home
from J C (Wife of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
my husband went for respite for 2 weeks in april unfortunately while he was there he went downhill after an infection and i was unable to bring home as he became immobile. He is being well looked after but i don't think he knows where he is. The staff are good to him and the nurses listen to you if
you have any concerns
Reply from Adina Radu, Home Manager at Dussindale Park Care HomeThank you for taking the time to leave a kind review, we will pass this on to the wider team.
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Review of
Dussindale Park Care Home
from Rebecca R (Niece of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My Aunt has always been treated with care, dignity, respect and most importantly with laughter.
The care she has received has been excellent, she is looking healthy and all her needs are met consistently.
The activities provided are stimulating and offer her lots of opportunities to interact with
The care she has received has been excellent, she is looking healthy and all her needs are met consistently.
The activities provided are stimulating and offer her lots of opportunities to interact with
other residents.
Staff are professional, friendly and caring, they show dedication to ensuring all the residents are cared for as if they were members of their own family.
Staff are professional, friendly and caring, they show dedication to ensuring all the residents are cared for as if they were members of their own family.
Reply from Adina Radu, Home Manager at Dussindale Park Care HomeThank you for the lovely review, we are glad to hear that your Aunt is having a good experience at Dussindale Park, where we strive to provide the best care possible to those living with us. I will pass this on to the wider team as it is much appreciated.
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Review of
Dussindale Park Care Home
from Christine W (Sister of Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My sister has been in Dussindale Park for the past 9 years
she is very well cared for and I have had very few complaints over the years
She is kept very clean and her room is always clean no nasty smells. The staff are
always very friendly and take care of her very well. The management team are
she is very well cared for and I have had very few complaints over the years
She is kept very clean and her room is always clean no nasty smells. The staff are
always very friendly and take care of her very well. The management team are
all
very helpful especially the manager and one other lady. Nursing staff also extreamly helpful and keep me updated with my sisters health. This home is very well run and if I do have any complaints they are dealt with very Quickly. I am very pleased I chose this home for my sister as her care is very good and all her needs are dealt with and they make her comfortable as she is totally reliant on them. Thank you to everyone at Dussindale
you are a great team.
very helpful especially the manager and one other lady. Nursing staff also extreamly helpful and keep me updated with my sisters health. This home is very well run and if I do have any complaints they are dealt with very Quickly. I am very pleased I chose this home for my sister as her care is very good and all her needs are dealt with and they make her comfortable as she is totally reliant on them. Thank you to everyone at Dussindale
you are a great team.
Reply from Adina Radu, Home Manager at Dussindale Park Care HomeThank you for the kind review, we are happy to hear that you and your sister have had the best experience over the past 9 years. We will pass your lovely words on to the wider team as they are much appreciated.
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Review of
Dussindale Park Care Home
from Myra W (Wife of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staff generally very caring and kind to residents and visitors. Nothing is too much trouble. Always clean and tidy.
Reply from Adina Radu, Home Manager at Dussindale Park Care HomeThank you so much for your kind words and for taking the time to leave such a lovely review. We're truly grateful for your feedback and delighted to hear that you had a positive experience with us.
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Review of
Dussindale Park Care Home
from R P (Husband of Resident) published on 13 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
During her 80-day hospital stay, I was informed that given my wife's needs, I would not be able to care for her at home, and having experienced during the past 3 months, Dussindale's (the Dale) provided professional and personal care and attention, and the specialist knowledge and facilities, I can
now say that the right decision was made - for her Care to be at the Dale.
The facilities are very good, (personalised room, bathrooms, restaurant, lounges - all clean and fresh), then there are the daily activities, to never ending 'on demand' drinks and freshly prepared foods, and of course, there is continual over-arching nursing attention.
It is the Dale Team that makes it work - it's a 'can do' attitude, making my wife comfortable in all respects. Quite simply, they know what they are doing, what to do, when to do it - and do it all with care, patience, and a smile!
I am certain the manager will always make sure it remains '5 star' for her residents - thank you to all!!
The facilities are very good, (personalised room, bathrooms, restaurant, lounges - all clean and fresh), then there are the daily activities, to never ending 'on demand' drinks and freshly prepared foods, and of course, there is continual over-arching nursing attention.
It is the Dale Team that makes it work - it's a 'can do' attitude, making my wife comfortable in all respects. Quite simply, they know what they are doing, what to do, when to do it - and do it all with care, patience, and a smile!
I am certain the manager will always make sure it remains '5 star' for her residents - thank you to all!!
Reply from Adina Radu, Home Manager at Dussindale Park Care HomeThank you so much for your kind words! We're thrilled to hear you had a great experience-it truly means a lot to us. Your support keeps us motivated to keep doing what we love.
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Awards / Recognitions (3)
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